
Job Title : Lead – Monitoring
Experience : 8.5 to 14 Years
Location : Gurgaon, Sector 32 (Hybrid – 3 days office, 2 days WFH)
Work Mode : 5 Days Working
Department : Digital IT – Infrastructure & Services
Joining : Immediate to 15–20 days (Buyout option available)
Role Summary :
We are seeking a Lead – Monitoring professional to lead infrastructure, cloud (Azure/AWS), and synthetic monitoring initiatives.
The role demands deep expertise in observability tools, performance optimization, and proactive incident response, driving reliability across global systems.
This is a hands-on, non-admin role focused on engineering and automation, not infra administration.
Mandatory Skills :
Nagios, Microsoft SCOM, Site24x7, Azure/AWS cloud monitoring, performance analysis, incident response, Python/PowerShell scripting
Location Preference :
- Candidates from Delhi NCR preferred.
- Open to North India candidates willing to relocate to Gurgaon.
- Remote work is not available.
Key Responsibilities :
- Lead system performance monitoring using Nagios, Microsoft SCOM, Site24x7.
- Design and manage cloud & synthetic monitoring (Azure/AWS).
- Drive incident resolution and minimize downtimes.
- Build scalable, automated monitoring solutions (Python/PowerShell).
- Create and maintain dashboards, KPIs, reports.
- Collaborate across teams and lead monitoring practices.
- Mentor junior team members, ensuring knowledge sharing.
Good to Have :
- Certifications: ITIL Foundation, Microsoft Certified: Azure Administrator, Microsoft Certified: SCOM, CMP.
- Experience with cloud cost optimization, performance trend analysis.
Note :
- Admin-only profiles are not suitable.
- Strong Azure platform knowledge is essential.

About NeoGenCode Technologies Pvt Ltd
About
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Candid answers by the company
IT & Engineering Talent Staffing
- Provides full-time and contract-based hiring, delivering handpicked, pre‑screened developers across tech stacks—ranging from web, mobile, AI/ML, Web3/blockchain.
- Maintains a bench o vetted candidates, offering fast delivery of interview-ready profiles—often within 24 hours.
- Offers payroll management, handling compliance, tax, attendance, and documentation for both contractors and full-time employees.
2. End-to-End Project Delivery
- Delivers full-stack development solutions: web, mobile, cloud, AI/ML, Blockchain/Web3.
- Manages entire project lifecycle—requirements gathering, design (UI/UX), development, deployment, and ongoing support .
3. Additional Offerings
- Expands into cybersecurity consulting, digital marketing, and cloud platform services (like AWS, GCP, Azure) .
- Provides strategic IT consulting to align technology solutions with business objectives
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Job Title: SAP Business Development Manager
Overview
The SAP Business Development Manager is responsible for driving business growth by identifying new opportunities, expanding customer relationships, and promoting SAP solutions and services. This role requires strong industry insight, SAP product knowledge, and the ability to build strategic partnerships that support revenue goals.
Key Responsibilities
1. Business Development & Sales Growth
- Identify, qualify, and pursue new business opportunities for SAP solutions (S/4HANA, SAP CX, SAP Business Technology Platform, SAP SuccessFactors, SAP Ariba, etc.).
- Develop and execute business development strategies for assigned territories or verticals.
- Have good experience in cross sell and up sell from the existing SAP customer
- Have good experience T&M and AMS support Sales
- Drive the full sales cycle—from lead generation to deal closure.
- Achieve quarterly and annual revenue targets.
2. Client Engagement
- Build and maintain strong relationships with C-level executives, decision-makers, and influencers.
- Conduct discovery meetings to understand client challenges and business goals.
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- Oversee proposal creation, RFP responses, and contract negotiations.
3. Strategic Planning & Market Intelligence
- Analyze market trends, competitor activities, and customer needs.
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4. Collaboration & Coordination
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- Engage with SAP Sales team for leads
- Coordinate with marketing teams on campaigns, events, and lead-generation activities.
- Ensure smooth handover to project teams after deal closure.
5. Account Management
- Manage key accounts and develop long-term relationships.
- Monitor client satisfaction and identify areas to expand engagement.
- Act as a strategic advisor to clients regarding SAP roadmap and digital transformation.
Qualifications
Required
- MBA, BTech or related field.
- Min 3 Years SAP solution sales and 3-5 years of experience in Business development.
- Strong understanding of SAP products, modules, and services.
- Knowledge of SAP licensing, cloud offerings, and implementation methodologies.
- Proven track record of achieving sales targets in enterprise or consulting environments.
- Excellent communication, negotiation, and presentation skills.
Preferred
- Experience working with SAP partner Man or within the SAP ecosystem.
- Experience in middle east market (Saudi, Dubai, Qatar, Kuwait, Oman)
- MBA or advanced degree.
- Certifications in SAP or sales methodologies (e.g., Solution Selling, Miller Heiman).
Role Type
- Full-time
- Department: Business Development / Sales
- Location: Remote, India
- Travel: As required for client meetings or events
Type - Work From Office
Requirements:
- Should have sound knowledge of PHP, MySQL, JQuery & javascript.
- Should know MVC framework Yii/Yii2
- Knowledge of mobile app APIs, JSON, etc.
- Knowledge of version control systems like GIT is a plus.
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Highlights:
- Working 5 days a week.
- Group Health Insurance for our employees.
- Work with a team of 200+ excellent engineers.
- Extra Compensation for Night Shifts.
- Additional Salary for an extra day spent in the office.
- Lunch buffets for all our employees.
- Yearly and quarterly awards with CASH amount, Dinner coupons, etc
- Team Dinners on Project Completion.
- Festival celebration, month end celebration and much more.
We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi
The End User Support (EUS) / IT Service Desk Team Leader role is like project manager of this entire project. He/She will be responsible for managing and supervising the entire end-user support operations, ensuring high-quality service delivery in accordance with the agreed Scope of Work (SoW) and defined SLAs.
1. Team Management & Supervision
o Manage the daily operations of the End User Support Engineers, Helpdesk Coordinator, and Network Technician.
o Allocate tasks, monitor performance, and ensure coverage across all shifts or locations (as applicable).
o Review ticket queues, ensure timely response/resolution, and minimize escalations.
2. Service Delivery Oversight
o Ensure all support services (incident, request, configuration) are delivered as per agreed Service Level Agreements (SLA).
o Monitor open tickets and proactively address delays or recurring issues.
o Take necessary action on recurring & repeat issue to fix the permanently.
o Conduct regular service quality reviews and corrective action planning.
3. Technical Assistance & Escalation Support
o Provide Level 2/3 technical support to the support team on hardware, software, AD, antivirus, networking, and IT asset management.
o Guide the team in resolving complex issues and ensure user satisfaction.
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o Ensure all IT assets supported by the team (laptops, desktops, printers, attendance systems, conference devices, network items, CCTV) are:
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o Compliant with asset tracking and audit policies.
5. Process Implementation & Improvement
o Implement and maintain Incident Management, Request Fulfillment, and Change Management processes in ManageEngine (ServiceDesk Plus) in coordination with IT and vendor teams.
o Define workflows, categories, escalation paths, SLAs, and approval hierarchies as per ITIL best practices.
6. Software Licensing & Compliance
o Ensure awareness of software licensing policies and usage.
o Support the team in maintaining compliance with licensing limits and software audit readiness.
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o Motivate the team and maintain high morale and work discipline.
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o Act as the first point of contact for escalations from business users and management.
Details :
Exp - 3+ Yrs
CTC - Best in industry
Location - Chennai (Guindy)
1. Building and maintaining business relationships with clients for future needs.
2. Develop overall strategic action plans to ensure achievement of revenue targets.
3. Manage existing relationships to achieve 100% retention along with cross sell.
4 .Ensure 100% adherence to policies processes systems.
5 .Responsible to create brand awareness in the respective markets.
6. Have to drive a sustained growth rate and increase profits in market
Skills Required :
1 .Excellent communication skills.
2. Strong interpersonal skills and Quick Learner.
3 .Ability to understand client's needs and present solutions.
4 .Understanding of market and product.
5 .Must be strong in client acquisition.
Do Your Thng
DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space.
Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
WE ARE GRAPHENE
Graphene is an award-winning AI company, developing customized insights and data solutions for corporate clients. With a focus on healthcare, consumer goods and financial services, our proprietary AI platform is disrupting market research with an approach that allows us to get into the mind of customers to a degree unprecedented in traditional market research.
Graphene was founded by corporate leaders from Microsoft and P&G and works closely with the Singapore Government & universities in creating cutting edge technology. We are gaining traction with many Fortune 500 companies globally.
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- Primary Purpose: As part of a highly productive and creative AI (NLP) analytics team, optimize algorithms/models for performance and scalability, engineer & implement machine learning algorithms into services and pipelines to be consumed at web-scale
- Daily Grind: Interface with data scientists, project managers, and the engineering team to achieve sprint goals on the product roadmap, and ensure healthy models, endpoints, CI/CD,
- Career Progression: Senior ML Engineer, ML Architect
YOU CAN EXPECT TO
- Work in a product-development team capable of independently authoring software products.
- Guide junior programmers, set up the architecture, and follow modular development approaches.
- Design and develop code which is well documented.
- Optimize of the application for maximum speed and scalability
- Adhere to the best Information security and Devops practices.
- Research and develop new approaches to problems.
- Design and implement schemas and databases with respect to the AI application
- Cross-pollinated with other teams.
HARD AND SOFT SKILLS
Must Have
- Problem-solving abilities
- Extremely strong programming background – data structures and algorithm
- Advanced Machine Learning: TensorFlow, Keras
- Python, spaCy, NLTK, Word2Vec, Graph databases, Knowledge-graph, BERT (derived models), Hyperparameter tuning
- Experience with OOPs and design patterns
- Exposure to RDBMS/NoSQL
- Test Driven Development Methodology
Good to Have
- Working in cloud-native environments (preferably Azure)
- Microservices
- Enterprise Design Patterns
- Microservices Architecture
- Distributed Systems
The Data Engineer would be responsible for selecting and integrating Big Data tools and frameworks required. Would implement Data Ingestion & ETL/ELT processes
Required Experience, Skills and Qualifications:
- Hands on experience on Big Data tools/technologies like Spark, Databricks, Map Reduce, Hive, HDFS.
- Expertise and excellent understanding of big data toolset such as Sqoop, Spark-streaming, Kafka, NiFi
- Proficiency in any of the programming language: Python/ Scala/ Java with 4+ years’ experience
- Experience in Cloud infrastructures like MS Azure, Data lake etc
- Good working knowledge in NoSQL DB (Mongo, HBase, Casandra)










