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Sales Development Representative (SDR) (0–1 Year Experience)

About Company

Knotopian is a fast growing eLearning company based in Chennai. Our core value is innovation, and we specialize in designing and developing custom learning solutions for organizations, educational institutions, and NGOs.

At Knotopian, we believe only happy employees can make happy customers. We are supportive, inspiring, and creative minds who go out of the box for even the simplest of work we do. That is why, in just the last 5 years, we have created 1500+ hours of learning for nearly 80+ clients in more than 10 languages.

Visit www.knotopian.com to learn more about us.

Experience: 0–1 Year (Freshers are welcome)

Location: Chennai (On-site)

Role Overview

As a Sales Development Representative (SDR), you will be responsible for engaging prospective business customers, understanding their requirements, conducting product demonstrations, and converting opportunities into long-term clients. This role is ideal for someone who thrives in a dynamic environment and excels at initiating conversations with potential customers. As an Outbound SDR, you will be responsible for identifying prospects, reaching out through cold outreach strategies, and setting up demo meetings for the product team. Your goal will be to generate qualified opportunities and support the Account Executive (AE) in closing deals.

Key Responsibilities

• Engage with qualified B2B leads provided by the company and understand their business requirements.
• Research and maintain the database of prospects - ensuring all leads are well qualified by identifying the correct decision makers.
• Execute multi-channel outreach (cold emails, LinkedIn, and cold calling) to identify and connect with key decision-makers across target accounts.
• Schedule and conduct product demonstrations for educational institutions, training organizations, and corporate clients.
• Build and maintain strong relationships with prospective customers throughout the sales cycle.
• Prepare proposals, participate in commercial discussions, negotiate business terms, and support the closure of sales opportunities.
• Coordinate with internal teams to ensure smooth customer onboarding experience and maintain accurate sales records in the CRM.
• Achieving targets as set out by the business.
• Represent Quirri (by Knotopian) at client meetings, industry events, seminars, and exhibitions whenever required.

Preferred Qualifications:

6 months to 2 years of experience in any of the following

• SaaS Sales or Software Sales
• AI Product Sales
• CRM Sales
• B2B Technology Sales
• Inside Sales
• IT Product Sales
• Familiarity with CRM tools such as HubSpot, Zoho CRM, Salesforce, or Freshsales.
• Experience using LinkedIn Sales Navigator or similar prospecting tools is a plus.

Educational Qualification

• Bachelor's degree in Business, Marketing, Engineering, Computer Science, or a related field.
• MBA is an added advantage
• 0-1 year of experience in Business Development, Sales, or related roles is preferred.
• Fresh graduates with excellent communication skills are encouraged to apply.

Required Skills

• Excellent oral and written communication with good listening skills.
• Basic proficiency in Microsoft Office and Google Workspace.
• Strong presentation and product demonstration skills.
• Ability to work in a target-driven environment.
• High resilience and consistency in follow-ups.
• Strong problem identification and objections resolution skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to work individually and as part of a team with high-level of integrity and work ethics.

Preferred Skills

• Exposure to SaaS, EdTech, HRTech, AI, or software products.
• Familiarity with CRM tools.
• Knowledge of additional regional languages is an added advantage.

If you are passionate about technology, enjoy interacting with business customers, and are looking to build a rewarding career in business development, we'd love to hear from you.

🔹 Position : Scrum Master (Agile & SAFe)

📍 Location : Chennai (RMZ – Face-to-Face Interview Required)

💼 Experience : 2+ Years (Total & Relevant)

💰 Budget : Up to 8 LPA

📅 Joining : Immediate

Job Description :

We are looking for a motivated and experienced Scrum Master with hands-on experience in Agile and SAFe (Scaled Agile Framework) methodologies.

The ideal candidate will have strong facilitation skills, excellent communication, and a proactive mindset to drive Agile best practices across the team.

Mandatory Skills :

Agile, Scrum, SAFe (Scaled Agile Framework), Team Facilitation, Strong Communication Skills.

Key Responsibilities :

• Facilitate Agile ceremonies such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Guide and coach the team on Agile and SAFe principles, ensuring adherence to best practices.
• Act as a servant leader, removing impediments and helping the team remain focused and productive.
• Foster a culture of collaboration, continuous improvement, and high performance.
• Work closely with Product Owners, Developers, and other stakeholders to ensure delivery of high-quality products.

Mandatory Skills :

• Agile & Scrum Methodologies
• SAFe Framework
• Strong communication and team facilitation skills
• Proactive problem-solving attitude

Interview Mode :

• Face-to-Face only at RMZ, Chennai

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

1 to 3 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

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Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

What is expected from you :

● Strong Consultative selling skills including excellent relationship building, networking

and time management skills

● Excellent Conflict Resolution and Negotiation skills

● Strong Team Player

● Excellent in Business communications and email etiquette

● Exposure to LinkedIn and other Job portals

● Ability to generate B2B leads

● Experience in Lead Research and Prospecting

● Experience in cold calling, email campaigns, and using social media to generate leads.

● Knowledge of Recruitment

● Data Maintenance and organization skills

● MBA qualification or Experience in Business development is preferred

What will you be doing?

● Handle end-to-end B2B business Development, right from prospecting to closing

deals

● Acquire new clients through networking, direct contact, or from marketing campaigns

● Establish long-term engagement with clients with multiple products

● Build and nurture client relationships via various channels

● Coordinating with multiple internal stakeholders on a daily basis

● Cross-selling and Upselling to existing clients into other GUVI services

● Develop and implement marketing plans designed to maintain and increase existing

business and capture new opportunities

Responsibilities :

• Design and execute ‘ Brand positioning strategies ‘ for campuses . Including the execution of quick wins and strategic alignment of long term plans
• Plan and organize ‘campus engagement events’ for better brand positioning
• Primary and secondary research to forecast  and mitigate any brand threats or perception mismatches
• Work with multiple stakeholders in creating brand strategy, designing new programs to help campus students and entry level graduates start and pursue their learning journey from onboarding through deployment
• Project management skills to manage delivery of branding materials like digital content, blogs, mailers, websites, brochures, posters, standees, newsletters, WhatsApp communication posters, events, video storyboarding, press write-ups, with individual accountability
• Conceptualize, create and edit presentations for learning strategists, managers, leadership team, with a high level of accuracy and aesthetic value
• Efficient in designing collaterals with new age themes, attractive messaging, taglines, hashtags, WIIFM strategy that drives a call to action.

Responsibilities:

• Responsible for managing all aspects of the inside sales department and business generation process. 
• Build a robust inside sales team that exceeds sales goals.
• Ensure that sales pipeline remains to the optimum with qualified leads & prospects. 
• Source sales opportunities through email campaigns, social media and inbound lead management.
• Conducting webinars, online product demos and presentations with prospects. 
• Look for opening up opportunities for product trials and POC’s
• Negotiation and final closure of the intended sale.
• Collect and decipher the key understanding of the client's requirements and how our various solutions can be implemented in the existing process flow to enhance and improve the same. 
• Team with new and potential channel partners and distribution channels in different markets.
• Report on Sales metrics including Conversion Ratios
• Research accounts, identify key players and generate interest
• Analyse competitive prices of products and features available in the market

• Excellent verbal and written communication skills - fluency in verbal and written English is an absolute must.
• Proven work experience as an Inside sales manager.
• Excellent interpersonal and team management skills.
• Both Offshore & Onshore experience.
• Passionate to learn more about Virtualization, Cloud, IT Infrastructure and new trends.
• Strong experience with corporate sales and dealing with corporates that require IT solutioning and products (SAAS products, Cloud Services, Technology solutioning).
• Strong experience working with channel partners and resellers. 
• Having an established track record of deal wins across various geographic regions and who can identify new targets and regions to grow the company’s sales footprint.
• Proficient in handling Digital marketing tools to help with SEO, SMM and DMM. 
• In-depth understanding of the sales administration process.
• Experience in handling tools like GCP, AWS, PPC, Azure, EDM, Webinars, Blogs, etc. will be an added advantage.