Senior Program Manager

Experience Required: 3-5 Years

No. of vacancies: 2

Job Type: Full Time

Vacancy Role: WFO

Job Category: Development

Job Description

ChicMic Studios is hiring for a highly skilled and experienced Sr. Python Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with expertise in deploying and managing applications on AWS. Proficiency in Django Rest Framework (DRF), a solid understanding of machine learning concepts, and hands-on experience with tools like PyTorch, TensorFlow, and transformer architectures are essential.

Roles & Responsibilities

• Develop, maintain, and scale web applications using Django & DRF.
• Implement and manage payment gateway integrations and ensure secure transaction handling.
• Design and optimize SQL queries, transaction management, and data integrity.
• Work with Redis and Celery for caching, task queues, and background job processing.
• Develop and deploy applications on AWS services (EC2, S3, RDS, Lambda, Cloud Formation).
• Implement strong security practices including CSRF token generation, SQL injection prevention, JWT authentication, and other security mechanisms.
• Build and maintain microservices architectures with scalability and modularity in mind.
• Develop Web Socket-based solutions including real-time chat rooms and notifications.
• Ensure robust application testing with unit testing and test automation frameworks.
• Collaborate with cross-functional teams to analyze requirements and deliver effective solutions.
• Monitor, debug, and optimize application performance, scalability, and reliability.
• Stay updated with emerging technologies, frameworks, and industry best practices.
• Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
• Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
• Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
• Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3-5 years of professional experience as a Python Developer.
• Proficient in Python with a strong understanding of its ecosystem.
• Extensive experience with Django and Flask frameworks. 
• Hands-on experience with AWS services for application deployment and management.
• Strong knowledge of Django Rest Framework (DRF) for building APIs.
• Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
• Experience with transformer architectures for NLP and advanced AI solutions.
• Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Familiarity with MLOps practices for managing the machine learning lifecycle.
• Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.

• 4+ years of experience in Product Design / UI/UX Design roles.
• Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.
• Proven experience working in product-based companies or fast-growing startups.
• Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)
• Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
• Strong understanding of design systems, usability principles, and interaction design.
• Experience designing high-traffic consumer products is a strong plus.

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Position: Graphic Designer 

Department: Graphic Design 

Location: Gurgaon Haryana 

Reports To: Head of Dept. 

Company Overview: 

At BSDPL we are a dynamic and forward-thinking company known for delivering cutting-edge design solutions that elevate brands and engage audiences. We’re looking for a highly skilled Graphic Designer to join our creative team. This is a fantastic opportunity for an individual with exceptional design talent and experience using the latest industry-standard software and tools.  

Key Responsibilities: 

• Create visually engaging graphics for websites, social media, marketing campaigns, brochures, presentations, and other digital/print materials. 
• Develop design concepts that communicate a clear message and align with brand identity and objectives. 
• Present design ideas and concepts to the creative team and stakeholders for feedback and refinement. 
• Utilize the latest industry-standard design software and tools such as Adobe Creative Suite like Illustrator(must), Photoshop(must), InDesign and After Effects (good to have). 
• Keep up with the latest trends and innovations in design tools and software and apply them to your work. 
• Collaborate with other designers to maintain consistency in design direction across different platforms and media. 
• Design a variety of creative assets for digital channels, including website design, social media posts, email templates, display ads, etc. 
• Produce print-ready designs for marketing materials such as brochures, flyers, posters, banners, and packaging. 
• Stay updated with current design trends, industry innovations, and emerging design tools. 

Skills: 

• Expert knowledge of design software including Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) etc. 
• Strong experience of typography, color theory, composition, and design principles(must). 
• Experience designing for both digital and print formats. 
• Strong attention to detail and ability to maintain consistency across all designs. 
• Ability to work in a fast-paced environment while managing multiple projects and deadlines. 
• Strong communication skills to articulate design concepts and ideas clearly to non-design stakeholders. 

Qualifications: 

• Education: Graduate in any field (B.A., B.com., BBA, or any other discipline)  
• Experience: 2+ years of professional graphic design experience. 
• Certification in design. 
•  

Working Hours: 

• Full-time position with 9:30AM to 6:30PM working hours (Mon to Sat) 

Note: Final job confirmation process will take a minimum of 15 days after feedback evaluation. 

• Enterprise Network Implementation for Global Enterprise customers.
• Extensive experience in a network implementation environment gained in an ISP or telco or enterprise environment.
• Good technical knowledge and practical experience of BGP, OSPF routing protocols & switching technology.
• Conversant in best practices appropriate to network design and security.
• Understanding of hardware and software performance and scaling limitations.
• Network implementation, and management using Cisco Routers & switches ( Nexus & Catalyst), Juniper M and T series routers, and Aruba Wireless.
• Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
• Analytical and critical thinking; innovative problem-solving capability for complex customer requirements
• Ability to work under pressure from both customers and internal stakeholders and produce solution designs that are deliverable

Experience:
• A minimum of 4 years’ total experience in the areas of Networking and Telecommunications technologies
• At least 2 years’ experience in dealing with large, corporate customers in a technical solution Implementation profile.

Job Description :

1. 3+ years of professional experience working with React Native

2. Familiarity with TypeScript and JavaScript Ecosystems and tooling.

3. Experience working on large, complex systems.

4. Understanding of React Native best practices

5. Ability to create and maintain continuous integration and delivery of React Native applications

6. Knowledge of Integrating with third-party API's

7. Write unit and integration tests

8. Release applications to the Apple and Google Play stores

9. Work with native modules when required & follow the process using Source control.

10. Implement pixel perfect UI's that match the provided designs

11. Architect, build and maintain excellent React Native applications with clean code and best practices

Openings: 2

Experience :

- 3 to 4 years

- 4 to 5 years

Responsibilities:

Maintain and manage of current IT infrastructure.

Maintain and Manage current computer Network and Severs.

Provide right solution for user based query / requirement

Handle day to day IT related query / issue in given timeline.

Giving status report to Respective supervisor / Manager on daily basis.

Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.

Required Skills:

Network and servers installation and configurations

Linux & Windows system management

Hardware and software installation and management

O365 and G-Suite Management

Client communication and follow up

Vendor communication, follow up

Educational Qualifications ,Certifications & Experience : 3 - 5 years of experience

Knowledge of Windows server and Hyper V Networking(Cisco) Technology, O365 and Gsuite

Certification: CCNA(Preferred), MCSA(Preferred), RHCE(Preferred)

Graduation: Any discipline. (Graduation in Computer Science or related field will be a big plus)

• Coordinate with the management to research, identify, analyse, and execute new business initiatives.
• Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet
• Plan, execute and evaluate ROI of all BD initiatives to attract, retain and expand a loyal client base. Help businesses accelerate their social media presence by utilizing online tools to maximize brand visibility to develop strong relationships and engagement.
• Manage the project teams to achieve business goals.
• Work with the internal departments and external partners to execute business plans and strategies.
• Evaluate customer requirements and develop business plan to meet these requirements.
• Create business development strategies to increase the company revenue and brand value.
• Research the market trends to identify the customer demand for the proposed products and services.
• Communicates the strategy and tactical plans to the sales and marketing teams
• Develops financial plans for the year, including forecast, gross margins, direct expenses, contribution to operating income
• Reports out to management team on progress, financials, and business issues each month

Preferred Qualifications:

• MBA from a tier one institution
• Proven business leader with at least 4+ years of high-tech Strategic Partner Management, / Sales Operations
• Strong communications skills and proven track record of creating and delivering presentations to C and board level audiences (Microsoft Office, CRM

Are you an ambitious Backend or Full Stack Tech Lead looking for a challenging role where you can learn and achieve lots more?

We are looking for Team Leads to come & join our agile team of professionals. If you are passionate about technology, constantly seeking to learn and improve your skillset, have hands-on experience of working on LAMP Stack with PHP / Laravel, then you are the type of person we are looking for.

We are offering superb career growth opportunities, great compensation, and benefits.

Responsibilities

• Revise, edit, proofread & optimize web content
• Perform code reviews, unit testing, and continuous integration
• Work cross-functionally to enhance the overall user experience of our platforms
• Own various design tasks involved in the web development life cycle from start to finish
• Develop, record, and maintain cutting edge web-based PHP/Node applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

Qualifications

• Bachelor's / Master's degree or equivalent experience in Computer Science
• Experience using HTML, CSS, and JavaScript
• Proficiency in server-side technology (PHP)
• Ability to multi-task, organize, and prioritize work
• Previous working experience as a PHP / Laravel Developer
• Hands-on experience with SQL schema design, SOLID principles, REST API design 
• MySQL profiling and query optimization
• Creative and efficient problem solver