
IT service desk executive
at Revenue cycle management solution for healthcare
1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination
Skills - experience in interacting with US clients
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

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What You Will Do
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Develop robust, low-latency pipelines integrating computational geometry methods, mechanical engineering heuristics, and graph-based reinforcement learning algorithms to address multi-objective optimization problems
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Own the creation and refinement of computational geometry features utilizing low-level CAD kernels (Python/C++)
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Work closely with engineers to directly observe and enhance their daily workflows using your algorithms
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Collaborate with the founding team to translate customer insights into actionable product specifications, shaping the strategic product roadmap
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Engage proactively with customers, deeply understanding their pain points to ensure our solutions meaningfully address their challenges
What We're Looking For
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3-7+ years of hands-on experience with geometry kernels and low-level C++ operations
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Experience building and deploying reinforcement learning algorithms and machine learning pipelines
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Excellent communication skills, with a proven ability to clearly articulate technical ideas, trade-offs, and solutions
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[Bonus] Solid knowledge of mechanical engineering fundamentals, including GD&T (Geometric Dimensioning and Tolerancing)
Primary Skills:
.Net/.Net Core, C#, OOPS and SQL Server as a key technology, which covers frontend and backend work. Knowledge of DevOps (building and deployment) and the Cloud is nice to have.
Roles & Responsibilities
Participate in requirements analysis.
Collaborate with internal teams to produce software design and architecture.
Write clean, scalable code using .NET programming languages.
Test and deploy applications and systems.
Revise, update, refactor and debug code.
Improve existing software.
Eligibility
3+ years of experience in building web applications. Passion for building and delivering great software with a strong sense of ownership
Advanced proficiency in C#, very clear OOPS concepts, In-depth knowledge of the .NET framework, ASP.NET, MVC, Web API, REST APIs, OAuth 2.0/ Authentication/ Authorization
Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records
Good to have any scripting(powershell) knowledge, JS based UI Frameworks
Outstanding analytical, problem-solving, and communication skills
Experienced in complex logic designing and implementation
Should have worked in Agile development environment and best practices
Good to have experience in secure development practices
Looking for the candidates who have a experience of sales, telesales and excel. Also client handling.

About Upswing
Open banking is a reality of this decade and it needs robust, customizable and secure rails to run on. Our mission is to enable consumer companies to offer differentiated financial products and empower financial institutions with greater reach through our Secure, Scalable, and easy-to-integrate API platform.
Every company today has an opportunity to extend financial services to make banking experiences lively and delightful. Our open finance-as-a-service platform is highly customizable, simple, and modular which significantly reduces the integration effort for our partners to launch financial products in weeks, not years.
At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.
What will you do if you join us?
- Implement responsive web design principles to ensure that our company website renders well across multiple devices
- Design a framework for creating user apps that grow with the needs of the company
- Monitor website performance, watch for traffic drops related to site usability problems, and rectify the issues
- Review app and feature coding and plan future website upgrades with the development team
- Assist in the development of applications and features that will be put on the website and in internal functions as well
You should have
- Bachelor’s Degree in Computer Science or a related field, with 3+ years of web development experience. Development experience for Mobile screens would be a plus
- Strong knowledge of Javascript. Proficiency in Typescript & React Js would be a plus
- Strong knowledge of web development tools and programming languages
Job Purpose:
As the Presales Manager Infrastructure Services, you will provide consultancy services by analysing customer requirements and providing quality and cost-effective solutions to produce high quality bid proposal to our customers. You will help the organization improve its profit potential and competitive standing through continuous reviews and enhancements on products and solutions trending.
Key Accountabilities
· Build and maintain a comprehensive and up-to-date bid materials and templates
· Produce high quality solution and bid proposal to increase the winning chances of bids
· Strategize and maintain standardization of products and solutions align to partnership strategy and business direction
· Be the brand custodian
· Team Manager
Job Responsibilities & Duties
· Provides infrastructure presale support to internal/external team during bidding.
· Gather bid/user requirement from tender specification; evaluates and recommends new/upgrade of software and hardware to meet the project/tender requirement.
· Provides infrastructure architecture design through industrial best practices and standards.
· Provides infrastructure consultancy to internal/external team.
· Profound understanding of the interdependencies of the services (application, system, network and database) and their failover capabilities in a n-Tier Data Center Environment
· Keeps abreast of technological advancement, emerging standards and new software or hardware solutions to continuously provide proven, innovative, cost-effective and quality solution.
· Ability to apply experiences and knowledge into Infrastructure solutions
· Must have good technical skills and know-how to assist in technical solution selling
· Ability leading and conducting Proof-Of-Concept (POC) and Demo activities to assist sales in closing deals
· Excellent communication and presentation skills (Tender presentation)
· Excellent documentation skills with fluent English for Technical write-up and proposal writing
· Provides technical guidance to junior colleagues in their work
· Any other duties as and when assigned.
Financial Accountabilities
· To meet the set target revenue and profit yearly set by the management committee
Minimum Education/Qualifications
· Degree in Computer Science or related IT discipline with minimally 8 years of relevant experiences in System Integrator environment
Minimum Years/Type of Experience
· An experience Team player.
· Generally, the candidate should have minimally 5 years of relevant working experiences in establish system Integrator organization with IPv6 domain experiences.
· He/She should have good domain knowledge in Government bid process and their domain solution.
· In addition, he/she should have the experiences and skillsets in the following Infrastructure domain areas:
o Networking: Preferably CCNP with in depth knowledge of market leading brands of Firewalls, Load Balancers, Routers and Switches, IPS/IDS, Global Traffic Manager, Wireless and IP Telephony in a n-Tier Data centre environment.
o Application: Familiar with middleware products and their role on multi-tier architecture, broad understanding of the ORACLE and IBM suits and RedHat JBoss group of Middle-wares.
o Databases: Sound knowledge and experiences with different types of database products, replication technologies and (eg. Oracle, IBM DB2, MSSQL, MySQLs) and their role on multi-tier architecture in a multi-sites environment.
o Server: Sound knowledge and experiences on server virtualization and able to calculate the compute resources sizing based on project requirements inputs; good understanding of architecture components for all tiers, storage, back up and server security. General understanding of the major hardware platforms (Oracle Sun, IBM, HP, DELL, etc).
o Storage: Sound knowledge and experiences on storage networking and data replication, sizing requirements, implementations and SAN / NAS replication as well as COLD / WARM DR storage architecture. Preferably having a good understanding of FCoE, FCIP concept and theory would be advantage.
o Security: Preferably CISSP certified and familiar with the industry trends in relation to security solutions and best practices such as infrastructure hardening, endpoints and SIEM solution, advance threats and mitigation know-how.
o Cloud: Good understanding of Cloud Computing solutions with experiences in design, implementation and operation of IaaS. PaaS platform for various type of hypervisors. Essential knowledge in Micro-services architecture (Kubernetes)
o Essential knowledge of Government Infrastructure Policies and Implementation knowledge in Government Commercial Cloud and Private Cloud
This candidate will be responsible for the development, implementation, maintenance, and improvement of quality assurance processes. Throughout the implementation and maintenance process, this candidate should use data analysis to better understand quality reporting measures and improve processes.
Bachelor's degree in Software Engineering, Computer Science, Information Technology, or a related field
- Previous work experience as a QA Engineer, QA Tester, or relevant position in the IT department
- Knowledge of programming languages like JavaScript or JAVA
- knowledge of scripting and other related procedures like DOM structure
- Expertise in automation testing tools like Selenium or Protractor
- Understanding of testing protocols
- Know-how of different types of testing methods like white box and black box testing
- Familiarity with the software development process
- Good analytical and troubleshooting skills
- Attention to detail
- Ability to work collaboratively
- Good time management and organizational skills
Why work for Flowace?
- Opportunity to grow the product 100x as the product is of world-class standards
- Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
- Very healthy work environment and work-life balance
- Extremely collaborative and helpful team members to work with
- Employee engagement programs such as Fun Fridays, Wellness, and Community Building
- 5 days of hungry hustling and 2 days of absolute rejuvenation every week
- Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace
CTC Up to - 7 LPA
Thanks & regards,
Nandini Jain
Senior HR Executive - Flowace
Should have interest in Business development (B2C/ B2B) for Software Application
products/solutions.
Meet prospective clients, execute effective product demonstrations, emphasising product features
and benefits with focus on the value of the solution.
Meet with Committee Members of Apartments and societies to understand scope of business and
their expectations.
Prospect, educate, qualify, and generate interest for Sales Opportunities.
On-boarding new apartments on NoBrokerHood platform will be a major KRA for a BD.
Researching potential leads from open market, web searches, or digital resources.
Desired Candidate Profile:
Excellent communication and interpersonal skills.
Should be proficient in Hindi and English language, knowing regional language will be a plus.
Should be comfortable to work on weekends(Sat & Sun compulsory working), with a week off in
between Mon-Thursday.
Effective presentation and negotiation skills.
Hands on MS office excel, word & PPT etc.
- To oversee all the social media accounts management.
- Develops engaging, creative, innovative content for regularly scheduled post
- Should have basic knowledge of reels, should be able to assist during product photo shoots.
- Should be technically sound and familiar with digital marketing strategies to coordinate with marketing agencies to improve ROl of ad spends.
- Should have basic knowledge of picture and video editing for curating content and ad related posts and videos.
- Copywriting for content that goes up on website, app and other platforms as and when needed.
Skills & Qualifications.
•Degree in marketing
•Extensive knowledge of social media platforms
•Web proficiency
•Computer software proficiency
•Public relations and brand marketing experience
•Proofreading and editing skills
•Strong verbal & Written communication skills
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a SEO Manager, you will be responsible for creating effective SEO.
What you will do:
- Working towards organic search optimization and ROI maximisation
- Regularly performing thorough keywords research
- Identifying key SEO KPIs
- Monitoring redirects, click rate, bounce rate, and other KPIs
- Preparing and presenting reports regularly
- Identifying our buyer persona to better target identified audiences
- Identifying problems and deficiencies and implementing solutions in a timely manner
- Suggesting improvements in process and productivity optimization
- Collaborating with web developers and marketing team
- Staying up to date with the latest SEO and digital marketing trends and best practices
What you need to have:
- 3 - 6 years of relevant experience as SEO specialist or similar role
- 3+ years of experience in planning and implementing a successful SEO strategy
- 4 years of experience in web analytics, marketing, and business development
- Expertise in A/B and other testing methods
- Familiarity with HTML, CSS, JavaScript
- In-depth knowledge of research principles and methods and experience in analysing data
- Excellent communication, collaboration and project management skills
- Ability to adapt quickly in fast-paced environments
WFH Opportunity
We are looking for
Python Tester/ Python QA automation Engineer /
Experience : 6 to 12 years
CTC : As per Industry Norms
Required Key Skills
Python+ selenium, automation testing, manual testing, selenium , shell scripting , manual, API Testing or Rest assured, Rest API,
Robot Framework









