Hardware Asset Management-HAM

Job Description: We are looking for a talented UI/UX Designer with experience in building SaaS

products to join our dynamic team. This role is perfect for a creative individual who thrives in a

fast-paced environment and is passionate about delivering exceptional user experiences from

concept to launch.

Roles and Responsibilities:

1. UI/UX Design for SaaS Products:

● Collaborate with product managers, engineers, and stakeholders to understand project

requirements and user needs.

● Design intuitive and engaging user interfaces for our SaaS products, ensuring a

seamless user experience across web and mobile platforms.

● Apply design thinking and user-centered design principles to create innovative solutions

that solve user problems and drive business objectives.

● Utilize industry-standard UI/UX tools and technologies to design mockups, prototypes,

and user flows.

2. Product Development Process:

● Understand the product development lifecycle and actively contribute to the entire

process, from ideation to launch.

● Work on products from 0 to 1, contributing to brainstorming sessions, concept

development, and iterative design improvements.

● Collaborate closely with cross-functional teams to iterate on designs based on user

feedback, technical constraints, and business requirements.

3. Creativity and Design Principles:

● Demonstrate a strong sense of creativity and innovation in designing user interfaces

that are visually appealing, functional, and easy to use.

● Apply design principles such as typography, color theory, and visual hierarchy to create

cohesive and aesthetically pleasing designs.

4. UI/UX Tools:

● Utilize the latest UI/UX tools and technologies to streamline the design process and

create high-fidelity prototypes, including but not limited to Sketch, Adobe XD, Figma, or

InVision.

5. Communication and Collaboration:

● Communicate design ideas, concepts, and rationale effectively to stakeholders and

team members through sketches, wireframes, prototypes, and presentations.

● Collaborate closely with developers to ensure design feasibility and implementation

fidelity throughout the development process.

6. Information Architecture:

● Define the information architecture and navigation structure of our SaaS products to

optimize usability and findability of content.

7. Wireframing and Prototyping:

● Create wireframes, mockups, and interactive prototypes to visualize design concepts

and validate user flows and interactions.

8. Interaction Design:

● Design intuitive and responsive interactions that enhance user engagement and

facilitate task completion.

9. Empathy Maps and UX Research:

● Develop empathy maps and conduct user research to gain insights into user behaviors,

needs, and pain points.

● Utilize UX research findings to inform design decisions and iterate on designs based on

user feedback.

Qualifications:

● Bachelor's degree in design, human-computer interaction, or related field; equivalent work

experience may be considered.

● Proven experience as a UI/UX Designer, preferably with a focus on SaaS products.

● Strong portfolio showcasing a range of UI/UX design projects and processes, including

wireframes, prototypes, and finished designs.

● Proficiency in UI/UX design tools such as Sketch, Adobe XD, Figma, or InVision.

● Excellent communication, collaboration, and problem-solving skills.

● Ability to thrive in a fast-paced, dynamic environment and manage multiple projects with tightdeadline

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
• 
  

WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

We’re expanding our product offerings and are looking for an experienced Product Manager to execute our product vision and strategy. The ideal candidate will spot gaps in our product, identify opportunities for innovation, and turn insights into impactful solutions. You’ll own the product lifecycle end-to-end—from strategy and ideation to launch and adoption—driving measurable business outcomes along the way. This postion is a high impact role working directly with the founders and engineering team to drive product and GTM execution. This is an in-office position based in Coimbatore. 

Objectives of this Role

Lead product and business planning across cross-functional teams.

Analyze customer needs, market trends, and competitor offerings to shape product direction.

Translate requirements into clear product strategies, roadmaps, and execution plans.

Appraise new product ideas and define effective go-to-market strategies.

Maintain production timelines and align stakeholders across departments.

Responsibilities

Create & Implement Product Strategy

• Translate business strategy into actionable product strategy.
• Own and prioritize the product roadmap.
• Drive execution to deliver impactful products.
• Lead cross-functional alignment to get products to market.
• Plan and manage product launches.
• Contribute to product profitability and long-term commercial success.

Conduct Market & User Research

• Research market trends, competitors, and customer needs to inform product direction.
• Generate and validate ideas through data-driven analysis and stakeholder input.
• Continuously evaluate opportunities for differentiation.

Oversee Product Development & Design

• Guide product development with a focus on customer-centric design.
• Leverage customer and stakeholder feedback to refine features.
• Ensure seamless collaboration with design, engineering, and business teams.

Drive Communication & Stakeholder Alignment

• Clearly communicate strategy, priorities, and progress to all stakeholders.
• Align teams before major milestones (feature definition, pricing, launch, testing, post-launch review).

Lead Product Launches & Adoption

• Develop and implement go-to-market strategies.
• Partner with marketing, sales, and customer success to enable effective rollout.
• Leverage CRM, analytics, and project management tools to track impact.

Enable Training & Knowledge Sharing

• Create training resources, help pages, and customer-facing materials.
• Collaborate with engineering and customer success teams to ensure product adoption.

Required Skills & Qualifications

Proven experience in product management within a fast-paced environment.

Track record of overseeing the full product development lifecycle.

Strong ability to design and execute product marketing strategies.

Excellent communication skills—writing, presenting, and influencing across levels.

Preferred Skills & Qualifications

Bachelor’s degree (or equivalent) in product design, engineering, or related field.

Previous experience in software or web development.

Demonstrated success as a hands-on product developer before moving into management.

Client: MNC (WFO)

Role: DOT NET DEVELOPER

Exp: 4 years to 6 years

CTC : UPTO 30 lpa.

NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

• Hands-on working knowledge and experience is required in:

• Extensive experience working on C#, .net and .net core frameworks
• Relational Databases (SQL Server, Oracle, PostgreSQL, etc.)
• NoSQL Databases (Mongo, Cloud Spanner, etc.)
• Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience working with distributed teams across regions and time zones
• Strong organizational skills
• Display detailed, critical, quality-oriented, skeptical thinking about the product

• Experience with several of the following tools/technologies is desirable:

• GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
• Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
• Design Patterns and implementing the Design Patterns
• Development of Complex Application and System Architectures
• Data Structures and Algorithms using Typescript, C# and .NET
• Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud
• Knowledge of REST and gRPC API’s is a bonus

• Knowledge of the following technologies is a plus:

• Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
• Containerization Technologies (Docker)

We are looking for a professional Instructional Designer to act as a bridge between the customer and the development team to translate information between them and drive intelligence into the content development process by taking a solutioning approach. The ID would not only be a part of the course design process but also be involved in storyboarding. The objective is to facilitate end learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

• Content analysis and identify target audience’s training needs
• Work closely with SMEs/Customers to understand concepts
• Apply Instructional design theories, practice and methods
• Analyse and research strategies where necessary
• Develop creative scripts for videos and engaging storyboards for e-learning modules (Courses, Videos, Simulations, Gamified courses, Scenarios, etc), ILTs
• Design interactive learning objects, develop assessments and exercises
• Provide visual guidance and suitable references to developers where necessary
• Ensure that the outputs are developed in accordance with the Storyboards
• Project documentation and vendor coordination
• Brief travel to customer locations as necessary

• Proven working experience in instructional design and storyboarding
• Excellent knowledge of learning theories and instructional design models
• Lesson and curriculum planning skills
• Advanced User of Microsoft Office – Word, PowerPoint, Excel – for storyboarding
• Understanding on the working of HTML5, Articulate, Flash, Adobe Suite and any LMS
• Very good communication skills