Client Relationship Manager

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

About Wednesday

Wednesday is an engineering services company. We provide services in Data Engineering, applied AI, and Product Engineering. We partner with ambitious companies to solve their most pressing engineering challenges.

Role Overview

We are looking for a Senior HR Executive with a strong focus on employee engagement, learning & development, and performance management to serve as a strategic partner to our teams. This role will align HR initiatives with business objectives to foster a motivated, high-performing workforce.

Core Responsibilities

Employee Engagement:

• Develop and implement initiatives to enhance employee engagement and morale.
• Plan and execute team-building activities, recognition programs, and events that foster a positive work culture.
• Regularly collect and analyze employee feedback to identify areas for improvement.

Learning & Development:

• Design and deliver training programs to meet business and employee growth objectives.
• Partner with leadership to identify skill gaps and implement upskilling initiatives.
• Maintain and track learning and development metrics to ensure the effectiveness of programs.

Performance Management:

• Manage the performance appraisal process, ensuring alignment with business goals.
• Work closely with managers to set clear performance expectations and provide regular feedback.
• Support teams in creating individual development plans (IDPs) and career progression paths.

HR Strategy & Partnership:

• Act as a trusted advisor to managers and employees on HR policies and best practices.
• Support teams in aligning HR practices with business needs and objectives.
• Collaborate with cross-functional teams to ensure seamless HR operations.

Compliance & Policy Management:

• Ensure adherence to employment laws and company policies.
• Regularly update policies and procedures to reflect changes in regulations and company culture.

Talent Acquisition (As Needed):

• Collaborate with hiring managers to understand staffing needs and fill vacant positions.
• Support recruitment processes, from job description creation to onboarding.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Master’s degree (preferred) in Business Administration (MBA) or related fields.
• Relevant certifications in HR Management, Employee Engagement, or Learning & Development are a plus.
• Proven experience in an HRBP or related role with a focus on employee engagement, learning & development, and performance management.
• Strong interpersonal and communication skills with a collaborative mindset.
• Ability to manage multiple priorities and projects effectively.
• Knowledge of Indian employment laws and HR best practices.
• Proactive problem-solver with a “figure-it-out” attitude.

Benefits

• Mentorship: Work next to some of the best engineers and designers.
• Freedom: An environment where you get to practice your craft. No micromanagement.
• Comprehensive healthcare: Healthcare for you and your family.
• Growth: A tailor-made program to help you achieve your career goals. 
• A voice that is heard: We don't claim to know the best way of doing things. We like to listen to ideas from our team.

Role: Chief of Staff

Location: Delhi/Gurgaon

ABOUT QRATA

Qrata matches top talent with global career opportunities from the world’s leading digital companies including some of the world’s fastest growing startups using Qrata’s talent marketplaces.

ABOUT OUR CLIENT

Established in 2006, our client is the leading manufacturer of components and system solutions provider for Alternative Gas Fuel Systems to the automotive industry in India.

Leading OEMs nationwide use our client's high-pressure components and fuel systems on their CNG Vehicles, with 6 out of 10 CNG passenger cars and 8 out of 10 CNG buses in India equipped with products supplied by Greenfuel. Our components and systems are validated through on-field usage, and are the only ones in the country to have satisfactorily proven themselves on more than 600,000 CNG vehicles which have cumulatively run more than 25 billion kms, thus establishing our leadership in the industry.

JOB RESPONSIBILITIES :

Acts as a strategic advisor to the Founder and senior management team, helping them identify priorities, strategically align their time with these priorities, and revisit these regularly to assess progress.

Ensure focus on strategic initiatives of the organization so that they are not lost on urgent and daily transactions. Drive time management for the Founder around these areas of focus

Manage presentation of MIS data, creation of formats and preparing anomaly reports for Founder.

Do End to End program management for strategic projects.

Create GTM strategies for global and Indian markets.

Prepare PPT’s for Founder.

Create strategy roadmap with founder and work on presenting and understanding future market direction.

Key Result Areas are used to drive alignment, focus, agility, and business rhythm to achieve our strategic and business goals

Identify risks associated with goals for the Founder and bring them front and center to find mitigation plans and support the Founder in implementing them.

Act as an Accountability partner to the Founder to ensure all commitments are

met in time.

Act as a key thought partner, brainstorming & identifying solutions to challenges.

Manage a variety of long-term, cross-organizational projects

Represents Founder in meetings through various communication channels with internal and external stakeholders.

Acts as the liaison between Founder and other executives, clients, and stakeholders to ensure consistent communication and ensuring involvement or decision-making at the proper time.

Participates with the Founder and senior management team in strategic planning, policy development, and decision-making.

Ensures timely and effective completion of projects and initiatives of the Founder.

Determines & drives key performance indicators and how to measure team performance.

MUST HAVES:

Your attention to detail and ability to stay on top of multiple things must be exceptional

You must be able to multitask and drive programs or projects from ideation to execution

You must have great people skills, and be a highly collaborative team player

Be extremely sharp and logical, with a strong sense of curiosity to always learn more

High energy, strategic thinker with a data-driven, and analytical approach to solving problems

Excels at building relationships and networks; influences others to achieve outcomes.

Systems and process-thinker; loves creating order out of chaos.

• Develops code in C# and front-end technologies like Angular and React.
• Can test own code using unit testing framework.
• Able to understand and adhere to design principles and technical designs explained to him.
• Able to solve algorithmic and platform problems by researching online and trying out solutions

• ASP.Net, C#, SQL Server and JavaScript are must.
• MVC candidate should be preferred.
• Any other JavaScript library also an added advantage.

• Analysis
• Multitasking
• Communication Skills
• Results Oriented
• High Energy
• Self-Motivated

Immediately hiring Senior .Net Developer with MNC Experience

We at TechUnity Inc are looking for a .Net developer to build software using languages and technologies of the .NET framework. Your goal will be to work with internal teams to design, develop and maintain software.

Responsibilities

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

Requirements and skills

• Proven experience as a .NET Developer with MVC knowledge
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))   Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Attention to detail
• BSc/BEin Computer Science, Engineering or a related field
• The candidate should be from the Coimbatore location
• The candidate must have a two-wheeler
• Willing to work US timings ie 02:00 PM to 11:00 PM IST

Requirements

• Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)

• Candidate should be aware with Software Development Life Cycle and

• Participating as team member in all phases of software development life cycle including the analysis and design of system

• Candidate Should have Effective Problem-Solving skills with excellent communication skills
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and Excellent documentation skills
• Good Knowledge about creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Excellent planning, organizational, and time management skills

Responsibilities:

• Responsible for on call support for our software system to customers
• Responsible for End user training of our software products
• Responsible to implement software system to the end user/customer end
• Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
• Responsible for data management of software system for implementation purpose

JOB DESCRIPTION

• Client acquisition and business development by direct/indirect sales.

• Offer customised portfolio solutions to clients based on their risk/ return and liquidity profile.

• Maximise revenue generation and lead closures by using social and public media marketing campaigns.

• Strong client focus including pre and post sales services for long term wealth retention.

• Meet and advise clients on real estate.

• Transaction management and deal closure from sourcing to ROI generation.

• Develop Square Yards as a brand by ensuring service standards in line with company policies.

• Attractive incentives, mobility across regions (global), fast track growth and equity ownership for superior performers.