Relationship Manager -Night Shift

Role & Responsibilities

Platform Unification-

• Audit technical architecture across all products; identify divergence points and integration friction
• Define common data models, API conventions, event-driven patterns, and database strategies for all verticals
• Create the GinesysOne architecture blueprint — the north-star reference for all engineering decisions
• Drive migration of duplicated capabilities (notifications, integrations, UI components, API gateway) to Shared App Platform
• Establish and track a Unification Score measuring % of common capabilities on shared platform
• Lead the Architecture Guild with Principal Engineers — weekly cross-vertical alignment forums

Delivery & Execution-

• Co-own what and when with the CPO — shape what gets built, when it ships, and trade-off decisions
• Drive bug-free releases through rigorous testing and automation
• Accelerate release velocity and reduce commit-to-production cycle time
• Implement release health metrics: defect escape rate, rollback rate, hotfix frequency, MTTR
• Manage L3 engineering support and ensure root cause elimination

Process Standardization & AI-Native Engineering-

• Standardize coding standards, branching strategy, code review, and testing requirements
• Mandate AI-assisted code generation and reviews
• Implement unified CI/CD pipelines with automated testing and security gates
• Create an engineering handbook as a single source of truth

People & Team Building-

• Hire and develop Engineering Managers
• Build and scale Shared App Platform team
• Develop Principal / Staff Engineer career track
• Unify engineering culture across acquired entities
• Establish clear career ladders for IC and management tracks

Quality & Reliability-

• Own overall product quality and QA processes
• Define quality metrics and enforce release gates
• Ensure cross-product QA sign-off before releases

Cross-Functional Collaboration-

• Co-own roadmap with CPO
• Partner with Infra, Platform, and Security teams
• Enable standardized data pipelines and APIs
• Ensure secure coding and security reviews

Ideal Candidate

• Strong Head of Engineering / Engineering Director / VP Engineering profiles
• Mandatory (Experience 1): Must have minimum 14+ years of overall experience in software engineering roles.
• Mandatory (Experience 2): Must have minimum 5+ years of experience in senior engineering leadership roles (Head of Engineering / VP Engineering / Engineering Director or equivalent).
• Mandatory (Experience 3): Must have experience leading large engineering organizations managing 50+ engineers across multiple teams or product verticals.
• Mandatory (Experience 4): Must have strong experience defining and driving common technical architecture, platform standardization, or engineering unification across multiple products or systems.
• Mandatory (Experience 5): Must have deep expertise in scalable system architecture, SaaS platforms, microservices architecture, and event-driven systems.
• Mandatory (Experience 6): Must have proven experience building or scaling shared platforms/services, including common APIs, integration layers, shared services, or platform ecosystems.
• Mandatory (Experience 7): Must have ownership of engineering delivery and execution, including release management, development lifecycle optimization, automation practices, and establishing standardized engineering processes such as CI/CD, coding standards, testing practices, and engineering governance..
• Mandatory (Experience 8): Must have experience working in SaaS or product-based technology organizations.
• Mandatory (Note): Candidate should be based in Gurugram / NCR or must have a strong reason to relocate.
• Preferred (Experience 1): Experience working in Retail Tech, ERP, POS, OMS, or enterprise SaaS platform environments.
• Preferred (Experience 2): Experience collaborating closely with Product, Infrastructure, Platform, and Security leadership teams to drive engineering roadmap execution.

Perks, Benefits and Work Culture

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual Ginesys walkathon & related sporting events.
• Quarterly Coffee with CEO.

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

            Responsible of Monitoring Team members’ daily activity

            Responsible for Manage the team, fix performance metrics and periodical performance review

            Responsible for Effectively handle employee grievances and communicate

            Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Must be having capability to work with a team or individually.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Publish progress report to management every week.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

Betsperts

Senior UX Designer

Job description: 

We are looking for an experienced UX designer to join our team, a UX-UI expert with a passion for product design & brand design. Prior experience with Sports, Betting or Fantasy Sports domain would be preferable. 

Roles and Responsibilities: 

Create user flows, wireframes, prototypes, high fidelity mockups to illustrate concepts to communicate high-level design strategies and detailed interaction behaviors.

Leading end-to-end design of new products and supporting the continuous improvement efforts of existing products. 

Define end-to-end features and solve complex problems with simple and elegant solutions.

Drive the design process by independently defining design requirements, scoping UX projects, and prioritizing tasks.

Skills Required: 

Ability to create an entire design flow: user research, wireframes and prototypes, design implementation, usability testing.
A strong connection to the design community. One who is kept up to date and is constantly seeking new information, new research and creative tools
Strong and proven Portfolio
Full control on Sketch, Figma.

Good exposure to User Research, Interaction design, Visual Design

Ability to think at a high level and articulate rationale for adopted design direction and continuously advocate for the end-user

Excellent communication skills

Experience: 

4 to 8 Years

Location: 

Indore or Work from home (permanently) 

Brief Overview:

Through your work at Vauld, you will have the opportunity to change money for the 21st century. We’re a leading cryptocurrency platform and are passionate about increasing economic freedom around the world. 

We are looking for a Lead Backend Engineer who has hands-on experience working with and leading Product teams and has solved for and built complex backend solutions. You'll be involved with bringing features and products from idea to completion and mentoring an incredibly talented group of peers.

If you are looking for a challenging work environment where you can grow and deepen your technical skills as a backend engineer and architect, we’d love to chat with you!

Key Responsibilities:

• Working with CXO’s, product managers, devops, and frontend engineers to collaboratively own the backend-end layer for Vauld’s application.
• Architect and build highly scalable, secure features keeping the long term vision of the product.

Requirements:

• You have 7 years or more of backend development experience with expertise in designing and implementing high-performance applications.
• Worked with and built high performance products using Node Js/GoLang/ Python and have seen the product evolution cycle from PoC to Production 
• You have a deep understanding of design principles and can rightly judge/implement solutions to complex problems
• You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.
• You have experience building a product using a mainstream library or framework.
• You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.

Preferred:

• Previous work experience in product-based startups
• Experience building for products that have scaled and have seen the product evolution
• Understands the cryptocurrency landscape

Working at Vauld:

You will join a fun and intellectually stimulating work environment. If you’re excited by the idea of making a real impact and joining a team where we pride ourselves on being disruptive and ambitious, a career with Vauld is perfect for you.

• Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager and advance level troubleshooting to make project cut-overs successful.
• Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• Works with the customer on recurring alarms that trigger in the PBX and provides plan of action to isolate the defect in PBX/Network - Problem Management
• Session Manager/System Manager (SIP server) administration and routing configuration
• Session Border Controller administration and configuration
• Session Border Controller to Session Manager Routing configuration
• Works with the onsite system technician as required during test and turn-up of phones, application servers, and adjuncts
• Works with Service Provider for circuit turn-up activities and other issues associated with the maintenance activity
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• SIP Link restoration and troubleshooting that require set up and analysis of SIP traces
• Troubleshooting Call flow Routing and Adaptation between SIP Server and Session Border Controller
• Troubleshooting Voice quality issues (Static, Jitter, Robotic voice, Latency) over WAN using Sniffer and Network traces

• Develop, design, and implement embedded applications.
• Prepares appropriate documentation as required by internal product development processes and regulatory agencies such as FDA and ISO.
• Write technical specifications for interfaces and testing.
• Design and develop medical device software products with extensive knowledge of technical principles, theories, and concepts in the Software Development field.
• Conducts and participates in the design, code, and test reviews and inspections, ensuring application of software engineering best practices, as well as the feasibility, efficacy, and compliance to functional and regulatory standards.
• Works closely with the software team, the software verification team, the functional manager, and the project manager.
• Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability, and schedule goals.
• Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.
• Conduct and participate in reviews and inspections for all elements in the software lifecycle to ensure that our software quality and customer satisfaction goals are achieved

Qualifications

• Bachelor’s degree in Software or Electronics related Engineering discipline or related field with 6+ years of experience.
• Experience designing and developing embedded solutions.
• Proficient in programming languages - C, C++.
• Ability to understand the electrical schematics and work closely with the electrical team.
• Experience with Real-Time Operating Systems.
• Experience writing/interfacing with device drivers
• Experience with CAN, TCP/IP, RS232 communication protocols
• Experience in Agile development processes and philosophies.
• History of driving project execution and timely delivery while ensuring a quality focus.
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life.
• Excellent teaming skills to work with cross-functional and in a multi-site software team

Preferred Qualifications:

• Experience with In Vitro Diagnostic domain is a plus.
• Experience with OOA/OOD development methodologies and design patterns a plus.
• Understanding software development processes for a regulated environment (ISO9000/FDA) a plus.
• Experience in medical device design & development a plus.