Solutions Engineer – Technical Customer Success Owner
Location: Pune | Experience: 2–4 years
About FlytBase
FlytBase powers 24/7 autonomous drone and robot operations across industrial sites—solar farms, refineries, rail yards, and more. With deployments at 300+ sites globally and customers like Oxy, CSX, and Anglo-American, we’re scaling the future of Physical AI.
What You’ll Own
This isn’t a demo-and-disappear job. You’ll lead from discovery to deployment—owning the full technical cycle for enterprise drone automation.
- Customer Success & Technical Discovery: Be the go-to advisor for clients—understand pain points, run PoCs, and deliver solutions they can scale.
- Sales Engineering: Assist in GTM execution, drive revenue with compelling value stories, and close enterprise deals.
- Product Feedback Loop: Turn customer insight into roadmap impact—collaborate with product & engineering to build what the market really needs.
- Thought Leadership: Represent FlytBase at expos, train customers, lead webinars, and create high-signal success stories.
Who You Are
- 2–4 years in enterprise SaaS, robotics, drones, or IoT (customer-facing)
- Proven experience in technical pre-sales or onboarding
- Excellent communicator—comfortable with CEOs and CTOs alike
- Obsessively curious, fast learner, and bias for execution
- Writes clearly, thinks logically, and simplifies complexity
- Bonus: Experience with UAV systems, DJI, APIs, or deployment architecture
AI-Native, Full-Stack Mindset
- Use AI to prototype, scale outreach, and optimize delivery
- Write docs, guides, and customer content that actually helps
- Solve problems—not just show features.
Who We’re Not Hiring
- Slide flippers who disappear after demos
- “That’s not my job” types
- Activity-over-outcome operators
- Anyone allergic to complexity or documentation
Who You’ll Work With
- Sales → Demo, close, and support GTM
- Product → Shape roadmap with insights from the field
- Engineering → Translate problems into features and fixes
- Marketing → Co-build stories that drive adoption.
Ready to Fly?
Apply now: https://forms.gle/4QAUqJxgT7TevpX86
If this felt too intense, it’s probably not for you. But if it sparked a fire—you know what to do.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Flytbase
About
About FlytBase:
FlytBase is building the world’s leading software platform for autonomous drone operations. Our technology enables enterprises to automate aerial data collection using docking stations—executing BVLOS flights with minimal human intervention.
With global recognitions like the NTT Data Innovation Award (Japan) and the TiE50 Award (Silicon Valley), FlytBase is at the forefront of drone-tech innovation—trusted by enterprises for scalability, security, and seamless integration into their workflows.
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