B2B Partnership Sales Manager

Renewals Specialist – Inflow Technologies (Bangalore):

Company: Inflow Technologies — IT infrastructure distribution

(Networking, Cybersecurity, UCC, AIDC, Surveillance, Server, Storage), ~$700M annual run-rate, HQ Bangalore, 20+ locations.

Role: Bangalore, WFO, 5 days/week. Sits in the Distribution Renewal Team — drives renewals of contracts/subscriptions/software licenses/maintenance agreements through partner and distributor channels.

Key Responsibilities:

• Pipeline management — track/forecast renewal aging, backlog, close rates by distributor cohort in Salesforce
• Quote generation — prepare/validate/issue renewal quotes ahead of expiry
• Partner enablement — work with channel partners on renewal execution, pricing governance, blocker resolution
• Forecasting & reporting — renewal sentiment, opportunity stages, monthly linearity to stakeholders

Required Skills & Experience:

• Bachelor's degree + 1–3+ years in account management, sales ops, or contract renewals (SaaS or channel ecosystem experience preferred)
• Strong Salesforce (CRM) proficiency + Excel/data management
• Soft skills: negotiation, cross-functional coordination, written/verbal communication

Process/Other:

• 2 rounds virtual + 1 final F2F

 About the position: Weare seeking a highly motivated and experienced Marketing manager for our Demand Generation efforts for a fast growing SaaS company. This is a high-impact role, where you will be responsible for driving growth and revenue through outbound across channels. As a Demand Generation Manager, you will be responsible for coming up with both strategic and tactical plans to deliver growth both in terms of revenue and brand value. The ideal candidate should have experience in demand generation and a deep understanding of the sales process.

About EasyEcom: EasyEcom is an industry-leading omnichannel order & warehouse management solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Responsibilities:

● Develop and drive business with Digital marketing strategies.

● Proficiency in Google Analytics and Search Marketing

● DataDriven decision making

● Email Marketing Metrics and Planning

● Work closely with the sales and marketing team to align efforts and drive revenue.

● Use data and analytics to measure and improve the performance of the demand generation efforts.

● Develop and maintain relationships with partners, influencers, and other stakeholders.

● Collaborate with other departments, such as product and customer service, to create cohesive demand generation efforts

● Monitor industry trends and stay-up-to-date on new technologies and techniques.

● Conduct market and customer research to identify opportunities and challenges.

● Internal Analysis- Distinctive Competencies & Competitive Advantage. ● Create and manage demand generation budget and forecasts

● Measure and report on the success of demand generation campaigns, using metrics such as leads, conversions, and revenue.

● Identify and resolve challenges and conflicts within the demand generation process

Requirements:

● Bachelor’s degree in marketing or related field.

● 2-3years of experience in demand generation or B2B/E-Commerce space.

● Experience in managing paid search campaigns, demand generation, email marketing.

● Understanding of multiple customer flows and proficiency in marketing automation & CRM software.

● Strong analytical skills, with experience analyzing data and making data-driven decisions

● Knowledge of sales techniques and strategies

● Excellent communication & collaboration skills

● Ability to prioritize and manage multiple tasks and projects

● Knowledge of data analysis and visualization tools, such as Tableau, is a plus.

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Exp-Min Year

Location Kolkata-On site & Remote

Sal-Nego

JD

Hands on design and in depth development experience in Microsoft NET

·        technologies including C#, ASP NET MVC, Web API, Entity Framework and LINQ

·        knowledge of MS SQL Server 2014 above

·        Experience with version control systems GIT

·        Experience creating and consuming web services including REST JSON

·        Skills (Technical / Specialist Skills)

·        Proficiency in .NET Development with .NET Framework 4.5 or later, Asp.net MVC,

·        C#, Web API, LINQ, Entity Framework, SQL Server 2014 or above, jQuery.

About the Role 

As a result of our rapid growth, we are looking for a Java Backend Engineer to join our existing Cloud Engineering team and take the lead in the design and development of several key initiatives of our existing Miko3 product line as well as our new product development initiatives. 

Responsibilities 

•  Designing, developing and maintaining core system features, services and engines
• Collaborating with a cross functional team of the backend, Mobile application, AI, signal processing, robotics Engineers, Design, Content, and Linguistic Team to realize the requirements of a conversational social robotics platform which includes investigate design approaches, prototype new technology, and evaluate technical feasibility
• Ensure the developed backend infrastructure is optimized for scale and responsiveness 
• Ensure best practices in design, development, security, monitoring, logging, and DevOps adhere to the execution of the project. 
• Introducing new ideas, products, features by keeping track of the latest developments and industry trends 
• Operating in an Agile/Scrum environment to deliver high quality software against aggressive schedules

Requirements 

• Proficiency in distributed application development lifecycle (concepts of authentication/authorization, security, session management, load balancing, API gateway), programming techniques and tools (application of tested, proven development paradigms)  
• Proficiency in working on Linux based Operating system. 
• Proficiency in at least one server-side programming language like Java. Additional languages like Python and PHP are a plus 
• Proficiency in at least one server-side framework like Servlets, Spring, java spark (Java). 
• Proficient in using ORM/Data access frameworks like Hibernate,JPA with spring or other server-side frameworks. 
• Proficiency in at least one data serialization framework: Apache Thrift, Google ProtoBuffs, Apache Avro,Google Json,JackSon etc. 
• Proficiency in at least one of inter process communication frameworks WebSocket's, RPC, message queues, custom HTTP libraries/frameworks ( kryonet, RxJava ), etc.  
• Proficiency in multithreaded programming and Concurrency concepts (Threads, Thread Pools, Futures, asynchronous programming). 
• Experience defining system architectures and exploring technical feasibility tradeoffs (architecture, design patterns, reliability and scaling)
• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Good understanding of networking and communication protocols, and proficiency in identification CPU, memory & I/O bottlenecks, solve read & write-heavy workloads. 
• Proficiency is concepts of monolithic and microservice architectural paradigms. 
• Proficiency in working on at least one of cloud hosting platforms like Amazon AWS, Google Cloud, Azure etc.   
• Proficiency in at least one of database SQL, NO-SQL, Graph databases like MySQL, MongoDB, Orientdb 
• Proficiency in at least one of testing frameworks or tools JMeter, Locusts, Taurus 
• Proficiency in at least one RPC communication framework: Apache Thrift, GRPC is an added plus 
• Proficiency in asynchronous libraries (RxJava), frameworks (Akka),Play,Vertx is an added plus 
• Proficiency in functional programming ( Scala ) languages is an added plus 
• Proficiency in working with NoSQL/graph databases is an added plus 
• Proficient understanding of code versioning tools, such as Git is an added plus 
• Working Knowledge of tools for server, application metrics logging and monitoring and is a plus Monit, ELK, graylog is an added plus 
• Working Knowledge of DevOps containerization utilities like Ansible, Salt, Puppet is an added plus 
• Working Knowledge of DevOps containerization technologies like Docker, LXD is an added plus  
• Working Knowledge of container orchestration platform like Kubernetes is an added plus 

• You have 3+ years of experience using Golang/ Go Programming development language.
• You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
• You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes

• Hybrid app development in Flutter, with Magento 2 hybrid ecommerce
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React JS, Ionic and Amber.
• Proficiency with server language Java(Spring Framework)
• Familiarity with database technology such as MySQL, Oracle and MongoDB, NoSQL, ElasticSearch and other database technologies.
• English language
• Experience: 3 to 5 years
• Education: software engineer or self-education. Speed, knowledge, and competencies are key factor.
• working days based on UAE calendar/min 20 days per month, working hours 9 AM – 6:30 PM/Ahmedabad time zone

Responsibilities
 

• Conceptualizing a game character (2D) visuals based on requirements
• Creating images and concepts by hand or using design software
• Develop illustrations, logos and in-game assets using software or by hand
• Testing graphics across various media 
• Developing concepts, graphics and layouts for product illustrations, company logos and websites
• Determining size and arrangement of copy and illustrative material, as well as font style on social media adverts

• Proven graphic designing experience 
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop and Figma)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus