IT Admin
3 - 5 yrs
ā¹3L - ā¹5L / yr
Bengaluru (Bangalore)
Skills
IT administration
Corporate Communications
Technical support
Troubleshooting
š„ļø Job Title: IT Administrator
š Location: Bangalore
š Experience Required: 3ā5 Years
š¼ Employment Type: Full-time
š„ About the Company
Connect and Heal is a leading digital healthcare platform delivering comprehensive health solutions through technology. We are driven by innovation, efficiency, and patient-centric care.
š Role Overview
We are looking for a proactive and technically sound IT Administrator to manage and maintain the organizationās IT infrastructure. The ideal candidate will ensure smooth day-to-day IT operations, system security, and high availability of technology resources.
ā Key Responsibilities
- Manage and maintain IT infrastructure including servers, desktops, laptops, printers, and network devices
- Install, configure, and troubleshoot hardware, software, operating systems, and applications
- Monitor system performance and ensure uptime and reliability
- Handle user access management, email setup, and security permissions
- Manage LAN, WAN, Wi-Fi, VPN, and firewall configurations
- Ensure data security, backup, and disaster recovery processes
- Coordinate with vendors for hardware procurement, AMC, and support services
- Provide L1/L2 technical support to employees
- Maintain IT asset inventory and documentation
- Ensure compliance with IT policies and cybersecurity standards
- Support onboarding and offboarding with system access and asset allocation
šÆ Required Skills & Qualifications
- Bachelorās degree in Computer Science, IT, or related field
- 3ā5 years of proven experience as an IT Administrator or System Administrator
- Strong knowledge of Windows OS, Linux basics, and networking concepts
- Hands-on experience with Active Directory, Office 365, and endpoint security
- Knowledge of firewalls, antivirus, data backup, and recovery systems
- Experience with cloud platforms (AWS/Azure ā basic level preferred)
- Strong troubleshooting and problem-solving skills
- Excellent communication and coordination skills
ā Preferred Skills
- ITIL certification or similar
- Experience in healthcare IT environment (added advantage)
- Exposure to cyber security tools and data privacy practices
š¼ Why Join Connect and Heal?
- Work with a fast-growing health-tech organization
- Opportunity to handle enterprise-level IT infrastructure
- Collaborative and innovative work environment
- Career growth and continuous learning opportunities
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About Connect and Heal
Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable
About
Connect and Heal is a healthcare startup providing holistic outcome-focused, patient-centric care. It acquires its users through its diverse corporate clientele, which includes startups, MSMEs, and Fortune 500 companies. Over the past six years, it has built a subscriber base that is arguably one of the largest in the industry. Today it touches over 6 million lives.
It was founded by Sanjay Vinayak, Elwinder Singh, and Galveender Kaur in 2016. Prashant Kashyap joined as the fourth co-founder in 2022.
Headquartered in Bengaluru, Connect and Heal serves as the first port of call for the healthcare needs of employees of several organizations and their families. Through virtual and in-person care anywhere, anytime, it strives to provide a care continuum to its users. By standardizing clinical care, Connect and Heal is helping patients receive care that matches global benchmarks. Its services include 360-degree integrated healthcare, including acute and primary care, emergency response, chronic care management, preventive health checks, investigative diagnostics, health management, hospital assistance, and concierge care.
The company has 2500+ doctors and specialists on the panel, backed by an extensive network of 6000+ hospitals and clinics and 3500+ diagnostic centers and pharmacies across 8000+ pin codes. It is also the largest aggregator of ambulances, with more than 4000 vehicles. Today Connect and Heal touches over 6 million lives across 400+ organizations. With 70,000+ doctor consultations and 10,000+ health screenings every month, it serves users in over 300 cities across India.
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