Operations & Project Coordination Executive

AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.

Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.

What you do

• Run day to day operations across the org, so every team has what it needs to work without friction
• Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
• Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
• Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
• Check in on the night desk through the night to confirm the shift is staffed and on schedule
• Run the morning handover so the day team knows what got published and what is pending

What you need

• 2 to 4 years in operations, production coordination, or office and admin management
• Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
• Available for night checks, with the bulk of the role in regular hours
• Good with people, able to follow up firmly without being difficult
• Organised, reliable, and calm when things go wrong

Hiring: Operations Manager – GV India

Location: Hyderabad, India | On-site

Experience: 12+ Years

Reporting To: CEO

We are looking for a highly disciplined and execution-focused Operations Manager to lead the India office and oversee the day-to-day functioning of multiple departments.

The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.

Key Responsibilities

• Oversee day-to-day operations across all departments

• Manage department leads across Design, Procurement, Project Management, Finance Coordination, and Admin/Support

• Set priorities, monitor deliverables, and ensure timely execution

• Hold teams accountable for deadlines, quality, productivity, and responsiveness

• Act as the primary escalation point for operational issues

• Resolve cross-functional conflicts and remove execution bottlenecks

• Reallocate resources based on workload and business priorities

• Drive collaboration between Design, Procurement, and Project Management teams

• Ensure smooth alignment between design, costing, and execution

• Enforce SOPs, workflows, documentation, reporting, and process standards

• Coordinate effectively with USA/Canada teams and ensure global directives are executed in India

• Monitor team productivity, identify inefficiencies, and improve operational performance

• Ensure proper usage of ERP, tracking systems, Google Drive, and internal processes

• Provide regular updates to the CEO on progress, risks, delays, and operational issues

• Oversee administrative and support functions

• Validate reported progress against actual execution

• Track dependencies, pending approvals, and inputs required from global teams

• Maintain structured reporting and provide actionable insights to management

Required Experience & Skills

• 12+ years of experience in Operations, Project Management, or leadership roles

• Proven experience managing multi-department teams

• Experience working with global teams preferred

• Background in design, manufacturing, or procurement is an advantage

• Strong leadership and accountability

• Excellent communication and problem-solving skills

• High attention to detail and process discipline

• Strong ability to manage multiple priorities

• Strong ownership and execution mindset

• Ability to bring structure and clarity to complex environments

• Comfortable working in a fast-paced, global environment

What We’re Looking For

We are looking for a leader who is execution-driven, process-oriented, accountable, and comfortable managing multiple functions simultaneously.

The candidate should be capable of acting as the central point of execution between the India team and global leadership, ensuring that priorities are translated into structured and timely outcomes.

Location: Hyderabad

JOB DESCRIPTION – PROCESS COORDINATOR

JOB OVERVIEW:

We are looking for an active, smart, proactive, and client-focused Process Coordinator who can effectively manage core operations, coordinate with internal teams and clients, identify opportunities for process improvement, and contribute to business growth through smart cross-selling and solution-selling approaches.

The ideal candidate should have strong communication and coordination skills, take ownership of tasks, be proactive during meetings, and have the ability to manage multiple responsibilities efficiently.

Key Responsibilities:

• Manage and coordinate day-to-day core operational processes to ensure smooth and timely execution.
• Act as a key point of contact for clients, maintaining professional communication and ensuring their requirements are properly understood and addressed.
• Coordinate with internal teams to ensure tasks, deliverables, and client requirements are assigned and completed within timelines.
• Proactively participate in client and internal meetings, contribute ideas, ask relevant questions, and ensure important action points are captured.
• Prepare and circulate Minutes of Meeting (MOM) with clear discussion points, decisions, responsibilities, and deadlines.
• Assign tasks to respective team members and follow up regularly to ensure timely completion.
• Prepare and maintain daily, weekly, and monthly reports related to operations, tasks, client requirements, and team performance.
• Monitor ongoing processes and identify gaps, bottlenecks, and areas for improvement.
• Contribute proactively to process optimization and improvement initiatives to increase efficiency and productivity.
• Maintain accurate and updated CRM records, including client interactions, follow-ups, requirements, tasks, and status updates.
• Understand client requirements and proactively suggest relevant services, solutions, or value-added offerings wherever applicable.
• Identify opportunities for smart cross-selling and solution selling without compromising client relationships.
• Maintain regular follow-ups with clients and internal teams to ensure smooth project/process execution.
• Escalate issues, delays, or operational challenges to the concerned stakeholders in a timely manner.
• Ensure proper documentation and tracking of processes, tasks, meetings, and client communications.

Requirements& Qualifications:

.

• :Excellent verbal and written communication skills.
• Strong client handling and relationship management skills.
• Highly proactive, energetic, and solution-oriented approach.
• Strong coordination, task management, and follow-up skills.
• Ability to confidently participate and contribute in meetings.
• Good understanding of CRM processes and customer lifecycle management.
• Strong analytical and problem-solving abilities.
• Ability to identify opportunities for cross-selling and solution selling.
• Proficiency in MS Excel/Google Sheets, MS Office/Google Workspace, and CRM tools..
• Strong ownership, accountability, and attention to detail.

Experience: 1–2 Years

Location: Jaipur

Employment Type: Full-Time

Industry: Digital Marketing Agency

Job Overview:

We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.

Key Responsibilities:

• Coordinate with different internal teams to ensure timely task completion.
• Track project activities, deadlines, pending tasks, and deliverables.
• Maintain and regularly update CRM with accurate client and lead information.
• Manage follow-ups with internal teams and clients.
• Track client requirements, feedback, approvals, and pending information.
• Ensure proper client onboarding and handover between teams.
• Monitor CRM follow-ups and ensure no leads or client activities are missed.
• Identify process delays and escalate issues to the concerned manager.
• Prepare daily/weekly MIS and process reports for management.
• Maintain trackers, documentation, and process records.
• Support the team in improving internal processes and workflow efficiency.

Requirements:

• 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
• Good knowledge of Excel/Google Sheets and CRM tools.
• Strong communication and follow-up skills.
• Excellent organizational and time-management abilities.
• Ability to coordinate with multiple teams simultaneously.
• Strong attention to detail and problem-solving skills.
• Basic understanding of digital marketing is preferred.
• Ability to work in a fast-paced agency environment.

Key Skills:

CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation

Key Responsibilities

·      Act as the primary coordination point between clients, vendors, and internal teams.

·      Coordinate with clients and vendors to understand requirements and ensure timely execution.

·      Schedule and coordinate client meetings, review meetings, demos, and follow-up discussions.

·      Maintain regular communication with clients and provide updates on ongoing activities.

·      Handle post-app support and coordinate with the relevant technical/support team for issue resolution.

·      Follow up with internal teams and vendors to ensure client concerns are resolved within the required timelines.

·       Manage and execute the client onboarding process, ensuring all required activities are completed smoothly.

·      Collect, verify, maintain, and organize client-related documents and records.

·      Coordinate with clients for completion of required documentation, forms, agreements, and other onboarding formalities.

Required Skills

·      Excellent communication and coordination skills.

·      Strong follow-up and relationship management abilities.

·      Good interpersonal and client-handling skills.

·      Ability to coordinate with multiple stakeholders simultaneously.

·      Good documentation and record-management skills.

·      Strong organizational and time-management skills.

·      Proficiency in MS Office / Google Workspace.

·      Ability to understand client requirements and coordinate with technical/internal teams.

·      Problem-solving attitude with a strong sense of ownership.

·      Ability to work under deadlines and manage multiple priorities.

Preferred Candidate Profile

·      Graduate in any discipline.

·      1–3 years of experience in Client Coordination, Client Success, Customer Support, Account Management, Operations, or similar roles.

·      Candidates with experience in EdTech, School ERP, SaaS, IT services, or software-based products will be preferred.

·      Should be comfortable communicating with clients, vendors, and internal teams through calls, emails, and meetings.

Job Title: Senior Executive & Executive Assistant to [CEO / C-Suite Leadership]

Location: Ghansoli, Navi Mumbai

Employment Type: Full-time

Experience Level: 4–7 Years

Role Overview

We are seeking a proactive, highly organized, and detail-oriented Senior Executive & Executive Assistant to provide strategic, administrative, and operational support to executive leadership. This high-visibility role acts as the primary liaison between the Executive Office and key internal/external stakeholders, ensuring seamless calendar management, cross-functional project tracking, and overall business execution.

Key Responsibilities

• Executive Support & Calendar Management: Proactively manage complex calendars, resolve scheduling conflicts, coordinate international/domestic travel logistics, and prioritize daily executive workflows.
• Project & Operational Coordination: Track action items from executive meetings, follow up on deliverables with department heads, and ensure key strategic projects progress on schedule.
• Communication & Board Support: Draft executive communications, prepare board decks, build high-impact presentations (PowerPoint/Google Slides), and compile briefing materials prior to critical meetings.
• Meeting & Minutes Governance: Design agendas, take structured meeting minutes, log key decisions, and drive accountability across cross-functional teams.
• Stakeholder & Vendor Management: Serve as the first point of contact for board members, clients, external partners, and vendors, demonstrating discretion and professional diplomatic communication.
• Expense & Workflow Administration: Oversee executive expense reports, coordinate administrative department budgets, and maintain confidential corporate archives.

Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration, Communications, Management, or a related field.
• Experience: 4–7 years of proven experience supporting senior executives (C-level, VP, or Founder level) in a fast-paced corporate or growth environment.
• Tech Stack Skills: Advanced proficiency in Microsoft Office 365 (Excel, PowerPoint, Word), Google Workspace, and project management applications (e.g., Asana, Trello, Jira, or Slack).

Manage the executive’s calendar, appointments, meetings, and schedules.

Coordinate internal and external meetings and maintain meeting calendars.

Prepare presentations, reports, documents, and MIS as required.

Handle emails, correspondence, and follow-ups on behalf of management.

Coordinate with internal departments, clients, vendors, and external stakeholders.

Maintain confidential documents and business information.

Arrange travel, accommodation, and other logistics when required.

Prepare meeting agendas, minutes, and track action items.

Follow up with teams to ensure timely completion of assigned tasks.

Maintain records, files, and important documents.

Support management in day-to-day administrative and operational activities.

Handle multiple priorities and ensure deadlines are met.

 Role : Executive Assistant

Location : Pune - Hadapsar

Experience : 0 to 4 years ( Fresher with good communication can apply)

Job Role & Responsibilities :

•      Planning, scheduling & coordinating appointments & meetings, providing reminders, maintaining & updating diary of daily commitments & weekly calendar on a proactive basis.

•      Interacting with & rendering assistance to select HNI & VIP customers, coordinating certain critical Outdoor Catering & Party Orders, VIP reservations, etc.

•      Receiving calls, taking messages, screening & prioritizing calls & mails.

•      Taking down dictations & appropriately drafting data points & correspondences, proactively responding to queries received through calls/mails based on feedback & preferences conveyed by the Managing Director.

•      Preparing, editing & compiling agendas, minutes, correspondences & presentations.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of the Managing Director & other senior executives, coordinating with outstation visitors & proactively looking after their boarding & lodging arrangements, based on preferences conveyed by the Managing Director.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      Managing communication pertaining to projects, new launches as well as other such expansion & diversification undertakings that directly come under the purview of the Managing Director.

•      Imparting induction & training to select employees hired for functions that are directly or indirectly associated to those of the Managing Director’s office.

•      Coordinating with outstations suppliers & vendors (China, Italy, etc.) quotations, purchase orders, purchase/ delivery payments. 

•      Responding to various inquiries - internal as well as external, acting as a point of contact between the Managing Director & other employees, tracking the work plan allocated to certain employees by the Managing Director & monitoring timelines with regard to the same.

•      Organizing & maintaining files, documents as well as other office records, both offline & online, preserving & safeguarding confidential data & documents in an efficient manner.

•      Negotiating with various suppliers, vendors & contractors, receiving competitive quotations, making comparisons, making purchases of materials & supplies based on feedback received from the Managing Director.

•      Spearheading all coordination pertaining to maintenance, upkeep & repair of corporate as well as outlet & store infrastructure (on a case to case basis), as per directions & preferences issued by the Managing Director from time to time.

•      Undertaking primary as well as secondary research & accordingly, developing briefs, reports & presentations as per pre-determined timelines.

•      Proactively observing & recording various discussions/conversations undertaken by the Managing Director from time to time & accordingly, framing action plans.

•      EA has to work for 09 hours in a day according to the assigned shift.

•      C/off will be availed in case EA has worked on his/her week off for the said week. It should avail within thirty days and it should not be clubbed with weekly off.

•      EA will get only one weekly off once in a week, it may be any one day in a week (Monday to Sunday).

•      Management has reserved all the rights to take decision time to time if required.

**Hiring: Executive Assistant – Founder’s Office**

**Location:** Gurugram | Work from Office

**Experience:** 2–3 Years

**CTC:** Up to ₹5 LPA (No Bar for the Right Candidate)

**Gender:** Female Candidates Only

**Joining:** Immediate / Early Joiners Preferred

### About the Role

We are looking for an **Executive Assistant – Founder’s Office** to support the **Founder, CEO, and Director**.

This is not a conventional Executive Assistant role. It is a high-trust, high-ownership position where you will work closely with senior leadership, manage critical priorities, coordinate across teams, and ensure seamless execution of important business initiatives.

### Key Responsibilities

* Manage and prioritize the Founder’s calendar, meetings, appointments, and schedules.

* Drive end-to-end follow-ups with internal teams and external stakeholders.

* Prepare and maintain MIS reports, trackers, dashboards, and business reports.

* Coordinate cross-functional activities and monitor timelines.

* Draft professional emails, presentations, meeting notes, and business correspondence.

* Handle confidential information with complete discretion and professionalism.

* Support the Founder, CEO, and Director in day-to-day business operations and strategic initiatives.

* Anticipate requirements, proactively resolve bottlenecks, and ensure smooth workflow.

### Candidate Requirements

* Female candidates only.

* 2–3 years of experience as an **Executive Assistant or in a senior management support role**.

* Excellent verbal and written English communication skills.

* Confident and professional while interacting with CXOs, clients, and senior leadership.

* Strong interpersonal, coordination, and stakeholder management skills.

* Advanced proficiency in **Microsoft Excel, Google Sheets, PowerPoint, and MS Office**.

* Tech-savvy with hands-on exposure to AI productivity tools such as **ChatGPT, Microsoft Copilot, Gemini, Notion AI**, or similar platforms.

* Prior experience supporting a Founder, Director, or C-suite executive will be an added advantage.

* Highly organized, detail-oriented, proactive, execution-focused, and comfortable multitasking in a fast-paced environment.

### Mandatory Requirement

**Only female candidates currently residing in Gurugram will be considered. Candidates based in Delhi or any other location are not eligible.**

### Employment Details

**Work Location:** Gurugram – Work from Office

**Payroll:** SPA Capital Services Limited

**Deployment:** Founder’s Office

**CTC:** Up to ₹5 LPA (No Bar for the Right Candidate)

• Manage the Founder’s calendar, meetings, appointments, and follow-ups.
• Coordinate with internal teams, clients, and external stakeholders.
• Handle emails, calls, correspondence, and important communications.
• Prepare reports, presentations, meeting notes, and business documents.
• Track assigned tasks and ensure timely follow-up and completion.
• Conduct basic research and provide required information to the Founder.
• Assist with meetings, travel arrangements, and official activities.
• Maintain strict confidentiality of business and management information.
• Support the Founder with day-to-day coordination and other professional requirements as assigned.