🖥️ Job Title: IT Administrator
📍 Location: Bangalore
🕒 Experience Required: 3–5 Years
💼 Employment Type: Full-time
🏥 About the Company
Connect and Heal is a leading digital healthcare platform delivering comprehensive health solutions through technology. We are driven by innovation, efficiency, and patient-centric care.
🔎 Role Overview
We are looking for a proactive and technically sound IT Administrator to manage and maintain the organization’s IT infrastructure. The ideal candidate will ensure smooth day-to-day IT operations, system security, and high availability of technology resources.
✅ Key Responsibilities
- Manage and maintain IT infrastructure including servers, desktops, laptops, printers, and network devices
- Install, configure, and troubleshoot hardware, software, operating systems, and applications
- Monitor system performance and ensure uptime and reliability
- Handle user access management, email setup, and security permissions
- Manage LAN, WAN, Wi-Fi, VPN, and firewall configurations
- Ensure data security, backup, and disaster recovery processes
- Coordinate with vendors for hardware procurement, AMC, and support services
- Provide L1/L2 technical support to employees
- Maintain IT asset inventory and documentation
- Ensure compliance with IT policies and cybersecurity standards
- Support onboarding and offboarding with system access and asset allocation
🎯 Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, or related field
- 3–5 years of proven experience as an IT Administrator or System Administrator
- Strong knowledge of Windows OS, Linux basics, and networking concepts
- Hands-on experience with Active Directory, Office 365, and endpoint security
- Knowledge of firewalls, antivirus, data backup, and recovery systems
- Experience with cloud platforms (AWS/Azure – basic level preferred)
- Strong troubleshooting and problem-solving skills
- Excellent communication and coordination skills
⭐ Preferred Skills
- ITIL certification or similar
- Experience in healthcare IT environment (added advantage)
- Exposure to cyber security tools and data privacy practices
💼 Why Join Connect and Heal?
- Work with a fast-growing health-tech organization
- Opportunity to handle enterprise-level IT infrastructure
- Collaborative and innovative work environment
- Career growth and continuous learning opportunities
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon