Customer Care Executive : Telecalling

Position: Travel Sales Consultant

Location: Saket, New Delhi

Experience: 1 - 2 years (Freshers can also apply)

Minimum Educational Qualification: Graduation

Employment Type: Full-time

Responsibilities And Duties

Connect with our prospective clients both over the phone, email, and chat.

Ask the right questions to ascertain the needs of each unique traveler

Recommend and sell the right trip to the client based on their needs including any extra services that may enhance their experience.

Ensure the use of correct booking processes and procedures to minimize risk and reduce error rates.

Act at all times with the purpose of providing a life-changing experience

Things you will need to bring to begin your adventure with us:

Sales skills - You'll have that edge when it comes to sales and understanding how to provide amazing customer service. You'll be target-driven, and up for any challenge.

Travel experience - You'll be a globe trotter who has an incurable case of the travel bug.

Academic achievements - You'll have been a high flyer with academic accomplishments.

Career ambition - You'll love the thought of a challenging career that can take you places.

Benefits

Unlimited Earnings - You'll work on a fixed base salary plus uncapped commission; the more you sell, the more you'll earn! First-year average earnings are around 1 Million with potential for year-upon-year growth as you build your client base.

Training and development at our own in-house Learning Centre - We will provide you with all the tools you need to get up and running, as well as ongoing training to further develop your skills and knowledge.

Career development and advancement opportunities.

Unbeatable company culture.

Skills:- Inside Sales, Sales and Business Development

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

🚀 We’re Hiring – #SoftwareEngineer (#C# & .NET) 🚀

Are you an experienced #SoftwareEngineer looking for your next big opportunity?

🔹 Position: #SoftwareEngineer

🔹 Location: #Remote

🔹 Experience: #6-9 Years

Must-Have Skills:

✅ #C#

✅ #DotNET

✅ #AWS & #Azure

✅ #Microservices

✅ #SOA

✅ #UnitTesting

✨ Important Note:

We are only considering #ImmediateJoiners or those #ServingNoticePeriod.

Your #LastWorkingDay (#LWD) must be in #October., #November

Looking for dynamic, proactive and inventive Business Development Managers to join our professional team. The opportunity is perfect for those who know the traits of bringing quality business for organization by converting potential sales streams into a revenue source.

Industry Type: IT Software

Experience: 3-5 yrs (With CRM, HRMS & IT Software Sales)

Location: Mumbai (localite from Mumbai will be preferred)

Job Type: Full Time

Job responsibilities includes-

• Discover new business opportunities for sales & marketing of software solutions offered by the organization.
• Develop new clients for Company’s ERP (process manufactuiring)/SFA/ SaaS based software products and services
• Understand client requirements and educate them about the suitable solution that can meet their specific requirements and Responsible for end-to-end sales cycle, right from lead generation to deal closure with BANT Approach
• Create and implement a structured plan to achieve set targets.
• Negotiate with clients to drive maximum business.
• Manage and update company database and customer relationship management systems (CRM)
• Present the product demo and elaborately describe the introduction, benefits & features of the same.
• Management of entire sales cycle.
• Depending on business requirements, BDM may be required to travel across country for developing the existing or newer opportunities.
• Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close; handover to the account management

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Preferred

• ERP, CRM and Cloud Experience and Internet Promotions and Sales.
• Area of Expertise :- Customer Development, Public Relation, Customer Service, Lead Generation

CORE RESPONSIBILITIES

• Create and manage cloud resources in AWS 
• Data ingestion from different data sources which exposes data using different technologies, such as: RDBMS, REST HTTP API, flat files, Streams, and Time series data based on various proprietary systems. Implement data ingestion and processing with the help of Big Data technologies 
• Data processing/transformation using various technologies such as Spark and Cloud Services. You will need to understand your part of business logic and implement it using the language supported by the base data platform 
• Develop automated data quality check to make sure right data enters the platform and verifying the results of the calculations 
• Develop an infrastructure to collect, transform, combine and publish/distribute customer data.
• Define process improvement opportunities to optimize data collection, insights and displays.
• Ensure data and results are accessible, scalable, efficient, accurate, complete and flexible 
• Identify and interpret trends and patterns from complex data sets 
• Construct a framework utilizing data visualization tools and techniques to present consolidated analytical and actionable results to relevant stakeholders. 
• Key participant in regular Scrum ceremonies with the agile teams  
• Proficient at developing queries, writing reports and presenting findings 
• Mentor junior members and bring best industry practices 

QUALIFICATIONS

• 5-7+ years’ experience as data engineer in consumer finance or equivalent industry (consumer loans, collections, servicing, optional product, and insurance sales) 
• Strong background in math, statistics, computer science, data science or related discipline
• Advanced knowledge one of language: Java, Scala, Python, C# 
• Production experience with: HDFS, YARN, Hive, Spark, Kafka, Oozie / Airflow, Amazon Web Services (AWS), Docker / Kubernetes, Snowflake  
• Proficient with
• Data mining/programming tools (e.g. SAS, SQL, R, Python)
• Database technologies (e.g. PostgreSQL, Redshift, Snowflake. and Greenplum)
• Data visualization (e.g. Tableau, Looker, MicroStrategy)
• Comfortable learning about and deploying new technologies and tools. 
• Organizational skills and the ability to handle multiple projects and priorities simultaneously and meet established deadlines. 
• Good written and oral communication skills and ability to present results to non-technical audiences 
• Knowledge of business intelligence and analytical tools, technologies and techniques.

Mandatory Requirements 

• Experience in AWS Glue
• Experience in Apache Parquet 
• Proficient in AWS S3 and data lake 
• Knowledge of Snowflake
• Understanding of file-based ingestion best practices.
• Scripting language - Python & pyspark

Navtech is looking for a PHP Wordpress Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment.

Working as PHP Wordpress Developer at Navtech, you will:

• Write reusable, testable, and efficient code. Test and debug programs.
• Participate in full development life-cycle: concept, design, build, deploy, test and release.
• Integrate user-facing elements with server-side logic.
• Integrate data storage solutions like MongoDB, MySQL etc.
• Work with product teams on new product ideas, designs, prototypes, and estimates.
• Drive a best practices approach to the continuous improvement of our products, processes, and tools.
• Write and maintain documentation for all features in development.
• Develop back-end components to improve responsiveness and overall performance.
• Implement security and data protection solutions.
• Coordinate, guide, and mentor other software engineers within the team to
• understand user requirements and provide better technical solutions.

Who Are We Looking For Exactly?

• 1-3 years of experience as a PHP Wordpress Developer.
• Knowledge of object-relational mapping (ORM).
• Able to integrate multiple data sources and databases like MySQL, PostgreSQL, MongoDB into one system.
• Familiarity with Python, JavaScript, MySQL, Apache, Nginx, APIs, HTML, etc.
• Working experience in wordpress is a plus.
• Proficient understanding of any of the code versioning tools like Git, SVN etc.
• Understanding of open source projects like Joomla, Drupal etc.
• Familiarity with NoSQL database (Redis, Cassandra).
• Ability to work in a cloud environment. Experience on AWS or Azure would be an added advantage.
• Should have a Master’s Degree /Bachelor's (BS) in computer science, Software
• Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
• Should have good logical, analytical and communication skills with client interaction experience.

Why Navtech?

• Performance review and Appraisal Twice a year.
• Competitive pay package with additional bonus & benefits.
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.
• Medical Insurance cover for self & immediate family.
• Work with a culturally diverse team from different geographies.

About us:

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

Responsibilities

· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.

· Performing routine assignments in the entry level to a professional job progression.

· Providing prompt recovery and problem escalation using multiple system management and problem management tools.

· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.

· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.

· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.

· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.

· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.  

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus