Account Executive

at IndieFolio Network Pvt Ltd

DP
Posted by Suhasini Jha
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Remote only
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0 - 2 yrs
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₹3L - ₹4L / yr
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Full time
Skills
Customer Relationship Management (CRM)
Customer Service
Customer Success
Customer Support
Key account management
Account Management
Sales
Corporate Communications
Know your customer
Inside Sales

About Us

GetCreator by IndieFolio Network is a curated marketplace of top-notch creative talent wherein we enable marketing, product, and creative teams to work with freelance talent and scale creative operations, on-demand. Our mission is to challenge traditional employment by offering independent professionals a new way to work. We are supported by some leading angels in India, who come from diverse backgrounds like design, marketing, finance and law.

 

Within 15 months of launch, we have crossed INR 4 crores in transactions executed on GetCreator. We are at a 500%+ annual growth rate and scaling our team and operations in-sync and looking to work with independent, responsible, and accountable individuals.

 

Why is this role important for GetCreator

As an account executive, you'll be the primary point of contact for customers and internal stakeholders, handling a large number of inquiries individually through various channels and answering anything from basic updates to complex project queries.

 

Responsibilities:

  • Using a variety of communication methods, manage client relationships and actively respond to client queries.
  • Building long-lasting, mutually beneficial relationships with external contacts and internal departments.
  • Work in tandem with internal teams to address inquiries.
  • Act as a resource and subject matter expert by maintaining a working knowledge of all service offerings on the platform.
  • Regularly checking and reporting on the project's progress.
  • Ensure the projects undertaken are recorded orderly in the system including client feedback.
  • Assist managers in end-to-end management of all projects.
  • Have the opportunity to work on special projects and initiatives.

 

Requirements:

  • Prefered 1 year of experience working in client servicing for the advertising/marketing/consulting industry.
  • Ability to develop customer-centric relationships.
  • Must be determined and efficient so as to be able to operate independently and effectively handle time and resources.
  • Excellent verbal and written communication skills.
  • Strong time management skills.
  • Knowledge of creative project management is a plus.
  • Cooperative and encourages a culture of continual change.

 

Why Work with Us

  • Shape the future of work. The ‘9 to 6” traditional way of working is not the only option out there. Come join us as we create new avenues of collaboration between companies and individuals in the talent economy.
  • We are India’s largest home grown network of creative professionals. Everything you do has a direct impact on the creative industry in India.
  • We are in the very, very early days of our growth cycle. We have found our solution-market fit. Come join a fast paced organization on its path to grow a 100X in the next 3 years.
  • We love working with people who have a high sense of ownership, agency, and communication. We strive to maintain maximum transparency and ensure our expectations are relayed very clearly to you from the onset. If you enjoy taking on challenges heads-on with maximum flexibility, we will be great partners.
  • We are a remote-first organization which believes in the jobs-to-be-done framework. Set your own working hours, as long as you deliver on your promises.  

 

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About IndieFolio Network Pvt Ltd

Founded
2015
Type
Size
20-100
Stage
Raised funding
About


IndieFolio is a curated marketplace of top-notch creative talent wherein we enable marketing, product, and creative teams to work with freelance talent and scale creative operations, on-demand. Our mission is to challenge traditional employment by offering independent professionals a new way to work. We are supported by some leading angels in India, who come from diverse backgrounds in design, marketing, finance, and law. We have crossed INR 5 crores in transactions executed on IndieFolio. We are at a 500%+ annual growth rate, scaling our team and operations in sync, and looking to work with independent, responsible, and accountable individuals.

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IndieFolio is a curated marketplace of top-notch creative talent wherein we enable marketing, product, and creative teams to work with freelance talent and scale creative operations, on-demand.

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Suhasini Jha
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