Key Account Manager

Job Title : DevOps Engineer

Experience : 3+ Years

Location : Indiranagar, Bengaluru (Work From Office – 5 Days)

Employment Type : Full-Time

Work Timings : 11:00 AM to 7:00 PM IST

Notice Period : Immediate Joiners Preferred

Role Overview :

We are seeking a skilled DevOps Engineer with 3+ years of experience in building and managing scalable cloud-native infrastructure.

The ideal candidate will have strong expertise in Kubernetes and Helm, along with hands-on experience in deploying and maintaining production-grade systems on cloud platforms.

This role offers an opportunity to work in a high-growth startup environment, contributing to both existing systems and new infrastructure development.

Key Responsibilities :

• Design, deploy, and manage scalable infrastructure using Kubernetes.
• Build and maintain CI/CD pipelines for efficient and automated deployments.
• Manage and optimize cloud environments (preferably GCP).
• Implement Infrastructure as Code using Helm/Terraform.
• Monitor system performance and ensure high availability and reliability.
• Handle bug fixes, system improvements, and performance optimization.
• Collaborate with engineering teams to design scalable microservices architecture.
• Implement logging, monitoring, and alerting solutions.
• Ensure security best practices including IAM, secrets management, and network policies.

Mandatory Skills :

• Strong hands-on experience with Kubernetes.
• Expertise in Helm Charts.
• Experience with Google Cloud Platform (GCP).
• Hands-on experience with ArgoCD or similar CI/CD tools.
• Knowledge of CI/CD tools like Jenkins, GitHub Actions, GitLab CI.
• Experience in database hosting and scaling.

Nice to Have :

• Exposure to other cloud platforms (AWS/Azure).
• Experience with modern DevOps and automation tools.
• Ability to quickly learn and adapt to new technologies.

Team & Work Scope :

• No dedicated DevOps team currently – high ownership role.
• Work on both existing systems (maintenance & improvements) and new system builds (greenfield projects).
• Opportunity to shape DevOps practices and infrastructure from scratch.

Preferred Candidate Profile :

• 3+ years of relevant DevOps experience.
• Strong problem-solving and debugging skills.
• Experience working in fast-paced startup environments.
• Understanding of scalability, security, and performance optimization.
• Good communication and collaboration skills.

Hiring Process :

1. Profile Screening
2. GT Assessment
3. Technical Interview – Round 1
4. Technical Interview – Round 2
5. Final Round (if required with US team)

Roles & Responsibilities

Key Responsibilities

• Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
• Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
• Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
• Act as the primary project/implementation point of contact for enterprise customers.
• Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
• Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
• Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
• Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
• Build and maintain strong, strategic, long-term relationships with enterprise customers.
• Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
• Proactively identify risks and challenges and drive them to resolution.

Ideal Candidate

1Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain2Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients3Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery4Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)5Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.6Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships7Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability8Mandatory (Company) -B2B SaaS Product companies9Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.10Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon11Mandatory (Education): Engineering graduate12Mandatory (Note): Candidates who had been working earlier with Sprinklr or currently working with Sprinklr will not be considered

Interview Process

JOB DESCRIPTION:-

• Design, develop, deploy, and support integration solutions using Microsoft BizTalk Server.
• Develop BizTalk artifacts such as schemas, maps, orchestrations, pipelines, and custom components as required.
• Work with business analysts and stakeholders to understand integration requirements and translate them into technical solutions.
• Write and optimize SQL queries, stored procedures, and views for data manipulation, transformation, and retrieval in integration workflows.
• Monitor, troubleshoot, and resolve issues in BizTalk applications and integrations.
• Develop and maintain technical documentation including integration designs, configuration details, and deployment guides.
• Implement best practices for BizTalk development, deployment, and administration.
• Perform unit testing and support system integration testing for BizTalk solutions.
• Collaborate with application and database teams to ensure seamless data integration across systems.
• Participate in upgrades, patching, and migration activities for BizTalk Server environments.
• Provide production support for existing BizTalk integrations, ensuring high availability and performance.

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Responsibilities :

• Design and execute ‘ Brand positioning strategies ‘ for campuses . Including the execution of quick wins and strategic alignment of long term plans
• Plan and organize ‘campus engagement events’ for better brand positioning
• Primary and secondary research to forecast  and mitigate any brand threats or perception mismatches
• Work with multiple stakeholders in creating brand strategy, designing new programs to help campus students and entry level graduates start and pursue their learning journey from onboarding through deployment
• Project management skills to manage delivery of branding materials like digital content, blogs, mailers, websites, brochures, posters, standees, newsletters, WhatsApp communication posters, events, video storyboarding, press write-ups, with individual accountability
• Conceptualize, create and edit presentations for learning strategists, managers, leadership team, with a high level of accuracy and aesthetic value
• Efficient in designing collaterals with new age themes, attractive messaging, taglines, hashtags, WIIFM strategy that drives a call to action.

Job Role:

• Manage end to end sales funnel right form sourcing to deal closure

• Closely collaborate with marketing team to generate leads

• Work closely with Senior Sales Colleagues to drive closures

• The candidate will be responsible for generating revenue by prospecting new clients

• Use various channels – Cold Calling, Digital Marketing, Automation Tools, Email Marketing Campaigns to generate fresh leads.

• Qualify and develop sales leads by conducting product demonstration at CXO level to

showcase end-to-end product capabilities

• Build ongoing network and relationships by continuously prospecting the right customer.

• Build strong pipeline consistently to ensure sales closures

• Follow best practices and drive process efficiencies / automation & technology innovations

• Gain thorough understanding of the product/platform and continuously learn from new

product updates and pitch them appropriately to the clients

• Work closely with the marketing team to provide market intelligence and plan marketing

campaigns to generate new business. Key Skills required: • Love for research • Love for selling • Passion for technology oriented product

· Participate in the entire application lifecycle, focusing on coding and debugging

· Write clean code to develop functional web applications

· Troubleshoot and debug applications

· Perform UI tests to optimize performance

· Manage cutting-edge technologies to improve legacy applications

· Collaborate with Front-end developers to integrate user-facing elements with server- side logic

· Gather and address technical and design requirements

· Provide training and support to internal teams

· Build reusable code and libraries for future use

· Liaise with developers, designers and system administrators to identify new features

· Follow emerging technologies

We’re looking for the best Motion Graphics Designers to help us create custom graphics for our projects. You are a self-motivated person, with an eye for quality and aesthetics. Specifically, you should be able to:

• Conceptualize, visualize and design special effects, animation, or other visual images for our projects (explainer, promo and interview style)
• Produce animated graphics.

• Collaborate with clients and team members

Required Experience, Skills and Qualifications

• Graduate from a well known institution.
• 2+ years of experience in multimedia design, motion graphics, video editing and animation
• Must have a reel or portfolio of work to demonstrate skills and abilities
• Strong foundational knowledge of layout, color, grids, icons, typography, proportion, photography, and motion/rich media
• Expert knowledge of After Effects, Cinema 4D, Adobe Illustrator, Photoshop

• Able to work with After Effects templates and create custom graphics
• Must have experience working on content that appeals to wide audiences
• Ability to manage multiple projects of varying complexities, meet deadlines, and work well under pressure

Contract length: 12 months