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Client Servicing Jobs in Mumbai

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Equity Data Science

at Equity Data Science

4 candid answers
6 products
Shehzarin Lahewala
Posted by Shehzarin Lahewala
Mumbai
1 - 2 yrs
Best in industry
Customer Success
Client Management
Client Servicing

Customer Success Manager


Job Type: Full Time

Job Location: Malad Mumbai

Experience: 1 - 2 Years

Rotational Shift: 02:30 pm to 11:30 pm05:00 am to 02:00 pm08:00 pm to 05:00 am

 

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

 

Responsibilities:

  1. Answering day to day client queries and providing creative solutions
  2. Working on large scale project that optimize our clients’ workflows
  3. Training clients on the EDS platform
  4. Helping to improve client documentation, writing help articles, or creating how to videos
  5. Becoming an expert on the EDS platform

 

Desired Skills / Qualifications:

  1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
  2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
  3. Ability to manage multiple projects and work collaboratively.
  4. Should have excellent writing and verbal communication skills.

 

Benefits and Perks:​

  1. Atmosphere of growth and opportunity
  2. Collaborative culture of smart, young and dedicated people
  3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
  4. Other perks and employee benefit


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BXI World LLP

at BXI World LLP

2 candid answers
Smitha Ganiga
Posted by Smitha Ganiga
Mumbai, Navi Mumbai
2 - 6 yrs
₹4L - ₹6L / yr
New business development
Revenue growth
Client Servicing
B2B Marketing
Sales
+3 more

Company: BXI – Barter Exchange of India


About Us: BXI (Barter Exchange of India) is a Barter Market Place Platform, it is a B2B Community of Brands | Business Units | Organisation and works on the Philosophy of " Give What You Have - Take What You Need " It works on membership model as one stop Digital platform from various categories Who Come and Exchange with Other Members for their Barter Needs. BXI Evaluates your Business Entity and Immediately issue you tokens which can be used to Shop What you Want from the Market Place and You can Network with Other Members Present there. 


Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.


To Name Few Active Brands with BXI : Hyatt | KFC | BOAT | Radisson | Della | India Today | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Business World | Sugar Cosmetics Etc.



What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy


Roles and Responsibilities

* Identify and develop new business opportunities among brands and corporates

* Build and maintain strong relationships with key clients, by assisting and providing suitable solutions

* Generate revenue by meeting or exceeding sales targets through effective sales techniques

* Collaborate with internal teams to ensure the smooth delivery of services and customer satisfaction

* Prepare sales presentations, proposals, and contracts for potential clients

* Participate in networking events and industry conferences to expand business connections

* Provide regular reports on sales activities, pipelines, and forecasts

* Contribute to the development of marketing strategies and initiatives to attract new clients

* Maintain a high level of product knowledge and continuously update knowledge about the company's

offerings

* Provide after-sales services to key clients to build rapport.


Qualifications:

* Minimum of 2 to 5 years of experience in business development or sales, preferably in a B2B environment

* Proven track record in achieving sales targets and driving revenue growth

* Strong negotiation and communication skills with the ability to build rapport with clients

* Experience in membership sales and managing key accounts as highly desirable

* Knowledge of the barter industry or experience with barter trade is a plus

* Ability to work independently, take initiative, and drive results

* Proficiency in Microsoft Office Suite

* Willingness to travel for client meetings and industry events as required


Academic Qualifications: MBA (Marketing)| Bachelor (Commerce OR Marketing)



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BXI World LLP

at BXI World LLP

2 candid answers
Smitha Ganiga
Posted by Smitha Ganiga
Mumbai, Navi Mumbai
10 - 15 yrs
₹10L - ₹15L / yr
Business Development
Client Servicing
Revenue growth
B2B Marketing
Team leadership
+6 more

Company: BXI – Barter Exchange of India


About Us:

BXI (Barter Exchange of India) is a Barter Market Place Platform, it is a B2B Community of Brands | Business Units | Organisation and works on the Philosophy of " Give What You Have - Take What You Need " It works on membership model as one stop Digital platform from various categories Who Come and Exchange with Other Members for their Barter Needs. BXI Evaluates your Business Entity and Immediately issue you tokens which can be used to Shop What you Want from the Market Place and You can Network with Other Members Present there. 


Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.


Our Credentials :


1. Invested Start-Up 

2. First & Only IRTA Approved Company in India 

3. Nishith Desai Associate has Advised BXI with Law and tax Perspective.


To Name Few Active Brands with BXI : Hyatt | KFC | BOAT | Radisson | Della | India Today | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Business World | Sugar Cosmetics Etc.


Role Description

This is a full-time on-site role for a Head of Sales and Business Development at BXI. The role involves managing sales and business development activities, overseeing account management, leading a sales team, and implementing sales strategies to drive growth and revenue for the organization. The position is based in Andheri, Mumbai.


Qualifications

  • Analytical Skills and Team Management capabilities
  • Sales and Sales Management expertise
  • Proven experience in Account Management
  • Strong leadership abilities and strategic sales planning skills
  • Excellent communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Bachelor's or Master's degree in Business Administration or related field
  • Experience in the MICE, Gifting, Media industry is a plus




Read more
BXI World LLP

at BXI World LLP

2 candid answers
Smitha Ganiga
Posted by Smitha Ganiga
Mumbai
10 - 15 yrs
₹10L - ₹15L / yr
Business Development
Client Servicing
B2B Marketing
Revenue growth

Company: BXI – Barter Exchange of India


About Us:

BXI (Barter Exchange of India) is a Barter Market Place Platform, it is a B2B Community of Brands | Business Units | Organisation and works on the Philosophy of " Give What You Have - Take What You Need " It works on membership model as one stop Digital platform from various categories Who Come and Exchange with Other Members for their Barter Needs. BXI Evaluates your Business Entity and Immediately issue you tokens which can be used to Shop What you Want from the Market Place and You can Network with Other Members Present there. 


Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.


To Name Few Active Brands with BXI : Hyatt | KFC | BOAT | Radisson | Della | India Today | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Business World | Sugar Cosmetics Etc.


Role Description

This is a full-time on-site role for a Head of Sales and Business Development at BXI. The role involves managing sales and business development activities, overseeing account management, leading a sales team, and implementing sales strategies to drive growth and revenue for the organization. The position is based in Andheri, Mumbai.


Qualifications

  • Analytical Skills and Team Management capabilities
  • Sales and Sales Management expertise
  • Proven experience in Account Management
  • Strong leadership abilities and strategic sales planning skills
  • Excellent communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Bachelor's or Master's degree in Business Administration or related field
  • Experience in the MICE, Gifting, Media industry is a plus


Read more
BXI World LLP

at BXI World LLP

2 candid answers
Smitha Ganiga
Posted by Smitha Ganiga
Mumbai, Navi Mumbai
10 - 15 yrs
₹10L - ₹12L / yr
Business Development
Client Servicing
New business development
Revenue growth
Sales and operations planning

Company: BXI – Barter Exchange of India


About Us:

BXI (Barter Exchange of India) is a Barter Market Place Platform, it is a B2B Community of Brands | Business Units | Organisation and works on the Philosophy of " Give What You Have - Take What You Need " It works on membership model as one stop Digital platform from various categories Who Come and Exchange with Other Members for their Barter Needs. BXI Evaluates your Business Entity and Immediately issue you tokens which can be used to Shop What you Want from the Market Place and You can Network with Other Members Present there. 


Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.


To Name Few Active Brands with BXI : Hyatt | KFC | BOAT | Radisson | Della | India Today | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Business World | Sugar Cosmetics Etc.


Role Description:


This is a full-time on-site role for a Head of Sales and Business Development at BXI. The role involves managing sales and business development activities, overseeing account management, leading a sales team, and implementing sales strategies to drive growth and revenue for the organization. The position is based in Andheri, Mumbai.


Qualifications:

  • Analytical Skills and Team Management capabilities
  • Sales and Sales Management expertise
  • Proven experience in Account Management
  • Strong leadership abilities and strategic sales planning skills
  • Excellent communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Bachelor's or Master's degree in Business Administration or related field
  • Experience in the MICE, Gifting, Media industry is a plus




Read more
BXI World LLP

at BXI World LLP

2 candid answers
Smitha Ganiga
Posted by Smitha Ganiga
Mumbai, Bengaluru (Bangalore)
5 - 10 yrs
₹9L - ₹12L / yr
Sales
Revenue growth
New business development
Client Servicing

Company: BXI – Barter Exchange of India


About Us: BXI (Barter Exchange of India) is a Barter Market Place Platform, it is a B2B Community of Brands | Business Units | Organisation and works on the Philosophy of " Give What You Have - Take What You Need " It works on membership model as one stop Digital platform from various categories Who Come and Exchange with Other Members for their Barter Needs. BXI Evaluates your Business Entity and Immediately issue you tokens which can be used to Shop What you Want from the Market Place and You can Network with Other Members Present there. 


Visit Us: https://bxiworld.com/

Address: Chakala, Andheri – 400059.


To Name Few Active Brands with BXI : Hyatt | KFC | BOAT | Radisson | Della | India Today | Baskin Robbins | Pizza Express | Philips | Skoda | GMR Airports | Nexus Malls | PVR INOX | Godrej - India Circus | Time Zone | Business World | Sugar Cosmetics Etc.


*What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy*


Role Description


This is a full-time on-site role for a Head of Sales and Business Development at BXI. The role involves managing sales and business development activities, overseeing account management, leading a sales team, and implementing sales strategies to drive growth and revenue for the organization. The position is based in Andheri, Mumbai.


Qualifications

  • Analytical Skills and Team Management capabilities
  • Sales and Sales Management expertise
  • Proven experience in Account Management
  • Strong leadership abilities and strategic sales planning skills
  • Excellent communication and interpersonal skills
  • Ability to build and maintain client relationships
  • Bachelor's or Master's degree in Business Administration or related field
  • Experience in the MICE, Gifting, Media industry is a plus


Read more
BXI World LLP

at BXI World LLP

2 candid answers
Smitha Ganiga
Posted by Smitha Ganiga
Mumbai
0 - 3 yrs
₹2.4L - ₹3.6L / yr
Effective communication
New business development
Client Servicing
Revenue growth
Corporate Communications

What We Need: Energetic & Passionate | Great Sales Skills | Networking Pro | Digital Savvy


Roles and Responsibilities:

*Identify and develop new business opportunities among brands and corporates

*Build and maintain strong relationships with key clients, by assisting and providing suitable solutions

*Generate revenue by meeting or exceeding sales targets through effective sales techniques

*Collaborate with internal teams to ensure the smooth delivery of services and customer satisfaction

*Prepare sales presentations, proposals, and contracts for potential clients

*Participate in networking events and industry conferences to expand business connections

*Provide regular reports on sales activities, pipelines, and forecasts

*Contribute to the development of marketing strategies and initiatives to attract new clients

*Maintain a high level of product knowledge and continuously update knowledge about the company offerings

*Provide after-sales services to key clients to build rapport.


Qualifications:

*Minimum of 3 months to 3 years of experience in business development or sales, preferably in a B2B environment

*Proven track record in achieving sales targets and driving revenue growth

*Strong negotiation and communication skills with the ability to build rapport with clients

*Experience in membership sales and managing key accounts is highly desirable

*Knowledge of the barter industry or experience with barter trade is a plus

*Ability to work independently, take initiative, and drive results

*Proficiency in Microsoft Office Suite

* Willingness to travel for client meetings and industry events as required


Academic Qualifications: MBA (Marketing)| Bachelor (Commerce OR Marketing)

Read more
EASYECOM
Shraddha Mahajan
Posted by Shraddha Mahajan
Delhi, Gurugram, Mumbai
1 - 3 yrs
₹5L - ₹10L / yr
Client Servicing
Customer Retention
Client Management

About the Position:

We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.


About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!


Roles & Responsibilities:

● Developing strong relationships between key clients and companies.

● Resolving key clients' issues and complaints promptly

● Understanding the business needs of key accounts, and providing them with an effective solution.

● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).

● Upselling to key accounts Presenting reports on account progress, and sharing future goals with other team members.


Requirements:

● Candidates with a bachelor's in technology or business are preferred.

● A minimum of 2+ years experience in account management.

● Excellent communication skills and listening skills.

● Fluency in both English and Hindi.

● Should be able to quickly get a thorough understanding of the company product.

● Should be able to multitask and manage time effectively.

● Should have strong interpersonal relationship skills.

● Ability to understand the company’s key clients and their position in the industry.

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Procreator Solutions Private Limited

at Procreator Solutions Private Limited

1 video
3 recruiters
Akanksha Shringarpure
Posted by Akanksha Shringarpure
Remote, Navi Mumbai, Mumbai
4 - 8 yrs
₹10L - ₹20L / yr
User Experience (UX) Design
User Interface (UI) Design
skill iconFigma
Team Management
Client Servicing

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

This is a remote position.

Lead UI/UX Designer

Translating bold ideas into stunning, user-centric designs


What you need to bring to the ‘table’

  • Passion for Innovation: A relentless drive to create user-centric designs that set trends and exceed expectations.
  • Leadership & Collaboration: Ability to lead design processes from concept to final hand-off, fostering a creative and innovative team environment.
  • Client & User Engagement: Skills to understand client and user needs, translating them into exceptional products, websites, and applications.
  • Design Systems Mastery: Expertise in developing and implementing comprehensive design systems and components.
  • Problem-Solving: Sharp problem-solving skills to identify and address UX issues, refining the user experience through feedback and usability testing.
  • Mentorship: Experience guiding and mentoring a team of UX designers, promoting a collaborative and inclusive work environment.
  • Experience: At least 5 years in UI/UX design with a strong portfolio showcasing your expertise.
  • Critical Thinking: Analytical skills to tackle complex design challenges and propose innovative solutions.


What you will do

  • End-to-End Design Execution: Lead and execute all design stages from initial concept through wireframing, visual design, to final hand-off for development.
  • Prototyping & Specifications: Create high-quality design prototypes, features, and specifications reflecting deep user insights and client needs.
  • Review & Feedback: Critically review wireframes, storyboards, user flows, and visual designs to meet ProCreator standards and client expectations.
  • Design Systems & Problem-Solving: Establish and maintain comprehensive design systems, proactively troubleshooting UX issues and incorporating feedback.
  • Team Leadership: Mentor junior designers, fostering their growth and ensuring high-quality output across projects.




Requirements


  • UX Methodologies: Proficiency in research, personas, wireframing, and prototyping.
  • Design Expertise: Ability to translate user journeys into visually stunning and intuitive UI designs, with a strong understanding of UI principles.
  • Design Systems: Proven experience in building and utilizing design systems, with advanced skills in Figma.
  • Platform Experience: Extensive experience in designing for both web applications and mobile platforms (iOS and Android) with a strong portfolio showcasing successful projects on these platforms.
  • Communication: Excellent verbal and written communication skills to articulate design decisions to clients and stakeholders effectively.
  • Leadership & Mentorship: Willingness to mentor and support junior designers, fostering a culture of continuous improvement.
  • Bonus Skills: Experience with motion design/prototyping tools like After Effects and ProtoPie.



Benefits


  • Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
  • Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
  • Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
  • Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
  • Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
  • Team Retreats: Annual retreats focused on team-building.
  • Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
  • Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.


Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!


Read more
Dreamcast

at Dreamcast

1 recruiter
Akshay Kaushik
Posted by Akshay Kaushik
Jaipur, Delhi, Mumbai
3 - 5 yrs
₹6L - ₹12L / yr
Client Servicing
Client Management
Customer Service

Summary


Join Dreamcast, a leader in the event tech industry, as our new Client Servicing specialist. Embrace the opportunity to contribute to creating exceptional event experiences by blending client servicing with cutting-edge streaming technology. In this role, you'll be at the heart of ensuring client satisfaction by offering tailored tech solutions for virtual, hybrid, and in-person events. Collaborate closely with our diverse team of developers, designers, and event planners to bring innovative ideas to life, ensuring each event is memorable. Unique to this position is the chance to grow within an environment that values creativity and continuous learning. As part of the Dreamcast family, you will have access to unparalleled growth opportunities in the evolving Event-Tech landscape. This role is perfect for individuals passionate about technology's power to transform events, aiming to deliver first-class service while pushing the boundaries of what's possible in the event industry.


Responsibilities


  • You will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and enthusiasm at every stage of their event-planning process.
  • We expect you to conduct thorough onboarding sessions for clients, guiding them through our SaaS products and demonstrating how these solutions can enhance their event experiences.
  • You shall coordinate closely with our technical team to troubleshoot any issues that arise during the setup or execution of virtual, in-person, or hybrid events, providing timely and effective solutions.
  • You will be responsible for managing client expectations, keeping them informed about project progress, and setting realistic timelines to ensure a seamless experience.
  • We expect you to gather client feedback post-event, analyzing it to identify areas for improvement in our services or technology suite, thereby contributing to continuous product enhancement.
  • You shall keep abreast of industry trends and developments, sharing insights with both clients and our internal teams to foster innovation within our event tech solutions.
  • You will develop tailored proposals that match the specific requirements of each client, incorporating our range of tech solutions to meet and exceed their event objectives.
  • We expect you to participate actively in team meetings, offering creative ideas and strategies for enhancing client satisfaction and driving the growth of Dreamcast's event tech suite.


Requirements


  • You must possess strong technical skills with the ability to swiftly troubleshoot streaming issues during live events, ensuring a seamless experience for all attendees.
  • You should have a deep understanding of various streaming platforms and technologies and be capable of advising on the best solutions tailored to each event's unique needs.
  • You are expected to maintain excellent communication with clients, understanding their requirements and providing updates throughout the event planning and execution process.
  • You must demonstrate proficiency in using our Event-Tech Suite software, effectively managing and integrating it into client events for an enhanced experience.
  • You will be responsible for conducting pre-event testing and rehearsals, guaranteeing that all technical aspects operate flawlessly.
  • You ought to collaborate closely with other team members to develop innovative event concepts that leverage our technology to meet and exceed client expectations.
  • You are required to provide training and support to clients on how to use our SaaS products effectively, ensuring they maximize the value of our services.
  • You should actively stay informed about the latest trends and advancements in event technology, applying this knowledge to continually improve our offerings.


Skills


  • Client relationship management
  • Streaming technology expertise
  • Event planning proficiency
  • SaaS product knowledge
  • Technical troubleshooting
  • Digital content distribution
  • Customer service excellence
  • Hybrid event coordination
  • Project management skills
  • Virtual platform navigation


Read more
Mumbai
3 - 4 yrs
₹3L - ₹4L / yr
HVAC
Design thinking
Project Management
quality assurance
Budget
+1 more

Job Summary:

The Project Engineer - HVAC will play a crucial role in the successful execution and

delivery of HVAC projects. This position requires a deep understanding of HVAC systems,

strong project management skills, and the ability to collaborate with cross-functional teams.

The Project Engineer will be responsible for overseeing project planning, design, execution,

erection commissioning and ensuring that projects are completed on time and within budget.

Responsibilities:

Project Planning:

 Collaborate with clients, architects, and internal teams to define project scope,

objectives, and requirements.

 Develop detailed project plans, including timelines, budgets, and resource

requirements.

Design Coordination:

 Work closely with design and engineering teams to ensure that HVAC systems meet

project specifications and regulatory standards.

 Review and approve design documents and drawings.

Project Implementation:

 Oversee the execution of HVAC projects, ensuring adherence to project schedules and

budget constraints.

 Conduct regular site visits to monitor progress and resolve any on-site issues.

Quality Assurance:

 Implement quality control measures to ensure that HVAC systems meet industry

standards and client expectations.

 Conduct inspections and tests to verify compliance.

Client Communication:

 Serve as the main point of contact for clients during project implementation.

 Communicate project updates, address concerns, and ensure overall client satisfaction.

Team Collaboration:

 Collaborate with cross-functional teams, including engineering, procurement, and

construction, to ensure seamless project delivery.

 Foster a collaborative and positive working environment.


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Merito

Merito

Agency job
via Merito by Jinita Sumaria
Mumbai
2 - 6 yrs
Best in industry
Channel Sales
Direct sales
Sales strategy
Compliance
Client Servicing

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.


Location: Mumbai



Roles and Responsibilities:


• Impanel distributors to sell the investment management schemes

• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined

• Handling channel and client queries


Strategy Planning:

• Achieve set targets through a designed strategy

• Keep monitoring & review strategy on an ongoing basis

• Internal Coordination:

• Liaising with senior management to arrive at clear objectives for the department


Resource planning:

• Liaising with investment teams to enable client interaction & information

• Liaising with operations and ensuring smooth functioning between the department & operations

• Ensure proper compliance with respect to all channel partners – distributors/clients etc.


Compliance:

• Ensure all activities are as per proper compliance internally and as per regulatory requirements

• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis



Requirements:

• Graduate

• Great command over English & Regional Language

• Experience 2 – 5 years

Read more
Epicenter Technologies
Agency job
via Exceliq solutions by Rohitt shrivasttava
Mumbai
5 - 10 yrs
₹12L - ₹15L / yr
Human Resources (HR)
Client Servicing

Desirable Requirements:

  1. Ability to handle a variety of position types/business groups/geographies effectively and independently
  2. Ability to lead large teams and work directly with the teams on their day-to-day conversions
  3. Should be able to drive and lead large customers independently thus increasing client wallet share
  4. Plan, Strategize & build avenues/strategies for improvisation & scale numbers month on month
  5. Requirement analysis, sourcing, interviewing, selling, salary negotiations, offering and post-offer follow-ups
  6. Should have developed, driven, and executed comprehensive search strategies to recruit senior and niche Candidates in a limited Talent Pool
  7. Utilized cost-effective tools to reduce average spend per hire and decrease cycle times
  8. Should be able to work on capability building of the team and retaining the best talent
Read more
Programmatic & Growth Marketing Platform

Programmatic & Growth Marketing Platform

Agency job
via Merito by Jinita Sumaria
Bengaluru (Bangalore), Mumbai
3 - 4 yrs
₹10L - ₹11L / yr
Client Servicing
Customer Relationship Management (CRM)
Client Management
Customer Success

About Company - 


They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.


We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.


We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.


Responsibilities-


1. Ability to translate client briefs into specific actionable items for different departments

2. Handling client engagements at the senior level with client team.

3. Articulate brand requirements and communicate the same to the teams internally

4. Handle the operational job requirements.

5. Should be able to minute meetings clearly

6. Follow up with internal teams for job delivery as per time lines committed

7. Should wear the brand hat and be able to disseminate information internally

8. Conduct market research and data to find out need gaps in the product.

9. Keep a track on competition activities.

10. Ensure all financials in terms of job estimation, billing and collection happens on time.

11. Be the brand custodian 


Requirement -


- Strong Experience in Client servicing and customer success


- Required skills - program management, presentation/communication, number crunching.


- Experience - 3-4 years in the digital media industry


- Not looking for folks with experience outside of the digital media industry


- Someone who have worked with solution providers or publishers managing clients

Read more
Decimal Point Analytics
Mumbai, Nashik
3 - 8 yrs
₹6L - ₹15L / yr
Presales
Presentation Skills
Proposal writing
Client Servicing
Client Management
+1 more

Role Description

Key Responsibilities and Accountabilities

We are seeking a highly motivated individual to coordinate and collaborate with our sales, delivery, and support teams in the creation of sales-related documents, specifically pre-sales activities, documents, proposals, client presentations, due-diligence, risk assessments, and more.

As a key member of our team, you will be responsible for understanding clients' existing business processes and requirements and providing pre-sales support for our Sales Managers and Account Managers.

Proposals- In this role, you will need to understand the requirements and create a winning proposal or presentation based on inputs from multiple technology and domain teams. You will need to coordinate with different teams to ascertain inter-dependencies and maintain an overall proposal delivery project plan with defined tasks, deliverables, and associated timelines.

Repository - You will be responsible for creating and maintaining case studies, introductory segment presentations, and samples in coordination with delivery and sales teams.

Pipeline Reporting- The role also involves sales pipeline reporting and tracking, including financial and sales activity reporting. You will also be responsible for ensuring that all standard company presentations, brochures, and collaterals are up-to-date and indexed properly in the repository.

As a self-starter, you will be expected to identify key issues and priorities and focus on delivering required results with minimal direction and supervision. Multitasking with a high level of ownership is essential for success in this role, considering the high level of role seniority and sensitivity.

Market Intelligence- As a key member of our team, you will be responsible for conducting comprehensive reviews of the market through a thorough analysis of demand-supply dynamics, competition landscape, value chain, and regulatory frameworks governing the industry. In addition, you will conduct in-depth assessments of companies involving a review of their business structure, product/service offerings, management team, recent developments, go-to-market approach, and outlook.

Leadership- As a mentor, you will be responsible for training associates/analysts working on the projects being executed. You will support the development of proposals through case-studies, samples, and preliminary background research. You will exhibit sector-specific subject-matter expertise as relevant.

 

Reporting: EVP, Client Engagement Team

 

Internal and External Interfaces - DPA sales & marketing, operations teams and Clients

 Position Details: Full-time, permanent position

Qualification: MBA in Finance/ Marketing. Experience in the financial services industry will be an added advantage.

Research background will be an added advantage.

 

 

Work Timing: Day shift ~ 11am to 8 PM shift

 

Skills and Experience:

 

·  Good flair for writing and presentation skills

·  Good communication skills with an excellent command over English

·  Good understanding of financial markets/economics

·  Ability to articulate and communicate thoughts/opinions in effective manner.

·  Good command over MS Word, Excel, Powerpoint

Behavioral and Culture Competencies

·  Should be able to think on their feet when it comes to proposing solutions to clients based on their pain points/requirements.

·  Must be a team player.

·  Able to co-ordinate with multiple teams within the organization along with client teams(s)

·  Comfortable in client communication, written and oral

·  Able to work under pressure and with short deadlines

 

About Decimal Point Analytics:

 

Decimal Point Analytics (DPA) is a modern technology-enabled research and consulting firm. Since our inception in 2003, we have been a trusted partner to an entire spectrum of financial market professionals. We are thrilled to be able to deliver innovation in research processes through a team of experts in financial services and computing. By utilizing and scaling the values we bring into the engagements, our customers have been able to delight their end-customers and garner competitive advantage in the process.

 

Why should you be excited about this role?

 

We are the backbone of the organization when it comes to engaging with clients and growing the business at a strategic level. If you believe that you have what it takes to contribute meaningfully to accomplish these goals, this is the role for you!

If you are a detail-oriented and motivated individual with a passion for sales support and coordination, we encourage you to apply for this exciting opportunity.

 

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A full Funnel Media Agency

A full Funnel Media Agency

Agency job
via Merito by Jinita Sumaria
Navi Mumbai
4 - 6 yrs
Best in industry
Digital Marketing
Social media strategy
Digital strategy
Digital media
Client Servicing
+1 more

About the Company

Ranked by Deloitte amongst India's top 25 fastest-growing tech companies, they are a well-capitalized digital startup pioneering full-funnel marketing via programmatic media. They are trusted by leading marketers and agencies in India and is expanding its footprint globally.


Roles & responsibilities:

• Proven experience in Digital Marketing and an understanding of Media channels.

• Identify key audiences - sizing and profile using data points, to determine whether the given audience can achieve the client’s business objective

• Within the aligned audience(s), identify key human truth (insight) using data (quantitative/ qualitative) that leads to a   communication platform (one-liner) that demonstrates what a brand should be saying to them and how it should be behaving in media to drive the change in perception/behavior (from/to)

• Flair for communication and presentation to engage and influence stakeholders positively.

• Creation of tactical plan presentation and supporting media plan templates

• Use an understanding of the campaign and marketplace to contribute ideas for campaign experiments

• Build activation platforms/ideas stemming from data-backed cultural or behavioral insights

• Set budget allocation & key channels identified for each to hit the objective

• Write/develop agency POVs based on the latest trends and developments that matter to our industry/clients

• Work on the brand portfolio, brand positioning, and GTM strategy as necessary

• Expertise in problem-solving and technology development.


Requirements:

• At least 4 years of relevant experience (strategy, media, consulting, research)

• Experience in digital media, advertising, marketing

• Solid grasp of digital marketing, especially a deep knowledge of digital media

• Working knowledge and effective vocabulary across search, social, display, video, and/or programmatic media buying

• Prior experience working on a global brand, with a proven track record of driving media and campaign strategies (along with presenting them to senior stakeholders)

• Ability to navigate the digital ecosystem like Facebook, Google, Twitter, LinkedIn, OTTs

• Understanding of brand and DR objectives

• Deep understanding of planning, audience research and measurement tools; with the ability to land on media solutions


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A Financial Services Company

A Financial Services Company

Agency job
via Merito by Jinita Sumaria
Mumbai
2 - 4 yrs
₹4L - ₹6L / yr
Client Servicing
Customer Retention
Team Management
Business Development
Insurance management

About Company

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.


Roles & responsibilities:

• Key connect with Insurance Companies to procure competitive pricing and terms

• Timely and compliant placements of all lines of General Insurance Products

• Assisting the sales team to close business

• Client onboarding, retention & renewals, and servicing requirements

• Assisting onboard clients for all their new / renewal requirements

• Keeping customers updated on the latest products to increase sales.

• Preparing RFQ’s for all General Insurance requirements

• Retention – Manage servicing team for renewal retention; visiting clients for managing relationships; retention of existing policies/clients


Requirements:

Technical Skills:

• MS Office – Word, Excel, PowerPoint, and Outlook.

Education, experience & skills required:

• Graduate / MBA or relevant degree. Insurance degree would be an added advantage.

• Knowledge of insurance / General Insurance domain preferred.

• 2 to 4 years of experience in Insurance Broking / Placement & Retention.

• Excellent interpersonal and communication skills

• Proficient in all Microsoft Applications

• Superior product knowledge

• A team player with leadership skills

• Maintain a positive attitude focused on customer satisfaction.

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Mumbai
2 - 6 yrs
₹5L - ₹15L / yr
Customer Success
Customer Relationship Management (CRM)
Key account management
Client Servicing
Communication Skills
+1 more

Responsibilities •Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought and execution leadership is sought. •Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner. •Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client •Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives •Liaise directly with the client, including when required with the senior management •Convey progress on the account including presenting to the client periodically on achievements and growth. •Build case studies that can be used both with the client and within the organisation to demonstrate the effects of loyalty and working with the organization



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Debox
Giriraj Kokane
Posted by Giriraj Kokane
Mumbai, Thane
1 - 3 yrs
₹2L - ₹3L / yr
Client Servicing
Benchmarking

About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.


From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.


Role: Client Servicing Specialist


Location: Thane (Mumbai)


Work Experience: 3-4 Years


Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.


Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.


Job Description:

  • Continuous benchmarking of clients competitors and industry practices
  • Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
  • Research on industry trends, promotions, business cycles and retention rates
  • Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
  • Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
  • Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
  • Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
  • Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
  • Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
  • Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
  • Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
  • Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
  • Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 


Required Skills:

  • Excellent communication and presentation skills 
  • Ability to manage various types of clients
  • Good analytical skills and data orientation (should be good with excel and data analysis)
  • Excellent in Time Management
  • Ability to manage and get work done through the teams
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Flowace
Nandini Jain
Posted by Nandini Jain
Navi Mumbai
0 - 1 yrs
₹2.4L - ₹3L / yr
Customer Success
Account Management
Effective communication
Client Servicing
Interpersonal Skills
+2 more

Customer Success Executive Responsibilities:

  • Visit & Manage client site.
  • Sustain business growth and profitability by maximizing value.
  • Provide assistance for using our product properly.
  • Hold product demonstrations for customers.
  • Verify whether the process is functioning properly.
  • Handle and resolve customer requests and complaints.
  • Minimize customer churn.

 

Customer Success Executive Requirements:

  • Communications or marketing degree.
  • Highly organized and able to multi-task.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills.
  • Demonstrate leadership qualities.
  • High computer literacy and ability to learn new software.
  • Knowledge of customer success processes.
  • Experience in document creation.
  • Patient and active listener.
  • Passion for service.

 

Why work for Flowace?

  • Opportunity to grow the product 100x as the product is of world-class standards
  • Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
  • Very healthy work environment and work-life balance
  • Extremely collaborative and helpful team members to work with
  • Employee engagement programs such as Fun Fridays, Wellness, and Community Building
  • 5 days of hungry hustling and 2 days of absolute rejuvenation every week
  • Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

 

Company Website - https://flowace.in/" target="_blank">https://flowace.in/

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global management research and consulting firm

global management research and consulting firm

Agency job
via Qrata by Blessy Fernandes
Mumbai
5 - 10 yrs
₹15L - ₹28L / yr
Operations
Project Management
Client Servicing
Technical analysis
Business management
+2 more
Requirements :
• Background in Project Management, Client Service Operations
• Must have 6-8 overall experience, with 2-3 years in a technical lead role designing and building backend systems
• Good understanding of Agile methodology
• Excellent business communication skills
• Strong people management capabilities. Confident and self-motivated with experience
in effectively negotiating with and influencing others.
• Possess a pro-active and resilient posture, stay focused, and be committed to delivering across multiple functions.
• Ability to gather and analyze facts and data, provide value-added analysis and recommendations to management, make a quality judgment and support critical decisions risk response.

Responsibilities: 
• Defining product strategies for new product development
• Implementation of uniform technical methods in user acceptance testing
• Understands features and interdependencies within the tools and acts as a technical lead to contribute to various implementation projects.
• Planning and monitoring of the project deliverables from the team.
• Develops guidelines, procedures and programs for internal operational adherence
• Mentor the project team in executing the identified projects.
• Supports strategic selling opportunities by providing technical expertise and advice during the sales process.
• Define product roadmap for new products
• Write up workflows and dig deep into solutions.
• Develop and maintain checklists and programs to ensure adequate operational controls.
• Improve customer experience by keeping governance on operational process
• Plan internal quarterly technical needs and work with IT team to prioritize development
• Make recommendations to the management about risks, policies and audit triggers.
Read more
LogiNext

at LogiNext

1 video
7 recruiters
Rakhi Daga
Posted by Rakhi Daga
Mumbai
4 - 7 yrs
₹1L - ₹1L / yr
SaaS
Client Servicing
Sales
Lead Generation
Business Development
+1 more

LogiNext is looking for a dynamic and competent Enterprise Business Development Manager to work directly with the leadership team at LogiNext and at some of the largest global organizations to help them understand LogiNext technology and sign them up under commercial contracts. You will be a key face to represent LogiNext and build strong and long lasting relationships from the scratch. LogiNext has a stellar line up of large enterprises and you will be expected to contribute for upselling and cross-selling to the existing clients as well. Proven track record of consultative enterprise sales, continuous relationship building with C-level executives, exposure to large scale cloud/SaaS based software deployments and ability to work in agile/multi-tasking work environments will lead you to remarkable growth and leadership opportunities at LogiNext.

 

Responsibilities:

  • Drive end to end sales cycles including lead generation, lead qualification, sales presentations, technology demonstrations, account based marketing, running simulations and evaluations on client site, commercial proposal submissions, contract negotiations, revenue generation and account receivables
  • Develop a trusted advisory relationship with client stakeholders, executive sponsors and
  • Proactively assess, clarify, and validate client needs on an ongoing basis and convert client needs into enterprise contracts to meet sales quota/target
  • Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to client needs and objectives
  • Analyze latest marketing trends using CRM and analytics tools and tracking competitors activities and providing valuable inputs for fine-tuning marketing strategies
  • Go extra mile to make it a great experience for the client and build a great organization at LogiNext with a “get-things-done” attitude

 

Requirements:

  • Bachelors degree or higher in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Commerce, Engineering, Business Management, Marketing or related field from top-tier school
  • 4 - 7 years of experience in enterprise or business development in a technology company
  • Flexibility and willingness to travel 80% of the times to provide client service to a large number of client accounts across multiple geographies with passion, strong initiatives and positive attitude
  • Advanced skill-set for driving system integrations, gathering requirements, writing SOWs, documenting RFI/RFPs, submitting commercial proposals and cross-functional project management
  • Expertise to work on executive presentations, advanced CRM and other sales & marketing-focused automation tools is a plus
  • Excellent written and verbal communication skills and ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
  • A confident and dynamic working persona, which can bring fun to the team, and sense of humour, is a plus
  • Strong organizational skills, judgment and decision-making skills, and ability to work with quota/target-based sales
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LogiNext

at LogiNext

1 video
7 recruiters
Rakhi Daga
Posted by Rakhi Daga
Mumbai
1 - 3 yrs
Best in industry
SaaS
Operations
Communication Skills
Escalation management
Incident management
+4 more

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0szpm?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!


About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.


Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

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Acture Media
acture media
Posted by acture media
Mumbai
1 - 2 yrs
₹2L - ₹3L / yr
Social media management
Social media strategy
Client Servicing
Social Media Marketing (SMM)

Client Servicing Manager must have strong interpersonal and communication skills and must have worked in an Advertising agency before. They must be able to strengthen the relationship between the agency and the clients. They must be good at:

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Schbang Digital Solutions
Saylee Pawar
Posted by Saylee Pawar
Mumbai
1 - 6 yrs
₹1L - ₹5L / yr
Product Management
Client Servicing
Client Management

Experience required:

3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website

Responsibilities:

  • Oversee responsibilities and timely execution of Web Executive
  • Collaborate with SEO Team to implement strategies
  • Liaise with Design and Development teams for tasks and projects
  • Be proactive in pitching improvements to the websites
  • Plan, implement, manage, monitor, and upgrade the client's website
  • Respond to and troubleshoot all website issues
  • Identify and respond to all website security breaches
  • Ensure that the website is protected by enabling the appropriate security measures
  • Conduct content audits to eliminate redundant and/or duplicate information
  • Plan communication aligned with the brand’s strategy
  • Ensure website quality and efficiency by conducting regular test plans
  • Plan to improve the User Experience of the website regularly
  • Collaborate with teams and management to ensure that the website aligns with brand strategy
  • Prepare and present strategies to grow website metrics that are important to the brand
  • Keep up-to-date with industry best practices and monitor competitor websites
  • Plan, strategise and track promotional campaigns
  • Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders
  • Maintain tracker of all updates on the website
  • Ensure Client satisfaction & smooth communication
  • All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail

KPIs:

  • At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)
  • Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)
  • Participate in at least 2 external website awards

Skills required:

  • Strong attention to design detail
  • Understanding user behaviour and building user journey
  • Analytical mind and problem-solving attitude.
  • Fantastic time management skills
  • Ability to manage and work with teams
  • Good clear communication
  • At least 2 years of experience using any 2 CMSes
  • Experience using at least 1 ecommerce platform (eg: Shopify, Magento)
  • Google Analytics Power User
  • Understand and read API Documentations
  • Ability to adapt to new tools and softwares
  • Resolve team conflict
  • Good understanding of SEO
  • Ability to troubleshoot website issues in a fast-paced environment
  • Presentation skills
  • Preparing Pitch decks

Tools to master:

  • Google Analytics
  • Hotjar
  • Microsoft Clarity
  • CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
  • Shopify Analytics
  • Google Search Console
  • Google Tag Manager
  • Google Docs, Slides, Sheets | Excel, Word, Powerpoint
  • Photoshop & Illustrator basic
  • Figma basic
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Remote only
3 - 6 yrs
₹5.5L - ₹7.8L / yr
PPC
Google Adwords
Lead Generation
LinkedIn
Google Cloud Platform (GCP)
+5 more

We are looking for a Client Key Account Manager who has an experience in coordinating with the clients and the Digital marketing team. The Account manager will be the liaise between clients and the internal teams (content writers/graphic designers/ implementors/ Billing) to ensure the timely and successful delivery of solutions pertaining to our client's needs. Knowledge of LinkedIn Advertising or PPC campaign is a must. Also, understanding of tech is a plus since we have major tech clients on board.

 

Experience - 4 years - 5 years as an Account manager experience

 

The Ideal Candidate

 

Client Management: Your main task as an Account Manager is to understand and manage clients’ expectations, coordinating with the client and the team and keep them aware about the actions you're taking and how we're progressing. Communication with the client will be basic as your main job is to get results for the clients. Responding to client queries (Account updates, Billing Inquiries, or General complaints) in an effective manner, via Phone calls, Emails, and Chats within the time limits and following up to ensure resolution whenever required.

 

LinkedIn Ads / PPC campaign: Experience with LinkedIn Ads / PPC campaign is required. You are expected to to make day to day changes in the LinkedIn ad manager and take care of the campaigns. Not only do you need to know the fundamentals of LinkedIn or PPC Ads, but also be experienced enough to come up with campaign strategies and manage long term while getting results.

 

Accounts handled: You should have handled minimum 50 lakhs worth of ad spent in past on either PPC campaign / LinkedIn Ads campaigns.

 

Problem Solving: We’re always here to support our team members but you need to be someone who can roll up your sleeve and do your best to deal with problems - and solve those which you can actually solve. Identifying customer needs, and problems and taking proactive steps to maintain positive experiences.

 

Marketing Strategy: Your main job is to learn about the client's business and understand what they sell, who they sell to, etc. in order to use this to guide the client towards strategies that help their ad campaigns become as profitable as possible (with the account executive’s & account lead’s help).

 

Important Personality Traits

  • Persuasive, Assertive, Confident, Direct
  • Strong English proficiency
  • Should be available in IST time zone
  • Willing to work in US time zone, as and when required
  • Remote working.
  • Fast Internet & Power backup (if you have frequent power cut issues).
  • Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere.

 

 

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ideafarms
Agency job
via WEN by Harsimrsn Kaur
ghatkopar, Mumbai
3 - 8 yrs
₹4L - ₹6L / yr
Client Servicing
Videography
Digital photography
Social Media Optimization (SMO)
Expectation
1. Self starter and is familiar how to work with an organized chaos since that is how most agencies function
2. Well aware of social media metrices, analytics and platform
3. Understands how to co-ordinate with clients as well as with teams internally
4. Mobile, we are working remotely but we always on out toes and we may start hybrid office in two-three months
5. Understands and is a digital native and trainable for offline work
6. Expected to run job lists and networks of all current jobs and projects
7. Expected to be punctual and accountable for his/her work and the work of the team
8. Expected to understand both b2b and b2c categories
9. Expected to understand and be able to craft creative briefs
10. Expected to understand how to function under timelines and run timelines
11. Experience in beauty category would be an added advantage
12. expected to have the ability to multi task
13. Added advantage will be shoot exposure
Read more
NoBroker

at NoBroker

1 video
26 recruiters
Priyanka Shukla
Posted by Priyanka Shukla
Mumbai, Navi Mumbai, Noida
2 - 4 yrs
₹6L - ₹8L / yr
Vendor Management
Vendor relationships
B2B Marketing
Facility management
Client Servicing
+1 more
Vendor Partnership & Alliances:
About The company:
NoBrokerHood started in the year 2018, aimed to make life more convenient and secure for residents in any
housing society. NoBrokerHood offers a plethora of services and features which enables its customer, as a user, to
manage multiple activities inside residential buildings, housing societies, and gated communities. From finding
domestic help to monitoring visitor entry and maintenance or utility bill payment, it’s all done from your phone. It
also further strengthens the safety of your society by keeping visual and digital records of all entries and exits –
accessible anytime and anywhere – and automates staff entry through a facial recognition or biometric process.
About the role:

Qualifications and Education Requirements
• Excellent Verbal and Written communication skills
• Minimum 1 year into vendor acquisition/alliances
• Good interpersonal skills, numerical and analytical ability
• Decision making skills
• Good in making presentations
• Language Required: English, Hindi & Regional language is mandatory
• Should be flexible for any 9 hour shift between 8 am to night 11 pm & 6 days
Working with 1 day rotational off
Role and Responsibility
• Responsible for B2B Partnership & alliances across the city
• Able to implement different strategies for on-boarding new vendors across all the apartment category
• Holding in person meetings with the potential vendors and creating proposals for the same
• Setting up a reward platform via tie up with vendors
• Building good relationship with the new vendors
• Setting up a revenue model for vendor partnership

To be successful in this role, you’ll need to have the following skills:
• Communication: Excellent communication skills in English and/or any regional language.
• Agility: Ability to change according to business requirements.
• Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and
get things done.
• Data-driven: Keen interest in analyzing performance data and transforming it into actionable strategies.
• Growth-driven: Keen to grow as an individual.
Benefits
• Performance Bonus
• Private Health Insurance

Age Criteria : Till 32 Years
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3 Minds Digital

at 3 Minds Digital

5 recruiters
Harnish Shah
Posted by Harnish Shah
Mumbai
0 - 3 yrs
₹1L - ₹2.5L / yr
Client Servicing
Client Management
Digital Marketing
Branding
Packaging design
+2 more
Tasks and Activities:
1. Serve as a day-to-day point of client contact
2. Writing creative briefs & minutes of the meeting and de-briefing the team
3. Research and prepare client presentations, reports and conduct in-person client meetings
4. Research on industry & competitor trends to apply best practices to client portfolio
5. Understanding client goals/objectives and their creative requirements including Branding,Packaging, UI/UX Design, Social Media, Content Development, Web Development, Graphic Design, Digital Marketing & more
6. Work jointly with the internal team to drive strategy & development
7. Identify growth opportunities from the client portfolio and drive revenue by upselling
8. Research & keep current on emerging online trends and best practices within the Creative Digital Industry.
10. Maintaining profitability of all the projects and completing projects within stipulated timelines.
11. Keeping a track of all the payment milestones for the projects.
12. Being a part of brainstorming sessions with the creative team to facilitate good campaigns.
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Valuepitch
Navi Mumbai, Mumbai
1 - 3 yrs
₹2L - ₹3L / yr
Communication Skills
Software Testing (QA)
MS-Office
Client Servicing
Client Management

B2BTesters is a fast growing startup with a team of 120+ people providing Testing As A Service (TAAS) to funded startups such as zeelearn, 73 Strings , BIZONGO, Classplus and many more. Within one year of operations, we have acquired 30+ blue chip startups and crossed 100 colleagues. 

 

 

With us you will have the exposure to a wide variety of industries and be in the cutting edge of latest happenings and technologies in the startup world and the testing world. 


Role & Responsibilities:

Work with clients in support of new business opportunities, client service, and internal team communication

• Understanding client queries on features and issue , coordinating with internal team members.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations

• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.
.Preferably having knowledge on different software tools.



skill:

Strong Written and verbal communication
Quick learnier, Management skill

 

Read more
Global Media Agency- A client of Merito

Global Media Agency- A client of Merito

Agency job
via Merito by Merito Talent
Gurugram, Mumbai, Bengaluru (Bangalore)
6 - 12 yrs
₹25L - ₹32L / yr
media
Advertising
Client Servicing
Client Management
Market Research
+1 more
Our client creates the data products & technology that make advertising work better for people.
 
Key Responsibilities: 
  • Execute an ecosystem strategy for adding and growing key data partners to the Platform. Typical deal structure will include partner identification, outreach, negotiation of terms, and closing
  • Maintain positive relationships with existing data partners, piloting new initiatives and evaluating the performance of these initiatives as part of the larger Platform strategy
  • Research and develop innovative new business models and growth opportunities with partners; negotiate, structure, and execute relevant agreements
  • Execute high-impact marketing programs around new data partner initiatives to enhance positioning
  • Assist with high profile client and new business initiatives relating to specific client data acquisition requirements
  • Operate as an expert in the data ecosystem, with deep knowledge of 3rd party data providers, publisher and supply direct relationships, and WPP companies
  • Oversee quarterly reports on market, industry and adoption rates for management team measuring the business value of the program, present findings to senior management
  • Find and understand new and emerging technologies; bring new ideas and perspectives back into R&D and the business

Requirements

  • Bachelor’s degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, or related field.
  • OR equivalent professional work experience
  • Comprehensive knowledge of the media and advertising landscape along with the major players in the marketplace
  • Deep understanding of addressable marketing, audience segmentation and targeting, and both traditional and programmatic media channels
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
  • A passion for strategic omni-channel marketing and advertising
  • Proven communication, leadership, and persuasion skills
  • Outstanding writing, presentation, and overall communication skills
  • Success managing a direct report
Read more
Valuepitch

at Valuepitch

16 recruiters
Shreyasi Sen
Posted by Shreyasi Sen
Navi Mumbai, Koparkhairane, Mumbai
2 - 6 yrs
₹2.4L - ₹4.2L / yr
Communication Skills
Client Servicing
Customer Service
Quality management
bgv

Job description

Work with clients in support of new business opportunities, client service, and internal team communication

• Understanding client queries on features and issue , coordinating with internal team members.
• Utilize product solutions and marketing teams to refine service offerings.
• Client service executives collaborate with a company’s multiple internal departments to help improve the quality of products.
• Must be strategic planners and have a strong understanding of a company’s products so they can train clients and answer questions in both group and one-on-one situations

• Client communication and ensuring completion of task with total customer satisfaction along with TAT/Quality.

skill:

Strong Written and verbal communication

Job Types: Full-time, Permanent


Preferably Male candidate from BGV field.

Read more
sharenest

at sharenest

2 recruiters
Rubina Solkar
Posted by Rubina Solkar
Mumbai
1 - 4 yrs
₹2L - ₹4L / yr
Sales
Client Servicing
Business Development
Client Management
Telesales
+1 more

About ShareNest:


ShareNest exists to enrich lives by democratising second home ownership and making it enjoyable and bringing it within reach for most people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified legal structure, easy and equitable scheduling, and dedicated property management.


Founded by former Business Head of Nobroker, ShareNest has secured more than $1.2million in growth financing which will help build a base for the business and a dream team to take it towards new heights.


With the mission of solving the issues faced while investing in the second home space and now within reach with making unforgettable memories with your loved ones.


About this Opportunity :


- The ShareNest sales team provides best-in-class business to consumer sales experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets.


- In this role, you will be responsible for sourcing new sales opportunities through inbound leads, pipeline follow-up and outbound outreach to drive revenue by acquiring new ShareNest owners. You- ll bring insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model.


- The Sales Meastro is part of a market team that supports the top to middle funnel sales conversations and partnering with a field sales team to close prospective owners. The role requires a strong mindset, high-level work ethic, and a closer mentality.


- This is a unique opportunity to be a part of a seasoned team of successful leaders in the real estate and property tech space.



What You'll Do:


- Curate prospective buyers and move customers through the sales funnel and cycle


- Nurture potential prospects consistently through diligent follow-up


- Consistently meet/exceed sales targets set at a market, podded level


- Make over 80+ calls a day, 20+ presentations a week in a virtual environment


- Partner with Sales Manager (other name) counterpart to drive the prospect down funnel to close


- Prepare and provide accurate forecasts to management on a weekly basis


- Maintain and expand your database of prospects within your assigned market


- Run a sophisticated sales pipeline management for new outbounds and nurturing


- Understand and build a deep understanding of the assigned market


- Be mission driven, a cultural carrier and ability to work in a team environment


- Travel 10% of the time for team collaboration and market support


You- re great fit if you have:


- 3+ years of experience in new acquisitions sales


- Loyalty and to believe in the Mission and Vision of the Company.


- Proficient Communication skills and fluency in the English language.


- Track record of over-achieving sales targets


- Experience working with CRM systems


- You- re achievement driven, competitive, with high ethical values and professionalism


- Ability to prioritize and be organized with time management


- Ability to learn quickly and work effectively in a virtual environment.


- Strong written and verbal communicator with internal and external awareness.


- Willingness to work varied schedules based on market needs.


- BA or college degree preferred.


You- ll love working at ShareNest because of our ...


- Amazing purpose-driven team and culture.


- Being part of a growing professional team and contributor to make into a unicorn within 5 years.


- Competitive salary and stock options.


- Medical Insurance for the said team member.

- Paid maternity and paternity leave.


- Generous incentives for above average performance


- Company-sponsored meet-ups.

Read more
Pushstart

at Pushstart

4 recruiters
Neeraj Joshi
Posted by Neeraj Joshi
Bengaluru (Bangalore), Navi Mumbai, Mumbai
1 - 3 yrs
₹4L - ₹6.5L / yr
Vendor Management
Client Servicing
Vendor Acquisition
Vendor development

Experience: 1-3 yrs of experience in Client servicing and vendor acquisition (Mandatory)

Working days & Timings:  6 days working & 11a.m to 9 p.m


About Role: We at Pushstart have a premium offering through which we help startups hire verified agencies. We have a network of 150+ agencies (PS partners), across 15 categories. We have helped more than 500 startups like Goodera, Upgrad, Glide Invest (part of Motilal Oswal), Aditya Birla Group,  Leap Finance, Fitternity, Headout, etc in solving their service requirements. 


Your role will involve onboarding top agencies to cater the service requirements of startups across India.


Job Responsibilities:


  1. Understand and gather the servicing requirements of the startups.
  2. Sourcing the agencies, approaching them actively, doing a quality check and verifying them.
  3. Pitching, negotiating, onboarding the right agencies as PS partners, signing contracts and maintaining all the records.
  4. Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
  5. Maintaining relationships with the partners and working with them to address the gaps/shortcomings 
  6. Implement the process with maximum operational efficiency and constantly suggest methods to improve the process


Must-Have Requirements:


  1. Good interpersonal skills to interact and communicate with leads & partners
  2. Ability to derive and think analytically for improvement and development of current partner network & their performance  
  3. Multi-Tasker and a quick learner and implementer.
  4. Good data handling skills and excel skills.
  5. Capability to work independently and collaborate with cross-functional teams.

Preferred Requirements:


  1. Likes talking with people and influencing their decisions
  2. Understands the B2B marketing and sales process
  3. Agency Background in Sales + Client Servicing Preferred
  4. Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred. 

To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition

 

About Us:


https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India. 


Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.  


In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies on-demand 

Read more
BI WORLDWIDE

at BI WORLDWIDE

2 recruiters
Diksy Francis
Posted by Diksy Francis
Mumbai, Navi Mumbai
1 - 5 yrs
₹4L - ₹9L / yr
Account Management
Client Servicing
Client Management
Customer Relationship Management (CRM)
Key account management
+1 more
  • Main point of contact for specific accounts
  • May not oversee the day-to-day running of the account
  • Primarily responsible for managing that account and maintaining an excellent client relationship.
  • Establish budgets with the client
  • SPOC for any conflict resolution
  • Leads Account reviews
  • Writes creative briefs, and approves payments to and from the client
  • In charge of contracts and contract renewals, quality control on the account
  • Actively pursues new opportunities with the client - The more opportunities, the more work, and money, for BIW.
Read more
Schbang Digital Solutions
Chelsea Pereira
Posted by Chelsea Pereira
Mumbai
4 - 5 yrs
₹5L - ₹6L / yr
Email Marketing
Content Marketing
Search Engine Optimization (SEO)
SEO management
Direct marketing
+2 more
Roles

  • Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

  • Leading a team of Web, SEO, Content and Email experts
  • Collaborating with internal departments to facilitate client need fulfillment.
  • Present strategies to clients and ensuring timely execution and delivery
  • Analyze the effectiveness of strategies implemented
  • Time to time recommend, design and implement new projects to increase their ROI
  • Set up a list of KPIs to track for each client
  • Prepare and present reports on their progress
  • Building and maintaining strong, long-lasting customer relationships
  • Collecting and analyzing data to learn more about consumer behavior.
  • Maintaining updated knowledge of company products and services and upselling them time to time
  • Resolving complaints and preventing additional issues by improving processes.
  • Keep abreast with new trends in digital technology
  • ​Lastly, manage the P/L of the team and accounts assigned
 

Requirements

  • Knowledge of digital tools and technology
  • Understanding and knowledge of websites, search and email
  • Experience in customer service
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Critical thinker and problem-solving skills
  • Team player & leader
  • Good time-management skills and organized
  • Great interpersonal and communication skills
Read more
AGENCY09

at AGENCY09

2 recruiters
Archita Arekar
Posted by Archita Arekar
Mumbai
1 - 3 yrs
₹2L - ₹5L / yr
Client Servicing
Digital Marketing
Social Media Marketing (SMM)

Experience   2 years of experience of a digital advertising agency 

Joining : Immediate 

Responsibility

You will be part of the Operations team who offer client solutions in an innovative manner 


Primary: 

  • Act as the main point of contact between the agency and client. Should be able to research clients products, services, plans competitors and target markets
  • Meet clients for briefings, pitches and present proposals to clients for approval.
  • Brief agency colleagues and work with them to plan and implement the best digital media solutions for the client.
  • Ensure that projects are completed on time and within budget.
  • Handling financial issues with the client, timely estimation collection.
  • Maintain daily interaction with client and internal teams.
  • Working on several campaigns at once, sometimes under pressure and often to tight deadlines.
  • Review advertising trends, consumer surveys, and other data regarding marketing of goods and services to determine the best way to promote product

A Career Growth Opportunity

  • Ability to pursue education with daily work 
  • Get a chance to work on other lucrative projects of the company

Education: Bachelor's Degree or above in advertising, Marketing or a relevant field

Skills :

  • Enthusiastic, energetic, imaginative, a clear communicator, in person and writing
  • Knowledge and proficient usage of of microsoft office  
  • Able to present ideas 
  • To lead relationships through adding value to brands and driving results for clients
  • Needs to have leadership abilities to lead a team and to show ability to put in smart work and focus on deliverables

Salary :As per Industry Standards 

Location: Open to working both from home and office in Mumbai ( Bandra West )
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B2B marketing solutions platform

B2B marketing solutions platform

Agency job
via Unnati by Rakhi Gayen
Mumbai
5 - 8 yrs
₹5L - ₹10L / yr
Client Servicing
Account Management
Digital Marketing

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

 

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

 
As a Account Manager/ Client Servicing– Digital Marketing, you will be responsible for developing and managing digital marketing strategies with clients and helping them achieve their digital marketing goals. You will achieve the same by coordinating with the in-house creatives team and ensuring projects are being executed as planned.

What you will do:

  • Building long-term relationships with clients
  • Making presentations
  • Planning and monitoring content calendars
  • Addressing client queries effectively and in a timely manner
  • Investigating and determining clients wants and needs
  • Planning and implementing digital strategies for clients
  • Presenting and training on social media strategies to clients, addressing queries
  • Coordinating requirements internally within team
  • Analyzing the effectiveness of digital campaigns
  • Monitoring insights and analytics
  • Setting up a list of KPIs to track for each client
  • Preparing and presenting reports on their progress
  • Keeping abreast with new trends in digital technology

 

Desired Candidate Profile

What you need to have:

  • Minimum 3+ years of working experience as a Digital Account Manager or field related to Client Servicing/Project Management/Customer Service
  • 2 years of experience with Social Media and Google Adwords campaigns
  • Strong communication skills to communicate requirements and updates with clients and internally with the team, over the phone, email and in-person
  • Sense of ownership and pride in your performance and its impact on company’s success
  • Ability to think critically and problem-solving skills
  • Attention to detail
  • Good time-management skills    

 

 

Read more
advantage club (formerly, work advantage)
Surabhi Sharma
Posted by Surabhi Sharma
Gurugram, Mumbai, Bengaluru (Bangalore)
0 - 5 yrs
₹2L - ₹6L / yr
Business Development
Sales
Client Servicing
Presales
Communication Skills
+1 more
If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build as we do, and if You’re looking for a place that will challenge you to improve every day, then we think that you’ll feel right at home with us at Advantage Club.

Key responsibilities:
· Prospect for potential new clients and turn this into increased business.
· Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
· Identify potential clients, and the decision-makers within the client organization.
· Research and build relationships with new clients.
· Set up meetings between client decision makers and company’s practice leaders/Principles.
· Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.
· Participate in pricing the solution/service.
· Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
· Present an image that mirrors that of the client.

Skills required:
· Excellent verbal and written communication skills.
· Energy, passion and a real drive to get ahead
· Capable, quick, determined
· Immaculate attention to detail
· Team player
· Startup mentality, high willingness to learn, and hardworking.
Read more
CarWale

at CarWale

5 recruiters
Gauri More
Posted by Gauri More
Navi Mumbai, Mumbai
1 - 3 yrs
₹3L - ₹4L / yr
Client Servicing
Social Media Accounts
Content Calendar

Profile : Social Media Executive (Client Servicing)

Exp: 6 months-2 years

 

Role: To manage social media accounts of CarWale’s Dealer Partners generating content for social media engagement.

 

Key Outcomes Expected:

Should be good at understanding client requirements and deliver basis commitment

Ideating, Posting and Promoting content on Social Media platforms (majorly Facebook & Instagram)

Ideating with the team on how to further build the dealer social platforms

Researching on various creative and ad formats available on the social platforms

Coordinate with design team to get creatives in place for social media accounts

Creation of content calendar

 

 

Competencies needed to deliver the desired outcome:

  • Conceptualising creative ideas for designing
  • Creative writing skills to be able to add value to social media engagement
  • Good communication skills, to be able to timely & tactfully respond to mails and posts
  • Active listener
  • Active social media user - FB | Twitter | Instagram
  • An eye for detail
  • Ability to check and correct text matter
  • Team player

 

 

Other traits:

  • Enthusiastic
  • People’s person
  • Self-motivated
  • Interpersonal skills
  • Agile and adaptable
  • Open to working on weekends from home
  • Time Management

 

Experience / Qualification / Other Requirements:

  • Graduates - BMM/BMS

 

Read more
Work Advantage Pvt Ltd

at Work Advantage Pvt Ltd

1 recruiter
Sonam Sharma
Posted by Sonam Sharma
Gurugram, Mumbai, Bengaluru (Bangalore)
0 - 5 yrs
₹3L - ₹6L / yr
Business Development
Sales
Client Servicing
Presales
Salesforce

If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build as we do, and if You’re looking for a place that will challenge you to improve every day, then we think that you’ll feel right at home with us at Advantage Club.

 

Key responsibilities:

 

∙ Prospect for potential new clients and turn this into increased business.

∙ Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.

∙ Identify potential clients and the decision-makers within the client organization.

∙ Research and build relationships with new clients.

∙ Set up meetings between client decision-makers and the company’s practice leaders/Principles. ∙ Plan approaches and pitches. Work with team to develop proposals that speak to the client’s needs, concerns, and objectives.

∙ Participate in pricing the solution/service.

∙ Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

∙ Present an image that mirrors that of the client.

 

Skills required:

 

∙ Excellent verbal and written communication skills.

∙ Energy, passion, and a real drive to get ahead

∙ Capable, quick, determined ∙ Immaculate attention to detail

∙ Team player

∙ Startup mentality, high willingness to learn, and hardworking.

Employment Type

Read more
Global Talent Solutions Co.

Global Talent Solutions Co.

Agency job
via Unnati by Samta Arora
Mumbai
5 - 8 yrs
₹15L - ₹18L / yr
Sales
Business Development
Channel Sales
Account Management
Client Servicing
+3 more
Work with a world leader in Educational and knowledge based books and materials.
 
Our client is a top-notch tech consulting and grad upskilling firm, training top talent for investment banking and tech roles across the globe. They provide their stellar list of clients with multiple facilities like relocation assistance, progression planning, and building skills that help companies reach their full potential through their well-trained grads. Recently invested in by a noted Private Equity firm, for around £45Mn, they support an employee base of over 600 employees across 20 cities in APAC, EMEA, and NAM. The grads hired from the company are placed in the best of tech and investment companies across the globe.

A decade old, the firm has grown to great heights, beside partnership with the best universities and organizations across the globe. They are backed by a global publishing house, that is more than 200 years old, whose international operations cover the USA, Europe, Asia, Canada, and Australia - known for published works of more than 450 Nobel Laureates in categories across Economics, Chemistry, Peace, Economics, and Physiology among others.
 
As an Enterprise Sales Manager, you will act as the main point of contact for all assigned clients. You will be responsible for all the processes within the department and also collaborating with Internal teams to address customer needs and smooth delivery.
 
What you will do:
  • Developing a long-lasting relationship with assigned client portfolio.
  • Creating sales plan for generating revenue, managing the P&L for assigned customers
  • Acting as point of contact for complaints and escalating issues as appropriate.
  • Identifying Opportunities and being responsible for upselling and cross selling to the defined customer base.
  • Collaborating with internal teams to address customers’ needs.
  • Working closely with Business Development teams to identify and grow opportunities within territory/ market.
  • Forecasting and maintaining a strong pipeline.


What you need to have:

  • 5 - 8 years experience in business development & account management in staffing industry
  • Strong interpersonal and Communication skills, both verbal and written and good negotiation skills
  • Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.
  • Driven to succeed and motivated by a target driven environment.
  • A customer-oriented attitude
  • Problem-solving aptitude
  • Ability to work well with a team.
  • Ability to network and build relationships.
  • Able to multitask and juggle competing priorities.
  • Strong client facing staffing experience in both hunting and farming.
  • Have been responsible for the end-to-end client relationship.
  • Proven track record of meeting and exceeding targets.
Read more
Rejolut

at Rejolut

1 video
2 recruiters
Sonam K
Posted by Sonam K
Navi Mumbai, Mumbai
0 - 3 yrs
₹10000 - ₹30000 / mo
Lead Generation
Communication Skills
International sales
Inside Sales
Client Servicing
+5 more
Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.

The Lead Generation Intern is an entry level position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential in International Market.

Responsibilities:-

  • You’ll be responsible for generating and nurturing leads for the organization using different marketing channels.
  • Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels.
  • Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads.
  • Organize and keep the lead status updated in the CRM software.
  • Understand how the sales process works and manage the sales pipeline. Adhere to the process set by the management
  • Participate in webinars, in-person events, conferences and network with peers and target audience to identify sales opportunities.
  • Understand the pain points faced by the prospects during communication. Identify if they’re looking for specific features.
  • Check for competitor products mentioned/used by leads and prospects during communication and the intent behind using them.

Desired Candidate Profile:-

  • Interpersonal & Communication Abilities
  • Good knowledge of internet searching, profile/data searching
  • Strong communication skills are indispensable for Lead Generation Intern
  • Computer Literacy
  • A street smart candidate
  • Must be active on social media platforms (e.g. Linkedin )
  • Amazing research skills
  • Basic knowledge of Lead Generation tools will be a plus

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry


Schedule:

Day Shift

Monday to Friday

Read more
DigiChefs

at DigiChefs

2 recruiters
Marmik Ajmera
Posted by Marmik Ajmera
Mumbai
1 - 3 yrs
₹1L - ₹3.6L / yr
Client Management
Client Servicing
Job Responsibilities.
 Provide end-to-end support to clients in the services rendered by DigiChefs to clients
 Develop a detailed project plan and monitor progress to ensure smooth delivery
 Collaborate with internal teams to design, develop and implement tactics in digital marketing
 Deliver projects on time ensuring quality standards are met
 Monitor and report on Google Analytics metrics
 Communicate with the team and ensure all members are on board with delegated tasks

Experience 
Min 1 year into Client servicing
Read more
MemeChat

at MemeChat

1 recruiter
Hareem Petkar
Posted by Hareem Petkar
Remote only
2 - 3 yrs
₹4L - ₹4.2L / yr
Business Development
Client Servicing
Sales
Presales
Salesforce
  • Roles:
  • Conducting market research and identifying potential clients.
  • Cultivating strong relationships with new clients, while maintaining existing client relationships.
  • Collating and maintaining client information in the CRM database.
  • Working closely with staff across departments to implement growth strategies.
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.
  • Ability to manage multiple clients concurrently and meet deadlines.
  • Identify new business opportunities and partners.
  • Must haves:
  • A young talent with a minimum experience of 2 years in sales in a related startup/company and has strong connections.
  • Perks:
  • 5-10% commission for every campaign earned.
Read more
The Bombay Digital Company
Dhvani Sutaria
Posted by Dhvani Sutaria
Mumbai
0 - 3 yrs
₹1L - ₹4L / yr
Business Development
Client Servicing
Sales
Presales
Salesforce
+2 more

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. 

 

We're searching for professionals that have a solid track record of creating long-term value for organizations. 

 

- First and foremost, we- re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities. 

 

- Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape. Successful applicants should also be willing to travel.

- Oversee the sales process to attract new clients.

- Work with senior team members to identify and manage risks.

- Maintain fruitful relationships with clients and address their needs effectively.

- Research and identify new market opportunities.

- Prepare and deliver pitches to potential clients.

Read more
Recruitment-Tech Platform | Remote/ Mumbai

Recruitment-Tech Platform | Remote/ Mumbai

Agency job
via Unnati by Ramya Senthilnathan
Remote, Mumbai
3 - 8 yrs
₹7L - ₹12L / yr
Account Management
Customer Success
Key account management
Recruitment
Client Servicing
+3 more
Work with a hiring-tech startup, ready to disrupt the world of hiring through innovation and a handpicked team to make sure it rises from strength to strength.
 
Our client helps companies to hire the best tech professionals from the country’s top talents. They make it easier for tech startups to find and recruit some of the leading tech minds with the right approach and transparency in their process. Their website allows candidates to create their profiles with current and previous employers, such that these employers can’t access their profiles, while new employers can find them easily. A relationship manager is associated with the candidate to help with interviews, applications, resume building and eventually to negotiate terms.
 
They have unique refer and earn offers for candidates to ensure more talent is attracted to their website, while they provide assured hiring for companies at reasonable fees and replacement guarantees. Preferred by leading companies like Dunzo, Flipkart, Gaana, Rapido, Truecaller, Cred, PharmEasy and more, the company has helped scale many startups in the last 3 years.
 
As a Client Success Manager, you will work in a client-facing role and will be assigned a basket of clients for whom you must ensure to achieve their tech and product hiring goals. You will beexpected to manage a team of Associate Account Managers who will report you.
 
What you will do:
  • Onboarding clients and ensure they understand how best to use the company platform.
  • Understanding client hiring requirements and suggesting suitable candidates from the talent pool
  • Sourcing candidates through a combination of channels such as company’s internal candidate database, headhunting, referrals, social media etc.
  • Navigating the complete recruitment cycle for clients and maximizing hires.
  • Managing the candidate status and communication in our applicant tracking system
  • Developing sustainable relationships by being a main point of contact between key clients and internal teams
  • Negotiating offers between candidates and clients to minimize dropouts
  • Managing a team of Associate Account Managers to achieve team and company-wide targets
  • Working with the Co-Founders directly to define an optimal hiring process for each client

 

 

What you need to have:
  • Bachelor's degree in any field
  • Great English communication both written and spoken
  • Experience with various sourcing strategies like headhunting, job posts, social media, referrals etc
  • Ability to pitch company to potential candidates in an engaging and persuasive manner
  • The skill to shortlist candidates as per the desired requirements of the client
  • Conscientious. Always on top of your pipeline without a need for reminders or follow-ups
    • A desire to work in a rapidly scaling startup
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Pangolin Marketing

at Pangolin Marketing

2 recruiters
Debarshi Chowdhury
Posted by Debarshi Chowdhury
Remote, NCR (Delhi | Gurgaon | Noida), Pune, Bengaluru (Bangalore), Hyderabad, Chennai, Mumbai
4 - 7 yrs
₹3L - ₹7L / yr
Digital Marketing
Social Media Marketing (SMM)
Marketing & Communication
B2B Marketing
Customer Relationship Management (CRM)
+5 more

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 


Role:

B2B Marketing Generalist


Description:

This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you! 


Competencies:

  • Able to multitask independently with minimal supervision
  • Naturally able to think critically and take independent decisions
  • Meticulous with project documentation

Skills:

  • Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
  • Highly proficient with Microsoft Office (Excel, PowerPoint)
  • Experience with agile project planning and management will be a plus

Experience:

  • Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
  • Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
  • Ability to write/execute creative and project briefs and communicate technical info with ease.

Location and Type: 

Remote, Full-time


Evaluation:

Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.

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IEverywhere Intellectual Branding
Rashida Khilawala
Posted by Rashida Khilawala
Remote, Pune, Goa, Mumbai, Bhopal, Indore, Jaipur
0 - 2 yrs
₹1000 - ₹3000 / mo
Business Development
Client Servicing
Sales
Presales
Salesforce
Let's keep it short, so that you don't forget the first line by the time you have reached the last. If you have the following skills and characteristics, apply!

1. Good communications skills
2. creative thinking
3. basic Canva designing
4. social media fluency
5. Basic content writing
6. curiosity
7. commitment to the role

The idea is simple, if you can commit to an internship that uses your skills and teaches you more, while you have fun... apply, and let us take from there!
Read more
Wealth Advisors India

at Wealth Advisors India

1 recruiter
Vidya K
Posted by Vidya K
Pune, Mumbai, Ahmedabad
1 - 2 yrs
₹3L - ₹3.5L / yr
Sales
Business Development
Field Sales
Telesales
Client Servicing
+4 more

Main Purpose of Job:

1. Responsible for Lead Generation and Client Conversion (Closing deals with Pharmacies and Doctors)

2. Working on Client Retention and Marketing Strategies (Onboarding patients by doing promotional activities)

3. Cold calling and Field sales activities.


 

Key Responsibilities / Accountabilities:

Key Activities - End Results

1. R&D for Lead Generation:

Will ensure lead generation and conversion as well.

2. Competitive Research Analysis:

Research will ensure less error rates and hence more efficiency.

3. Provide Weekly and Monthly reports:

Will show regular growth and advancements.

4. Identify potential market and test them extensively:

Opens new market ways and hence will help in increasing revenue.

5. Collecting and evaluating customer feedback:

Will show customer or client satisfaction.

6. Evaluating customer research, market conditions and competitor data:

Will provide more insights and hence increase productivity.


 

Competency Profile:

1. Experiences in delivering client focused solutions to customer needs.

2. Ability to work to budgets and deadlines.

3. Highly Energetic

4. Self-discipline & commitment

5. Innovative & Creative

6. Cost Consciousness

7. Efficient in Microsoft office (Excel & PowerPoint)

8. Good reasoning abilities. Sound judgment.

9. A creative approach to problem-solving skill

10. Tactful, mature, flexible.

11. Result oriented

12. Strategic Thinker

13. Build and Maintain strong, long lasting client relationship.

14. Strong verbal and written communication

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