Sales and Marketing Intern

Position Summary: Senior Software Engineer (Full Stack) We are seeking a highly skilled Senior Software Engineer to execute our strategy  preferably experienced in Financial Services/Procurement domain, to build a modern SaaS platform using latest technologies like ReactJS, Angular, Django, Python with Postgres and AWS as the platform. Athena, Lambda, Python, Spark and PowerBI. As a Full Stack Engineer, you’ll be responsible for designing, developing, and maintaining key features of our cloud-based SaaS product. You’ll work across the stack — from building rich client-side applications in ReactJS to crafting performant and secure APIs in Django. You will also play a key role in architectural decisions, DevOps integration, and driving engineering best practices across the team.

Technical Skills: Must Have: Expert – ReactJS, Django, Python, Shell Script, AWS, S3, Lambda, Postgres Significant work Experience – Jenkins, Power BI

 Responsibilities:

• Design and develop end-to-end web applications using ReactJS (frontend) and Python/Django (backend)

• Build and maintain RESTful APIs and integrate third-party services

• Work with PostgreSQL to model data and write efficient queries

• Implement scalable, secure, and maintainable backend services on AWS

• Collaborate with product managers, designers, and fellow engineers to deliver new features

• Write unit, integration, and end-to-end tests to ensure code quality and reliability

• Conduct code reviews, debug issues, and optimize performance across the stack

• Contribute to DevOps workflows including CI/CD pipelines, containerization, and monitoring Internal Use Only Qualifications/Experience:

Must have - 5–7 years of full stack development experience, preferably in a SaaS or product-first environment

- Strong proficiency with JavaScript, ReactJS, and component-based architecture

- Hands-on experience with Python and the Django web framework

- Solid understanding of PostgreSQL (or similar relational databases)

- Practical knowledge of AWS services (EC2, S3, RDS, Lambda, etc.)

- Familiarity with Git, CI/CD pipelines, Docker, and Linux-based environments

- Clear communication skills and a collaborative mindset

Good to have

- Experience with performance tuning in Django or PostgreSQL - Exposure to Infrastructure-as-Code (e.g., Terraform, CloudFormation) Nice to have 

- Understanding of frontend testing tools (Jest, Cypress) and backend testing strategies - Knowledge of security best practices for SaaS apps

Location: Bangalore 

MEET COMPASS

We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost center, but we believe it offers much more! If you enjoy delighting customers and leveraging data to provide valuable insights to clients, Compass could be your ideal workplace!

Director, IT Support ( Call Center Operations)

The Director, IT Support Operations serves as the subject matter expert for all IT support contact center solutions across Compass. This role provides strategic and operational leadership for multiple IT Support Operations Managers overseeing client programs within a high-volume, multi-channel BPO environment.

The Director is responsible for ensuring the delivery of high-quality, efficient, and cost-effective IT support services across voice (inbound/outbound), chat, email, ticketing, and other customer support channels. This role partners closely with clients and internal stakeholders to drive operational excellence, achieve contractual service level agreements (SLAs), optimize financial performance, and foster a strong employee culture.

Key responsibilities include incident management oversight, workforce and performance management, client relationship management, continuous process improvement, quality assurance, and operational scalability. The Director ensures consistent execution of support services across technical support, software support, infrastructure-related support functions, and other IT service offerings while maintaining a strong focus on customer experience, operational efficiency, and business results.

This is a remote, work-from-home position. Candidates must maintain a dedicated, professional workspace with a reliable high-speed internet connection capable of supporting voice, video, and system requirements. To ensure business continuity and operational reliability, candidates must also have access to backup power and internet connectivity solutions in the event of service interruptions. 

Key Responsibilities:

• Leadership & Strategy:
• Provide strategic direction and leadership for the organization's IT programs, ensuring operational alignment with client expectations and company goals are consistent with the organization’s global operating model..
• Serve as the senior subject matter expert contact for all things IT support.
• Oversee multiple Tech/IT support client programs
• Attend as needed new client demo/Sales discussions representing IT support
• Operational Oversight:
• Oversee a team of various operations managers that lead day-to-day operations across multiple clients supporting IT services, including helpdesk, tech support, infrastructure, or software-related accounts.
• Ensure direct reports meet service level agreements (SLAs), key performance indicators (KPIs), and quality metrics are consistently met or exceeded.
• Ensure execution of bridge plans for any KPIs that are not meeting target
• Process Improvement & Quality Assurance:
• Identify opportunities for process optimization, automation, and continuous improvement.
• Work closely with Quality, Training, and Workforce Management teams to enhance performance and operational efficiency.
• People Management:
• Oversee, support and develop a team of IT support operations managers.
• Conduct performance reviews, coach for career development, and foster a high-performance culture.
• Client Engagement & Relationship Management:
• Build strong and maintain relationships with client partners and maintain regular communication to ensure satisfaction and address IT concerns proactively.
• Financial & Resource Management:
• Monitor budget, efficiencies, and resource allocation to ensure profitability and optimal delivery.
• Experience in managing cost per transaction accounts is preferred. 
• Provide regular updates to the senior leadership team on program performance, financial health, and risk management.
• Compliance & Risk Mitigation:
• Ensure adherence to data privacy, security, and compliance standards relevant to IT service delivery.
• Mitigate risks through proactive incident management and business continuity planning.

Qualifications and Physical Requirements with or without reasonable accommodation:

• 10+ years of experience in BPO operations, with at least 6+ years in a senior leadership role managing IT or technical support programs.
• Strong understanding of ITIL, service management frameworks, or related methodologies - managing POS & Aloha systems is highly preferred
• Experience managing large teams and working with international clients, especially in tech industries.
• Proven track record of meeting/exceeding operational KPIs and client expectations.
• Exceptional leadership, communication, and stakeholder management skills.
• Analytical mindset with strong problem-solving abilities.
• Ability to operate a computer/laptop and a headset.
• Ability to perform all duties of the job while sitting for prolonged periods (i.e., for the duration of shift)
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
• Decisiveness and attention to detail.
• Proficiency with the necessary technology, including computers, software applications, phone systems, etc.

Availability:

Full-time position with weekdays, weekends, and nighttime availability. This position works Monday - Friday 9am EST - 6pm EST. 

Full-Stack Developer

Exp: 5+ years required

Night shift: 8 PM-5 AM/9PM-6 AM

Only Immediate Joinee Can Apply

We are seeking a mid-to-senior level Full-Stack Developer with a foundational understanding of software development, cloud services, and database management. In this role, you will contribute to both the front-end and back-end of our application. focusing on creating a seamless user experience, supported by robust and scalable cloud infrastructure.

Key Responsibilities

● Develop and maintain user-facing features using React.js and TypeScript.

● Write clean, efficient, and well-documented JavaScript/TypeScript code.

● Assist in managing and provisioning cloud infrastructure on AWS using Infrastructure as Code (IaC) principles.

● Contribute to the design, implementation, and maintenance of our databases.

● Collaborate with senior developers and product managers to deliver high-quality software.

● Troubleshoot and debug issues across the full stack.

● Participate in code reviews to maintain code quality and share knowledge.

Qualifications

● Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.

● 5+ years of professional experience in web development.

● Proficiency in JavaScript and/or TypeScript.

● Proficiency in Golang and Python.

● Hands-on experience with the React.js library for building user interfaces.

● Familiarity with Infrastructure as Code (IaC) tools and concepts (e.g.(AWS CDK, Terraform, or CloudFormation).

● Basic understanding of AWS and its core services (e.g., S3, EC2, Lambda, DynamoDB).

● Experience with database management, including relational (e.g., PostgreSQL) or NoSQL (e.g., DynamoDB, MongoDB) databases.

● Strong problem-solving skills and a willingness to learn.

● Familiarity with modern front-end build pipelines and tools like Vite and Tailwind CSS.

● Knowledge of CI/CD pipelines and automated testing.

EXCELLENT OPENING FOR AUSTRALIAN ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the Australia. You will be responsible for handling inbound sales calls, building relationships

Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Desired Candidate Profile

* Should have convincing Capabilities and selling skills.

* Excellent English Communication Skills.

* Basic Computer Knowledge.

* Qualification No Bar.

*Fresher can also apply

* Min 6 months experience in Outbound Sales Process. (Tech Support experience not counted) .

Perks and Benefits

* Fixed Shift with Fixed Week OFF (Sunday & Saturday)

* Office Timings: 5:00 AM - 2:30 PM (Morning Shift)

* Salary on Time (1st of every month).

* No Salary Deduction for Target

* Monthly Performance Bonus.

* Uncapped Incentives & Commissions.

* Referral Bonus.

* Doorstep Pickup or Transport Allowance Provided.

* No Salary Deduction for Target

* Monthly Performance Bonus.

To apply call HR Team -

JOB DETAILS

Job Title: Call Associate Executive required For Australian Energy Sales Process | Morning Shift

Company: Paygeek Soft Solutions ( DWC Technologies )

PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Salary Range: ₹15,000.00 - ₹28,000.00 per month

For any query please call HR Team -Tania Fatema-

( call & whatsapp )

Office location Address :

Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .

Roles & Responsibilities:

• Ensure that the equipment specified is correct for the installation.
  · Produce system schematics including audio, video, control, power.
  · Produce rack layouts.
  · Design metalwork work such as input plates and wall boxes
  · Work closely with the project managers and clients to ensure that all requirements specified are
  accounted for.
  · Communicate any site requirements such as IT and FM dependencies.
  · Co-ordinate the production of M&E drawings with the CAD team
  · Communicate required system functionality to the control system programmer.
  · Liaise with 3rd party trades/subcontractors to ensure smooth integration.
  · Test system racks to ensure they meet the requirements identifying and rectify faults prior to shipping.
  · Commission equipment to the highest standard on site, including programming of audio DSP’s, setup
  of digital video systems and setup of video conferencing systems.
  · Provide technical support for the duration of the project.

Skills Required:

• Excellent technical knowledge of AV & VC equipment from all major brands.
  · An up-to-date understanding of the AV marketplace including products and trends.
  · Excellent verbal and written communication skills
  · Excellent problem solving and troubleshooting skills
  · Excellent organizational skills and the ability to work on multiple projects
  · Good understanding of IT and networks
  · Good understanding of Microsoft Office including Excel and Word
  · CAD / Visio experience for the production of detailed schematic to company standards
  · Manual handling tasks will be required when necessary for moving equipment.

Roles and Responsibilities

• Lead the delivery of high quality, innovative, flexible, cost-optimized and scalable technical solutions that meet business requirements
• Design, Develop, test and maintain software applications with MVC architectures, Micro services and scalable cloud native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross functional team along with client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate into the Evaluation Review of your team member

Desired Candidate Profile

• Experience in building enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using Javascript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest , Enzyme or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture

ABOUT US: TURGAJO TECHNOLOGIES PVT TLD (http://www.turgajo.com">www.turgajo.com )

We are a product-based company, on a mission to capitalize on the evolution of new technologies and the new opportunities they present. We develop cutting-edge software solutions for the service industry and are working on some exciting projects that we believe have the power to fundamentally change and enhance the systems used by businesses every day.

ROLE AND RESPONSIBILITIES

  At least 3+ years of experience as a system administrator.

• Knowledge of server technologies (cloud and on-prem).
• Work with both development and QA teams with a focus on automating builds & deployments.
• Knowledge of a range of current information technologies and computing platforms, such as cloud computing, Monitoring systems (Azure, AWS, VMw.are, commvault), Automation Tools (Azure/AWS Cloud, SCCM).
• Good Knowledge of Cloud-Based Software like Azure and AWS.
• Proficiency to manage the CI/CD process cycle includes the complete knowledge of Jenkins/TFS and Github.
• Ensure team collaboration using Jira, Confluence, and other tools.
• Build environments for unit tests, integration tests, system tests, and acceptance tests.
• Experience with virtualization (Azure, AWS, VMware).
• Experience and hands-on experience in Azure and AWS platforms.
• Azure and AWS monitoring and log analysis.
• Azure and AWS server and network security.
• Cloud-native engineer.
• Automate infrastructure provisioning and configuration (PowerShell scripting, etc.).
• Fixing skills, problem-solving, and resolution (root cause identification).
• VM’s deployment.
• Azure and AWS Site Recovery.
• Excellent Communication Skill is Mandatory.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's degree in computer science or related field required
• 3 years of experience in hands-on DevOps engineering
• Working experience with C#
• Maintain and administer Jenkins systems
• Expert in using Azure and AWS toolkits
• Good understanding of cloud application design patterns and practices preferably AWS
• Ability to quickly learn new technologies
• Strong problem-solving skills
• Excellent oral and written English communication skills
• Experience implementing CI/CD
• Experience using a wide variety of open source technologies and cloud services
• Experience with infrastructure automation solutions (Ansible, Chef, Puppet, etc.)
• Experience with Azure and AWS
• Defined and implemented the configuration for high throughput and scale with capacity planning load balancing strategies.

PREFERRED SKILLS

Experience with Jenkins or any other CI/CD tool

Strong experience in automating CI/CD & application deployment using various tools like GitLab, Jenkins, and AWS.

Please email your resume at hraturgajodotcom

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Strong knowledge in SQLite Database

- Experience in designing and developing custom controls for Android.

- Solid foundation in data structures, algorithms, and object orientation design.

- Capabilities to write and execute unit test cases.

- Independent researching, solution finding, analysis and problem solving skills and capabilities.

- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.

- Should have knowledge of Kotlin

- Should have experience in  MVC / MVVM Architecture.

- Good in Analytics and Communication

• Minimum 7 years of Manual and automation experience.
• Experience of testing Application hosted over Cloud for various platform and OS.
• Web and Mobile testing expertise
• Experience on Agile and Scrum methodology

• To be responsible for effectively converting US into manual/Automation test cases for WEB and Mobile apps as per the coding standards.
• Expert in Database
• Help other team members on writing and reviewing test cases and provide sufficient help for any blocker.
• Certified as ready for release to Production follow all necessary test phases and meet the pre-agreed quality standards.
• Creates traceability records, from test cases back to requirements
• Work closely with Automation team members to understand automation progress and take ownership of analyzing any failures are there
• Provides regular quality reports on test progress, anomalies, risks and issues associated with project testing