
IT service desk executive
at Revenue cycle management solution for healthcare
1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination
Skills - experience in interacting with US clients
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .

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Salesforce Technical Product Manager
Location - Remote
Shift Timing - 5pm to 2 am
Preferred Skills/Experiences: - Project Management
CPQ Specialist certification is a huge plus
Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant Preferred
Professional Experience/Qualifications:
Has successfully led development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals. Experience developing and supporting mission critical applications optimized to run in the cloud or virtualized environments. Deep knowledge of system architecture, technical design, and system and software development technology.
Required Skills/Experiences:
6+ years of IT experience with a Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical degree
3+ years of experience as a business analyst/product manager supporting Salesforce CPQ platform.
Deep understanding of the Salesforce.com product suite including CPQ, Sales Cloud, Service Cloud, FSL, Community Cloud, and the AppExchange.
Managing application development at scale, employing SDLC methodologies including Agile, Scrum, and DevOps
Strong subject matter expertise with core SaaS principles: Product setup, Product Options, Product configuration & rules, Pricing, Quoting, Subscription Management, amendments, renewals, Billing and Revenue Recognition
Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities
Exceptional ability to lead change using positive and collaborative methods
Strong communication skills in writing, speaking, and presenting
Able to communicate technical or complex subject matter in business terms
Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value
Accepts ownership and welcomes responsibility
About the company
We is building digital first, health coaches for elective health concerns working toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.
Elective health has been a large latent gap in India with the knowledge & support for issues which warrants a consumer first approach in building digitally native full stake health coaches to provide integrated care (products & services) and engagement (content & community to build healthy habits).
Started in May 2020, Man Matters is now the largest Men’s health platform, serving more than 1M Men every year across therapeutic areas of Hair Loss and Nutrition. Started in May 2021, Be Bodywise is the largest integrated Women’s Health platform serving more than 1M women a year in the areas of PCOS, Hair & Skin Health. Started in May 2022, Little Joys helps parents to reduce the anxiety around physical and mental development of their kids.
Job Description:
We are looking to hire a seasoned manager to lead our social media charter for our flagship brands Man Matters and Be Bodywise. The incumbent would report to the Head of Content, and own the strategy, planning, workflow management and metrics for the brand’s social media handles. If you are someone who understands the pulse of digital and social communities; if you live and breathe the latest on people, trends and brands on social media; if you are an original thinker looking to create a distinct voice, then this is just the gig for you.
Core Responsibilities:
• Help shape the social media strategy aligning brand positioning, marketing goals and a clear read on the target audience.
• Create monthly social media calendars and leverage topical days to build on the brand’s presence across different social media channels.
• Create original content ideas and IPs to strengthen engagement and base size.
• Create a one-of-a-kind community around the brand’s core message by fostering conversations and
engagement.
• Monitor and measure key metrics for the social pages.
• Monitor and measure brand reputation and presences through social listening. This would also entail
ensuring consistency of brand voice and brand persona.
• Build and enforce a crisis management module for any kind of direct negative publicity.
Requirements:
• 5 to 6 years of working in content creation and/or social media, with at least 2 years as a team lead.
• Having worked with digital-first consumer brands (either in a in-house team or agency).
• Thorough knowledge of social platforms, analytics and tools.
• Original thinker with a fresh perspective.
Position: Java Developer
Experience: 3-8 Years
Location: Bengaluru
We are a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms. We are looking for an enthusiastic and self-driven Test Engineer to join our team.
Roles and Responsibilities:
- Expert level Micro Web Services development skills using Java/J2EE/Spring
- Strong in SQL and noSQL databases (mySQL / MongoDB preferred) Ability to develop software programs with best of design patterns , data Structures & algorithms
- Work in very challenging and high performance environment to clearly understand and provide state of the art solutions ( via design and code)
- Ability to debug complex applications and help in providing durable fixes
- While Java platform is primary, ability to understand, debug and work on other application platforms using Ruby on Rails and Python
- Responsible for delivering feature changes and functional additions that handle millions of requests per day while adhering to quality and schedule targets
- Extensive knowledge of at least 1 cloud platform (AWS, Microsoft Azure, GCP) preferably AWS.
- Strong unit testing skills for frontend and backend using any standard framework
- Exposure to application gateways and dockerized. microservices
- Good knowledge and experience with Agile, TDD or BDD methodologies
Desired Profile:
- Programing language – Java
- Framework – Spring Boot
- Good Knowledge of SQL & NoSQL DB
- AWS Cloud Knowledge
- Micro Service Architecture
Good to Have:
- Familiarity with Web Front End (Java Script/React)
- Familiarity with working in Internet of Things / Hardware integration
- Docker & Kubernetes Serverless Architecture
- Working experience in Energy Company (Solar Panels + Battery)
Java
Mandatory:
- Strong expertize in Java/J2EE(4-7 years of experience)
- Strong expertize in Microservices, SpringBoot
- Java including multithreading and concurrency
Preferred skills :
- Experience in Virtualization, SDN, NFV, Yang, Netconf
- Good Knowledge on Networking
- Multithreading and concurrency
Responsibilities
- Design, plan and control the implementation of business solutions requests/demands.
- Execution of best practices, design, and codification, guiding the rest of the team in accordance with it.
- Gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements
- Drive complex technical projects from planning through execution
- Perform code review and manage technical debt
- Handling release deployments and production issues
- Coordinate stress tests, stability evaluations, and support for the concurrent processing of specific solutions
- Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews
Skills
- Degree in Informatics Engineering, Computer Science, or in similar areas
- Minimum of 5+ years’ work experience in the similar roles
- Expert knowledge in developing cloud-based applications with Java, Spring Boot, Spring Rest, SpringJPA, and Spring Cloud
- Strong understanding of Azure Data Services
- Strong working knowledge of SQL Server, SQL Azure Database, No SQL, Data Modeling, Azure AD, ADFS, Identity & Access Management.
- Hands-on experience in ThingWorx platform (Application development, Mashups creation, Installation of ThingWorx and ThingWorx components)
- Strong knowledge of IoT Platform
- Development experience in Microservices Architectures best practices and, Docker, Kubernetes
- Experience designing /maintaining/tuning high-performance code to ensure optimal performance
- Strong knowledge of web security practice
- Experience working in Agile Development
- Knowledge about Google CloudPlatform and Kubernetes
- Good understanding of Git, source control procedures, and feature branching
- Fluent in English - written and spoken (mandatory)
- Coordinate with the management to research, identify, analyse, and execute new business initiatives.
- Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet
- Plan, execute and evaluate ROI of all BD initiatives to attract, retain and expand a loyal client base. Help businesses accelerate their social media presence by utilizing online tools to maximize brand visibility to develop strong relationships and engagement.
- Manage the project teams to achieve business goals.
- Work with the internal departments and external partners to execute business plans and strategies.
- Evaluate customer requirements and develop business plan to meet these requirements.
- Create business development strategies to increase the company revenue and brand value.
- Research the market trends to identify the customer demand for the proposed products and services.
- Communicates the strategy and tactical plans to the sales and marketing teams
- Develops financial plans for the year, including forecast, gross margins, direct expenses, contribution to operating income
- Reports out to management team on progress, financials, and business issues each month
Preferred Qualifications:
- MBA from a tier one institution
- Proven business leader with at least 4+ years of high-tech Strategic Partner Management, / Sales Operations
- Strong communications skills and proven track record of creating and delivering presentations to C and board level audiences (Microsoft Office, CRM
Role Description:
- Design, build, and maintain applications using Node.JS
- Hands-on working on various Azure PAAS services.
- Good problem solving abilities along with strong understanding of Data structures, various design patterns & algorithms.
- Enhance existing services and applications to increase availability, reliability, and scalability in a microservices environment
- Work across the engineering team to build new features and services at scale
- Improve engineering tooling, process, and standards to enable faster, more consistent, more reliable, and highly repeatable application delivery
- Remain engaged with latest technology trends and understand operational challenges to continually evolve application delivery processes and platform components
- Support platform technology decisions based on performance metrics and operational SLAs
- Provide guidance and best practices around security for applications and platform infrastructure
Qualifications:
- 3+ years software development experience using Node.JS
- Must have experience & understanding of working on Azure PAAS services.
- Strong understanding of Azure PAAS services like Services, Service Bus, etc.
- Exposure/understanding of JavaScript frameworks like Angular.JS/React.JS is added advantage.
- Experience with database and cloud technologies
- Understand the benefits of microservices, but also understand the challenges they bring and current trends on how to address those challenges
- Strong written and verbal communication skills
- BS degree in Computer Science or equivalent, Master’s degree preferred.
This opportunity is with one of our leading client which has diverse group of cloud technology professionals with the goal: to make our clients- lives easier through technology and we have a good time while we- re at it! . Our client is the #1 Company to Work for among small and medium-sized companies in this year's annual Glassdoor Employees- Choice Awards, a list of the Best Places to Work in 2018. Come be a part of our team!
Location : Remote working permanently is available.
Must Have:
-Relevant 4 year experience with Salesforce development.
-Relevant 1 year of lightening experience.
-Bachelor's or Equivalent Degree in Computers
-Salesforce Administrator OR Platform Developer 1 Certification
Responsibilities :
- Writing clean and flawless code to produce fully functional modules or apps according to the requirements; as part of day-to-day work.
- As Sr. developer you are expected to possess expert-level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
- Perform a thorough analysis of requirements i.e.Obtain a deep understanding of the desired output
- Check whether the implementation is possible or not; respecting the Salesforce environment's limitations or governors
- Evaluate whether stated requirement (or a part) can be achieved via configuration before opting for coding
- An optimal code design solution of complex requirements,Thorough impact analysis of the planned development
- Develop high quality scalable code by Following Salesforce.com and Silverline-CRM standards/best practices
- Leverage recommended frameworks (ex. Test framework or Trigger framework)
- Fix all bugs reported from QA/UAT,Work on deployments through recommended tools and methodologies.
- Follow DevOps processes i.e.Use recommended IDEs
- Enhance skills and capability in USABILITY focussed development
- Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
Requirements :
- Minimum 5 - 7 years experience in Software Development
- Relevant 4 years experience with SFDC
- Good in communication and interpersonal skills
- Certified Salesforce - Platform Developer I
- Bachelor's Degree in Engineering or Science
Good to have :
- Architecture Experience
- Experience working with US based / headquartered companies
- Work Experience in Healthcare & Insurance Industry/clients.
Benefits : Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered company.
Job Typ : Full-time(Flexible with Remote working, if outside Bangalore)







