Corporate Inside Sales

Dear Candidate,

We have an Urgent requirement For Sales Manager /Area Manager for Mumbai Location

Company type: Life Insurance

Location: Mumbai

Channel: Agency Channel

Designation: Sales Manager / Area Manager

Experience : 7-13 yrs

Education Qualification: Any Graduate/Full time MBA from Tiered institute

Age : up to 35 yrs

CTC : Best in Industry (25-30 % on Current fixed ctc not offered ctc )

Role Overview

Our client is looking for an experienced and dynamic Sales Manager / Area Manager to drive business growth through the Agency Channel. The candidate will be responsible for recruiting, developing, and managing a team of insurance advisors while ensuring achievement of sales targets and maintaining strong customer relationships.

Key Responsibilities

Recruit and develop a team of insurance advisors/agents for the Agency Channel.

Drive sales targets and revenue growth through effective team management.

Train, motivate, and mentor advisors to improve productivity and performance.

Develop and implement sales strategies to achieve business objectives.

Ensure high levels of customer satisfaction and service quality.

Monitor team performance and provide regular feedback and coaching.

Maintain compliance with company policies and regulatory requirements.

Build and maintain strong relationships with advisors and key customers.

Conduct regular meetings, training sessions, and performance reviews.

Eligibility Criteria

Age: Up to 35 years

Experience: 7 – 13 years in Sales / Insurance / BFSI sector

Experience in Agency Channel / Team Handling is preferred.

Strong leadership, communication, and interpersonal skills.

Proven track record of achieving sales targets.

Key Skills

Team Leadership

Sales & Business Development

Relationship Management

Training & Development

Target Achievement

Regards,

Minakshi Soni

Talent Acquisition Specialist

Account Manager (Customer Success) — Account Audits & Customer Advocacy

Location: Remote

Hours: Full-time, EST 9:00am–5:00pm

Reports to: Customer Success Leadership

Role summary

We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.

What you’ll do

• Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
• Build and deliver account health/usage reports with insights, risks, and recommended next steps
• Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
• Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
• Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
• Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
• Track follow-ups and outcomes to ensure issues are closed and customers feel supported

What we’re looking for

• 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
• Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
• Confident communicator on Zoom with the ability to explain solutions clearly and calmly
• Skilled at cross-team coordination and escalation with Product/Engineering
• Organized and reliable: you follow through and keep customers informed
• Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)

Nice to have

• Experience with churn-risk management, customer health scoring, or renewals
• Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
• Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer

Success looks like

• Faster resolution times and fewer repeat issues
• Improved product adoption and customer sentiment
• Reduced churn risk via proactive interventions and clear action plans

How to apply

Send your resume and a short note describing:

1. A time you diagnosed a customer issue using data/usage signals
2. How you coordinated with Product/Dev to resolve it
3. Your availability to work EST 9–5

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      4-10 years in Counselling psychology and / or mental health training

·      Qualification: Education in Counselling / Medical Psychology

·      Experience in clinical work

·      Exposure to mental health training

·      Experience of having previously worked in organized group is desirable

Responsibilities:

• Design and produce high-quality graphics for digital and print materials, including websites, social media, advertisements, brochures, and presentations.
• Collaborate with the marketing and product teams to develop creative concepts and design solutions that align with our brand identity.
• Create and maintain brand guidelines to ensure consistency across all visual communications.
• Develop visually appealing layouts and graphics for email campaigns, landing pages, and other online marketing materials.
• Stay updated with the latest design trends, tools, and technologies to continuously improve design quality.

Responsibilities:

• Develop and maintain mobile applications using React Native.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Ensure the performance, quality, and responsiveness of applications.

• Identify and correct bottlenecks and fix bugs.

• Help maintain code quality, organization, and automation.

• Write clean, maintainable, and scalable code.

• Participate in code reviews to ensure code quality and share knowledge with the team.

• Stay updated with the latest industry trends and technologies.

Requirements:

• Strong proficiency in JavaScript and familiarity with ES6+ syntax.

• Experience with Redux or other state management libraries.

• Familiarity with RESTful APIs to connect mobile applications to back-end services.

• Knowledge of mobile app architecture and design patterns.

• Experience with third-party libraries and APIs.

• Understanding of mobile development best practices.

• Ability to write well-documented, clean code.

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork skills.

We're looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development.

Requirements:

• Design overall architecture of the web application.
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organisation.
• Experience working with graphic designers and converting designs to visual elements.
• Understanding and implementation of security and data protection.
• Highly experienced with back-end programming with NodeJS, you can easily design and integrate the REST APIs with front end.
• Well versed with JavaScript (frameworks such as ReactJS).
• Development experience for both mobile and desktop.
• Experience with cloud message APIs and usage of push notifications.
• Knowledge of code versioning tools such as Git.
• Knowledge about Firebase & GoLang is an added advantage.