Customer Care Executive : Telecalling

Architect and build cloud environments with a focus on AWS including the design of production,
staging, QA, and development of cloud infrastructures running in 24×7 environments.
● Most of our deployments are in K8s, You will work with the team to run and manage multiple K8s
environments 24/7
● Implement and oversee all aspects of the cloud environment including provisioning, scale,
monitoring, and security.
● Nurture cloud computing expertise internally and externally to drive cloud adoption.
● Implement systems solutions, and processes needed to manage cloud cost, monitoring, scalability,
and redundancy.
● Ensure all cloud solutions adhere to security and compliance best practices.
● Collaborate with Enterprise Architecture, Data Platform, DevOps, and Integration Teams to ensure
cloud adoption follows standard best practices.
Responsibilities :
● Bachelor’s degree in Computer Science, Computer Engineering or Information Technology or
equivalent experience.
● Experience with Kubernetes on cloud and deployment technologies such as Helm is a major plus
● Expert level hands on experience with AWS (Azure and GCP experience are a big plus)
● 10 or more years of experience.
● Minimum of 5 years’ experience building and supporting cloud solutions

Business Head: B2B2C Partnerships

Company Profile: 
PinBox is the only global pensionTech committed exclusively to mass-scale digital micro pension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model
and a simple and intuitive UI/UX to make access to regulated pension, savings and
insurance products easy and simple for non-salaried informal sector workers. We're
working actively with governments, regulators, multilateral aid agencies and leading
financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating
in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and
Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and
insurers use our pensionTech to build a mass market for their products beyond their
traditional agent-led customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and
gig-platforms can freely access our plug-and-play pensionTech to instantly offer an
integrated social protection solution to their clients, members and employees without any
new investments in IT or capacity enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
Profile of the Business Head for the B2B2C Partnerships
pinBox is looking for a person with indubitable ethics, who is entrepreneurially inclined,
passionate about digital financial inclusion and is eager to build from scratch. The
business head for the B2B2C partnerships model should be a self-motivated, driven and
hands-on individual who will develop and own short and long-term strategies and goals for
the pinBox B2B2C model.
This is a senior business partnerships development role that requires proactive interactions
with senior management of a range stakeholders including MFIs, SHG federations, state
governments, milk unions, women and farm cooperatives, RRBs, social enterprises, retail
payment networking firms, and other “aggregators”.
The business head for B2B2C partnerships will be expected to optimize voluntary micro pension coverage expansion in India by implementing a templated engagement and
deployment strategy with a large number of outreach partners.
The primary measure of success of this role will be the extent to which coverage and
persistency is optimized through effective and sustainable collaborations with a large
number of highly credible and committed outreach partners, and working closely with the
pinBox delivery team to upscale coverage and persistency through each such partnership.

Responsibilities:
1. Provide leadership for growing the social impact and business outcomes by our
partners and by pinBox on a pan-India basis,
2. Develop and deliver India business forecasts and goals, a partnerships pipeline and a
segmented go-to-market strategy based on channels, occupational groups and target
demographic segments,
3. Formulate and implement a replicable, scalable and sustainable outreach,
communications, engagement, business and governance strategy for partnerships
with multiple entities,
4. End-to-end management of the B2B2C partner onboarding process including
commercial negotiations, product choice, implementation process, and time-bound
coverage and persistency targets,
5. Work closely with the pinBox product, delivery, analytics, communications, customer
protection and IT teams to continually improve efficacy and retail traction based on
partner and client needs and implementation experience,
6. Establish a system for periodic review meetings and field visits to regularly monitor
outcomes including subscriber knowledge, savings persistency and adequacy; Work
with the pinBox IT and MIS teams to provide partners with real-time data insights and
dashboards to help monitor efforts and optimize outcomes,
7. In consultation with partners, and relevant pinBox teams, develop innovative ideas and
behavioral interventions that optimize field staff efforts and engagement and voluntary
enrollments and regular savings by partner clients/ members,
8. Periodically commission FGDs and helpline-led interviews with partner field staff and
scheme subscribers to assess efforts and outcomes and to satisfy partner
management that implementation efforts are in line with stated goals of mass-scale
pension and social security inclusion,
9. Proactively investigate implementation challenges and issues and develop and
implement ideas and solutions that can positively impact outcomes at scale,
10. Periodically monitor the efforts of the pinBox delivery team responsible for partner
activation and for providing ongoing support on training, capacity building and
communications to partners, and
11. Contribute to the development of thought leadership on digital micro-pension
inclusion through research papers, media articles and blogs to strengthen the pinBox
brand positioning in digital micro-pension and social security inclusion.

The ideal candidate processes
1. An undergraduate degree in engineering, finance or rural business (example IRMA),
and a post-graduation in business or marketing,
2. At least 7 years’ experience in financial inclusion — B2B micro-finance or microinsurance sales, or working with an NBFC-MFI or a fintech that delivers digital credit or third-party financial services to low and lower-middle income individuals,
3. Experience with digital financial inclusion, familiarity with the fintech and technology
apps ecosystem, and retail finance regulatory frameworks in India will be an
advantage,
4. Excellent oral and written communications skills,
5. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and
6. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
foster and grow strong relationships

Location Delhi NCR (Work from home)
Experience: 7 yrs plus

 Android Developer who possesses a passion for pushing mobile technologies to the limits.  Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications for our Banking Products. Android programming works closely with other app development and technical teams.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

We are looking for a Motion Graphic Designer, with up-to-date tool subject knowledge and trends, to design solutions with high visual impact.

 

Roles And Responsibilities

• Ability to understand complex products and convert to graphical representations within timelines while maintaining quality
• Create videos from concept to production. Should be able to ideate, storyboard, script, and illustrate animate the video
• Create gif banners, motion graphics, social media short videos, product explainer videos, presentations, etc.
• Understand the product(s) to capture the essence as well as understand the target audience to capture their interest.

 

What We Are Looking For

• Freshers or 1 year Experienced Candidate
• Proficient with Adobe Photoshop, Illustrator, After Effects, Premiere Pro
• Strong digital design background
• Strong portfolio to showcase creativity and ability to tell stories through illustrations, videos, motion graphics, and - - editing skills
• Creative, ownership driven and has communication presentation skills.

What you need to have:

Expert in Skin Retouching using Adobe photoshop

• Experienced resource in Java, J2EE and associated technologies. • Strong experience with multi-threaded core Java application development and deployment with tomcat. • Should have worked with highly scalable web applications • Good debugging capability. Should be able to search through logs on server and narrow down to root cause of functional issue from stack trace or performance issue from logs of latency of different components. • Product development experience in agile environment will be a big plus though not mandatory. • Highly Tech Savvy and hands-on. Good exposure into design patterns • Good understanding of OOPS concepts. • Experience of working with open source technology and tools like Redis, RabbitMQ, any No SQL or Repository Git. • Should have worked on RDBMS • Should have exposure to one of unit testing tools like Junit, Test NG, Selenium • Good working knowledge on build tools like Maven or similar & CI-Jenkins