What You’ll Do: * Customer acquisition: Identifying, qualifying, and securing business opportunities and coordinating business generation activities. * Building business relationships with current and potential clients. * Customer Onboarding: Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs). * Creating and maintaining a list/database of prospect clients; maintaining database (Fresh Sales,Zoho,CRM, Excel, etc.) of prospective client information. * Cold calling; making multiple inbound calls to potential clients; closing sales and working with client through closing process. * Maintaining a pipeline of all sales administration using CRM software. * Competitor analysis. * Perform market analysis and competitor due diligence What You’ll Bring: * Strong Business development Skills. * Analytical skills. * High level of energy, drive. * Self-starter with solid organisational and planning skills. * Negotiation skills. * Competitive and focused on achieving goals. Required Skills/Characteristics * 1-2+ years of sales related experience in a B2B Environment or similar. * Quick with responses during negotiation. * Good with product knowledge and product presentations. * Problem solving skills. * Excellent communication and presentation skills. * B.E/B.TECH * MBA/PGDM(Preferable)
Responsibilities and Duties: Lead Generation & Management of the same. Meeting with potential clients on a weekly basis (Field Work). Achieving pre-sales targets through the acquisition of new clients. Skills Required: Basic knowledge of digital marketing & social media platforms Effective Communication & Active listening skills (Fluency in English is must) Able to work independently and as a team player Smart, Positive and Enthusiastic attitude, Customer focus and result oriented approach
Digital Marketing Executive Research and build DB Evaluate & Analyze other competitions, competitive products available in market and its price and provide suggestions for improvement Updating reports on CRM Calling/scheduling client meets Updating social pages and posting of blogs on a daily basis Support & address issues faced by existing clients Addressing, tracking and updating issues logged in by existing customers via calls and emails. Creating Awareness about our product Developing and managing advertising campaigns & building brand. Maintain customer database for email marketing Designing of print advertisements, hoardings, banners, brochures, pricelists, Promotion schemes, emailers for customers Organize roadshows and seminars and facilitate annual customer events. MUST Manage and improve online content, considering SEO and Google Analytics Experience in developing and implementing digital marketing strategies Good knowledge of all different digital marketing channels Good knowledge and experience with online marketing tools and best practices Preferred with hands on experience with SEO/SEM, Google Analytics and CRM software Sense of ownership and pride in your performance and its impact on company’s success Critical thinker with efficient problem-solving skills Ensure that brand guidelines are strictly followed and adhered to
1+ years’ of experience in Technical Support role in SaaS/Application support. • Experience/Basic understanding of modern day web/mobile and SAAS applications, components in a web application stack • Inquisitive and analytical with excellent troubleshooting skills • Strong commitment to quality and customer service • Excellent written, verbal and presentation skills Key Duties and Responsibilities: • Support customers through various channels including voice and help desk tickets • Troubleshoot customer reported device issues to validate and determine root cause (hardware, software, database) • Communicate directly with our clients to keep them apprised of each step in the technical support lifecycle: discovery, troubleshooting, fix, validation • Verify and document complex technical support issues and deliver technical solutions in a timely manner • Effectively communicate complex technical matters to both technical and non-technical stakeholders • Make recommendations on process and tool improvements for the team • Interface with infrastructure, database and development teams as needed to satisfy the technical needs of the customer • Document product defects and enhancements requests in both CRM and engineering project management tool • Other duties as assigned • Project manage and execute large-scale troubleshooting efforts that may require cross-functional partnership
The duration of this internship is 3 months. We are currently searching for the newest member of our team!! Do you love talking to people? Do you want the comfort of working from home? Are you self motivated, efficient and organised? Do you have a professional phone manner? Are you confident answering email and phone enquiries? Responsibilities- 1. Responsible for building and nurturing relationships with travellers to give them personal touch in service. 2. Providing support to travellers related to curating their experience, building itineraries and reservations. 3. Resolving all the traveller queries on call related to staying, travel and the destination. 4. Understanding the complete traveller booking cycle and working towards increasing visibility on those channels which are used by travellers to book the stays. 5. Writing content about our stays wherever required. 6. Using CRM to record all customer interaction.
Responsibilities: - Operate as the lead point of contact for any and all matters specific to your customers - Build and maintain strong, long-lasting customer relationships - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders - Forecast and track key account metrics - Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment - Assist with high severity requests or issue escalations as needed Requirements: - Min 2 years experience in account management - Clarity in thought - Excellent communication skills - Customer handling experience
Required Skill Set: ï‚· Worked as a Market Research Manager / equivalent with a proven track record of working on large global / local primary qualitative and quantitative research projects ï‚· Relevant coursework and 3+ years of related experience ï‚· Experience in a client-side research role or in business consulting (mandatory) ï‚· Working knowledge of statistical tools like SPSS, Minitab (mandatory) ï‚· Solid Knowledge of Qualitative and Quantitative Research Analysis, Questionnaire Development & Design ï‚· Excellent communication skills ï‚· Experience / practice in market research and analytics with hands on experience in Research Design ï‚· Extensive working knowledge in Research Planning, Sampling Design, Questionnaire Construction, Market Research Program Managem ent and Client Servicing ï‚· Understanding of leveraging different internal and external sources of customer data ï‚· Ability to Identify important insights and use them as the basis for compelling, actionable recommendations ï‚· Ability to manage self effectively; solve most problems independently and ask for help early when needed ï‚· Manage the research process, including selecting, briefing and managing research vendors ï‚· The passion for understanding the customer and driving improved customer experiences so that the business benefits ï‚· Willingness to adapt to areas of work such as social media analytics, digital marketing analytics & advanced analytics Role Description/ Responsibilities: Overview of role: We do online primary custom research and social media analytics for digital clients. The role would involve executing custom research projects for our digital clients, which would involve understanding of quantitative and qualitative research methodologies, questionnaire design, sampling, data quality monitoring, data analysis, social media analytics and report preparation.
Designation: Senior Manager - Client Relations Experience: > 7 years Work Location: Mumbai About the role: The role is to strategically engage with businesses to drive long term partnerships for their procurement of packaging and material handling goods. It also focusses on account management with the purpose to maintain and or retain key and high value clients. Key responsibilities: Research and understand the market through various mediums and create a Sales strategy for targeting prospective buyers. Devise a strategy to acquire relevant leads, work on quick onboarding of strategic clients and maintaining the CRM for pipeline aggressively. Meet potential clients and pitch the product, solicit feedback and alter negotiating strategies based on the feedback with the objective of achieve high client on-boarding rate. Focus on accounts management to resolve all issues successfully with clients in the domain of product issues, pricing, logistics, delivery, payment reconciliation and recovery; to ensure a long-term relationship with business partners. Understanding company’s internal operations, technology, capabilities and targets. As the face of the organization, help in building the brand of the company in the industry, vendor and customer community. Job Requirements: Good leadership skills with structured thinking. Candidate should have previous experience in account management/client relations and packaging product sales. Fast learning, networking and researching skills, high energy levels, ability to meet defined targets, sound understanding of business principles. Excellent Communication skills, both written and verbal with strong presentation skills. Proficient at Microsoft Office and should be inclined towards Data Analytics. Why work with us? Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 100 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017 Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company. The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.
As client services specialist, you will manage day to day communication, issue resolution, SLA adherence, payment collection, service feedback and identifying upsell and cross sell opportunities.
Duties & Responsibilities: • Attending events and conferences • Cold calling to arrange meetings with potential customers to prospect for new business • Responding to incoming email and phone enquiries • Creating detailed proposal documents • Listening to customer requirements and presenting appropriately to make a proposal • Negotiating the terms of an agreement and closing sales • Maintaining and developing relationships with existing customers via telephone calls and emails • Internal communications and coordination of work order and management of workflow
We are looking for a Business Development Associate to join the team. Responsibilities include - 1. Generating sales for a portfolio of accounts 2. Carrying out strategic Sales - Attract Enterprise Clients 3. Identifying new sales opportunities within existing accounts - upsell|cross-sell 4. Interacting and coordinating with the sales team and other staff members in other departments working on the same account 5. Managing and solving conflicts with clients
Greetings from DataAngle Technologies We are hiring the candidates for Business Development Executive Position. The Candidate should have the following skills Job Description : 1. Identifying new sales leads. 2. Acquiring new clients through our portal. 3. Researching the needs of other companies and finding key contacts. 4. Qualifying leads. 5. Reporting directly to manager. 6. Understanding the current situation and proceeding according to requirements. 7. Applying to various projects using given script and template. 8. Write proposals for projects. 9. Build and maintain client relationships. Note : 2016,2017,2018 passed outs only. DataAngle Technologies Private Limited