CCIE Network Manager

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Exp: 5 - 7 Years

CTC: 40-45 LPA

Notice Period: Only Immediate joinees

Candidates must have experience working in product-based companies.

He should have spent at least half of his total experience in product-based companies.

● Experience: 5+ years of experience in front-end development with significant experience using ReactJS and its ecosystem (Redux, React Router, etc.).

● Leadership: Proven ability to take the lead on complex projects, guide junior developers, and drive technical decision-making.

● Problem Solving: Strong analytical and problem-solving skills with the ability to work through complex issues and deliver creative solutions. ● Collaboration: Excellent communication skills with the ability to collaborate effectively with cross-functional teams, including UX/UI designers, back-end engineers, and product managers. Technical Skills Required:

● ReactJS 16+: Deep expertise in ReactJS, including lifecycle methods, hooks, functional components, and performance optimization techniques.

● Redux: Advanced knowledge of Redux for managing and debugging application state, including middleware like Redux Thunk or Redux Saga for handling async actions.

● Typescript: Proficiency in TypeScript for building strongly typed and scalable applications, with a focus on maintainability and reducing runtime errors.

● NodeJS & ExpressJS: Solid experience in using NodeJS and ExpressJS for building RESTful services, handling HTTP requests, and integrating with various APIs.

● Material UI: Strong experience with Material UI to build rich, responsive, and intuitive user interfaces while adhering to design principles.

● RESTful APIs: Expertise in designing, consuming, and optimizing REST APIs to enable efficient data transfer between client and server.

● Version Control: Proficient in Git and GitHub/Bitbucket for source control and version management.

● Testing: Familiarity with unit testing frameworks and methodologies for front-end development (e.g., Jest, React Testing Library).

● Build Tools &a Bundlers: Experience with modern build tools like Webpack, Babel, and bundling tools for optimizing the front-end codebase."

Good to have "Preferred Qualifications:

● Cloud Technologies: Experience deploying and maintaining applications on cloud platforms such as AWS, Azure, or GCP.

● CI/CD Pipelines: Familiarity with continuous integration and continuous deployment pipelines, with experience in tools such as Jenkins, CircleCI, or GitHub Actions.

● Mobile Development: Familiarity with mobile-first design principles and responsive web design (RWD), as well as experience building applications that work across desktop tablet, and mobile devices." Roles & Responsibilities "

● End-to-End Product Ownership: Take ownership of the development and evolution of core product features from conception through to launch, ensuring they meet both functional and non-functional requirements.

● Collaborative Design & Development: Partner with product managers, UX/UI designers, and back-end engineers to architect and implement scalable, user-centric, and highly performant ReactJS applications. ● User-Centric Development: Understand customer needs and translate them into effective, intuitive user experiences. Participate in user research, A/B testing, and iterative product improvement.

● ReactJS Development: Lead the design and development of complex web applications using ReactJS 16+ and ensure high performance and scalability across different browsers and platforms.

● State Management with Redux: Architect and implement Redux-based solutions to manage application state in large-scale, high-performance applications.

● Typescript Expertise: Utilize Typescript for type-safe, scalable, and maintainable front- end code, ensuring a seamless development experience.

● Backend Integration: Use NodeJS and ExpressJS to create efficient server-side functionality, integrate with RESTful APIs, and ensure smooth front-end to back-end communication.

● UI Design with Material UI: Create clean, user-friendly interfaces using Material UI components, ensuring an elegant and responsive design that meets user expectations.

● Code Quality: Write clean, reusable, and modular code following best practices. Continuously refactor and optimize code for performance improvements.

● Collaboration & Mentorship: Collaborate with product managers, designers, and back- end developers to deliver user-centric features. Mentor and guide junior developers in the team.

● Agile Development: Work in an Agile development environment, actively participating in sprint planning, standups, and retrospectives to ensure timely delivery of features.

● Performance Optimization: Identify performance bottlenecks in the application and implement solutions to improve load times, responsiveness, and overall user experience. ● Cross-browser Compatibility: Ensure the web application works seamlessly across all modern browsers and devices, using responsive design principles.

Experience - 7 to 8 Years

Location - Remote

Shift - US Shift (Timing 7pm to 3am IST OR 8pm to 4am IST)

Notice Period – Immediate/ 15 Days/ 1 month

Job Description:

We are looking for a Java developer experienced in developing microservices using a framework such as Quarkus, Micronaut or Spring Boot. Your primary responsibility will be to implement these microservices to a high level of quality.

Responsibilities:
- Create REST APIs to specification.
- Create documentation for the individual microservices.

Technologies:
JAVA 8, J2EE, Spring, Spring Boot, Spring Data JPA, Tomcat, SHELL Script, Hibernate, etc

Skills:

• Strong Understanding of Microservice Architecture
• Minimum 6 years of Proven/ Implementation experience in developing and deploying microservices.
• Experience working on J2EE based applications.
• Experience in performing Technical Assessment of current state of systems/ Debugging.
• Good skills in debugging.
• Strong in development of Spring Boot and Spring applications.
• Strong in development of Restful API using JAX-RS and JSON
• Good knowledge possibly experienced with AWS components like S3, Lambda, API Gateway,
• Dynamo DB, CloudWatch.

Should have knowledge in digital / IT Sales & Marketing/presales/Lead Generation

Must be dynamic and sales-target oriented

Must have good business analytical skills for client project requirements understanding,

Should have a knowledge/experience in bidding and proposal posting

Should have knowledge/experience in Social Media Marketing

Should be excellent at communication skills (written and verbal),

Should have a Positive attitude

Should be able to make reports and presentations.

Should be interested in writing blogs/forum

About the company:

💰 Early-stage, funded, growing, growing fast, profitable!

🎯 Mission Driven: To help small & large Indian businesses grow faster

Min. Experience: 3+ years in Full Stack Development

Skillset:

• You primarily identify as a full-stack engineer and are comfortable working on the server-side as well as UI side.
• You have shipped code to production recently and regularly
• You are driven and care about doing a good job and improving your craft.
• You have high integrity, and you are reliable
• You have excellent coding, programming, and problem-solving skills.
• You have experience with implementing modern architectural patterns.
• You have good debugging skills and coding practices
• You are fluent in using the tools of the trade: Editors, Git, Command line, Slack, Jira
• You should have relevant experience in the Ruby on Rails stack.
• You have experience with multiple ORMs
• You have experience in Postgres / MySQL
• You have experience in ReactJS

What you can expect from us:

• Mentorship, growth, great work culture
• We are a people-first team. Mentorship and continuous improvement are a part of the team’s DNA
• We believe in solving problems from first principles
• A good balance between deep focussed work and collaborative work, we won't bother you with unnecessary meetings

What we ask from you:

• Bring your software engineering — both individual brilliance and collaborative skills.
• Bring your good nature — we're building a team that supports each other.
• Be vested or interested in the company vision
• Take ownership of your product
• Should be capable of handling one complete product end-to-end - with minimal oversight

Bonus:

• If you have DevOps expertise: Docker, Kubernetes, AWS
• If you have amazing frontend skills
• If you have created or contributed to an open-source component or library, we will love to see the code
• If you have given a talk or spoken in a meetup/conference
• If you have a hobby project, we will love to hear about it
• If you have previously worked in startups