Cutshort logo
OneFin logo
Application Support
Application Support
OneFin's logo

Application Support

Shona Shaju's profile picture
Posted by Shona Shaju
1 - 2 yrs
₹2.5L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Corporate Communications
Log management
RESTful APIs
Incident management
Escalation management
Customer Support
SOP
Documentation
JSON

The L1 Application Support team is the first line of defense for all production-related customer issues. You will handle customer queries, follow Standard Operating Procedures (SOPs) to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures smooth platform operations, fast response times, and a great customer experience.


Job description: https://drive.google.com/file/d/1MvBp9I_xsheIhmKUwgH8iNPaTydLGwZ1/view?usp=drive_link

Application form: https://docs.google.com/forms/d/e/1FAIpQLSf8CM2g22WLPD9QWxK8o2cdAr_y6PhWzIb-Z0k5sQ59ufdsGQ/viewform?usp=dialog


Responsibilities

  1. Incident Handling & Production Support
  2. Escalation & Coordination
  3. Monitoring & Alerts
  4. Documentation & SOP Adherence
  5. Customer Interaction


Requirements and Qualifications:

  1. Minimum 1 year of experience as App support or product support
  2. Basic understanding of APIs, JSON, request/response flow.
  3. Ability to read logs and use monitoring tools.
  4. Strong communication and customer-handling skills.


Location: Bangalore, Karnataka

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About OneFin

Founded :
2017
Type :
Product
Size :
20-100
Stage :
Profitable

About

OneFin is a technology credit platform - we are building the operating system for financial services. We have built modular, plug-and-play APIs to help our partners (like NBFCs, financial institutions, fintech's, startups etc.) underwrite and collect loans from end customers. In a highly credit underserved country with rapidly increasing smartphone adoption, we are enabling any company to become a fintech company through our suite of APIs and regulatory layer, and helping build customised financial products for "Middle India" and its 360 million customers - for consumption based use cases, upskilling / education financing, medical financing, etc.

Read more

Connect with the team

Profile picture
Abhash Anand
Profile picture
Anurag Kumar
Profile picture
Balasubramaniyan B
Profile picture
Burhanuddin Abbas
Profile picture
Dinesh Gupta
Profile picture
Sahil Thomas

Company social profiles

N/A

Similar jobs

BiteSpeed
at BiteSpeed
5 recruiters
Nikita Rawat
Posted by Nikita Rawat
Bengaluru (Bangalore)
3 - 8 yrs
₹25L - ₹35L / yr
Large Language Models (LLM)

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.


We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.


About the role

Our product function so far has been founder-led largely built on internal tribal knowledge. Given our multi-product DNA, there is now increasing breadth and depth in our products with each product taking a life of its own and we see value to bringing some order to the chaos with this role :).


This role is as early-stage product as it gets. Morning stand-ups, scrambling through customer conversations during the day, data digging in the evenings and finally getting to those PRDs at night! The role is also at an interesting intersection of B2B SaaS customer conversations and B2C experimentation given our space.


What you’ll do

  • Own and drive the product roadmap, including product decisions, prioritisation and execution.
  • Lots of user interviews & speaking to sales and CS teams to inform product decisions.
  • Create detailed product specification documents for the design & development team.
  • Work closely with design teams to go from ideas to user flows.
  • Work closely with engineering on product delivery.
  • Querying databases and monitoring dashboards to track product metrics.
  • Research the market and competitive landscape to have a pulse of market direction.


What makes you a good fit

  • 2+ years of product management experience (B2B SaaS not necessary).
  • Comfortable with early stage startup imperfections and able to operate in disorder.
  • Rigour, thoroughness and detail-orientation in thought and action.
  • Extremely high agency and adaptability.
  • Willingness to get hands dirty with data, customer interviews and so on.
  • Some recent experience dabbling into LLMs (nice to have, but not a deal-breaker).


Salary and Location


Location: Bangalore

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

Read more
Alyke
Riya Salgotra
Posted by Riya Salgotra
Noida
3 - 6 yrs
₹5L - ₹10L / yr
BRD
FRD

About the Role


We are looking for a highly analytical and detail-oriented Senior Business Analyst to join our team. The ideal candidate will have a strong ability to translate business needs into actionable insights, drive data-backed decision-making, and collaborate with cross-functional teams to enhance business processes and strategies.


Key Responsibilities


  • Analyze business processes, identify gaps, and recommend improvements to enhance efficiency and effectiveness.

  • Collaborate with stakeholders across departments to gather, document, and analyze business requirements.

  • Work closely with product, engineering, and marketing teams to ensure business objectives align with company goals.

  • Develop and maintain reports, dashboards, and data visualizations to track KPIs and business performance.

  • Conduct market research and competitive analysis to support strategic planning.

  • Identify risks and propose mitigation strategies for business challenges.

  • Support the implementation of new systems, processes, and tools by providing business insights and ensuring smooth adoption.

  • Facilitate stakeholder meetings, presentations, and training sessions to align business goals and project outcomes.

Requirements


  • 5+ years of experience as a Business Analyst or in a similar analytical role.

  • Strong experience in business process modeling, data analysis, and reporting.

  • Proficiency in SQL, Excel, and business intelligence tools (e.g., Tableau, Power BI).

  • Familiarity with Agile and Scrum methodologies.

  • Ability to translate business needs into technical requirements.

  • Excellent communication, problem-solving, and stakeholder management skills.

  • Experience in working with product and engineering teams is a plus.

  • Bachelor's/Master’s degree in Business Administration, Finance, IT, or a related field.

Nice to Have


  • Experience in the tech startup space or a social media domain is a plus.

  • Exposure to AI/ML-driven analytics tools.

Why Join Us?


  • Be part of an innovative and fast-growing company.

  • Work on impactful projects that shape the future of our product.

  • Competitive compensation, benefits, and growth opportunities.
Read more
esynergies
Mumbai
1 - 6 yrs
₹2L - ₹5L / yr
Sales
Presales
convincing

Business development managers are responsible for driving business growth within a company. Responsible for Digital marketing service sales, Digital services such as SEO,SMM, websites, mobile applications,paid campaigns, affiliate marketing etc.

- Contacting potential clients to establish and arrange meetings.

- Planning and overseeing new marketing initiatives.

- Researching organizations and individuals to find new opportunities.

- Increasing the value of current customers while attracting new ones.

- Finding and developing new markets and improving sales.

- Attending conferences, meetings, and industry events.

- Developing quotes and proposals for clients.

Read more
Neolotex buisness solution
Bengaluru (Bangalore)
4 - 10 yrs
₹5L - ₹12L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+8 more

Sr .Net Developer/ SQL Server (4 + Years)

We are a Business process Management Solutions & Services Company based out of Bangalore, looking for dynamic and self-motivated .Net/sql Server Developer, who can play a significant role in NeoLotex own flagship BPM Products.

Deliverables

•       Add new features to the different applications in the product suit

•       Troubleshoot and provide resolution to production issues. Reproduce, document and resolve product defects

•       Provide well-thought out and reliable direction, both in technical and non-technical terms to the team members

•       Take ownership of customer issues, including troubleshooting, identification of root cause and issue resolution

•       Create clear and concise Knowledge documents and ensure maintenance of the same

•       Understand requirement through discussions with Client/Business Team, or by studying / analyzing the Function Specification Document (FSD), and converting the requirements in to technical implementations using technical documentation and unit test cases

•       White box testing (unit test) manual and automated

•       Utilize established development tools, guidelines, and conventions including ASP.NET, ASP.NET Core, SQL Server, JavaScript, JQuery, React JS and .NET Core, Web API

•       Database design and development (Microsoft SQL Server). Analyze existing SQL queries for performance improvements

Core Competencies

•       A sense of ownership and pride in his/her performance and its impact on the company’s success

•       Understanding of Software Development Life Cycle

•       Technical Skills to work with C#,.NET, .NET Core (Windows and Linux),  ASP.NET Core MVC, ASP.NET Web Forms, Win Forms, Windows Services, Service Workers, WCF/Web API, JavaScript & JQuery, React JS, Stored Procedures, HTML, CSS, IIS

•       Should have sound knowledge of .NET and .NET Cores frameworks

•       Should have good experience with MS SQL Server

•       Job Scheduling in Windows, Linux and SQL Server

•       Ability to write APIs using WCF and .NET Core

•       Experience with micro services or service Oriented Architectures

•       Exposure to AWS or Azure deployment

•       Familiar with various design and architectural patterns

•       Experienced with writing clean, readable, and easily maintainable code

•       Good oral and written communication skills

•       Other required soft skills to work in a team


Qualification

•        Any bachelor degree

•        4+ years of Relevant experience

Other Details

•       5 days working – Monday to Friday

•       Office Time – 9 30am to 6 30pm

•       Work Mode – Work from office

•       Preferably looking for immediate joiner

Read more
codersbrain
at codersbrain
1 recruiter
Aishwarya Hire
Posted by Aishwarya Hire
Bengaluru (Bangalore)
4 - 6 yrs
₹8L - ₹10L / yr
Spark
Hadoop
Big Data
Data engineering
PySpark
+1 more
  • Design the architecture of our big data platform
  • Perform and oversee tasks such as writing scripts, calling APIs, web scraping, and writing SQL queries
  • Design and implement data stores that support the scalable processing and storage of our high-frequency data
  • Maintain our data pipeline
  • Customize and oversee integration tools, warehouses, databases, and analytical systems
  • Configure and provide availability for data-access tools used by all data scientists


Read more
A fast-growing SaaS commerce company permanent WFH & Office
A fast-growing SaaS commerce company permanent WFH & Office
Agency job
via Jobdost by Mamatha A
Remote only
5 - 10 yrs
₹60L - ₹80L / yr
Sales
Business Development
Sales management
Compensation & Benefits
Analytical Skills
+6 more
Sales Manager (USA)
Job Description
● Solicits and maintains network of prospects
● Sells products and/or services and develops new account relationships
● Initiates contact with prospective customers to sell targeted products
● Demonstrates and showcases capabilities of the products/platforms
● Works as a member of a sales team to sell assigned products or services to identified
key accounts
● Demonstrates product knowledge including various solutions, markets and competitive
intelligence
● Prepares and presents proposals to clients utilizing company resources and tools.
● Negotiates, structures and closes "deals" that meet customer expectations and
company ability to deliver; utilizes appropriate company resources per the resources
plan to provide product marketing support or specialized product sales expertise
● Assists in the development of sales plans and strategies.
● Meets sales goals and objectives.
● Other related duties assigned as needed
Education requirement
● Bachelor's degree or the equivalent combination of education, training, or work
experience
General knowledge, skills & abilities
● Good experience and understanding of rewards, incentives and gift card industry
● General knowledge of Human Capital Management, Compensation and Benefits
platforms including systems and applications
● Requires expert negotiation and communication skills, both written and verbal
● Requires solid decision-making and problem solving skills
● Analytical skills are required to determine client business needs and requirements
● Ability to remain calm under various levels of pressure
● Ability to show established track record of involvement in industry trade groups preferred
● Requires the ability to establish and maintain effective working relationships with all
levels of management (internally/externally), employees, clients and public
● Travel will be required
company  job level description
● 5 to 10 years field sales experience in a similar industry
● Needs to be a self-starter working with minimal supervision
● Mid-level quota carrying position with a career path to a sales leadership role
● Decisions are made within established policies and standard practices
● Learns to use professional concepts
● Applies company policies and procedures to resolve routine issues
● Is required to have good knowledge of company products and services
● May have own territory or work on a team
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality of content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy the
benefits of being at company.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and
Compass.company works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners, or consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will
wait for a reasonable time of around 3-5 days before we screen the collected applications and
start lining up job discussions with the hiring manager. We however assure you that we will
attempt to maintain a reasonable time window for successfully closing this requirement. The
candidates will be kept informed and updated on the feedback and application status
Read more
Lepide Software
at Lepide Software
1 recruiter
Renu Bharti
Posted by Renu Bharti
Noida
0.6 - 4 yrs
₹1L - ₹8L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+1 more
Roles and Responsibilities:
• Responsible for improving test case coverage and reducing customer found issues
• Ability to see inefficiencies in codes and communicate it to the rest of the team
• Ability to take initiatives and come up with plans to help solve these issues
• Involved in documentation such as planning and time estimation for projects
• Presenting ideas for system improvements, including cost proposals
• Producing detailed specifications and writing the program codes
• The key responsibilities of this person will be to unit test the product for functional, look
and feel of the GUI
• To keep in close loop of quality analysts to troubleshoot issues
Desired Candidate Profile:
• Expertise in core development in C#, ASP.net , ADO.net, Dot Net, .Net Core, Rest
API, Web API
• Expertise in HTML, WPF , WCF , LINQ , OOPS, SQL
• Proficient in Visual Studio 13, Visual Studio 15, and Visual Studio 19
(Note: Experience in maintenance phase of the project(s) will not be considered)
• Proficient in Data Structures, Multithreading, Logic Design and implementation with
regards to UI and backend Knowledge on design patterns
• Ability to work in a rapidly changing environment. Proactive behaviour is must have
• Experience in Active Directory, Group Policy, Windows File Server and SQL is an
advantage
• Experience in JIRA/Confluence is an advantage
• Good communication skills
• Experience with SharePoint Online , Exchange Online , Office365, AWS , GSuite ,
Dropbox , Microsoft
• Must be able to work under pressure and towards deadlines
Read more
Credit Fair
at Credit Fair
1 recruiter
Harsha Shivalya
Posted by Harsha Shivalya
Remote only
5 - 9 yrs
₹6L - ₹12L / yr
skill iconPHP
skill iconLaravel
MySQL
skill iconjQuery
skill iconJavascript
+18 more

Role Features:

 

- With over 50 people across Technology, Product, Sales, Operations and other functions, we are ramping up our team to meet our goal of being a go-to destination fintech platform that delivers world-class products for merchants and customers.

- We are looking to add people to our team who are passionate about technology, products, consumer internet, payments & fintech.

- Credit Fair values people who bring intellectual energy to our workplace are able to contribute without constant supervision, are collaborative by nature and able to flourish under pressure. In return, we promise to provide you an environment that promotes meritocracy, values feedback and ideas, learns from its failures, and enjoys each other's company and contributions.

Skills you are expected to have :

- Technical Skills: PHP, Laravel, MySql, Jquery, Javascript, Python, React Native, PWA, Node.js
- Candidate should have experience in developing applications using PHP programming skills.
- Experience in python would be a plus
- Strong in DB knowledge
- Should be good with OOPS Concept
- Should be good in system design, architecture and development using object-oriented programming
- Should be good in writing secure and optimized code
- Experience in Laravel framework. If not then other PHP based frameworks like Codeigniter, Zend, CakePHP, symphony, etc.
- Good understanding/experience on software development methodology such as Agile, TDD, etc.
- Good understanding of source control tools and its use (SVN, Git, etc...)
- Experience in the development of Rest APIs and API testing tools such as postman etc.
- Experience in micro service-based development would be a plus
- Experience in queuing systems such as rabbitMQ, Active MQ etc.
- Experience in AWS cloud solution
- Experience in deployments and devops
- Excellent written and verbal communication skills
- Proactive, self-learner, thorough, organized and energetic
- Able to work across teams as well as independently
- Perform code review of peers
- Good analytical and communication skills
- Good experience in the Fintech domain (Payments/ Banking/ Wallets/ Insurance/ Financial Markets)
Primary Skills: PHP, Laravel, MySQL, Jquery, Javascript
Secondary Skills: Python, Rabbit MQ, AWS, CI/CD, React JS, PWA, Node.js, HTML, Jenkin

Read more
Glocious Infotech Pvt Ltd
Shashi Kumar
Posted by Shashi Kumar
Remote only
2 - 5 yrs
₹2L - ₹3L / yr
Oracle Exalogic
Oracle WebLogic administration
Oracle

Job Description:

  •          The resource needs to have experience of working in Exalogic admin activities and Oracle products (Oracle Banking Platform, Exalogic & Weblogic).
  •          Technical role where he/she has to work on day to day assigned tasks
  •          Schedules and organizes work assignments and help out in managing client's demands to ensure their satisfaction.

 
Preferred Skills:

  •          Few of the activities are listed below
  •          Operational Support for 3 Exalogic Racks with
  •          Exalogic Infrastructure  patching/upgrade  (Compute Node, ILOM, Control Stack, IB Switch, ZFS Storage)
  •          140+ VM’s  spreading across DEV/QV/PROD/DR/IT to support along with WebLogic
  •          OEM12c/13c is used to monitor Exalogic machines
  •          Platinum support  patching 2 times per year
  •          Exalogic ZFS storage management & advisory for optimization
Read more
Cleo Communications
Bengaluru (Bangalore), Bengaluru (Bangalore)
2 - 6 yrs
₹5L - ₹15L / yr
Core Java
Concurrency
Web Services
Algorithms
Data Structures
+2 more
Cleo India team (www.cleo.com) is looking for senior developers who will help design and develop key features and enhancements in the product suite. • Must have background in product development. Should have worked on all the phases of product development cycle. Must have substantial involvement in design and implementation. • Understand requirements and develop reusable code using design patterns & component architecture and write unit test cases • Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE • Good Analytical and Problem solving skills (exposure to Algorithm, etc) • Development experience in SOA and integration technologies like Web services, EJBs, SOAP, etc. is desired. • Excellent team player and easy to work with person. • Good communication skills to interact with extended team in HQ. • Ability and willingness to learn new technologies and domains quickly. This position is for Bangalore location. Qualifications Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the Cleo India labs, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. B.E, B.Tech, MCA or equivalent experience relevant to functional area. 2+ years of software engineering or related experience.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos