50+ Client Management Jobs in India

Execute projects: Exceptional quality

Plan collaboratively: Detailed project

Liaise with clients: Manage expectations

Supervise projects: Ensure & maximize efficiency

Maintain standards: Conduct reviews

Generate reports: Data insights

We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.

The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager.

Key Responsibility Area:

• Build expert and dynamic knowledge of company products and services
• Ensure high FCR% for Chat & Calls
• Good written skill so that tickets can be handled properly.
• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
• Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible.

Requirements:

• 1-2 Yrs of support experience in software/IT/Internet support.    
• Should have excellent communication and negotiation skills.    
• Should have time management and planning skills.    
• Should have good negotiation & customer prospecting skills.

​

Benefits:

• Device Reimbursements

Job Description

Wittypen is looking for a SEO Manager to join our team in Pune. With 3+ years of SEO experience, you'll work directly with clients to strategize and execute SEO plans that deliver results. This is a client facing role and a fantastic opportunity to shape the SEO strategies of diverse businesses while advancing your career.

Key Responsibilities:

• Collaborate with clients to understand their goals and develop tailored SEO strategies.
• Conduct extensive keyword research to guide content planning and uncover new growth opportunities for clients.
• Provide recommendations to clients and oversee the implementation of technical SEO improvements.
• Develop good rapport with clients and keep them updated in regard to the developments and effects of SEO activities on their websites.
• Continuously refine keyword strategies based on performance data and trends.
• Perform SEO audits to identify technical issues and opportunities for optimization.
• Accurate documentation of all conducted audits so that they can properly assist in determining the existing problems as well as suggest possible solutions.
• Measure performance of an SEO campaign as well as generate a report detailing the optimization steps taken to ensure ROI.

Requirements:

• 3+ years of experience in SEO, with a strong grasp of SEO strategy, keyword research, and technical SEO as well as content SEO.
• Strong Communication Skills & Client facing skills
• SEO Strategy Development/Execution
• Expertise in Keyword Research
• Knowledge of tools like SEO tools like Ahrefs, Semrush
• Analytical/reporting skills & knowledge of Google search console, Google analytics
• Experience with both on-page and off-page SEO techniques
• Experience in conducting SEO audits
• Technical SEO Knowledge
• Content SEO knowledge & optimization skills
• Ability to handle multiple projects simultaneously
• Excellent planning skills according to client strategies & ability to understand their needs

We're essentially looking for someone with 3+ years of experience, the CTC for this role is up to INR 8 LPA based on experience and skillsets.

This is a full-time position and you can choose any 8 hours to work between 10am-8pm (40hrs/week, Monday to Friday). Please note that this is not a remote position and you will be expected to work in-office, in Baner, Pune. We will also pay for necessary equipment, if needed. 

About Us

Wittypen is a managed marketplace for content and we work with some of the best brands like Freshworks, Swiggy, Acko, Paytm, and others to help create content through our pool of 1700+ freelance writers.

Founded in 2015, today Wittypen is one of the most credible content platforms working with customers across 5+ countries and creating thousands of content pieces every month. 

We believe in having a goal-driven culture where our colleagues try to do the best work of their lives in a way that also drives meaning and impact. 

Why Wittypen?

• 5-day working, 40-hr work week. Choose any 8hrs between 10am-8pm.
• Client Impact: Play a critical role in shaping the SEO success of a diverse range of clients.
• Career Advancement: Opportunities to advance your career in a dynamic, growing company.
• Team Collaboration: Join a supportive team that values creativity and collaboration.
• Inclusive Culture: Be a part of a culture that values inclusivity and innovation.

The Business Development Executive is responsible for generating the outbound business from domestic and international market and selling the technology services and resources to the B2B and B2C clients. This role involves direct communication with potential customers and channel partners through various channels such as emails, WhatsApp, and calls. The ideal candidate will have a strong ability to understand customer needs, address queries, and provide solutions to drive sales and upsell opportunities.

Key skills:

• Client Acquisition
• Lead Generation
• Lead Grooming
• Client Communication
• Project Management

Responsibilities:

1.) Lead generation using LinkedIn/ Clutch and such other platforms and hunting clients from the US market directly

2.) B2B and B2C Dedicated Resource Hiring

3.) Process of placing the dedicated resources from bench as well as external vendors

4.) Establish partnership with vendors for fulfilling resource shortage and supplying resources to them as needed.

5.) Process from Data Scrapping > Lead Generation > Lead Nurture > Data and CV management > Interview setup and follow-ups > Resource onboarding > Extending team members in client project

6.) Working experience in service-based IT company in Pre sales

7.) Cold email and Cold Call experience in International

7.) Technical knowledge of the trending technologies and basic understanding of web development and project workflow

The Sales Executive will be responsible for driving the sales efforts of the organization by identifying new business opportunities, maintaining relationships with existing clients, and achieving revenue targets. The ideal candidate should possess excellent communication skills, have a passion for sales, and be able to work independently to meet deadlines and achieve goals. Qualifications • Customer Service Representatives and Customer Support skills • Customer Satisfaction and Customer Service skills • Customer Experience skills • Excellent communication and interpersonal skills • Problem-solving and conflict resolution abilities • Knowledge of the BFSI sector is a plus • Minimum of a Batchelors required. • Freshers allowed

Experience:

• Minimum of 5-8 years of relevant experience in accounting, Mandatory in the construction, infrastructure, or engineering industry.

• Technical Skills: Proficiency in accounting software (Tally, SAP, etc.), MS Excel, and other MS Office applications.

• Knowledge: Strong understanding of Indian tax laws (GST, TDS), accounting principles (IND-AS), and financial reporting standards.

• Attention to Detail: Strong analytical skills and attention to detail in financial recordkeeping and reporting.

• Communication: Good verbal and written communication skills, with the ability to interact effectively with internal teams and external stakeholders.

• Problem-Solving: Ability to resolve financial discrepancies and provide actionable insights to management.

• Leadership: Ability to lead and mentor junior accounting staff and collaborate effectively within a team.

Role: BDE/BDM

Experience- 3 - 5 Years

Budget- 7 - 8 LPA

Key Responsibilities:

• Implement and ensure the successful execution of business development strategies devised by senior leadership.
• Monitor and report on the progress of strategy execution, providing insights and recommendations for improvements.
• Lead, train, and mentor junior Business Development Executives and interns over sales processes and practices.
• Conduct regular training sessions on the use of advanced AI technology in Sales, sharing best sales practices from sales leaders to enhance the team's skills and knowledge.
• Oversee day-to-day sales activities like pipeline review, email validations, and cold-call mock sessions to ensure the sales team aligns in achieving sales targets.
• Support the team in identifying potential clients and establishing strong relationships.
• Assist in the development and delivery of presentations and proposals to prospective clients.
• Assist the team in achieving sales targets and contributing to revenue growth.
• Work closely with other departments, including marketing, product development, and customer support, to ensure alignment and synergy in business efforts.

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

Hiring: Academic Specialist (Inside Sales)

Location: Bangalore (Walk-in Interviews)

We are looking for candidates with a minimum of 6 months of internship or experience in B2C sales. Freshers can also apply with Good communication skill

Requirements:

Education: Bachelor's degree (mandatory)

Experience: 4+ months in B2C sales (internship or work experience)

Location: Candidates must be available in Bangalore for a walk-in interview

Mode of Interview: Face-to-face

Compensation:

For experienced candidates: Up to ₹7.3 LPA (based on experience and interview performance)

If you're interested, kindly send your CV

We are seeking a Field Sales Executive to join our sales team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.

Key Responsibilities:

1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.

2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.

3. You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships.

4. Identify and understand client needs and requirements to provide appropriate solutions.

5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.

6. Maintain and update the customer database with accurate and detailed information.

7. Follow up on leads and maintain a high level of customer engagement.

8. Achieve daily, weekly, and monthly call targets and KPIs.

9.An effective sale representative must be an excellent communicator and have superior people skills.

10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

Requirements:

1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.

2. Excellent verbal and written communication skills in English.

3. Strong interpersonal skills and the ability to build relationships with clients.

4. Basic knowledge of IT solutions and services is preferred but not mandatory.

5. Ability to handle rejection and remain motivated and persistent.

6. Proficient in using MS Office Suite (Word, Excel, Outlook).

7. Comfortable working in a fast-paced and target-driven environment.

8. A degree in Business, Marketing, or a related field is a plus.

- Role & responsibilities

Prospecting & Lead Generation:

• Leverage LinkedIn and other professional networks to identify and qualify potential leads within target industries.
• Build and maintain a strong pipeline of qualified prospects, ensuring steady new project acquisition.

Client Engagement & Relationship Management:

• Engage in consultative selling to understand clients' needs in marketing automation, web development, and digital marketing.
• Establish and nurture relationships with C-level executives and decision-makers.

Sales Process Management:

• Manage the end-to-end sales process, from initial outreach and discovery calls to negotiation and closing deals.
• Prepare tailored sales proposals and presentations aligned with clients business goals.

Market & Competitor Analysis:

• Conduct market research to identify industry trends, client requirements, and competitor offerings in the digital marketing and web development space.
• Provide insights to shape Gyanwaves service offerings and ensure alignment with market demand.

Cross-Department Collaboration:

• Work closely with the marketing, development, and project management teams to develop solutions that meet client needs and ensure successful project delivery.
• Act as a liaison between clients and internal teams to ensure project requirements are clearly defined and met.

Metrics & Reporting:

• Track and report on key performance indicators (KPIs) related to lead generation, conversion rates, sales cycle duration, and revenue growth.
• Regularly update the CRM with accurate and detailed information on all client interactions and deal progress.

- Preferred candidate profile

• Certification in digital marketing or web development.
• Experience in selling IT consultancy or software solutions.
• Knowledge of marketing automation platforms (e.g., Marketo, HubSpot) and web development frameworks.

About the role:

Role demands thorough knowledge in concept sales preferably training services for individuals and corporates.Good Command over English and local languages with impeccable convincing skill needed.Cold Calling is the major role.Will be accountable for Target and Deadlines.Ability to pull the walk-in and convenience them to take up the course, internship or training programs etc.Maintanance of process, reports is mandatory.

Customer Success Manager

Job Type: Full Time

Job Location: Malad Mumbai

Experience: 1 - 2 Years

Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Key Responsibilities:

1. Digital Marketing Strategy:

• Develop comprehensive digital marketing strategies tailored to each restaurant client's needs and objectives.
• Analyse market trends, customer behavior, and competitor activity to inform strategy development.

1. Campaign Management:

• Plan, execute, and optimize multi-channel digital marketing campaigns (e.g., SEO, SEM, social media, email marketing, content marketing).
• Monitor and report on campaign performance, making data-driven decisions to improve results.

1. Content Creation:

• Oversee creating engaging and relevant content for various digital platforms, including websites, blogs, social media, and email newsletters.
• Collaborate with designers, copywriters, and other team members to produce high-quality marketing materials.

1. Social Media Management:

• Manage and grow social media accounts for multiple restaurant clients, ensuring consistent brand messaging and high engagement.
• Monitor social media trends and adjust strategies accordingly.

1. SEO & SEM:

• Implement and manage SEO strategies to improve organic search rankings and drive website traffic.
• Plan and execute paid search campaigns (Google Ads, Bing Ads) to achieve targeted ROI.

1. Analytics & Reporting:

• Utilise analytics tools (e.g., Google Analytics, social media analytics) to track and measure the effectiveness of digital marketing efforts.
• Provide regular reports and insights to clients and internal stakeholders, highlighting key performance metrics and areas for improvement.

1. Client Management:

• Build and maintain strong relationships with restaurant clients, understanding their unique needs and delivering exceptional service.
• Present campaign results, insights, and recommendations to clients clearly and compellingly.

1. Team Leadership:

• Mentor and guide junior digital marketing team members, fostering a collaborative, high-performance work environment.
• Stay updated on industry best practices and emerging trends to continuously improve the team’s capabilities.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• Minimum of 5 years of experience in digital marketing, preferably within the restaurant or hospitality industry.
• Proven track record of successfully managing and optimising digital marketing campaigns across various channels.
• Strong understanding of SEO, SEM, social media, email, and content marketing.
• Proficiency in digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media management tools).
• Excellent analytical, organisational, and project management skills.
• Exceptional communication and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunity to work for Overseas Clients
• Opportunity to improve & learn new things
• Be part of a dynamic, young, friendly team striving for top quality and a fantastic work culture.
• There is a hell of a lot of stuff to innovate and learn at the same time
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
• Other benefits include Provident Fund, Insurance, personal growth opportunities, technology growth opportunities, etc.
• Comprehensive health insurance.
• Opportunities for professional development and career growth.

Experience- 3 - 5 Years

Budget-  7 - 8 LPA

Qualifications:

• Master’s degree in Business Administration or any Graduate in IT or Computer Science or MCA.  
• Minimum of 3 years of experience in business development within the IT services industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to execute plans effectively.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• Familiarizing yourself with all products and services offered by our company.
• Good hands on experience to work on portals - #Upwork, #guru #freelancer
• Good knowledge of IT technologies .
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Eridium Digital is a Digital Marketing company, we help brands - see, shape, and act on opportunities. Driven by insights and data we decipher the consumer intent, delivering sophisticated Integrated brand presence and targeted campaigns across Search, Social, AI driven Display in sync with Marketing Technologies. We help brands to enhance their value across reputation, reach, and interest.

As an SEO Team Lead at Eridium, you will play a pivotal role in enhancing our clients' online visibility and search engine rankings. You will lead a team of SEO professionals, develop effective strategies, and ensure the successful execution of on-page SEO initiatives.

Responsibilities:

• Develop and implement on-page SEO strategies to optimize client websites for search engines.
• Conduct keyword research and analysis to identify growth opportunities.
• Stay updated with industry trends and algorithm changes to adapt strategies accordingly.
• Lead a team of SEO specialists, providing guidance, training, and performance feedback.
• Assign tasks, set goals, and ensure the team meets deadlines.
• Foster a collaborative and innovative work environment.
• Act as the primary point of contact for clients, addressing their SEO needs and concerns.
• Prepare and present SEO reports, explaining progress and recommending improvements.
• Work closely with clients to align strategies with their business goals.
• Monitor and track the progress of on-page SEO projects, ensuring they are executed effectively.
• Analyze website performance metrics and provide insights for continuous improvement.
• Implement best practices to enhance search visibility and user experience.
• Identify technical SEO issues and work with the team to resolve them.
• Optimize website content, meta tags, and on-page elements to improve search rankings.
• Collaborate with the off-page SEO team to develop integrated strategies.

Requirements:

• 4-5 years of proven experience in on-page SEO with a strong track record of improving search visibility.
• Prior experience working in a digital marketing agency is a plus.
• Excellent communication and client-facing abilities.
• Analytical mindset with a focus on data-driven decision-making.
• Strong understanding of search engine algorithms and ranking factors.
• Sound experience in managing multiple projects in the agency/client relationship model
• Proficiency in SEO tools and analytics platforms (e.g., Google Analytics, Google Search Console, SEMrush, Ahrefs).
• Strong leadership and team management skills.
• Up-to-date knowledge of SEO best practices and industry trends.

Nice to Have:

• Knowledge of digital marketing services, including website design/development, content marketing and social media marketing.
• Bachelor’s Degree in Marketing, Business Administration, Communications or related field.

Job Title: Executive Assistant to the CEO

Location: Hyderabad

Experience Required: 1-2 years in an executive support role

Job Summary:

We are seeking a highly organized and proactive Executive Assistant to provide comprehensive administrative and operational support to the CEO. The ideal candidate will have at least 2 years of experience in managing executive schedules, coordinating meetings, and handling stakeholder relationships. This role demands a detail-oriented individual who is experienced in project management, document handling, and task tracking, with the ability to work in a fast-paced, dynamic environment. Experience in client management, social media handling, and process management is a plus.

Key Responsibilities:

• Calendar & Schedule Management:
• Organize and manage the CEO's daily schedule, including meetings, appointments, and events.
• Prioritize the CEO’s tasks and schedule based on urgency, importance, and stakeholder needs.
• Handle last-minute changes in the schedule efficiently and with professionalism.
• Meeting Coordination & Communication:
• Arrange and coordinate internal and external meetings, ensuring proper agenda preparation, briefings, and timely follow-ups.
• Send timely reminders for meetings and tasks to the CEO and relevant stakeholders.
• Communicate effectively with clients, stakeholders, and cross-functional teams to facilitate smooth operations.
• Client & Stakeholder Management:
• Manage client relationships and communications, ensuring strong and proactive interactions with key stakeholders.
• Coordinate with departments to facilitate cross-functional collaboration and manage client expectations.
• Task Prioritization & Project Management:
• Track the CEO's ongoing projects and tasks using project management tools (such as Trello, Asana, Monday.com, etc.).
• Maintain task lists, set deadlines, and ensure timely follow-up to meet project goals and company timelines.
• Develop and maintain Standard Operating Procedures (SOPs) for operational processes and legal documentation.
• Assist in document segregation, proofreading, and analysis, ensuring accuracy and compliance.
• Social Media & Communication:
• Handle the CEO’s high-profile social media accounts, ensuring content is aligned with the company’s brand and reputation.
• Oversee social media content planning, proofreading posts, and ensuring consistency across platforms.
• Document Preparation & Reporting:
• Prepare reports, presentations, and proposals for internal and external stakeholders.
• Ensure all documents are well-organized and stored for easy retrieval.
• Experience in creating and maintaining analytical dashboards to provide data insights to the CEO.
• Legal Documentation & SOP Development:
• Support the CEO with legal documentation processes, review of contracts, and document segregation.
• Develop and update Standard Operating Procedures (SOPs) as required to ensure consistency in operations.
• Cross-departmental Communication:
• Act as a liaison between the CEO and different departments to ensure processes run smoothly.
• Manage cross-departmental communication to facilitate better collaboration on key projects.
• Contact Management:
• Maintain an organized list of business contacts, stakeholders, and clients.
• Ensure the contact database is regularly updated and easily accessible for business use.

Key Skills and Qualifications:

• 2+ years of experience in an Executive Assistant or similar role, preferably with exposure to client and stakeholder management.
• Bachelor’s degree or relevant certification preferred.
• Proficient in project management tools (e.g., Asana, Trello, Monday.com) and office tools (MS Office Suite, Google Workspace).
• Strong organizational and multitasking skills with the ability to prioritize tasks based on urgency and importance.
• Experience in client relationship management, document preparation, and proofreading.
• Knowledge of social media management and handling high-profile social accounts.
• Experience in creating presentations, proposals, and reports.
• Strong verbal and written communication skills with the ability to communicate effectively with internal teams and external clients.
• Exceptional attention to detail and the ability to meet deadlines consistently.
• Experience in developing and maintaining SOPs and handling legal documentation is a plus.

Why Join Us:

• Gain exposure to high-level decision-making processes while supporting the CEO directly.
• Opportunity to work in a dynamic, fast-paced environment with opportunities for personal and professional growth.
• Competitive salary and benefits package.

Location: Noida

Experience: 3+ years

Industry: IT Consulting & Services

Job Overview

Gyanwave IT Consultancy Pvt. Ltd. is seeking a proactive Business Development Executive with 3+ years of B2B experience in IT services. The candidate will focus on generating leads, acquiring clients, and driving business growth in a dynamic market.

Key Responsibilities

• Generate and qualify B2B leads through multiple channels.
• Build and manage client relationships, ensuring long-term partnerships.
• Develop and execute strategies to meet and exceed sales targets.
• Conduct market research to identify new opportunities.
• Prepare and present business proposals and negotiate deals.
• Collaborate with internal teams to deliver tailored solutions.

Requirements

• 3+ years of B2B sales experience, ideally in IT consulting.
• Strong communication, negotiation, and lead generation skills.
• Proven ability to meet sales targets.
• Bachelor’s degree in Business or related field preferred.

A Business Development Executive (BDE) is a key player in a company's growth strategy. BDEs are responsible for identifying and generating new business opportunities, and for building and maintaining relationships with clients. Their responsibilities include: 

• Identifying new business opportunities: Researching markets and trends to find new clients and ways to serve existing clients better 
• Building relationships: Developing long-lasting relationships with clients and key stakeholders 
• Driving revenue growth: Setting sales goals, negotiating deals, and ensuring customer satisfaction 
• Managing the sales process: Owning the sales lifecycle from prospecting to implementation 
• Collaborating with others: Working with senior team members to manage risks, and with the sales team to keep and grow accounts 
• Communicating with clients: Understanding client needs, offering solutions, and providing excellent customer service 
• Preparing presentations: Creating pitches and proposals for clients, and preparing sales displays 
• Managing sales meetings: Conducting virtual and in-person meetings with clients 
• Attending events: Attending conferences and industry events to promote the company 

Eridium Digital is a Digital Marketing company, we help brands - see, shape, and act on opportunities. Driven by insights and data we decipher the consumer intent, delivering sophisticated Integrated brand presence and targeted campaigns across Search, Social, AI driven Display in sync with Marketing Technologies. We help brands to enhance their value across reputation, reach, and interest.

We are inviting applications for a dynamic and results-driven Social Media Account Manager with 3-4 years of experience working in a digital marketing agency. The ideal candidate will have hands-on experience managing multiple social media platforms for various clients, actively engage in client communications, and work on implementing social media strategies that drive growth and engagement.

Key Accountabilities:

• Manage social media accounts for multiple clients across platforms such as Instagram, Facebook, LinkedIn, Twitter, and others.
• Develop and execute creative and data-driven social media strategies tailored to client objectives.
• Actively participate in client meetings, providing regular updates, and acting as the primary point of contact for all social media-related communications.
• Create, schedule, and monitor social media posts ensuring brand consistency and quality.
• Analyze performance metrics, generate reports, and optimize strategies to meet client KPIs and goals.
• Stay up-to-date with the latest social media trends, platform updates, and best practices to inform strategies and recommendations.
• Collaborate with content, design, and paid media teams to ensure cohesive digital campaigns and align strategies across various channels.
• Manage client expectations, providing timely feedback, and ensuring deliverables are met on schedule.

Requirements:

• 3-4 years of experience working in social media management, preferably within a digital marketing agency.
• Strong understanding of major social media platforms (Facebook, Instagram, LinkedIn, Youtube, etc.) and their best practices.
• Excellent communication and client management skills.
• Ability to develop creative strategies and content that engage target audiences and drive results.
• Analytical mindset with experience using social media analytics tools to track performance and recommend improvements.
• Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.
• Prior experience working directly with clients and managing communications is a must.

Please fill out the form below to apply:

https://forms.gle/5r5b3Qor6pmCc1t3A

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
• Drafting user stories, wireframes and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Skills Required for this Job:

• Knowledge of Web and app end technology.
• Good observation of technical workflow in the app, websites, and software tools.
• Learning new software tools, platforms, and tech stacks.
• Updated with the latest technologies and market leaders.
• Problem solver with sound attention to detail.
• Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
• Excellent presentation and emailing skills.
• Should be Excellent in communication as well as written English.
• Willingness to learn.
• Ready to take challenges and flexible.
• Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
• Good knowledge of the E-Commerce industry modules will be considered a plus point.
• Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

Skills Required for this Job:

• Knowledge of Web and app end technology.
• Good observation of technical workflow in the app, websites, and software tools.
• Learning new software tools, platforms, and tech stacks.
• Updated with the latest technologies and market leaders.
• Problem solver with sound attention to detail.
• Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
• Excellent presentation and emailing skills.
• Should be Excellent in communication as well as written English.
• Willingness to learn.
• Ready to take challenges and flexible.
• Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
• Good knowledge of the E-Commerce industry modules will be considered a plus point.
• Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.

Company Overview:

At AgileNinjas, we provide cutting-edge software services across the e-commerce logistics and energy sectors. We specialize in system integrations, connecting legacy systems with modern technologies. With clients across Europe and India, we are looking for a skilled Technical Project Manager to join our fast-paced and dynamic team.

Role Overview:

We are seeking a highly adaptable Technical Project Manager to take ownership of technical delivery, resource management, and client communication. This role requires a strong technical background and hands-on experience in development, coupled with management expertise to lead teams and deliver projects. You must be able to thrive in a small, agile company where flexibility and a hands-on approach are key.

Proficiency in PHP, Laravel, Java, REST APIs, GraphQL, ReactJS, Node.js, MySQL, NoSQL, MongoDB, CI/CD, and AWS is preferred. You will be responsible for code reviews, deployments, and overall project success.

Key Responsibilities:

1. Technical Leadership & Code Reviews:

• Conduct code reviews to ensure best practices in quality, security, and performance.
• Mentor and provide technical guidance to development teams.
• Expertise in PHP, Laravel, Java, REST APIs, GraphQL, ReactJS, Node.js, and databases such as MySQL, NoSQL, MongoDB.

1. Client Management:

• Serve as the main point of contact for clients.
• Convert client needs into technical deliverables.
• Provide updates and manage client expectations throughout the project.

1. Resource & Task Management:

• Efficiently allocate resources and manage teams to optimize productivity.
• Oversee task planning and execution using Agile or Scrum frameworks.
• Coordinate cross-functional team efforts.

1. Project Delivery & Deployments:

• Take full ownership of project delivery, from planning to deployment and post-launch support.
• Implement and manage CI/CD pipelines and deployment processes on AWS.
• Ensure timely and quality project completion.

1. AWS Management:

• Manage AWS environments, ensuring scalability and cost-efficiency.
• Oversee cloud infrastructure and server configurations.

1. Time & Task Prioritization:

• Manage team schedules and ensure that deadlines are met.
• Foster effective time management and prioritize tasks within the team.

1. Flexibility in a Small Company:

• Adapt to the dynamic needs of a small company and wear multiple hats when needed.
• Be flexible in managing shifting priorities and demonstrate a hands-on approach to problem-solving.

Qualifications & Skills:

• 6-10 years of experience in IT development, with expertise in PHP, Laravel, Java, REST APIs, GraphQL, ReactJS, Node.js, MySQL, NoSQL (MongoDB).
• Strong experience with CI/CD pipelines, AWS management, and deployments.
• At least 2 years of experience in team and client management.
• Fluent in English with excellent communication and interpersonal skills.
• Proven ability to work in a small company environment, showing adaptability and flexibility.
• Immediate availability is highly preferred.

Why Join AgileNinjas?

• Work in a small, flexible, and agile environment with opportunities for rapid growth.
• Lead a talented and dedicated team on innovative projects.
• Enjoy a culture that emphasizes collaboration, learning, and career development.

Qualification

• Bachelor's degree in Business Administration, Marketing, Information Technology, MBA or a related field.
• Preferably a BE (Bachelor of Computer Engineering), MCA (Master of Computer Applications) degree or BCA.
•  Fluent level of English, both spoken and written.

Requirements

• Best Written and verbal communication skills
• Better at drafting Emails | connection requests | CoverLetter draft 
• Networking- How to maintain a relationship with the client (New OR Existing)
• Experience of different portals ( upwork,Guru,Freelancer and PPH etc) 
• Prospecting
• Lead Generation with any methods like bidding portals/ Social Media Marketing/Email campaigns/LinkedIn
• Experience in an email campaign 
• Ability to take Follow Ups 
• For B2B/B2C
• Linkedin 
• Email Marketing
• Portals
• Any other communication platforms
• Work according to timezone
• Ability to do calls and Presentations 
• Ability to work on Target oriented work

About SuperHumanRace (SHR)

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty

mission of making the world a better place, powered by human kindness, we started looking for our

answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data

to solve intersections. In working out these solutions, we discover the engineers, the architects, and

the authors that live and breathe deep inside the colorful fabric of society. We automate social

purposes for organizations and deliver impact-related insights to all of our users. At the core of the

SuperHumanRace is the belief that while good work is important and aspiring to make an impact is

necessary, it cannot be sustainable unless it is also fun!

About the role

We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary

role of the Client Engagement Lead is to implement SuperHumanRace's data platform for

multinational clients, focusing on CSR and ESG program management. This role involves setting

KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and

client satisfaction.

This is an excellent opportunity for someone who is a natural leader and works well with others,

especially in high pressure situations. As the Client Engagement Lead, you will work closely with our

ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.

2

Key Responsibilities:

Selected Candidate’s day-to-day responsibilities include:

1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,

physical events, and panel discussions on the SuperHumanRace Platform.

2. Client Communications: Lead and manage communications with both existing and prospective

clients, ensuring effective engagement and relationship building.

3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the

platform, ensuring successful project execution.

4. Training and Development: Train peers, client teams, and partner teams on the functionalities of

the platform, ensuring comprehensive understanding and effective use.

5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant

stakeholders promptly and efficiently.

6. Marketing and Event Development Support: Assist with projects in marketing and event

development as needed, contributing to the overall success of these initiatives.

7. Data Management and Analysis: Establish data collection processes and set up necessary data

visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify

discrepancies.

3

Qualifications:

● Experience: 0-3 years of experience in client engagement or project management.

● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a

related field. A Master's degree is a plus.

● Skills:

○ Strong project management skills with a proven track record of delivering complex

projects on time and within budget.

○ Excellent communication and interpersonal skills, with the ability to build and

maintain relationships with senior stakeholders.

○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and

familiarity with CSR and ESG reporting standards.

○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into

actionable insights.

○ Self-motivated and able to work independently, as well as part of a team.

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration, and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

Job Summary:

We are looking for a Business Development Intern to support our business growth efforts. The intern will assist in market research, lead generation, and campaign execution. This is an excellent opportunity to gain hands-on experience in business development and contribute to the company's success.

Responsibilities:

- Conduct market research and analyze industry trends

- Identify potential leads and opportunities for business growth

- Assist in creating and executing business development campaigns

- Build relationships with key stakeholders and partners

- Develop and maintain databases and sales materials

- Collaborate with cross-functional teams (e.g., marketing, sales, product)

- Perform data entry and maintain CRM records

- Provide support for trade shows, events, and conferences

Requirements:

- Currently pursuing a degree in Business, Marketing, or related field

- Strong communication, research, and analytical skills

- Ability to work independently and as part of a team

- Proficiency in Microsoft Office (Excel, Word, PowerPoint)

- Familiarity with CRM software (e.g., Salesforce)

- Strong attention to detail and organizational skills

Nice to Have:

- Experience with market research tools (e.g., Google Trends, Ahrefs)

- Knowledge of sales and marketing principles

- Familiarity with social media platforms

What We Offer:

- Opportunity to work with a dynamic team

- Hands-on experience in business development

- Professional development and mentorship

- Flexible working hours

- Other benefits, e.g., stipend based upon performance

Job description

We are hiring a dynamic Business Development Associate / Business Development Manager experienced in the Online Bidding platform - UPWORK .

Only local candidates of Kolkata needs to apply

The current position requires the following skills:

Marketing Skills

● Very strong communication skills

● Fluent in English (written and spoken)

● Understanding of general IT outsourcing business

● Experienced in working with different bidding sites - Upwork, Freelancer, etc

● 2 - 6 years Experience in handling international clients (US, UK, EU)

● Writing proposals, deciding costing, estimation, online bidding, and negotiations

● Strong presentation and business analysis skills

● Basic awareness of web and app development (you don't need to be a coder)

● Ability to liaise with project managers and technical team leaders Soft Skills

● Outstanding Team player

● Delivery Oriented

● Adaptable to challenges

● Problem solverRequired Candidate profile

● Must have experience in bidding/working on online portals/marketplaces like Upwork /Freelancer.

● Freshers can also apply

● Must have worked with international clients (UK, US, EU)

● Fluent in English (written and spoken)

Perks and Benefits

Additional huge monthly Incentive based on performance

Role: Business Development Executive (BDE)

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Account Director, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

• Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
• Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
• Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
• Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
• Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.



Qualifications:

• Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
• Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
• Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
• Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
• Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

• Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
• Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
• Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

• Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
• Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
• Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
• Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

• Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
• Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
• Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
• Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

• You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
• Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
• You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Group Account Manager, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

• Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
• Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
• Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
• Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
• Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.

Qualifications:

• Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
• Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
• Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
• Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
• Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

• Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
• Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
• Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

• Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
• Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
• Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
• Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

• Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
• Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
• Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
• Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

• You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
• Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
• You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Manager: Be the driving force behind client satisfaction and a key contributor to our company's success. You'll:

• Build the Bridge to Creative Excellence: Be the trusted advisor who empowers clients to achieve their creative vision, connecting them with the perfect talent to bring their projects to life.
• Forge Lasting Partnerships: Cultivate meaningful relationships with clients, becoming their go-to partner for all things creative, driving repeat business and revenue growth.
• Be the Voice of the Client: Gather valuable insights and feedback to inform product development and enhance the overall IndieFolio experience.
• Drive Innovation & Growth: Your problem-solving skills and proactive approach will directly impact the evolution of our services and offerings.
• Champion the Freelance Revolution: Play a pivotal role in supporting the careers of talented independent professionals, shaping the future of work in the creative industry.

What We're Looking For

• Proven Experience: Minimum 3 years of experience in account management within the advertising/marketing/consulting industry. Knowledge of creative project management is a plus.
• Customer-Centric: A natural ability to build strong, lasting relationships with clients.
• Independent and Organized: Comfortable juggling multiple clients and projects simultaneously, prioritizing effectively, and managing time efficiently.
• Communication Ace: Exceptional communication skills across various channels (voice, video, email, chat), adapting your approach to each audience.
• Collaborative Mindset: A team player who embraces change and actively contributes to a culture of continuous improvement.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Job description

As a Business Development Executive, you will be responsible for driving the company's growth by identifying new business opportunities, building strong client relationships, and promoting the company's IT services and solutions. Your primary focus will be on expanding the customer base and fostering long-term partnerships.

Position Name: BDE (Business Development Executive

Required Experience: 1 to 4 years

Working Mode: Working From Office (on-site)

Location: Ahmedabad Gujarat (Prahlad Nagar)

No of Position: 4+

Must have:

• Lead Generation and Management
• Client Communication, Relationship Handling
• Sales Strategy Development
• Negotiation and Closing Skills, Market and Industry Knowledge
• Time Management and Organization
• Analytical and Problem-Solving Skills
• Technical Proficiency
• Adaptability and Resilience
• Collaboration and Customer-Centric Approach
• CRM experience
• Experience in the complete sales cycle including deal closing

Roles & Responsibilities :

• Conduct market research to identify potential clients and business opportunities.
• Generate leads through online research, networking, and cold calling.
• Contact potential clients via email, phone, and social media to introduce our products and services.
• Assist in setting up and attending client meetings and presentations.
• Support the sales team with proposals and presentations.
• Maintain and update the CRM system.
• Build and maintain strong client relationships.
• Prepare regular sales activity reports

Skills :

• Required Excellent Communication with verbal and written skills
• Candidate should require experience in Domestic and International domains.
• Relationship Building & Market Research analysis.
• Candidate should be problem-solving and can work independently
• Customer Relationship Management.
• Experience with client handling, client management, and closing the deal.
• Lead Generation and cold calling experience will be preferable.

Qualifications:

Bachelor's degree in BTech, MCA, BCA, MTech, MBA, BBA Pass out can apply.

Benefits:

• 5 days working Culture
• Team Outing and Team Building Activities
• Soft Skills Development Training and sessions
• Leave Encashment
• Flexible Working Hours
• Employee Engagement Activities
• Get a chance to work on Latest Technology
• Open Communication Policy
• No laid off during covid 19 time
• Job Security and Stability

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.

Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

Job Description for Project Manager:-

1.Exposure to US/International Client Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.

3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.

5. Responsible for client receivables; planning and execution of monthly retention.

6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7. Preferred Location Noida.

8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

job Title: Ad Sales Executive/ Manager

Location: Mumbai, Pune, Nagpur

Experience: 2-8 years in advertising field

Salary: As per industry standards + Benefits

Responsibilities:

• Identifies and prospects potential clients across the market segments
• Builds and maintains strong relationships with key decision-makers and stakeholders to understand their marketing needs and objectives
• Develops customized proposals and presentations that showcase Reach India's capabilities and solutions tailored to each client's requirements
• Collaborates with internal teams, including creative, strategy and account management, to ensure seamless execution of client campaigns
• Staying abreast on industry trends, competitor activities, and market insights to identify opportunities for innovation and differentiation.
• Understands media verticals (Radio, TV, Digital, OOH etc.) and pitches the proposal by understanding the client’s requirements and budget

visitant.ai is a digital skills training provider that offers rigorous online training in various disciplines such as Data Science, Cloud Computing, Project Management, Digital Marketing, and more. We specialize in areas where technologies and best practices are rapidly changing, and the demand for qualified candidates exceeds supply. Our training programs include individual courses, comprehensive certification programs, and partnerships with world-renowned universities. We have helped millions of professionals acquire work-ready skills and assisted thousands of organizations with corporate training and employee upskilling needs. At Visitant.ai, we believe in a practical and applied learning approach that leads to real-world success.

Role Description

This is a full-time remote role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, account management, and effective communication with clients. The role will involve identifying and pursuing new business opportunities, building and maintaining strong client relationships, and achieving business growth targets. The Business Development Executive will work collaboratively with the sales and marketing teams to drive revenue and create a positive customer experience.

Qualifications

• New Business Development and Lead Generation skills
• Strong business acumen and understanding of market dynamics
• Excellent communication and interpersonal skills
• Experience in account management and client relationship building
• Ability to work independently and remotely
• An understanding of the digital skills training industry is a plus
• Bachelor's degree in Business, Marketing, or a related field

Industry

• E-Learning Providers

Employment Type

Full-time

As a Customer Success Execute at Abmiro, you'll play an important role in driving the success of our clients who are using our SaaS product (Rekart). 

You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to fully utilize the capabilities of our software. 

Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & responsibilities

• Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
• Collaborate with clients to understand their unique requirements and goals
• Assist with the setup, configuration and onboarding of customers on the platform
• Provide quick solutions or workarounds to client queries
• Coordinate with the technology team for possible issues/enhancements/feature requests
• Provide technical training and support resources to ensure customers can maximize the value of our software.
• Proactively identify opportunities to optimize and enhance customer workflows using our product.
• Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
• Maintain a deep understanding of our product, including new features and updates.
• Work in shifts to ensure 24/7 technical support coverage for our global customer base.
• Document and maintain training documents and material for customer training purposes.

Preferred candidate profile

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
• Experience in technical customer support or a related role in the SaaS product company for 1-3 years
• Strong technical background with the ability to understand and troubleshoot complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts in a clear and understandable manner.
• Empathetic and customer-focused approach, always ensuring customer success is the top priority.
• Strong problem-solving and critical-thinking abilities.

Perks and Benefits 

• Provident fund 
• Health Insurance. 
• Hell lot of stuff to innovate and learn at the same time 
• Be part of a dynamic young and friendly team that strives for top quality 
• A fantastic work culture 
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.

Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Admin and Office Management:

• Manage office supplies, equipment procurement, and vendor relations.
• Organize and maintain leasing documentation and records.
• Coordinate meetings, appointments, and events for internal and external stakeholders.
• Handle correspondence via emails, calls, and letters.
• Oversee facility management to ensure office spaces are clean and organized.
• Manage the travel desk, petty cash, and promptly resolve administrative issues.
• Maintain administration reports, vendor invoices, and reconciled ledgers.

Operations and Leasing Management:

• Coordinate property showings, tours, and inspections for prospective tenants.
• Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
• Facilitate lease negotiations and follow up on lease renewals.
• Track leasing inquiries and maintain a database of potential tenants.
• Maintain communication with management, staff, and vendors for smooth operations.
• Manage client relationships and act as a point of contact for operational needs.
• Monitor budgets, forecasts, and implement checks to mitigate operational risks.
• Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Fitout and Facility Management:

• Collaborate with tenants and contractors for office fitouts.
• Ensure compliance with building codes and tenant improvement guidelines.
• Oversee construction, installation, and inspection of tenant improvements.
• Schedule and oversee property maintenance, repairs, and service contracts.
• Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

• Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
• Obtain bids, negotiate contracts, and ensure timely delivery of services.
• Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
• Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Tenant Relations and Customer Service:

• Build and maintain strong relationships with tenants.
• Address tenant inquiries, concerns, and complaints effectively.
• Conduct regular meetings and feedback sessions to improve service delivery.
• Support tenant onboarding and retention efforts throughout the lease term.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative and operational roles, preferably in a client-facing positions.
• Strong communication, organizational, and multitasking skills.
• Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
• Proficiency in MS Office Suite and familiarity with administrative software.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Strong leadership qualities and ability to work independently as well as part of a team.

• Requirement gathering for web and app development projects
• Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.
• Drafting user stories, wire frames and project plans based on the requirements of the client
• Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
• Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
• Project assignment and being clients major communication for ongoing projects.
• Managing project delivery(It covers check of all the SOW points agreed)
• Assigning the technical queries/issues of clients to the technical departments.
• Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
• Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
• Market research of the products.
• Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
• Full-time office job, No field work.

ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming how India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected, and sustainable mobility solutions for all.

Roles and Responsibilities

- Utilize in-depth knowledge of the industry to identify trends, opportunities, and potential partnerships.

- Identify and pursue new business opportunities to drive the company's market presence.

- Establish and nurture relationships with customers and key stakeholders

- Identify and capitalize on upselling and cross-selling opportunities to enhance overall business profitability.

- Devise and execute initiatives to minimize asset maintenance expenses while maintaining service quality.

- Develop and implement strategies to maximize revenue per user rate.

- Collaborate with cross-functional teams to implement cost-effective maintenance practices.

- Stay informed about industry developments and integrate insights into strategic decision-making.

Skills and qualifications required

- Proven experience as Dealder Development or Franchise Development is required.

- Strong analytical skills and the ability to translate insights into actionable business strategies.

- Excellent communication and negotiation skills.

- Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).

- Ability to thrive in a fast-paced, dynamic environment.

About the Company: 

The Media Ant is one of India’s Top Media Planning and Buying platforms with 12 years of expertise serving over 3000 clients. We cater to over 11 media verticals and 3.5 Lakh media options. 

Please visit our website (www.TheMediaAnt.com) to learn more.

About the Team:

Alliance and Agency Partnerships team role is to form ties with various agencies in the marketing domain to help them in upselling media planning and buying services. This team helps such agencies in generating more business from their existing clients and helps in retaining the clients for a longer duration. 

About the Role:

Intern will be working in the Alliance and Partnerships team. Day-to-day responsibilities will be to market research efforts, handle inbound leads, foster potential partnerships and interact with agency partners in closing requirements.

Who can apply?

Only those candidates can apply who:

1. Are available for a full-time (in-office) internship (location- Indiranagar, Bangalore)
2. Can start immediately.
3. Are available for a duration of 2 - 6 months.
4. Graduate or above

Must have Skills:

1. Excellent communication and interpersonal skills.
2. A self-starter with a strong work ethic and a desire to learn.
3. Excited to do sales and interact with people
4. Understanding of sales funnel

Perks:

1. Certificate
2. Monthly stipend- 10-15K
3. Letter of recommendation
4. Opportunity to learn and build a career in this domain.
5. Develop strong business acumen and relationship management skills.
6. Be part of a high growth startup

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

If interested kindly share your updated resume at 82008 31681

Dwatatech is seeking a highly motivated Business Development Executive to join our dynamic team. As a Business Development Executive, you will identify and develop strategic partnerships that enable long-term growth and profitability.

• The ideal candidate will be an experienced sales professional in software, marketing, or tech industries, and have strong story-telling, negotiations, and networking skills. You must be self-driven and have a passion for business development.

The Business Development Executive’s responsibilities include:

• Identifying and researching prospective partners, analyzing their suitability, and establishing a favorable working relationship.

• Developing and executing strategies to meet or exceed assigned targets.

• Negotiating contracts and ensuring all parties understand and comply with agreed terms.

• Working closely with marketing, product, and engineering teams to ensure customer satisfaction and proper product execution.

• Monitoring the competitive environment and market trends to identify opportunities.

• Building and maintaining constructive relations with current and potential partners.

Qualifications and Requirements:

• Bachelor's degree in business, marketing, or related field.

• A minimum of 1-2 years of proven business development experience in similar industries.

• Ability to identify opportunities and create engaging sales pitches.

• Good working knowledge of digital product development, marketing, and sales.

• Strong analytical and problem-solving skills.

• Proven track record of achieving and exceeding goals and targets.

• Outstanding communication and negotiation skills.

• Excellent leadership and organizational skills.

• Fluent in English and another language

Summary

Join Dreamcast, a leader in the event tech industry, as our new Client Servicing specialist. Embrace the opportunity to contribute to creating exceptional event experiences by blending client servicing with cutting-edge streaming technology. In this role, you'll be at the heart of ensuring client satisfaction by offering tailored tech solutions for virtual, hybrid, and in-person events. Collaborate closely with our diverse team of developers, designers, and event planners to bring innovative ideas to life, ensuring each event is memorable. Unique to this position is the chance to grow within an environment that values creativity and continuous learning. As part of the Dreamcast family, you will have access to unparalleled growth opportunities in the evolving Event-Tech landscape. This role is perfect for individuals passionate about technology's power to transform events, aiming to deliver first-class service while pushing the boundaries of what's possible in the event industry.

Responsibilities

• You will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and enthusiasm at every stage of their event-planning process.
• We expect you to conduct thorough onboarding sessions for clients, guiding them through our SaaS products and demonstrating how these solutions can enhance their event experiences.
• You shall coordinate closely with our technical team to troubleshoot any issues that arise during the setup or execution of virtual, in-person, or hybrid events, providing timely and effective solutions.
• You will be responsible for managing client expectations, keeping them informed about project progress, and setting realistic timelines to ensure a seamless experience.
• We expect you to gather client feedback post-event, analyzing it to identify areas for improvement in our services or technology suite, thereby contributing to continuous product enhancement.
• You shall keep abreast of industry trends and developments, sharing insights with both clients and our internal teams to foster innovation within our event tech solutions.
• You will develop tailored proposals that match the specific requirements of each client, incorporating our range of tech solutions to meet and exceed their event objectives.
• We expect you to participate actively in team meetings, offering creative ideas and strategies for enhancing client satisfaction and driving the growth of Dreamcast's event tech suite.

Requirements

• You must possess strong technical skills with the ability to swiftly troubleshoot streaming issues during live events, ensuring a seamless experience for all attendees.
• You should have a deep understanding of various streaming platforms and technologies and be capable of advising on the best solutions tailored to each event's unique needs.
• You are expected to maintain excellent communication with clients, understanding their requirements and providing updates throughout the event planning and execution process.
• You must demonstrate proficiency in using our Event-Tech Suite software, effectively managing and integrating it into client events for an enhanced experience.
• You will be responsible for conducting pre-event testing and rehearsals, guaranteeing that all technical aspects operate flawlessly.
• You ought to collaborate closely with other team members to develop innovative event concepts that leverage our technology to meet and exceed client expectations.
• You are required to provide training and support to clients on how to use our SaaS products effectively, ensuring they maximize the value of our services.
• You should actively stay informed about the latest trends and advancements in event technology, applying this knowledge to continually improve our offerings.

Skills

• Client relationship management
• Streaming technology expertise
• Event planning proficiency
• SaaS product knowledge
• Technical troubleshooting
• Digital content distribution
• Customer service excellence
• Hybrid event coordination
• Project management skills
• Virtual platform navigation

Qualifications:

• Proven experience in sales, preferably in a branding, marketing, or creative agency environment. Ideally 2-4 years
• Strong understanding of branding principles, design, and marketing strategies.
• Excellent communication and presentation skills.
• Results-driven with a track record of meeting or exceeding sales targets.
• Ability to build and maintain strong client relationships.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Responsibilities:

• ACCOUNT MANAGEMENT and OPERATIONS

• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work

• Understands clients' requirements in functional as well as business aspects to execute campaigns.

• Generate campaign/project proposals, pricing as well as critical path

• Maintains relationship with key individuals (project owners) at middle management levels of the client organization

• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team 

Skills:

• Should be able to build strong client relationships

• Should be able to build strategic partnerships

• Client assessment skill

• Excellent Communication Skills

• Decision rnaking skills

• Planning and Organizing Skills 

If interested kindly share updated cv at hitanya(at)zohomail(dot)in

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.