Client Relationship Manager

Job Title: Project Coordinator

Job Type: Full-Time

Location: Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1. Customer Data and Project Management

• Effectively manage customer data and related information.
• Ensure accurate documentation and organization of workflow details.
• Collaborate with the Design team to create mockups and visuals.
• Communicate design concepts and seek customer approval via email.

2. Development and Progress Tracking

• Coordinate with the Development team to ensure smooth task flow.
• Monitor project progress to ensure adherence to timelines.
• Verify websites to ensure they meet customer requirements.

3. Testing and Quality Assurance

• Work closely with the Testing Department to assess task status and identify bugs.
• Collaborate with team members to resolve identified issues.
• Conduct rigorous testing to ensure high-quality website deliverables.

4. Customer Engagement and Feedback

• Deliver beta versions of websites to customers for review and feedback.
• Collaborate with the team to implement customer-suggested changes.
• Serve as the primary point of contact for customer feedback and concerns.
• Communicate with customers via email regarding changes and updates.

5. Website Deployment and Live Process

• Manage the transition from beta to live website based on customer approvals.
• Oversee the live website deployment process for a seamless transition.
• Implement post-approval customer changes to ensure a polished final product.

6. Product Management

• Manage and upload customer and vendor product information.
• Collaborate with the team to ensure accurate product representation on the website.
• Update and maintain product details to provide current information to customers.

7. Website Maintenance and Continuous Improvement

• Facilitate day-to-day website changes and improvements to enhance user experience.
• Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

• Graduate/Post Graduate.
• IT background preferred.

Experience:

• 2 to 3 years of experience as a Project Coordinator.
• Experience in the IT sector is mandatory.

Skills:

• Strong communication skills to articulate ideas and project requirements clearly.
• Foster open and transparent communication within the project team.
• Ability to prioritize tasks and manage time efficiently.
• Capable of handling multiple tasks simultaneously without compromising quality.
• Proactive in identifying potential issues and addressing them promptly.
• Flexibility to navigate unforeseen challenges.
• Ensure accuracy in project documentation and data management.

Preferred:

Candidates from Indore are highly preferred.

Job Summary:

The Head of Operation and Cross-Sell will be responsible for streamlining sales processes, managing client onboarding, ensuring compliance, handling financial reconciliations, deepening client relationships and supporting the sales team with strategy and execution. This role will bridge the gap between sales, operations, and marketing to drive efficiency and revenue growth.

Key Responsibilities:

1. Business & Sales Support:

·      Manage existing clients and onboard new clients.

·      Develop and execute client plans, including:

o  Financial plans

o  Investment strategies

o  Customized acquisition strategies

·      Support business expansion by identifying key partnerships and growth opportunities.

2. Sales Operations & Compliance:

·      Oversee sales workflows and processes for seamless execution.

·      Ensure compliance with regulatory requirements (AMFI, IRDAI, Licenses, KRA, etc.).

·      Support documentation and approvals for financial products and services.

3. Financial & Account Management:

·      Handle revenue tracking, invoicing, and collections.

·      Manage cash flow projections and reconciliations.

·      Follow up on pending payments and ensure financial compliance.

4. Partnerships & B2B Collaboration:

·      Identify and manage new tie-ups with partners.

·      Strengthen relationships with existing stakeholders.

·      Oversee documentation, agreements, and compliance for partnerships.

·      Develop B2B opportunities, including corporate tie-ups and financial wellness programs.

5. Deepening of Client Relationship

·      Interact with the existing clients to identify their investment mindset and offer customised solutions 

·      Strengthen relationships with existing clients

·      Cross-sell and up-sell investment products to the existing clients by understanding and identifying their needs

·      Responsible for the robust growth of AUM and Revenue from the existing client portfolio

6. Strategic Planning & Marketing Support:

·      Assist in the development of new products and services.

·      Support corporate strategy and marketing initiatives.

·      Collaborate with the marketing team on lead generation, branding, and sales campaigns.

Key Skills & Qualifications:

·      Master’s degree in Business, Finance, Marketing, or related field.

·      10-12 years of experience in sales operations, financial planning, or business development in the Mutual Fund / Wealth Management / Insurance industry

·      Strong analytical skills and ability to interpret financial data.

·      Experience in managing partnerships and compliance documentation.

·      Proficiency in CRM tools and sales analytics software.

·      Excellent communication, negotiation, and leadership skills.

Why Join Us?

·      Be part of a fast-growing, dynamic company with a collaborative work culture.

·      Exposure to strategic business development and sales operations.

·      Work with a collaborative team that values innovation and efficiency.

·      Opportunity to lead a critical function and shape the future of our sales operations.

·      Exposure to cutting-edge sales technology and processes.

If you are a strategic thinker with a passion for sales operations and a proven track record of success, we invite you to apply and be part of our team!

Job Title: L2 SIEM Administrator - LogRhythm

Location:

Pune – Customer Site (Magarpatta)

Job Summary:

We are seeking an experienced and proactive L2 SIEM Administrator with expertise in LogRhythm to manage, maintain, and optimize our Security Information and Event Management (SIEM) infrastructure.

The ideal candidate will develop use case frameworks, implement SIEM rules, and ensure efficient log management and threat detection.

Key Responsibilities:

LogRhythm Administration:

Manage and maintain the LogRhythm SIEM platform for optimal performance.

Develop, implement, and fine-tune use case frameworks and detection rules to enhance threat detection.

Incident Analysis:

Investigate security alerts and logs to identify and respond to threats.

Escalate unresolved issues to higher-level teams or external stakeholders.

Log Management:

Onboard and configure log sources, ensuring accurate data ingestion and normalization.

Validate log integrity across network and endpoint sources.

Optimization and Troubleshooting:

Resolve technical issues and optimize system performance.

Monitor and maintain dashboards and reporting tools for actionable insights.

Qualifications:

Proven expertise with LogRhythm, including creating and managing use case frameworks and detection rules.

3+ years of experience in SIEM administration.

Strong understanding of security logs, event correlation, and incident analysis.

Familiarity with scripting (Python, PowerShell) and security frameworks (e.g., MITRE ATT&CK).

Relevant certifications (e.g., LogRhythm Certified Professional (LRCP)) are a plus.

Overview:

As a Business Manager in Sales, you will lead and drive the sales efforts of the company, ensuring revenue targets are met or exceeded. Your primary focus will be on developing sales strategies, building and managing client relationships, and guiding the sales team to achieve business objectives. You will collaborate closely with cross-functional teams to identify market opportunities, expand the customer base, and drive revenue growth.

Responsibilities:

1. Sales Strategy and Planning:

• Develop comprehensive sales strategies to penetrate markets, acquire new customers, and maximize revenue.
• Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
• Set sales targets, quotas, and objectives aligned with company goals and objectives.

2. Business Development:

• Identify and pursue new business opportunities through prospecting, networking, and lead generation activities.
• Build and maintain relationships with key clients, partners, and stakeholders to expand the customer base.
• Negotiate contracts, pricing, and terms to secure profitable deals and partnerships.

3. Sales Team Leadership:

• Recruit, train, and develop a high-performing sales team.
• Set clear performance expectations, goals, and KPIs for sales representatives.
• Provide coaching, mentorship, and support to enable the team to achieve individual and collective sales targets.

4. Sales Operations Management:

• Oversee the day-to-day sales operations, including pipeline management, forecasting, and reporting.
• Implement sales processes, systems, and tools to streamline workflows and improve efficiency.
• Ensure compliance with sales policies, procedures, and best practices.

5. Customer Relationship Management:

• Cultivate strong, long-lasting relationships with customers and key accounts.
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
• Act as a trusted advisor to clients, providing solutions and recommendations to meet their needs.

6. Performance Analysis and Optimization:

• Monitor sales performance metrics and key performance indicators (KPIs) to track progress against targets.
• Analyze sales data and market insights to identify trends, opportunities, and areas for improvement.
• Implement strategies to optimize sales processes, improve conversion rates, and drive revenue growth.

Qualifications:

• Bachelor's degree in business, marketing, or related field (Master's degree preferred).
• Proven track record of success in sales management, with a focus on meeting or exceeding revenue targets.
• Strong leadership skills with the ability to inspire and motivate a sales team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with a results-oriented mindset.
• Analytical mindset with the ability to interpret sales data and market trends.
• Proficiency in sales management software and CRM systems.

Additional Requirements:

• Prior experience in sales within the Lubricants Industry/Retail Sales/B2B Sales/Industrial Sales.
• Willingness to travel as needed.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to continuous learning and professional development.
• Ethical conduct and integrity in all aspects of work.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career advancement and growth within the organization.
• Ongoing training and development programs to enhance sales skills and knowledge.

Responsibilities

Write effective, scalable code

Develop back-end components to improve responsiveness and overall performance

Integrate user-facing elements into applications

Test and debug programs

Improve functionality of existing systems

Implement security and data protection solutions

Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

Work experience as a Python Developer

Expertise in at least one popular Python framework (experience in Flask preferred)

Knowledge of object-relational mapping (ORM)

Familiarity with front-end technologies (like JavaScript and HTML5)

Team spirit

Good problem-solving skills

BSc in Computer Science, Engineering or relevant field

Hiring fresher's for role of “Customer Delivery Manager” for one of the leading product based company in telecom analytics servicing.

Perks:-

• Exciting opportunity to kick start career in leading telecom analytics solutions with worldwide customers & clients.
• Lucrative compensation at fresher’s level with attractive additional bonus
• Chance to travel as part of the work
• Great platform to learn, earn, deliver & grow in the telecom industry.
• Multiple Vacancies, thus higher chance of selection with on the spot offer.

Work responsibilities expected:

• Learning & understanding about company’s products, Digital and build knowledge that allows optimum deployments.
• Get trained on the standard and cloud deployment methodologies and practices and application of the same in the projects assigned.
• Optimal grievance handling & servicing on client requirements/queries, through best approach.
• Beforehand anticipation of situations, drawbacks and complaints & delivering adequate and timely solutions with premium customer satisfaction.

Desired Profile:

• Bachelor’s Degree in Computer/Telecommunications/E&E Engineering or equivalent with min 65% in final year.
• Strong communication skill. Good listener and really good at articulation of issues/discussion at hand.
• Solid organizational skills including attention to detail, multitasking skills, efficiency, agility.
• Strong understanding of Linux, Scripting, DevOps, SQL is a must. DevOps understanding will be an added plus.

Purpose: We are looking for React Native Application Developer who possesses a passion for mobile technologies.

Roles & Responsibilities:

• Ideal candidate should have Working knowledge of React Native and React JS is a must.
• Over 3+ years of React Native experience with strong basics.
• At least have done 4/5 projects using React Native.

• Strong passion for Programming in general and Android and IOS App development.

• Strong problem solving skills.
• Strong system design and architecture skills.
• Curiosity to tinker around, explore new paradigms and strong zest for continuous improvement.
• Over 3+ years of Mobile development experience with strong basics.
• E2E App development and/or experience of developing SDKs is good to have.

Expected Start Date: 1/4/2021

Job Type: Full-time

What you need to have: