4+ Certified Scrum Master (CSM) Jobs in Chennai | Certified Scrum Master (CSM) Job openings in Chennai

Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

🔹 Position : Scrum Master (Agile & SAFe)

📍 Location : Chennai (RMZ – Face-to-Face Interview Required)

💼 Experience : 2+ Years (Total & Relevant)

💰 Budget : Up to 8 LPA

📅 Joining : Immediate

Job Description :

We are looking for a motivated and experienced Scrum Master with hands-on experience in Agile and SAFe (Scaled Agile Framework) methodologies.

The ideal candidate will have strong facilitation skills, excellent communication, and a proactive mindset to drive Agile best practices across the team.

Mandatory Skills :

Agile, Scrum, SAFe (Scaled Agile Framework), Team Facilitation, Strong Communication Skills.

Key Responsibilities :

• Facilitate Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile and SAFe principles, ensuring adherence to best practices.
• Act as a servant leader, removing impediments and helping the team remain focused and productive.
• Foster a culture of collaboration, continuous improvement, and high performance.
• Work closely with Product Owners, Developers, and other stakeholders to ensure delivery of high-quality products.

Mandatory Skills :

• Agile & Scrum Methodologies
• SAFe Framework
• Strong communication and team facilitation skills
• Proactive problem-solving attitude

Interview Mode :

• Face-to-Face only at RMZ, Chennai

Key Responsibilities

• Active participation in CMMI Level 5 Ver 2.0 (Services Model) pre-assessment & assessment
• Thorough knowledge in Service Delivery practices in multiple horizontals like Infrastructure, Enterprise Security
• Should start the process definitions, processes, templates, guidelines, and checklists from the scratch to align with the CMMi Level 5 Services Model version 2.0.
• Support for organizational process/workflow definitions
• Contribute/Coordinate process improvement activities.
• Process facilitation for projects/business activities/support functions
• Support for organizational data collection and analysis
• Assistance for organizational tools maintenance
• Promote /Support organizational library (Knowledge Repository)
• Effective/Inspirational trainer for organizational process

Candidate Profile:

• Expert in CMMi Level 5 Services 2.0 model.
• Should have participated as an ATM in at least one CMMi Level 5 Services 2.0 assessment and renewal process
• Experience in methodologies like Agile, Lean, SAFe Agile, Kanban, DevOps projects etc.
• Quality experience in Infra Services and Security services business
• Ability to understand business requirements and to design suitable process.
• Ability to identify gaps/improvement opportunities/risks in existing QMS.
• Knowledge of organizational data collection methods and analysis
• Ability in planning, coordinating, and conducting internal audits.
• Ability in serving business activities/projects as a process facilitator.
• Excellent communications skills
• Excellent MS Office Skills
• Well versed with latest trends in quality assurance and quality control.