Company Secretary

Role: Technical Co-Founder

Experience: 3+ years (Mandatory)

Compensation: Equity Only (No Salary)

Requirements:

Strong full-stack development skills

Experience building web applications from scratch

Able to manage complete tech independently

Startup mindset & owne

rship attitude

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

We are seeking a skilled MERN Stack Developer to join our dynamic development team. The ideal candidate will be proficient in MongoDB, Express.js, React.js, and Node.js, and will play a key role in building and maintaining web applications.

Key Responsibilities:

• Frontend Development: Develop user-facing features using React.js, ensuring appealing and responsive user interfaces.

• Backend Development: Build efficient and scalable server-side systems using Node.js and Express.js.

• Integration: Integrate front-end components with server-side logic, ensuring seamless communication between the two.

• Data Management: Implement data storage solutions using MongoDB and other relevant technologies.

• Troubleshooting: Identify and address bugs, glitches, and performance issues to maintain application functionality.

• Collaboration: Work closely with cross-functional teams to conceptualize, define, and implement new features.

• Innovation: Keep abreast of emerging technologies and trends to contribute to continuous improvement.

Required Skills and Qualifications:

• React Proficiency: In-depth knowledge of React.js and its core concepts for building dynamic user interfaces.

• Node.js and Express: Strong expertise in Node.js and Express.js to create efficient and scalable backend systems.

• MongoDB: Experience with MongoDB for data storage and management.

• Full-Stack Development: Ability to work on both frontend and backend development.

• Problem-Solving: Strong analytical and problem-solving skills.

• Communication: Excellent communication and teamwork skills.

Preferred Qualifications:

• Experience with RESTful APIs and GraphQL.

• Familiarity with version control systems like Git.

• Understanding of Agile methodologies.

For this role, the candidate needs to support AX implementations, providing end user support and developing functional skill levels of AX. The role holder will own the gathering requirements and defining these user stories in collaboration with other team members.

Responsibilities

1. Day-to-day management of the Microsoft Dynamics AX environment, investigating / troubleshooting / resolving any issues

2. Create measured improvements in ERP Operational Health

3. Develop new applications in DAX and maintain the integrity of the DAX System through design and development efforts

4. Configure the production AX environment

5. Perform business requirements analysis and design.

6. Perform gap/fit analysis between Axapta functionality and organizational requirements

7. Document functional requirements and software designs

8. Assist internal/external teams in developing more extensive DAX Knowledge. Also works with other IT staff to

solve business problems

9. Work with end users, management and support staff to identify areas where new applications will solve business problems

10. Additional duties as assigned

Candidate requirements

• Bachelor’s Degree is required, preferably in Business, Accounting, MIS, Information Technology, or related

field

• 6 years of relevant ERP experience with a strong understanding of Microsoft Dynamics AX (in addition to degree or years of previous experience), preferably with a Dynamics AX certification

• 4 years of Experience with installation/configuration base components of AX: user groups, security, connections to databases, etc.

• Advanced understanding of Microsoft Dynamics AX functionality (order management, procurement, inventory management, fulfillment, manufacturing, financials)

• Advanced knowledge of features, configuration and support of AX

• Advanced knowledge of related technologies: Microsoft SQL Server database, Exchange, .NET, SharePoint Services, BizTalk Server

• Advanced proficiency with AX technology stack & development methodology

• Advanced proficiency with planning and implementation of AX system tests to ensure that functionality, configuration and data are as expected

• Skilled proficiency documenting business issues (escalating for help as required

send your CV to anita at atgs dot co dot in

Its Hybrid , Might Involve night shifts

• Identifies business opportunities by identifying prospects.

• Sells products by establishing contact and developing relationships with prospects recommending

solutions.

• Outbound calling on data collected through lead generation activities / secondary data

sources. • Daily follow-ups on older leads and work on new leads.

• Maintains quality service by establishing and enforcing organization standards.

• Must be energetic, well-spoken, and eager to close sales deals and generate revenue for the

organization.

About Training- Training will be provided for initial few days for an employee to understand end

to end process.

Qualification

• Education- Any Undergraduate (BBA,B.Tech, B,A) etc.

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi

(mandatory), Kannada/Tamil/Marathi/Telugu

(optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM). •

Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam and good speed Internet connection is a must

• B.Tech/B.E(Computer Science/Information Technology) and 4+ years of software development experience
• Strong experience in Python
• Strong problem-solving skills, Computer science fundamentals, Data structures, and Algorithms
• Knowledge of Databases such as SQL and Nosql

Desired Candidate Profile

• Graduation or Diploma in Computers
• Good knowledge of PHP,HTML, CSS, Bootstrap, JavaScript, JQuery
• Knowledge of RDBMS
• Banking/ NBFC/ Financial Institution background will be a plus
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Ability to work well in a team setting    

Title: Algorithmic Talent Match Associate

Location: Remote

Techolution looking for an energetic Algorithmic Talent Match Associate to assist with guiding candidates through a top-notch application process and to work with existing teams to help coordinate the recruiting efforts for the organization. This is an amazing opportunity to learn from a small close-knit team in a fast-paced environment as we grow our brands across the organization.

Responsibilities:

• Create a job description from scratch and identify negotiable/non-negotiable skills for new roles.
• Sourcing candidates through various channels including conversion of passive candidates.
• Understand technicalities behind the positions and liaise with technical teams to screen proactively.
• Superior communication (written and verbal English) and organizational skills.
• Self-starters who are results oriented, resourceful, analytical, innovative, intellectually curious and who take initiative and risks.
• Demonstrate strong ability to embrace and adapt to change, take initiative, showcase curiosity, and learn quickly in a fast-paced environment.
• Manage and track candidate information in our Applicant Tracking System - including, but not limited to: research, applicant tracking, workflow, communication, data, analytics, and reporting, etc.
• Create market maps for various specialties and geographic regions for candidate talent pools.
• Assist in key initiatives and continuously improve and scale our recruiting operations and results.
• Help to develop talent inclusion and diversity strategies.

Skills Required:

• Efficient & Speedy - you get work done in a fraction of the time as industry peers
• Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
• Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
• Team Oriented - you celebrate and take joy in the success of others on the team
• Proficient with Microsoft Office, Word, Excel, and PowerPoint. Possesses the ability to learn the human resources information system (HRIS) and similar computer applications.
• Prior experience in recruitment cycle/sourcing will be highly preferred.

What You Will Learn:

• How to effectively schedule phone and in-person interviews with candidates for hiring managers
• How Talent Acquisition fits in to the Employee Life Cycle (Recruiting, Onboarding, Ongoing, Offboarding)
• How to post and update job postings across various job boards and recruiting channels
• What it takes to plan and host virtual recruiting events and job fairs
• The candidate journey, candidate experience and the impact on the organization
• How to gather feedback from interviewers, initiate background checks and help with onboarding
• Attracting talent through employer branding strategies

Why Join Techolution?

Be part of the next most admired high tech brand in the world and launch the next most exciting billion dollar IPO. We are looking for talent with amazing technical skills with a great foundation for the open role. The type of personalities that do very well at our company are people who are looking to contribute to a larger than life cause. People who are looking for a very high growth environment where they are helping the company grow and also personally growing through a very unique and world-class exposure.

Work Life at Techolution:

At Techolution, we do things a bit differently. There's no corporate nonsense, and no old-fashioned hierarchy. Instead, we work in dozens of self-sufficient, autonomous teams. Think of them like start-ups within a start-up that learn from each other. You are your own boss! We're going to be upfront the way we work doesn't suit everyone. But if freedom, autonomy, and life-affirming, head-scratching professional challenges rock your world, we could be a match made in heaven.

About Techolution:

Techolution is a high-tech consulting company on a mission to accelerate digital transformation for our clients across the globe. We are a very successful start-up that is small enough to care and large enough to be trusted by some of the top brands in the world such as Apple, JPMC, DBS Bank, NBC, Stryker, JCrew, etc. Techolution specializes in UI Modernization, Cloud Transformation, Internet of Things, Big Data & Artificial Intelligence. As a testament to the power of HVPD, we have developed a wealth of world class products, owned by Techolution, in the space of Virtual Reality, Facial Recognition, Smart Water Monitoring and many more cutting edge digital products in the pipeline.

Techolution currently serves clients across the United States with our headquarters in the heart of downtown New York City. We recently opened “Techolution City” in India as our offshore development center as a living and breathing lab for our IoT Smart City products. Techolution also serves APAC stormers from our Singapore office and the Mauritius office supports our initiatives on the African content.