Cutshort logo

29+ ITIL Jobs in India

Apply to 29+ ITIL Jobs on CutShort.io. Find your next job, effortlessly. Browse ITIL Jobs and apply today!

icon
Navi Mumbai, Mumbai
1 - 4 yrs
₹2L - ₹3.6L / yr
Microsoft Windows
Linux/Unix
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
+2 more

Hello,


Greetings for the day !!!


Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.


Qualifications: Any graduate


Experience: 2+ yrs


Roles & Responsibilities:

• Windows /Linux OS Administration ( Certification will be added value).

• Trouble shooting knowledge

• AD knowledge.

• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).

• Good communication skill

• Team work

• Remote management idea

• 24x7 Support

Experience in Virtualisation (Vmware & hYperv)

• Tickets and ITSM process idea.


Location: Rabale, Navi Mumbai


Working Timing: 24*7 rotational shifts


Employment Mode: Contract to hire (Full time opportunity)


Joining Period: Immediate to max 15 days





Thank You & Regards,

Shraddha Kamble

HR Recruiter


Read more
Stratogent Technology Services
Bengaluru (Bangalore)
10 - 15 yrs
₹15L - ₹25L / yr
Security Information and Event Management (SIEM)
IT security
Splunk
ArcSight
ITIL
+2 more

Position Title: Manager – Security Operations Organization /Function: Manager is responsible for day to day operational and project delivery for a set of customers Relevant Experience: 10+ years of experience in security area and at least 2 years as Security manager Educational Qualification: BE/B.Tech/ME/M.Tech/Graduate/Master in any stream with excellent academic record

Must-have Skills: • Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies • Must have managed a team to deliver “Managed Security Service” or “Security Operations Center” • Prior working Background in either SIEM tools (Splunk, ArcSight, QRadar, DNIF etc.) or Vulnerability assessment and Management tool (Qualys/Rapid7) and process • Has broader context and understanding of managed security services • Must have service mindset and empathy. Must deal with a level of ambiguity, chaos and apparent stubbornness from customers, and manage around it by thinking through the issue or request from the customer’s perspective to drive to a reasonable conclusion • Must have prior experience on Project Management • Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers or colleagues • Must have ITIL process knowledge

Read more
Kolkata
8 - 10 yrs
₹8L - ₹10L / yr
VMware Site Recovery Manager
Microsoft Windows
Microsoft Servers administration
Hyper V
WAN
+12 more

Position: Windows SRE

 

Responsibilities:

 

  • Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

 

Requirements:

 

  • Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
  • Windows server expertise
  • Familiar with WAN/LAN technologies
  • Understanding of the OSI model
  • Virtualization - MS Hyper-V, VMware, vSan
  • Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
  • MS IIS administration and configuration
  • MS Active Directory
  • MS Storage Space
  • DNS and DHCP
  • SSL certificates and PKI
  • Familiar with the ITIL framework
  • Strong PowerShell experience
  • Information Security experience a plus Other Qualifications
  • Excellent attention to detail

 

Experience: 8-10 years

Read more
Concinnity Media Technologies

at Concinnity Media Technologies

2 candid answers
Anirban Biswas
Posted by Anirban Biswas
Chennai
4 - 5 yrs
₹7L - ₹11L / yr
ServiceNow
Agile/Scrum
CMDB
API
skill iconAmazon Web Services (AWS)
+10 more

Job Code: DSSR0001


Experience: 4+ years 

Shift: UK (2 pm to 11 pm)

Work Location: Chennai / 100% work from the office.


Job Description: 

ServiceNow is a cloud-based platform that provides IT services management (ITSM), IT operations management (ITOM), and other business process automation solutions. The role involves designing, developing, and maintaining applications on the ServiceNow platform. They have expertise in customizing and configuring the ServiceNow platform to meet the specific needs of the business. 


Responsibilities:

  • Integration and Automation: Integrate ServiceNow with external systems, applications, and tools using REST/SOAP APIs, MID Server, and scripting languages like JavaScript. Automate processes and workflows to streamline IT service delivery and enhance operational efficiency.
  • Testing and Documentation: Develop test plans, perform unit testing, and assist with user acceptance testing (UAT) to ensure quality and functionality of ServiceNow solutions. Create and maintain technical documentation, including design specifications, configuration guides, and process documentation.
  • System Configuration: Configure ServiceNow modules, tables, fields, forms, views, notifications, and other system components to meet business needs. Define and maintain data models, access controls, and user roles within the ServiceNow platform.
  • Develop and maintain ServiceNow applications using JavaScript, HTML, CSS, and other scripting languages.
  • Data Governance, Data Reporting, Service Now Dashboards development, ITIL Process Architecture, Regulatory Systems and documentation Exp.
  • Create and manage ServiceNow service Catalog items, workflows, and catalog tasks. 
  • Integrate ServiceNow with other systems and applications using APIs and web services. 
  • Platform testing, debugging, and troubleshooting of ServiceNow applications and workflows.
  • Provide technical expertise and guidance to the ServiceNow development team. 
  • Stay updated with the latest ServiceNow features, releases, and best practices.


Requirements:

  • Bachelor’s or Master’s degree in computer science or a related field.
  • A background in software development, engineering, IT business administration, Agile/SAFE, databases, or similar.
  • Strong experience in Service Now CMDB Development.
  • CMDB - API based data integrations, CSDM 4.0, Service Now Discovery and ITOM experience, Cloud - AWS, Azure Discovery, Service Mapping Exp, IRE Exp.
  • Proven development and delivery of Security & Risk/GRC development in client environments.
  • ServiceNow CIS certification in Risk & Compliance, GRC.
  • Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
  • ServiceNow Certified System Administrator (CSA)
  • ITIL Foundations Certification
  • Quick learner, self-motivated and can work independently.
  • Strong verbal, written communication skills and a collaborative problem-solving style.


Read more
ProGrad

at ProGrad

3 recruiters
Heruba C
Posted by Heruba C
Chennai
2 - 8 yrs
₹5L - ₹15L / yr
Routing & Switching
Cisco Certified Network Associate (CCNA)
CCNP
Network Security
Routing protocols
+7 more

Description:

Responsibilities

Strategy & Planning

  • The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
  • Provides overall expertise with all network operations functions.
  • Ability to define, implement and enforce configuration management and change management policies and practices.


Acquisition & Deployment

  • Handle escalations and manage support from different levels.
  • Ensure adherence of operational metrics.
  • Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
  • Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
  • Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
  • Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
  • Provide procedural training to staff.
  • Perform performance objectives and performance reviews with all team members.


Operational Management

  • The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
  • This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
  • The NOC Manager will manage all related partner operational expectations.
  • Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
  • Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
  • Ensure that reports are accurate and delivered on time.


Experience:

  • More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
  • Expert knowledge of (SCCM) System Center configuration Manager 2012.
  • MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
  • VMware 410 VSphere Administrator - VCP410 Certified
  • Expert knowledge of Virtualization using VMware,MCITP
  • Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
  • and High availability using industry standards.
  • Ability to work independently as well as in a team environment.
  • Network services experience is desired.
  • ITIL V3 Foundation Certification preferred


Location: Chennai

Read more
OSBIndia Private Limited
Bengaluru (Bangalore)
5 - 10 yrs
₹15L - ₹28L / yr
ServiceNow
ITSM
Bug tracking
Nagios
prometheus
+6 more

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

 

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

 

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Read more
Copains Technologies
Remote only
3 - 6 yrs
₹6L - ₹16L / yr
ServiceNow
System Administration
ITSM
Integration
ITIL

List of responsibilities:

● ServiceNow Development work

● Interaction with customers for project deliverables

● Deadlines should be met

Job requirements:

● The candidate should be L2 and above.

● ServiceNow System Administration and Development Certified is mandatory

● ITSM, Service Portal, Integration 

● ITIL Foundation Certification would be a plus or can do before joining.

● Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all

aspects of the ServiceNow platform.

● Provide software coding and customization including, but not limited to: screen tailoring, workflow administration, report

setup, data imports, integration, scripting, third party software integrations, and custom application development

● Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all

applications for use after the upgrade completes.

● Coordinate and solve complex technical data and transformation issues.

● Obtain and analyze/interpret business requirements to propose sustainable solutions in ServiceNow.

● Answer “how to” technical and application configuration questions.

● Develop, maintain, and execute reports to ensure system operation meets performance targets.

● Create and maintain system design and operations documentation.

● Complete other duties as assigned.


Read more
vGics Global
Prachi Gupta
Posted by Prachi Gupta
Noida
0 - 1 yrs
₹3L - ₹5L / yr
Linux/Unix
Red Hat Linux
Linux administration
Debian Linux
SUSE Linux
+7 more

Requirements:

• Installing and configuring software, hardware and networks. •Administrate infrastructure, including firewalls, databases, malware protection software and other processes

•Provide technical support for hardware/software issues and resolve help desk requests

•Monitor the system daily and respond immediately to security or usability concerns.

•Upgrade systems with new releases and models and ensuring security and efficiency of IT infrastructure.

•Constant finetuning of the OS for improving the performance of the system.

•Coordinating with OEM support teams in case of any dockets raised and ensure the issues are resolved.

•Provisioning Operational support and troubleshooting the issues related to system administration.

•Perform in 24 x 7 environment in shift roaster and attend calls whenever assigned

•Must be Red Hat certified professional.


Skills Required:

•Red Hat (Primary)

•Debian

•Ubuntu

•SUSE

Read more
Pune
6 - 13 yrs
₹8L - ₹15L / yr
ITIL
ServiceNow
Linux/Unix
Shell Scripting
Production support
+2 more
  • Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
  • Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
  • Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
  • Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
  • Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
  • Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
  • Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.
Assist in special projects and view them as opportunities to enhance your skillset and develop your growth. These projects can include coding using shell scripting, Python and YAML language for support functions.
Read more
Cloud Zenix LLC
Meghna N
Posted by Meghna N
Bengaluru (Bangalore)
10 - 15 yrs
₹12L - ₹25L / yr
ServiceNow
Mapping
skill iconAngularJS (1.x)
CSDM
CMDB
+12 more

Please find the ServiceNow JD for Service Mapping:
• Overall 10+ years of application development out of which 3-5 years of ServiceNow development and implementation experience are required. • Prior experience with the Discovery module implementation in ServiceNow and strong knowledge of the CMDB and Asset Management modules • Strong knowledge of the latest version of CSDM. • Prior experience with Service Mapping implementation in ServiceNow is a must. • Good knowledge of the ServiceNow Events Management module. • Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management and Service Catalog • Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Flows, Script Includes etc. • Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. • Service Catalog and Request Workflow Design and Configuration. • Modules & Application implementation and Automated Test Framework knowledge. • Use of Mid server, web services, REST services configurations, schedulers, email, events and notifications. • Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, and CSS. • Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. • Work with functional and admin teams to deliver automated workflow solutions in ServiceNow • Facilitate and support the rollout of new application and enhancements in ServiceNow • Advise functional and admin teams on design, development and overall ServiceNow best practices • Work with Business Systems Analyst to gather and review requirements • Experience with ITIL & Scrum methodologies • Working knowledge of relational database concepts and structure • Experience with security risks and impact from a development perspective • Integration experience with REST is must and SOAP is a plus • Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements • Knowledge on ServiceNow APM and ServiceNow SecOps is a plus • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases • Excellent communication skills (verbal & written) Location: Resource must be based in Bangalore and needed to be coming to Dell 6 Bangalore on Wednesdays.

Read more
codersbrain

at codersbrain

1 recruiter
Tanuj Uppal
Posted by Tanuj Uppal
Mumbai
6 - 8 yrs
₹8L - ₹10L / yr
skill iconJavascript
ITIL
ServiceNow
Integration
ITSM

   Skills:
•  Java script

•  Service Portal Enhancements

•   CMDB

•   ITIL framework

•  ServiceNow implementation

•   Integration

•  ITSM

Read more
QEOSOL
NOIDA
5 - 15 yrs
₹10L - ₹15L / yr
IT service management
IT operations
ITIL
ITSM
ISO/IEC 20000

POSITION:ITSM Consultant / ITSM Tech Lead

EXPERIENCE:  5-15YRS

NP :IMMEDIATE/10 DAYS

LOCATION: NOIDA

WORK FROM OFFICE

Job Description :

Demonstrates knowledge and experience in the following areas


  • Service Management Office ( SMO) setup and operations
  • ITIL / ISO 20000 / IT Operations process definition
  • Service Integration and Management ( SIAM)
  • Managed services operations – both AMS and IMS
  • Incubating new services and solutions related to IT Service Management (ITSM)
Read more
Hyderabad
3 - 4 yrs
₹2L - ₹3L / yr
Customer Support
Healthcare
ITIL

 

1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination 
Skills - experience in interacting with US clients 
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage 
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

Read more
Intuitive Technology Partners
Remote only
6 - 18 yrs
₹15L - ₹40L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+9 more

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Job Description:
  • Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.
  • Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)     
  • Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS 
  • Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector. 
  • Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
  • Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).
  • Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
  • Kubernetes CKA or CKAD certification nice to have

Excellent communication skills
Open to work on EST time zone
Read more
HeyMath

at HeyMath

1 recruiter
Sivakumar Periadurai
Posted by Sivakumar Periadurai
Remote only
4 - 7 yrs
₹9L - ₹15L / yr
Selenium
Appium
Test Automation (QA)
Software Testing (QA)
JMeter
+2 more
About Us:
Developed in formal collaboration with the University of Cambridge in May 2000, HeyMath! is an Ed-Tech company whose mission is to Raise the Game in Maths for school systems around the world. We do this using technology to deliver engaging teaching methodologies and personalised learning paths for students. HeyMath! has been successfully adopted by CBSE schools since 2004, with positive outcomes for the entire ecosystem.
Check us out at http://www.heymath.com/" target="_blank">www.heymath.com
We plan to work mainly from home in 2022 and the virtual office atmosphere is collegiate, informal and friendly, with small high-impact teams making a difference to customers.

Roles & Responsibilities:

Automation Testing and Devops Specialist:
Automation Testing:
Experience in automated software testing Significant knowledge of testing tools (JMeter, Selenium)
Demonstrated process based approach to IT Service Delivery e.g. ITIL Ensuring that automated test scripts are created, maintained and executed to meet software release deliverables and project testing requirements
Ensuring that load test scripts are created, maintained and executed to provide consistent baselines and measurement of the performance of applications to meet software release deliverables and project testing requirements
Ensuring application and infrastructure changes are thoroughly tested and test tools are used appropriately to ensure an effective and efficient test process
Provide recommendations on suitable test tools and their maintenance to support automated and load testing needs
Read more
Chennai, Bengaluru (Bangalore), Pune, Kochi (Cochin)
3 - 6 yrs
Best in industry
ITIL
IT asset management
ServiceNow
Skills:
 ITIL
, Hardware Asset Management (IT-Asset Management) ,Servicenow(snow).

  •  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
  •  Coordinate for Service transition activities.
  • Initiate change / release requests in line 
  • customer change / release management process.
  •  Work on the major problem tickets assigned by ITIS Teams
  • Hands on experience in hardware asset management.
  • experience on ticketing tool like service now or SNOW
  • ITIL Certified.

Must Have Skills

  • Service Now
  • IT -Asset Management
Certification:
 ITIL
Read more
Acceldata

at Acceldata

5 recruiters
Richa  Kukar
Posted by Richa Kukar
Bengaluru (Bangalore)
8 - 15 yrs
₹20L - ₹55L / yr
Program Management
Agile/Scrum
JIRA
Project Management
Systems Development Life Cycle (SDLC)
+3 more

Program / Senior Program Manager

Job Description

Responsibilities

  • Define and develop roadmaps to deliver strategic goals
  • Regularly review the annual and quarterly roadmaps and refine the scope and priorities
  • Drive progress reviews with senior management and leadership
  • Identify risks and develop mitigation plans
  • Report plans, progress, risks regularly at different levels
  • Develop release management plans, processes and drive the adoption
  • Develop release calendars and release management plans to achieve the same
  • Drive sprint planning, standup meetings and ensure the work being done follows the plans
  • Lead the customer engagements, set up processes, tools to manage the engagements
  • Lead progress reviews, discussions around new requirements and issues with customers and internal teams to ensure customer success
  • Articulate customers requirements to the cross functional teams, plan to deliver them
  • Organize and manage all phases of the programs to ensure on-time completion

Knowledge and Skills

  • Thorough understanding of Software Development Lifecycle (SDLC)
  • Experience in managing complex cross-functional large scale enterprise projects. 
  • Good understanding of tools used for development, QE and Dev Ops
  • Experience in setting up, configuring and driving usage of project management tools
  • Experience in managing releases in both Cloud and On-Premise environments
  • Demonstrated ability to partner with different functions across the organization
  • Experience setting up templates and processes that are repeatable
  • Passion for using data to drive reviews and decision making
  • Ability to write crisp and robust stories to communicate complex issues, requirements

Education

  • Bachelor’s degree in computer science from a reputed college
  • PMP Certification is a plus
  • ITIL Certification is a plus

Experience

  • At least 2-3 years in a software development role
  • At least 1-2 years in a technical lead role independently managing sub-projects / development of components
  • At least 5-7 years in managing software development projects using agile methodologies
  • At least 3-4 years (running in parallel to the above) managing releases to the cloud and / or on-prem environments

Total minimum experience for program manager: 12 years.

Total minimum experience for Sr. Program manager: 14 years.

Read more
Symansys Technologies India Pvt Ltd
Altamash ali
Posted by Altamash ali
Remote only
1 - 3 yrs
₹5L - ₹8L / yr
ServiceNow
skill iconJava
ITIL
AJAX
skill iconJavascript
+1 more

Experience: Minimum 1-2 Years

Location: Noida ( Permanent WFH)

Please find the JD :

  • Expertise in ServiceNow Administration & Development
  • Thorough understanding of ITIL/ITSM processes.
  • Strong understanding of ServiceNow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development, etc.
  • Ability to work on Servicenow enhancement requests in Jira.
  • Manages and resolves incidents against ServiceNow applications
  • Manages Instance Security, User/Group Access/Access Control Lists
  • Performs routine maintenance to include performance monitoring and error identification/ remediation 
  • Leads ServiceNow upgrade planning and execution
  • Schedules and verifies instance clones
  • Manages Update Set creation and migration
  • Minimum 1-3 years of experience in ServiceNow configuration and administration.
  • Provide Level 2 support on ServiceNow platform for users
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change Management, workflow management, orchestration, Cloud provisioning, etc.
  • Perform core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage, and overall compliance of the application
  • Experience in Platform Upgrades will be an added advantages
  • Knowledge of scripting  ( JAVA ) and APIs would be desired
Understanding HTML, JavaScript, AJAX, and third-party controls.
Read more
Ahmedabad
4 - 8 yrs
₹12L - ₹15L / yr
Migration
Data migration
O365
Office 365
Windows Azure
+4 more

Role Description

  • Office 365 Migration Specialist
  • Position requires prior Office 365 mailbox migration experience, scheduling migration batches and process management.
  • Under the general direction of the customer IT/Security/Okta Teams is responsible for assisting in the planning and support of the migration from multiple on-premises Exchange environments & third party provided Mail services into a single Azure-hosted Office 365 environment.
  • Candidates must be flexible to work Monday through Friday

 

Experience and educational requirements

  • Bachelors degree/Any equivalent Post Graduation.

 


Experience: 4 to 8 years

Read more
A IT Industry
Agency job
via Jobpoint by Aishwarya Koli
Bengaluru (Bangalore), Pune, NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹6L - ₹7L / yr
ServiceNow
ITIL
"Service now"
ITSM
ajax
+2 more

Experience & Background

  • B-Tech/BCA/MCA
  • 0-2 years of IT industry experience.
  • Minimum 1 year of implementation/customization experience on ServiceNow
  • ITIL/ServiceNow
    certifications will be an added advantage.
  • Exposure on Service Now integration protocols with other application/systems
  • Excellent attention to details, ability to multitask, and effective time management skills
  • Knowledge of web based development languages; specifically JavaScript, Ajax
  • Exposure of ITSM Framework and ITIL
  • Good Communication Skills

 

Read more
Noida, Vadodara, NCR (Delhi | Gurgaon | Noida)
10 - 15 yrs
₹10L - ₹26L / yr
RHEL
centos
RHEV
Nutanix
VMWare
+10 more
Hands-on experience on server’s OS - RHEL/CentOS/Ubuntu/RHEV
 Problem troubleshooting & Solving skills
 Hands-on Hyper Converged Infrastructure & Virtualization technology Like: VMWare, RHEV And Nutanix.
 Experience in Monitoring tools: Nagios, Icinga etc.
 Knowledge of Backup Technologies like Commvault Etc.
 Hands-on experience on storage Systems i.e. SAN/NAS, Net Backup- Dell EMC
 Knowledge of CIS Security benchmarks.
 Expert on UNIX, Shell, Bash Scripting.
Read more
Bengaluru (Bangalore)
1 - 3 yrs
₹2L - ₹4L / yr
Technical support
ITIL
Interactive voice response
Voice of the customer
Voice processing
+1 more
we are looking for technical support engineer who has international voice experience.
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Read more
inetcubecom

at inetcubecom

2 recruiters
Suhas Bagul
Posted by Suhas Bagul
Remote, Mumbai, Navi Mumbai
3 - 10 yrs
₹6L - ₹15L / yr
Cisco certified internetwork expert
Network
ITIL
Cisco Certified Network Associate (CCNA)
CCIE
+1 more

We are looking for a visionary Senior Network Engineer manager to join and run an engineering team .You will be working at the forefront of the world's financial markets, building connectivity across the globe, and integrating some of the most complex networks in the financial services industry. Automation should be second nature for our ideal candidate.

 

Additional duties include:

  • Design, implement and operate trading network. Whether it is investigating a new, innovative products, refreshing one of our low latency trading systems or troubleshooting with a 3rd party, you'll thrive on being impactful within a fast-moving, varied environment.
  • Transforming our way of working with automation and scale. We know the network industry is changing, and this is your chance to make that change, collaborating with software engineers with proven track records of solving complex problems through automation and software.


    • Required skills:
      • 3-10 years of experience in network engineering
      • Expert in routing and switching – BGP/OSPF/Multicast
      • Deep understanding of TCP/IP and the OSI model
      • Excellent communication and writing skills, and ability to communicate effectively to senior management
      • Humility
      • A love of technology in general
    • Highly desired skills:
      • CCIE Certified or Studing for CCIE.
      • Comfortable working with various Linux utilities and different OS
      • Network security, including firewalls Fortinet/Palo Alto/CheckPoint
      • A bachelor's degree, preferably in IT, Computer Science or other related discipline
Read more
Remote only
2 - 4 yrs
₹4L - ₹9L / yr
ServiceNow
Human Resources (HR)
skill iconJavascript
skill iconHTML/CSS
Databases
+5 more
  • Willing to work in Night shift (6pm to 3am)
  • 2-5 years of ServiceNow HR Application support 
  • Must be proficient with analyzing log files and standard debugging concept. 
  • Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management. 
  • Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc) 
  • Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json 
  • Experience providing SaaS support is desirable 
  • Knowledge of ITIL standard methodologies 
  • Experience in L2, L3 support 
  • Databases understanding (MySQL, Oracle SQL etc) 
  • Good analytic skills, ability to prioritize tasks 
  • Ability to work as a team member and deal with multi-task issues 
  • Experience in manual testing might be an advantage 
  • Excellent communication skills (verbal and written) 
  • Experience in working in an Agile environment and good understanding of DevOps concepts 
  • ServiceNow administration/Developer Certification is a plus 
Read more
Pune
2 - 7 yrs
₹4L - ₹7L / yr
Oracle
Virtualization
Apache
VMWare
Oracle VM
+5 more

Company Name - Focus Datatech System Pvt Ltd, Pune 

 

Job Description -

 

OVM AND SERVER TASKS

  • Good Understanding about virtualization technology like VMware/OracleVM and Linux administration including installation, configuration, and maintenance.
  • Using ITIL best practice that can be incorporated into the operational running of the IT system to include Change/incident/problem/capacity planning.
  • NFS file sharing and the Linux automounter.
  • Perform installation and configuration of operating systems, applications and storage provisioning.
  • Process improvements and makes recommendations in continuous quality improvements.
  • Deliver Changes to the UNIX platform by leveraging the change control process communicating and seeking approvals from business owners.
  • Working closely with internal development teams, database teams and implementation teams to deliver a new solution.
  •  Managing the 24*7 Production support.
  • Troubleshooting problems related to Apache, Mail, DNS, FTP, MySQL, etc.
  • Giving technical support and configure according to the requirement for the Development Team.
  • Creation and execution of Shell (Bash) Script to make the work automate and to interact with databases.
  • Solving login Problem, handling troubleshooting, installation and many more.
  • Configure installation NIS/SAMBA/NFS setup with Active Directory integration and Provide support and Maintenance.
Read more
Archon Consulting Systems
lakshmy k
Posted by lakshmy k
Bengaluru (Bangalore)
7 - 8 yrs
₹8L - ₹10L / yr
Service delivery
ITIL
IT infrastructure
PMP
1. Must be able to build and lead a team and deliver results. 2. Must have good knowledge of technical terminology and be able to read contractual agreements. 3. Must have excellent communication skills- should be a good listener. 4. Must be able to deal with stress. 5. Must have good writing skills. 6. Must be diplomatic and have good problem solving skills. 7. Must have strong interpersonal skills to communicate problems/issues effectively and concisely to different audience to achieve the solution. 8. Must be customer focused. 9. Must have atleast L1/L2 knowledge on IT Infrastructure products- server, storage, networking and basics of laptop, desktop and printers and should have knowledge on atleast one OS, Microsoft or Linux. 10. Must have about 8-10 years of experience in IT services industry.
Read more
Hyderabad
5 - 13 yrs
₹15L - ₹26L / yr
skill iconJava
Agile/Scrum
ITIL
DevOps
Big Data
+2 more
Full Stack Developer belongs to Self-Organizing and Cross Functional development team and is able to convert sprint backlog items to shippable product. He collectively owns end to end development responsibility for a given Agile Team / POD. He will design, code and test the user stories committed for a sprint. Works independently under limited supervision. Possess skills to effectively deal with issues,challenges within field of specialization to develop application solutions. Primary Responsibilities:  Lead an agile team within a Release Team/Value Stream or IT Support Team.  Accountable for team delivery.  Develop and automate business solutions by creating new and modifying existing software applications.  Develop innovation, strategies, processes, and best practices  Technically hands on and excellent in Design, Coding and Testing.  Collectively responsible for end to end product quality.  Creation of high/low level application design.  Participates and contributes in Sprint Ceremonies.  Promote and develop the culture of collaboration, accountability & quality.  Provides technical support to team. Helps team in resolving technical issues .  Closely working Business Teams, Onshore partners, deployment and infrastructure teams.  <Others – If any> Required Qualifications:  8 - 13 Years of experience - working on multiple layer of technology  Excellent verbal, written and interpersonal communication skills  Demonstrate capability to create high/low level designs.  Engineering Practices o Agile:  Working experience of 2+ year in “Agile team”.  Understanding of various agile methodologies such as Scrum, Kanban  Working experience of Test Driven Development. o ITIL/ITSM: Good understanding of IT Support / Production Support o Data / Information Security – Working knowledge on the below –  Common security vulnerabilities, their causes and implementations to fix the same.  Security scanning methodologies and tools (e.g. HP Fortify, Whitehat, Webinspect) o Good in Data Structure, Algorithms and Design Patterns. o Demonstrates excellent problem solving skills. o Good in design thinking and approach to solve business problem by applying suitable technologies (cost efficient, high performance, resilient and scalable).  Common Technical Skills o Database: 2+ year working experience of database (SQL or PL/SQL), Good knowledge of. Exposure to Big Data, NoSQL/Flat Database. o API /Web Services: 1+ year working experience in Web Services / API, REST Architecture etc. o DevOps:  Working experience in set up or maintenance of CI/CD pipeline (test, build , deployment and monitoring automation)  2+ years working experience of software configuration management and packaging.  Experience in using automated deployment and release management tools such as XL Deploy, XL Release, Jenkins.  2+ years working knowledge of build tools such as Maven/Gradle o Cloud: Working experience or good knowledge of cloud platforms (e.g OpenShift, Azure, AWS). Capable of demonstrating how to develop a sample cloud based application / micro- services architecture. o Open Source:  Demonstrate hands on knowledge of OpenSource adoption and use cases.  Real implementation experience of one or more open source technology (MySQL, JBoss Platform, Apache Camel)  Good to have - Contributing to one or more technical forums related to an open source technology.  Product / Project / Program Related Tech Stack : o Front End – <Desired Technologies and Tools> o Back End – <Desired Technologies and Tools> o Middleware – <Desired Technologies and Tools> o Testing - <Desired Technologies and Tools> o DevOps - <Desired Tools> o Others – <Desired Technologies and Tools> o Certifications - <Desired Certifications> o Development Methodology / Engineering Practices – Agile (SCRUM / KANBAN / SAFe) Preferred Qualifications:  Excellent verbal, written and interpersonal communication skills  Ability to work collaboratively in a global team with a positive team spirit  Knowledge of US Healthcare domain  Knowledge or certification – SAFe  Knowledge of certification – ITIL  Work experience in product engineering
Read more
FIGMD

at FIGMD

1 recruiter
Amit Mulay
Posted by Amit Mulay
Pune
10 - 15 yrs
₹9L - ₹13L / yr
ITIL
Systems Development Life Cycle (SDLC)
KPO
Roles and Responsibilities: ➢ Handle the L1 team of 60-100 members with Clinical and technical capabilities supporting US clients ➢ Manage the work stack assigned to the team with the help of Team Leads ensuring tasks are delivered in timely manner with accuracy ➢ Act as a Mentor to the leads and team members as appropriate ➢ Ensure effective governance and tracking mechanism in place to manage the team ➢ Perform activities for Practice on-boarding as per the agreed time lines ➢ Ensure team adheres to HIPPA or any other security/US Health care regulations ➢ Ensure all incident tickets are kept updated at regular intervals ➢ Highlight/Escalate any tasks stuck due to dependencies from other teams (internal/external) ➢ Timely and accurate update of timesheet ➢ Documentation and analysis of current and future processes
Read more
m2m cybernetics private limited
Arun Swarnakar
Posted by Arun Swarnakar
Indianapolis
3 - 7 yrs
₹5L - ₹10L / yr
Diploma
Degree
ITIL
its a large skill company .,dl,cmjd vkjnfjkfnejcfnedn
Read more
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort