Customer Care Executive : Telecalling

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company. 

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world. 

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager! 

Job Role:  Video Lead

Experience Level: 5+ years 

Location: Bangalore, Onsite 

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 5 Years plus. 

Responsibilities:- 

● Creation of Social media posts, reels, etc . 

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences. 

● Correct errors, using editing equipment. 

● Must know motion graphics. 

● Minimum 8-10 edits in a day.

● Client interaction and team handling is a must. 

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro. 

Summary

We are looking for an exceptional AI-native full-stack product engineer who can take product specs, prototypes, or PRDs and turn them into clean, tested, QA’d, merge-ready branches.

We are building a fast-moving software company and currently use AI coding tools heavily in our development workflow. Right now, the delivery process is: prototype review, spec clarification, implementation planning, AI-assisted coding, QA, checking what was actually built, and preparing features for final merge.

We want to have this entire workflow managed by the right engineer.

Your job will be to take a feature brief, PRD, prototype, or Loom walkthrough and own the process from:

Input → clarification → implementation plan → AI-assisted build → self-review → QA → PR → merge-ready branch.

We are looking for someone who can take ownership, not create more management work.

What You’ll Do

You will be responsible for:

• Reviewing PRDs, prototypes, tickets, or Loom walkthroughs
• Asking clear, batched clarification questions
• Creating concise implementation plans before coding
• Using AI coding tools to accelerate development
• Reviewing and improving AI-generated code
• Building full-stack product features
• Writing or updating tests where appropriate
• Running QA before handing work over
• Creating clean, reviewable pull requests
• Documenting what was built, what changed, and what risks remain
• Preparing branches that are actually ready to merge
• Communicating clearly and asynchronously

What “Done” Means

A feature is not done when the code is written. A feature is done when:

• The implementation matches the PRD/prototype
• Acceptance criteria are completed
• Code is clean and understandable
• Build/lint/type checks pass
• Relevant tests are added or updated
• Manual QA has been completed
• Screenshots or Loom walkthrough are provided when relevant
• PR description is clear
• Risks, assumptions, and deviations are documented
• The branch is ready for review/merge

Ideal Candidate

You are probably a strong fit if you are:

• An experienced full-stack engineer with strong product judgment
• Experienced with AI coding tools such as Claude Code
• Comfortable taking a vague product idea and turning it into a working feature
• Able to review AI-generated code critically
• Strong with GitHub PR workflows
• Detail-oriented with good QA discipline
• Clear in written communication
• Comfortable working in a fast-moving startup environment
• Able to work independently without needing constant hand-holding
• Good at asking the right questions early

You Are Not a Fit, please do not apply if:

• You blindly trust AI-generated code
• You need every task broken down into tiny instructions
• You say “done” without testing your work
• You create large messy PRs
• You cannot explain your own code
• You are only comfortable with narrow frontend or backend tasks
• You are not comfortable with ambiguity
• You dislike writing implementation plans or QA notes
• You require constant synchronous direction

Required Skills

Please include your experience with:

• Full-stack web development
• Frontend frameworks
• Backend/API development
• Git/GitHub
• Pull request workflow
• Testing and QA
• AI-assisted coding tools
• Debugging and self-review
• Product-focused software development
• Nice to Have
• Startup experience
• Experience as a founding engineer or product engineer
• Strong UX/product taste
• Experience with automated testing
• Experience with CI/CD
• Experience with preview deployments
• Experience turning Figma/prototypes into production features
• Experience working directly with founders

How We Work

We will usually provide one or more of:

• PRD
• Prototype
• Figma
• Loom walkthrough
• Linear/Jira/Notion ticket
• Product brief
• Screenshots
• Existing codebase

You will be expected to return:

• Clarifying questions, if needed
• Implementation plan
• Branch/PR
• QA notes
• Test results
• Screenshots/Loom if relevant
• Clear summary of what was built
• Any risks, tradeoffs, or unresolved questions

Trial Task

We will start with a paid trial task.

The trial will involve a small real feature or product improvement. You will be asked to:

• Review the brief/prototype
• Write a short implementation plan
• Build the feature
• QA it
• Open a clean PR
• Provide a Loom or written walkthrough
• Document assumptions, risks, and anything not completed

We are not just evaluating whether the code works. We are evaluating whether you can own the delivery process end-to-end and how well you leverage AI.

What Success Looks Like

Success means the team can give you a PRD or prototype and receive back a merge-ready branch without needing to manage every step.

Great output looks like:

“I reviewed the feature brief, found two ambiguities, made reasonable assumptions, implemented the core flow, added tests, QA’d happy path and edge cases, documented one tradeoff, and the branch is ready for review. Management's input is only needed on this one product decision.”

Preference will be given to candidates who can work with high ownership and potentially become a long-term product engineering partner.

To Apply, please consider answering the following questions:

• What AI coding tools do you use regularly, and how do you use them?
• Walk us through your process for turning a PRD or prototype into a merge-ready branch.
• How do you QA your own work before asking for review?
• What are the biggest risks of AI-generated code?
• Share an example of a PR, project, or product feature you built that you are proud of.
• What stack are you strongest in?
• Are you comfortable doing a paid trial task?
• What does “merge-ready” mean to you?

We like to keep our job descriptions super simple, so please spend 3 minutes reading this.

Details about the job. You will ...

• Work very closely with the Head of Engineering and the CEO directly
• Own major parts of our tech stack (Node.js/React.js) and your job will be focused primarily on backend (Node/SQL/MQs etc.), but with some front-end JS work (React) as needed
• Design, code, and deliver top-quality software that performs beautifully at scale
• Take ownership for your job and treat it like it is your baby
• This job is based in Chennai (NOT Remote). But we have a lot of flexibility for when life situations require you to work from home
• We are only a 40 person company (by choice) - so you will get amazing ownership!

A Bit About You.

• Really strong in Javascript especially in Node.js with at least 5 years of experience - if you are genuinely not super strong, please do not apply as you will find our interviews challenging and it might be a waste of your time
• Also has React.js experience so that you can support the front-end work as needed
• A strong Engineer who LIKES building software - not just someone who knows the frameworks and can code
• We don't care about college degrees or if you are self taught - we only care that you're exceptional in your work and can be professional
• Must have strong communication skills
• Must be organized, and deliver their own work within deadlines, professionally
• Strong sense of ownership and take pride in your work.

What Will We Do For You?

• Office next to the beach
• "Sports team with a heart" mentality. Even though we work hard, we take care of our people.
• Free breakfast and snacks every day
• Non-hierarchical work environment
• Macbook Pro, free swag etc. of course!
• Huge potential for career growth - the limiting factor will be just your commitment and ambition.

Job Title: Junior Business Analyst with Project Coordination Experience

Key Responsibilities:

• Analyze business processes, gather and document requirements, and provide solutions to improve efficiency.
• Assist in project planning, scheduling, and resource management.
• Coordinate project activities, timelines, and communication between teams.
• Support project managers in monitoring project progress, identifying risks, and ensuring project goals are met.
• Create and maintain project documentation, including business requirements, project plans, and status reports.
• Collaborate with stakeholders to ensure alignment between business goals and project deliverables.
• Assist with testing and validation of solutions to ensure they meet business needs.

About the Role

We are hiring a Senior Backend Developer for our client, a US-based tech company, to take ownership of backend architecture, scalability, and infrastructure. This is a critical engineering role where you'll lead feature development and ensure high system performance as the company grows rapidly.

Key Responsibilities

• Build and maintain scalable backend systems using Python (Django, Flask, or FastAPI)
• Optimize and manage relational databases (PostgreSQL, MySQL)
• Design and implement asynchronous processing using Redis and RabbitMQ
• Architect and deploy containerized microservices with a focus on performance and scalability
• Provision and monitor infrastructure on AWS (EC2, RDS, S3)
• Diagnose system performance issues and implement robust solutions

Minimum Requirements

• 3+ years of backend development experience
• Proficient in Python and at least one framework (Django, Flask, or FastAPI)
• Strong knowledge of PostgreSQL or MySQL
• Experience with Redis and RabbitMQ
• Hands-on experience with AWS (EC2, RDS, S3)
• Strong understanding of data structures, algorithms, and backend system design

Good to Have

• Familiarity with JavaScript and frontend frameworks like React.js or Vue.js
• Experience with WebSockets for real-time features
• Exposure to VoIP/WebRTC/SIP/IP PBX technologies

Key Traits We Value

• Smart, logical, and curious problem-solvers
• Self-driven individuals who thrive in fast-paced environments
• Passion for learning and adapting to new technologies

What We Offer

• Competitive Compensation
• 100% remote work
• A collaborative, growth-focused environment
• Challenging projects with real impact

Job Description:

Title: Senior Project Manager

Location: Fully-remote

Experience: 4 to 5+ Years

Academics: A bachelor's degree in IT, computer science, business management, or a related field. Any relevant project management related experience.

We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic team. As a Senior Project Manager, you will be responsible for leading and managing projects from inception to successful completion. This is a fully remote position, allowing you to work from anywhere in the world.

Responsibilities:

• Lead and oversee the planning, execution, and delivery of complex projects, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with cross-functional teams, including developers, designers, and stakeholders, to define project goals, scope, and deliverables.
• Utilize your expertise in React, Node, and AWS to provide technical guidance and ensure the successful implementation of projects.
• Develop and maintain comprehensive project plans, including resource allocation, task assignments, and milestones.
• Identify and mitigate project risks by implementing effective risk management strategies and contingency plans.
• Demonstrate strong leadership skills to inspire and motivate project team members, fostering a collaborative and high-performing work environment.
• Monitor and control project budgets, track expenses, and provide accurate financial reports to stakeholders.
• Make informed decisions under pressure, considering project constraints, business objectives, and stakeholder expectations.
• Effectively communicate project progress, status updates, and issues to stakeholders, ensuring transparency and alignment throughout the project lifecycle.

Requirements:

• Bachelor's degree in IT, computer science, business management, or a related field.
• Minimum of 4 to 5+ years of experience in project management, preferably in the IT industry.
• Strong proficiency in React, Node, and AWS, with a solid understanding of their integration and deployment in project environments.
• Demonstrated experience in managing complex projects, including successful delivery within defined timelines and budgets.
• Excellent business acumen, with the ability to understand and align project objectives with organizational goals.
• Proven leadership skills, with the ability to inspire and guide project teams to achieve desired outcomes.
• Exceptional self-management and team-management skills, ensuring effective collaboration and accountability.
• Ability to effectively monitor and control project budgets, tracking expenses and making data-driven decisions to optimize resource allocation.
• Excellent decision-making skills, even under pressure, considering project constraints, risks, and business priorities.

We offer a competitive salary range of 6-8LPA (lakhs per annum), commensurate with experience and qualifications.

Join our team of talented professionals and play a crucial role in driving the successful delivery of cutting-edge projects. Apply today with your updated resume and showcase your expertise in project management and technical skills.

Job Type: Full-time

Salary: ₹600,000.00 - ₹800,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Project management: 4 years (Required)

The tech stack looks like the below (expect this to change as we scale):

1. Typescript for APIs (REST and GraphQL)
2. Kafka, Spark, and data warehouses for ML pipelines (spark on python/scala)
3. Solidity + hardhat for smart contracts (in the future, rust, go and move)
4. AWS & Terraform
5. Full nodes

You can expect to do some or all of the following:

1. Read through protocols’ whitepapers and smart contracts to derive metrics and analyze risks
2. Architect the backend for APIs, async jobs, and blockchain integration
3. Build clean, concise APIs for customer integration, along with the documentation
4. Setup, run and maintain full and archive nodes across different chains
5. Integrate with multiple partners like exchanges and custody providers
6. Fool-proof security across the stack - encryption, hashing, privacy, VPC, etc.
7. Infrastructure as code - build terraform scripts and ensure easy replication of the infra across different regions
8. Research the top DeFi protocols to uncover better insights for our customers and evaluate their risk profiles, security, and historical returns
9. Manage production deployments, logging, and monitoring

We expect you to be fairly comfortable with working with both web3 and web2 stacks. We do not expect that you have web3 experience on day 1, but you should be willing to wear multiple hats, learn things quickly and move fast.

1. Generalist, a solid engineer who can learn things on your own and have an eye for clean, tested, and well-documented code
2. We don’t look at the number of years of work experience as a criterion, but rather see what you have done in your life so far (side projects, open-source contributions, blogs, etc.). We don’t care about degrees, the institutions you went to, or the companies you worked for before. We are open to talking as long as you have good judgment, great clarity, align with our values and have a strong track record of thoughtful work
3. Understand the fundamentals of building and integrating APIs and secure systems. Bonus if you know a bit about blockchains and protocols
4. You can be strong on the backend, front-end, or can dabble everywhere. We want you to play to your strengths and will provide enough opportunities to learn and do things outside of your comfort zone

Pay and benefits We offer a solid, competitive package (including early-stage equity) that is location agnostic. We give you the flexibility to choose the split between cash and equity.

• Past experience in working with any product start-up is a plus.
• Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, and others.
• Knowledge of Node.js and frameworks available for it such as Express (recommended).
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Understanding of REST Services.
• Experience with Redis.
• Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.
• Proficient understanding of serverless programming.
• Proficient understanding of code versioning tools, such as Git.
• Good problem-solving skills.
• Attention to detail.

Desired Candidate Profile

• Graduation/ Post Graduation (MBA- Sales & Marketing)
• 4+ years in sales management within a corporate setting
• Industry background: Advertising/Marketing/Sales
• Self-Motivation
• Proven track record of success in the the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership abilities
• Flexible for working 6 days a work