
IT service desk executive
at Revenue cycle management solution for healthcare
1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination
Skills - experience in interacting with US clients
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

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Mode of Hire: Permanent Position
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The Senior Software Engineer is responsible for the design, development, quality, and release of our organization's web and mobile applications.
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• The Senior Software Engineer is responsible for the design, development, and release of our organization's web and mobile applications.
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Communicating with the Organization heads and scheduling the appointments for product demos.
Self-motivated, and able to work independently and as a member of a remote team.
Proven ability to build and manage a sales pipeline and achieve targets
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Excellent communication skills (presentation, verbal, and written)
Demonstrated expertise in building and maintaining client relationships
Good convincing ability and confident personality.
Data-driven approach towards the sales process.
Full understanding of the sales process from database generation to fixing the appointments.
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Adequate knowledge of data collection methods.
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Sampana Digital (SDPL) (www.sampanadigital.com) is a digital technology company that provides
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