11+ Remote desktop Jobs in Mumbai | Remote desktop Job openings in Mumbai

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

The AI Specialist candidate should have the following skills:

Must-have:

• Proficiency in Python and Java
• Experience with LLMs, prompt engineering, and RAG architectures
• Familiarity with AWS cloud platform
• Strong analytical and problem-solving skills
• Ability to communicate complex technical concepts to non-technical stakeholders

Role Overview

Drive student enrollments by counselling prospective learners and guiding them toward the right career programs.

Key Responsibilities

• Engage with leads via calls, chats, and emails
• Counsel students on programs and outcomes
• Convert leads into enrollments
• Achieve monthly sales targets

Requirements

• Strong communication & persuasion skills
• Sales/EdTech experience preferred
• Target-driven mindset 

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 3+ Years experience in automation testing for web and backend applications.

- Must have experience with API testing tools - RestAssured.

- Strong knowledge of automation testing frameworks (e.g., Cypress, Playwright, Protractor).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

*Job Summary:*

Financial Modelling Specialist Role Description:

Job Title: Financial Analyst (Valuation and Financial Modelling)

Location: Work From Home | Office: WeWork NESCO, Goregaon (occasional meetups)

Shift Timing: Afternoon Shift – 2:00 PM to 11:00 PM IST (9 hours, 6 days/week)

Employment Type: Full-time

Salary Range: ₹50,000 – ₹60,000 per month

Key Responsibilities:

• Develop detailed financial models including 3-statement, DCF, LBO, and scenario/sensitivity analysis

• Draft valuation reports aligned with SEBI, RBI, IBC, and Companies Act guidelines

• Create compelling pitch decks, teasers, and investment memorandums

• Conduct industry-specific research and apply appropriate valuation methodologies

• Ensure precision, compliance, and high-quality output in all deliverables

• Collaborate with internal teams and clients during the afternoon shift

Candidate Requirements :

Experience: 4–5 years in financial modelling and valuation

• Education: MBA (Finance),

Semi-qualified CA or CFA • Skills:

Advanced Excel & Google Sheets (Pivot Tables, Power Query, Index-Match, etc.)

o PowerPoint proficiency for investor presentations

o Strong understanding of accounting, finance, and valuation techniques

o Excellent English communication (written & verbal)

o Discipline to work independently in a remote setup with a fixed 2 PM–11 PM schedule

Working Days

6 working days

Working Timings

2-11pm

Apply only to this link - https://loginext.hire.trakstar.com/jobs/fk0q2so?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0q2so?source=

LogiNext is looking for a technically savvy and experienced senior developer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.

You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Co-lead end-to-end design and development efforts for high-volume, low-latency applications for real-time event based systems Lead and direct senior software engineers, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of platform modules and features Deliver high-availability and high-performance platform using microservices architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring framework and RESTful web services Excellent coding skills in Java Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure) Experience in front-end technologies HTML5, CSS3, jQuery, AngularJS, React and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

• Develop a company's strategy around technology and product to ensure alignment with its business goals.
• Provide technical vision and strategy for the team.
• Own technical architecture for the application and infrastructure for the product
• Discover and help implement new technologies that yield competitive advantage
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance, data protection and security processes
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
• Communicate technology strategy to partners and investors
• Setting a vision for how technology will be used in the company.
• Ensuring that technological resources meet the company's short and long-term needs.
• Creating timelines for the development and deployment of all technological services.
• Making executive decisions on behalf of the company's technological requirements.
• Managing technology budgets and time frames.
• Staying on top of technology trends and developments.
• Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
• Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
• Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
• BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
• Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
• Knowledge of technological trends to build strategy
• Ability to conduct technological analyses and research
•  

We are looking for an Angular Developer and your primary focus will be to implement a complete user interface in the form of a mobile and web app, with a focus on performance. The main duties will include creating modules and components and coupling them together into a functional app. The artistic design will be delivered to you, together with a few wire frames templates, but your assistance will be required regarding animations, CSS, and final HTML output. You will work in a team with the back-end developer and communicate with the API using standard methods.

Responsibilities:

• Delivering a complete front-end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services

Skills and Qualifications

• Deep knowledge of Angular practices and commonly used modules based on extensive work experience
• Proficiency with JavaScript and HTML5
• Creating self-contained, reusable, and testable modules and components
• Extensive knowledge of CSS and JS methods for providing performant visual effects
• Validating user actions on the client side and providing responsive feedback
• Creating custom, general use modules and components which extend the elements and modules of core Angular
• Experience with building the infrastructure for serving the front-end app and assets

Overview:

We are looking for Test Engineers to work on quality assurance of software applications using the Open API ecosystem for reputed Financial and Insurance companies. This candidate should be experienced in executing manual and automated testing tools and processes.

• Review requirements, specifications and design documents to provide business & customer experience feedback
• Create and maintain well-structured test plans, test cases and defects using tools like JIRA and QC
• Design, develop and execute automation scripts using opensource tools like PostMan and Rest-Assured
• Test native and responsive mobile applications

• Experience of 2 - 5 years in Functional and Automation testing
• Experience in working with automation tools like Selenium, TestNG, Automation tools - BDD (Cucumber)
• Experience working in an Agile/Scrum development process and QA methodologies
• Experience in testing of mobile native and responsive design apps
• Hands on experience on automated testing tools alike TestArchitect, MockIt and Rest-Assured
• Hands-on experience with both white box and black box testing
• Experience with performance and/or security testing will be an added advantage