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Client Servicing Jobs in Mumbai

Explore top Client Servicing Job opportunities in Mumbai for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Experience Curators: Customer Success

Founded 2018
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Remote, Mumbai
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0 - 2 years
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Best in industry5000 - 10000 /month

The duration of this internship is 3 months. We are currently searching for the newest member of our team!! Do you love talking to people? Do you want the comfort of working from home? Are you self motivated, efficient and organised? Do you have a professional phone manner? Are you confident answering email and phone enquiries? Responsibilities- 1. Responsible for building and nurturing relationships with travellers to give them personal touch in service. 2. Providing support to travellers related to curating their experience, building itineraries and reservations. 3. Resolving all the traveller queries on call related to staying, travel and the destination. 4. Understanding the complete traveller booking cycle and working towards increasing visibility on those channels which are used by travellers to book the stays. 5. Writing content about our stays wherever required. 6. Using CRM to record all customer interaction.

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Chirag Bansal
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Hiring for Market Research - Senior Analyst / Assistant Manager - Che

Founded 2006
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Navi Mumbai, Chennai, Mumbai
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8 - 13 years
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Best in industry8 - 13 lacs/annum

Required Skill Set: ï‚· Worked as a Market Research Manager / equivalent with a proven track record of working on large global / local primary qualitative and quantitative research projects ï‚· Relevant coursework and 3+ years of related experience ï‚· Experience in a client-side research role or in business consulting (mandatory) ï‚· Working knowledge of statistical tools like SPSS, Minitab (mandatory) ï‚· Solid Knowledge of Qualitative and Quantitative Research Analysis, Questionnaire Development & Design ï‚· Excellent communication skills ï‚· Experience / practice in market research and analytics with hands on experience in Research Design ï‚· Extensive working knowledge in Research Planning, Sampling Design, Questionnaire Construction, Market Research Program Managem ent and Client Servicing ï‚· Understanding of leveraging different internal and external sources of customer data ï‚· Ability to Identify important insights and use them as the basis for compelling, actionable recommendations ï‚· Ability to manage self effectively; solve most problems independently and ask for help early when needed ï‚· Manage the research process, including selecting, briefing and managing research vendors ï‚· The passion for understanding the customer and driving improved customer experiences so that the business benefits ï‚· Willingness to adapt to areas of work such as social media analytics, digital marketing analytics & advanced analytics Role Description/ Responsibilities: Overview of role: We do online primary custom research and social media analytics for digital clients. The role would involve executing custom research projects for our digital clients, which would involve understanding of quantitative and qualitative research methodologies, questionnaire design, sampling, data quality monitoring, data analysis, social media analytics and report preparation.

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Sales Manager

Founded 2015
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Mumbai
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4 - 9 years
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Best in industry20 - 30 lacs/annum

Designation: Senior Manager - Client Relations Experience: > 7 years Work Location: Mumbai About the role: The role is to strategically engage with businesses to drive long term partnerships for their procurement of packaging and material handling goods. It also focusses on account management with the purpose to maintain and or retain key and high value clients. Key responsibilities: Research and understand the market through various mediums and create a Sales strategy for targeting prospective buyers. Devise a strategy to acquire relevant leads, work on quick onboarding of strategic clients and maintaining the CRM for pipeline aggressively. Meet potential clients and pitch the product, solicit feedback and alter negotiating strategies based on the feedback with the objective of achieve high client on-boarding rate. Focus on accounts management to resolve all issues successfully with clients in the domain of product issues, pricing, logistics, delivery, payment reconciliation and recovery; to ensure a long-term relationship with business partners. Understanding company’s internal operations, technology, capabilities and targets. As the face of the organization, help in building the brand of the company in the industry, vendor and customer community. Job Requirements: Good leadership skills with structured thinking. Candidate should have previous experience in account management/client relations and packaging product sales. Fast learning, networking and researching skills, high energy levels, ability to meet defined targets, sound understanding of business principles. Excellent Communication skills, both written and verbal with strong presentation skills. Proficient at Microsoft Office and should be inclined towards Data Analytics. Why work with us? Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 100 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017 Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company. The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

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Client servicing manager

Founded 2012
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Navi Mumbai, Mumbai
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3 - 7 years
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Best in industry1 - 4 lacs/annum

As client services specialist, you will manage day to day communication, issue resolution, SLA adherence, payment collection, service feedback and identifying upsell and cross sell opportunities.

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Operations & Client Servicing

Founded 2018
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Mumbai
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1 - 15 years
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Best in industry1 - 3 lacs/annum

Responsibilities and Duties: 1. Managing / Administering all inquiries or orders that come on the platform 2. Connecting with clients and listing their inquiries 3. Communicating with clients and solving their queries 4. Preparing and maintaining MIS and reports 5. Reporting of daily work Required Experience, Skills and Qualifications: 1. Previous experience of working in a textile company (preferably yarn related job experience) 2. Good understanding of the yarn market 3. Strong Organisational skills 4. The ability to learn quickly 5. The ability to interpret and follow business requirements 6. Problem-solving skills 7. Excellent analytical skills with a good problem-solving attitude Why explore a career at The Yarn Bazaar: 1. Get an opportunity to be a part of a disruptive startup founded by a team of experienced serial entrepreneurs 2. Be a part of an agile and passionate team with no bureaucracy. We believe everyone`s opinion is important as we are a TEAM. 3. Direct involvement with the core team and the ability to influence the project`s future direction. 4. Flexible working hours 5. Informal dress code 6. Competitive salary and benefits 7. Free snacks and beverages 8. Office located at old south Mumbai

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Business Developer (Technology Solutions and / or Brand Marketing)

Founded 2016
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Mumbai, Pune
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2 - 5 years
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Best in industry4 - 10 lacs/annum

About the profile: If you are a Brand Marketing & Technology, enthusiast but yet like to front end conversations with customers and are keen to make a dent in this sector, we would be delighted to hear you out You will be a key member of the team. You possess an entrepreneurial mind-set, gift of the gab, utmost level of confidence and can strike a conversation with anyone around. You are a confident individual, a good conversationalist and an extrovert with a creative streak and good people skills. Deal Closure is your thing, naturally. Your experience does not matter to us, but your understanding of people sure does. We’re waiting for you to assess and strategize our social goals and grab the steering wheel of this billion dollar industry. The Business Development Associate for our Technology & Branding Vertical will directly report to the founding team and will be responsible for driving business into the firm. This is a high-engagement role with corporate clients and thus requires a candidate who is extremely motivated, dedicated, and passionate about their responsibilities. Overall Responsibilities: • The BD Associate will be measured on your ability to maintain manage clients – enterprise and startups Key Responsibilities • Lead generation and prospecting (i.e., cold calling, social media, networking, events, etc.) • Managing the existing sales pipeline management • Cultivating and maintaining midsize and large business relationships with startups and enterprises (corporates) • Pitching to clients who are seeking end to end branding solutions

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Account Manager

Founded 1985
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Mumbai
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3 - 7 years
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Best in industry4 - 6 lacs/annum

New Business Development • Generating business leads from the existing database, through references, existing clients, etc • Identify potential prospects and contact them for meetings • Cold call as appropriate within the market to ensure a robust pipeline of opportunities • Prospect for potential new clients and turn this into increased business leading it to closure and meet sales targets • Meet potential clients and the decision makers within the client company • Research for new Corporate leads on internet, Social/ Professional websites, etc Contracts & Quotation • Develop proposals and coordinate with the superiors for the quotation. • Follow up with the superiors on the business margins and final rates to be proposed to the client. • Revise the quotation in line with the margins in case of negotiation. • After the confirmation on final rates with superiors & Client, prepare the contract and send to the client. • Keeping a track of clients’ contract expiry and pitching for renewals Key Accounts Management • Handle the Operations Activity of clients like Anchor/USV/TVS LS which includes the client requirement of transport. • Understanding the requirement from the client and coordinating with Booking department to arrange & book the vehicle. • Ensuring that entire process of transportation happens smoothly & seamlessly Follow up & Coordination • Collect the consignment details from the client like Pickup location, Destination of consignment, Pickup date, etc. • Sending the client details to the Booking team for processing the Transaction • Coordinate with the billing team for the invoices • Follow up with the Dispatch Team on the status of the transportation • Ensuring smooth completion of the Client Booking in connection with the Dispatch team • Follow up for the payments from the client MIS/Documentation • Providing the monthly Sales MIS Report to the supervisor

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Customer Relation Executive

Founded 2012
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Mumbai
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1 - 7 years
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Best in industry1.2 - 1.8 lacs/annum

Looking for CRE for out stores location across india for a Big E-commerce & Tech Giant. If interested drop in your resumes

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Business Developer

Founded 2017
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Mumbai
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1 - 5 years
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Best in industry4 - 10 lacs/annum

Brief about the company: Financepeer is an AI based peer to peer lending platform. As a P2P lending and borrowing platform, Financepeer partners with Education Institutions and support the students studying at these institutes for fee funding option i.e. EMI facility. Also, Institute gets their 100% fee amount upfront directly into their account. Individual lender/NBFC would come on the platform and invest in these borrowers. Job Overview: We are looking for an experienced person in Education sector who has got the contacts/reach in the segment of Schools, Colleges and Tuition Classes. Preference would be given to candidates who have an experience in Education sector. Roles and Responsibilities: • New Client Acquisition & Business Development ; Tapping new Education Institutes (Schools, Colleges, Classes, etc.) and close the deal • Build and handle collaborations with new Education Institutes • Relationship Building with these Institutes • Maintaining relationships with key people in the education industry and liasioning with relevant colleges/institutes • After onboarding new Schools and Classes ; Training the counsellors about the Financepeer product • Understand the product to negotiate the financial model • Develop and update strategies to build partnerships with Education Institutions • Creating product awareness across all institutes • Act as a bridge between the company and its current market and future markets. • Possess excellent team building and people management abilities • Good Communication Skills • Coordination with Sales, Operation and Technology team for smooth processing • Work in a structured and organized manner • Must have his/her weekly agenda • Reporting daily appointments to the CEO Compensation: • As per industry standards Qualifications and Skills: • CA/Engineer/Lawyer/MBA-Finance and Marketing • Graduates and Post Graduates • Min 2 years of Experience in relevant industry • Thorough knowledge of Microsoft PowerPoint, Word and Excel

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Business Development Manager

Founded 2013
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Mumbai, Navi Mumbai
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1 - 4 years
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Best in industry2 - 6 lacs/annum

Urgent Opening For Business Development Executive/ Manager Position Location: Mumbai Experience: 0-5 years Job Descriptions: Visiting Schools and Colleges for Tie ups Studying Competitors products and service Have Knowledge of a wide range of marketing techniques and concept Calling on school data, generating walk-ins, field visit, counselling, admission conversion, seminar calling, follow up calls for admission, PDC recovery responsibility. Able to handle pressure and parents queries, rigorous as far as closing is considered, motivated, positive attitude, presentable, hardworking, good learner, good knowledge of product etc. Flexibility to travel anywhere as per the company requirements. Planning and overseeing new marketing initiatives Attending conferences, meetings, and industry events Flexible working hrs Monitoring and analysing market trends

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Business Developer

Founded 2016
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Mumbai, Manohar Thana
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3 - 4 years
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Best in industry4 - 5 lacs/annum

Manager – Business Operations Reporting to the Manager – Business Operations, you will partner with different Function heads on cross-functional projects to ensure strategic alignment of business goals and improve operational excellence to maximize efficiency and effectiveness. You will be a crucial link between the functions and the leadership. You will work on a diverse set of problems and challenges – from monetization strategy of new products; to work on growth initiatives to improve customer retention; to partner on go-to-market initiatives and overall sales strategy with Marketing and Sales. Job Responsibilities • Analyze unstructured, ambiguous and complex challenges facing the organization making judicious use of qualitative and quantitative data; gather insights, define problems and identify underlying opportunities • Make compelling recommendations; develop a tactical plan to execute and translate them into results • Assist leadership team with business planning and products roadmap • Lead initiatives to optimize the efforts of function owners – on strategic alignment, being analytical driven and day-to-day operational matters if needed • Lead cross-functional initiatives and special projects that are of strategic importance and highest priority for the leadership team • Act as a link between co-founders and function owners; build consensus amongst different stakeholders • Evaluate and track key performance indicators; set a culture of being data-driven across the organization Required Qualifications • At least 1-3 years of relevant experience at management consulting firm or investment bank; or similar BizOps experience in technology domain. • Structured thinking, strong problem-solving skills with a solid business sense • Proficient in analytics and be able to develop actionable insights using data • Be able to multi-task, prioritise, rapidly iterate and manage communications with different functions in a fast-paced startup environment. • Strong interpersonal, communication and presentation skills • Background and experience in technology is highly preferred • Experience in SaaS, enterprise software is a plus • MBA from class A institution and IIT or technology qualification will be a strong plus

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Android Security Analyst

Founded 2012
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NCR (Delhi | Gurgaon | Noida), Mumbai
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3 - 6 years
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Best in industry8 - 14 lacs/annum

1. Primary responsibility would be to perform Vulnerability Assessment & Penetration Testing as well as Source Code Review of Android Applications and articulate reports of the assessment and present findings to various stakeholders as well as support clients in patching the identified vulnerabilities 2. Perform Android Application Vulnerability Assessment & Penetration Testing 3. Review Android Application Source Code for Source Code Review 4. Write in-house tools, extenders and automated scripts 5. Create / Enhance methodology and process documents 6. Present identified security issues to the stakeholders 7. Contribute to internal Research & Development initiatives

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