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Work at top Indian companies and global startups in 2020 - Check it out

Client Servicing Jobs

Explore top Client Servicing Job opportunities for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Business Developer | Lucknow
Business Developer | Lucknow

Founded 2010
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Lucknow
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0 - 2 years
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Identifying sales opportunities through extensive market research. Selling different products and services of website to potential customers. New client acquisition and help them understand the various online solutions available with the business. Maintaining relationship and growing business from the existing clients. Maintaining up to date knowledge about competitive positioning in the marketplace. Executing cold calls and email campaigns to generate new sales prospects. E- Mail Content Marketing. Technical Content Development.

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Account/Client Relationship Manager-BFSI
Account/Client Relationship Manager-BFSI

Founded 2019
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Mumbai
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4 - 10 years
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Best in industry{{renderSalaryString({min: 1500000, max: 2400000, duration: "undefined", currency: "INR", equity: false})}}

We are looking to hire Client Relationship Executive/Senior who will be responsible for building and maintaining relations with clients and key personnel within customer companies. Conducting business reviews to ensure clients are satisfied with our products and services. Alerting the sales team to opportunities for further sales within key clients.About our Client :We currently offer a digital on-boarding solution for banks, NBFCs and other financial institutions. Most banking services are going digital but one key process that is still offline and hampers consumer experience is regulatory compliance. There is a pressure to dilute digital KYC however digital has higher risk. We believe that through a combination of Artificial Intelligence and blockchain we can ensure that digital compliance is convenient but yet secure.Client's Mission :We are building a global digital trust system.This has three main components :1. Ability to uniquely identify and authenticate - entities2. Know more background information about these entities3. A system of reward and punishment which reinforces trust- We are looking for candidates who will be in charge of managing a company's relationships with its customers. They are in charge of building long-term relationships with a group of customers and generally stay with customers for the length of their relationship with the company. Client Relationship Executives/Senior may be in charge of finding new business, be assigned prospects, given accounts, or a combination thereof. This is a unique opportunity to join a truly innovative team.   - Candidate will be working in an incredibly fast-moving business and have the opportunity to make valuable contributions. The successful candidate is a senior sales professional with a willingness to work in a start-up environment. This is a rare opportunity for the right candidate to forge a career in India's fastest growing sectorKey Responsibilities and Accountabilities : - Responsible for building, nuturing and maintaining relations with clients and key personnel within customer companies.- Conducting business reviews to ensure clients are satisfied with our clients products and services.- Alerting the sales team to opportunities for further sales within key clients.- Generate sales among client accounts, including up-selling and cross-selling- Operates as the point of contact for assigned customers- Develops and maintains long-term relationships with accounts- Makes sure clients receive requested client products and services in a timely fashion- Addressing customer concerns and complaints- Communicates client needs and demands to senior management- Forecasts and tracks client account metrics- Manage projects within client relationships, working to carry out client goals while meeting company goals- Identifies opportunities to grow business with existing clients- Coordinate with internal cross functional teams working on the same account to ensure consistent service- Collaborates with sales team to reach prospective clients- Service multiple clients concurrently, often meeting deadlines- Keep records of client transactions- Study competition to find new ways to retain customersSkills & Abilities :- Proven experience as a Client Relationship Manager/Executive.- Excellent communication and negotiation skills- Knowledge of FSI clients' business - ability to understand client's business, their market sector, regulation compliance and be able to discuss knowledgeably with the client.- Ability to work well with a teamQualification & Experience:- Business Management Degree from Top Universities, Account Management Experience, Client-Focused Solutions Experience, Ability to Communicate Client Needs with Senior Management, Talent for Influencing Client Management, Ability to Manage Multiple Projects and Clients, Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills.Aptitude/Personal Profile :- Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.- Problem solving aptitude- A customer-oriented attitude.- Drives results - achieves high levels of customer satisfaction.- Exhibits professional excellence - strives for self-improvement.- Proactive problem prevention and issue resolution leadership ability.- Communicates effectively-tailored messages appropriately to various stakeholders.- A passion for events and willing to make a difference in the delivery of the same.- A desire to over-deliver in all aspects of the role- Self starter and hard worker- Meticulous attention to detail

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Business Developer
Business Developer

Founded 2000
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Remote only
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2 - 7 years
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Generate Leads, Sell Web Development Services like (domain registration, website hosting, website designing and development,  e-commerce sites/portal, search engine optimization), Meeting clients directly, Tele-caller, Concept sellers for online marketing. Desired Profile :   Candidate should have experience in marketing in website design & development services.  Should be proactive & aggressive in nature.   We should have good contacts in web services.   Should have good presentation skills.   Good Client relationship management.   Good oral & written skills in English.

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Patient Care Manager
Patient Care Manager

Founded 2019
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Mumbai
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2 - 7 years
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Best in industry{{renderSalaryString({min: 500000, max: 900000, duration: "undefined", currency: "INR", equity: false})}}

Patient Care manager: Salary: 4-9 LPA   About ZenOnco.io:   ZenOnco.io is the world’s first integrative oncology healthtech platform. At ZenOnco.io, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support). To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment. We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions. We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today. Company introduction video: https://bit.ly/ZenOncoIOintroduction     Roles and responsibilities:   * Educate the patient on offerings of ZenOnco.io * In-bound sales to drive conversions from leads * Customer interaction and correspondence * Making on call appointments to talk to existing and potential clients * Persuading clients to buy your company’s services * Providing an after-sales service * Keeping records of sales and customers * Reporting information back to head office about customer needs * Patient medical data collection * Process mapping from case initiation to delivery of consultation * Collaborate across teams to ensure quality and coordinate care delivery * Working with the tech/product team to optimize operations * Identify key areas of improvement in patient facing operations of the company and proposing strategies to enable * Responsible for managing patient relations and complaint activity. * Liaison between patients, their families, and the organization's physicians, departments and administration. * Ensures thorough and timely resolution of patient issues, concerns, and complaints.   To be a healthcare salesperson, you’ll need: * Excellent sales and negotiation skills * Strong communication and networking skills * Good planning and organizational skills * Self-motivation, drive and initiative * An outgoing and confident approach * Commercial and business awareness * The ability to understand and present clinical data * The flexibility to cope with frequent changes in products and healthcare systems   Education and Experience:   * Graduate or Post Graduate in healthcare education (Preferred) *Experience as patient manager: 2+ years *Experience in healthcare industry: 2+ years (Preferred)   You will get:   * Some of the best people to work with (founders are IIM graduates and investment banker) * An opportunity to make a difference in the lives of millions of cancer patients across the globe * A great learning environment and opportunity to grow

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Customer Success Team Lead | US Shift | Salesforce
Customer Success Team Lead | US Shift | Salesforce

Founded 2008
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Pune
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5 - 10 years
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Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team. Skills: Very good communication skills Experience of managing customer support team of atleast 10 members for international customers. Good Customer facing skills Good experience of managing teams Good technology background required for understanding complex technology issues. Responsibilities: Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools. Keep your team motivated. Keep tab on all issues which are reported by various sources Keep in touch with Product team for new releases and training teams according to their responsibility Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality Report to management about customer success reports Invent/discover new channels and method to improve customer success Manage  budgets of Customer support team requirements Take care of hiring and retaining customer support teams Do upkeep of tools used for Customer success such as fresh desk, chat etc.   Information Security Responsibilities:You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.  SHIFT : US Shift

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Sales Head
Sales Head

Founded 2018
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Bengaluru (Bangalore)
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2 - 6 years
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• Builds business by identifying and selling prospects; maintaining relationships with clients.• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.• Sells products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.• Prepares reports by collecting, analyzing, and summarizing information.• Maintains quality service by establishing and enforcing organization standards.• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Skill set required• Contributes to team effort by accomplishing related results as needed.• Presentation Skills• Client Relationships• Emphasizing Excellence• Energy Level• Negotiation• Prospecting Skills• Meeting Sales Goals• Creativity• Sales Planning• Independence• Motivation for Sales

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Business Developer
Business Developer

Founded 2018
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Remote, Pune
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3 - 7 years
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Job briefWe are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.Responsibilities• Develop a growth strategy focused both on financial gain and customer satisfaction• Conduct research to identify new markets and customer needs• Arrange business meetings with prospective clients• Promote the company’s products/services addressing or predicting clients’ objectives• Prepare sales contracts ensuring adherence to law-established rules and guidelines• Keep records of sales, revenue, invoices etc.• Business Tie-ups• Build long-term relationships with new & existing clients

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Team Lead
Team Lead

Founded 2014
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NCR (Delhi | Gurgaon | Noida)
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3 - 7 years
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Best in industry{{renderSalaryString({min: 500000, max: 720000, duration: "undefined", currency: "INR", equity: false})}}

Xpress Minds is looking for a dedicated and target-oriented team leader to join us in our journey of gamifying education through the world's largest knowledge platform - Mind Wars. If you absolutely love challenges and have an experience of driving performance across a team, come on board!The role includes, but is not limited to:- Delegating tasks and setting deadlines for your internal team- Handling the performance and training of the business development executives- Monitor team performance and report on metrics- Efficient and accurate database and Key Account Management- Building and maintaining relationships with educational institutions- Efficient and accurate database management of all the entities- Drive the team to achieve results through various initiatives- Increase the engagement of the team to make it more efficientWe would like to have the TL to be self-driven, to be both motivated and motivating, and apart from that they should have:- Proven experience of at least 2-3 years as team leader- Organisational and time-management skills- Excellent communication and leadership skills- Proficiency in MIS, Microsoft Office, esp. in MS Excel.- Natural drive for results- Detail-orientation

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Business Developer
Business Developer

Founded 2019
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Bengaluru (Bangalore)
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2 - 5 years
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We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.   Responsibilities   Achieving growth and hitting sales targets by successfully managing the sales team Designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Generating new leads in the field of WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES   Qualifications Bachelor's degree or undergraduate Excellent communication Ready to work on target basis 2 to 3 years relevant experience in IT field Previous work experience should be from IT Service based company ( WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES) Capable of closing end to end sales in the field of web development, app development, digital marketing services Capable of generating new business opportunities

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Key Account Manager
Key Account Manager

Founded 2016
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Pune
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2 - 5 years
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Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.Job Role:Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyse customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Mediate between clients and the organization.Handle and resolve customer requests and complaints.Minimize customer churn.Aid in product design and product development.Operate as the lead point of contact for all matters specific to our customersSupport and coordinate with the tech team to ensure seamless delivery to clientsWhat you’ll do:Own the product knowledge baseMap customer journey and identify improvements at every stageMaintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer successDevelop a trusted advisor relationship with key customer stakeholdersBe the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product teamManage the Customer Success strategy for tracking and reporting on client health and reducing Customer ChurnCreate and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholdersRaise open issues with cross-functional teams and take ownership of resolving the issues in a timely mannerConstantly work towards providing innovative strategies for delivering customer delightEngage with clients to understand the nuances of their work processes and the resulting needs and pain points.Tools and Skills RequiredMust Have:Highly organized and able to multi-task.Communication skillsSelf-driven and proactive nature.Excellent communication and interpersonal skills.Experience in SAAS based product, CRM or ERP.Knowledge of customer success processes.Experience in document creation.Patient and active listener.Passion for service.Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)Good to Have:You should be passionate about engaging customers and expanding their use cases through our productYou have strong problem-solving skills and are great at finding creative solutions and workarounds when neededYou have good data analysis and data-driven decision-making skillsStrong project management skillsExperience:3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)Strong Technical Background. What's attractive about us?   We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about. Health Memberships Sports Subscriptions Entertainment Subscriptions Key Conferences and Event Passes Learning Stipend Team Lunches and Parties Travel Reimbursements ESOPs   That's what we think would bloom up your personal life, as a gesture for helping us with your talents.   Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

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Senior Business Developer
Senior Business Developer

Founded 2018
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Noida, NCR (Delhi | Gurgaon | Noida)
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7 - 12 years
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Best in industry{{renderSalaryString({min: 800000, max: 1200000, duration: "undefined", currency: "INR", equity: false})}}

Designation: Senior Business Developer Exp.: 7 - 10 Years Job Location: Sector 62, Noida Company Websites: http://www.sosudatech.com/   Job Description:   Responsibilities:   Develop a growth strategy focused both on financial gain and customer satisfaction Promote the company’s products/services addressing or predicting clients’ objectives Managing and retaining relationships with existing clients Conduct research to identify new markets and customer needs Having an in-depth knowledge of business products and value proposition Monitor and evaluate industry trends and customer drivers and meet regularly with management and stakeholders to discuss strategy Prepare sales contractsensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support     Requirements:   7-10 Yrs of Business Development-Both Locally & Internationally (USA Market) High Proficient/Fluent in English and Communication Master Degree in BA/TECH BS in IT/ENGINEERING Masters of Science in Business Administration Centration: Innovation, Technology, Entrepreneurship, Market Research & Development High Proficient/Mastry in many Technology, Gant Chart Tool, Visio, MS Package, Statistics, Analytics, Team Player Management Experience (6 yrs ) Tead Lead Leadership Skills Knowledge of Consulting Business Proficient in Skype, Sharepoint, MS Team, HR Tools, WebEx, Zoom, MS Dynamics High Level Experience in Business Planning/ Budgeting, Business Development, risk Management, Team Development/Management

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Sr. Associate - GST Client Engagement and Support Lead
Sr. Associate - GST Client Engagement and Support Lead

Founded 2009
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Pune
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3 - 7 years
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Requirements: Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation.  Prior work experience in tax software solution or tax advisory companies preferred. Ability to effectively service large portfolio of customers Excellence in Interpersonal Skills with strong command on spoken and written communication skills Ability to thrive in a multi-tasking environment Roles and Responsibilities: Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.   Logging and keeping records of customer/employee queries Analysing call logs so you can spot common trends and underlying problems, to guide support team Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates. Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response. Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements. Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention. Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables. Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio.

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Business Developer
Business Developer

Founded 2020
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Goa, Shimla, Bengaluru (Bangalore), Karwar, Kolkata
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0 - 2 years
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About us: Lemiride is a bike rental aggregator platform. We connect travelers who wish to rent a bike to vendors. Think of us as Amazon for bike rentals. We have operations in 18 places across India.Travelers get to choose a bike of their choice in the convenience of their home before setting out. On the other hand, we help vendors have a wider reach and more business. We do this effectively at a lower cost, better speed using our integrated tech platform. Prior to beginning the internship, you would be instructed on the manner in which we expect you to communicate and onboard the vendors.Selected intern's day-to-day responsibilities include: 1. Travel to vendor locations and onboard vendors2. Maintain data in a structured format and share an update report on a daily basis3. Travel would be limited to their cities and nearby hubs if any

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Sales/Client Servicing Role
Sales/Client Servicing Role

Founded 2013
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Ahmedabad
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1 - 4 years
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Sales / Client Servicing- Build/Manage a super value adding client relationship program.- Lead nurturing and Lead conversion- Manage and maintain high quality client relations by being the first point of contact for inquiries, coordinating activities and problem-solving where needed.- Work to targets, and effectively monitor these.- You will hold an evolving role that will grow with the business and allow you to use your innovative thinking and creative-flair.- Excellent communication skills (written/ on phone / verbal).- Positive and go-getter attitude.- Previous experience in sales and business development is desirable but not essential- Start immediately

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Corporate Relationship Manager
Corporate Relationship Manager

Founded 2018
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Remote, Mumbai, Chennai, NCR (Delhi | Gurgaon | Noida)
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7 - 12 years
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Best in industry{{renderSalaryString({min: 1500000, max: 2200000, duration: "undefined", currency: "INR", equity: false})}}

Filter criteria – 7-8 years & above experience in Corporate Banking or allied areas (Mid-market, Commercial, Trade) Corporate relationship and Sales ownership experience Understanding of Corporate/ Commercial/ SME/ Trade Finance Individual needs to be self-driven, capable of working with minimum supervision This will be an acquisition and execution role, hence proven competency in these will be essential   Job Role – Responsible for bringing in new client acquisitions and driving closure on mandates for the region Understanding the key offerings of the company platform and applicability across industries Marketing SCF solutions to Corporates and their Supply Chains Ability to engage with a wide set of stakeholders on the Corporate side and identify opportunities Engaging with the FI partners to activate and grow financing on the Network Working closely with the India Corporate Sales - Head and the Network Sales teams to achieve the KRAs for the region

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Business Developer
Business Developer

Founded 2017
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Remote, Bengaluru (Bangalore)
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1 - 4 years
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Hiring for Sales/ BDM for AR/VR industry.Excellent communication & presentation skillsLocation: Bangalore

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