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Solutions Engineer – Technical Customer Success Owner

Location: Pune | Experience: 2–4 years

About FlytBase

FlytBase powers 24/7 autonomous drone and robot operations across industrial sites—solar farms, refineries, rail yards, and more. With deployments at 300+ sites globally and customers like Oxy, CSX, and Anglo-American, we’re scaling the future of Physical AI.

What You’ll Own

This isn’t a demo-and-disappear job. You’ll lead from discovery to deployment—owning the full technical cycle for enterprise drone automation.

• Customer Success & Technical Discovery: Be the go-to advisor for clients—understand pain points, run PoCs, and deliver solutions they can scale.
• Sales Engineering: Assist in GTM execution, drive revenue with compelling value stories, and close enterprise deals.
• Product Feedback Loop: Turn customer insight into roadmap impact—collaborate with product & engineering to build what the market really needs.
• Thought Leadership: Represent FlytBase at expos, train customers, lead webinars, and create high-signal success stories.

Who You Are

• 2–4 years in enterprise SaaS, robotics, drones, or IoT (customer-facing)
• Proven experience in technical pre-sales or onboarding
• Excellent communicator—comfortable with CEOs and CTOs alike
• Obsessively curious, fast learner, and bias for execution
• Writes clearly, thinks logically, and simplifies complexity
• Bonus: Experience with UAV systems, DJI, APIs, or deployment architecture

AI-Native, Full-Stack Mindset

• Use AI to prototype, scale outreach, and optimize delivery
• Write docs, guides, and customer content that actually helps
• Solve problems—not just show features.

Who We’re Not Hiring

• Slide flippers who disappear after demos
• “That’s not my job” types
• Activity-over-outcome operators
• Anyone allergic to complexity or documentation

Who You’ll Work With

• Sales → Demo, close, and support GTM
• Product → Shape roadmap with insights from the field
• Engineering → Translate problems into features and fixes
• Marketing → Co-build stories that drive adoption.

Ready to Fly?

Apply now: https://forms.gle/4QAUqJxgT7TevpX86

If this felt too intense, it’s probably not for you. But if it sparked a fire—you know what to do.

We are looking for a high-performing Enterprise Sales Manager to meet customer acquisition targets. You will be responsible for maximising our sales team potential, driving customer acquisition and executing the sales strategy.

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Identifying the correct decision makers in the companies and setting up the meeting to understand their requirements and how our products can help them.
• A seasoned sales professional with an innate hunter mentality who has a proven track record of over-achieving sales revenue growth targets
• Actively approach targeted business clients (telephone, email, social networks, events, etc.)
• Search for new client leads and ability to build a new sales pipeline.
• Responsible for generating contacts and leads.
• Maintain and expand the database of prospects.
• Developing and managing relationships with CXO level
• An individual with an innate sense of ownership & successfully works towards closing deals.
• Negotiating with the required stakeholders and closing the deal
• Maintaining the relationship with the client
• Delivering growth targets across geographies, customer segments, and products

Desired Skills and Requirement:

• MBA desired
• Proven experience in new client acquisition.
• Willing to travel & meeting prospects
• An attitude to get things done and willingness to work in a high-growth start-up environment
• Excellent Relationship Management skills
• Excellent presentation skills.
• Good communication skills

Job Description:

Candidate should have ample of experience in dealing with Civil Engineering Contracts. (Real estate, Infrastructure, civil interior etc.)

 Should be able to handle Tender Documentation
 Should be able to handle Contractual correspondence
 Ready to travel different sites when needed
 Must have worked in a construction company for minimum of 4-5 years as Business Development Manager
 Identifying & networking with prospective clients
 Generating business from existing accounts
 Co-ordination between RO & HO regarding compliance of different company parameters etc.
 To maintain a safe working environment
 To co-ordinate with clients as well as with higher management
 Also to maintain a proper team-spirit & also face different troubleshooting missions
 To interact with consultants & clients on different issues
 Some involvement into planning activities (viz. making of programmes of diff. Activities, ensuring implementation of the same, monitoring of it etc.)
 Developing new business relationships
 Maintaining current business relationships
 Developing marketing strategy and analysis for obtaining new business
 Represent the firm with clients
 Serve as the primary contact with clients
 Coordinate with the project manager and the project leader as to the client’s needs
 Represent the firm at community events, trade shows, conferences, networking event, etc.
 Develop and maintain partnerships within the industry