
Description
SRE Engineer
Role Overview
As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.
Responsibilities and Deliverables
• Manage, monitor, and maintain highly available systems (Windows and Linux)
• Analyze metrics and trends to ensure rapid scalability.
• Address routine service requests while identifying ways to automate and simplify.
• Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.
• Maintain data backups and disaster recovery plans.
• Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.
• Adhere to security best practices through all stages of the software development lifecycle
• Follow and champion ITIL best practices and standards.
• Become a resource for emerging and existing cloud technologies with a focus on AWS.
Organizational Alignment
• Reports to the Senior SRE Manager
• This role involves close collaboration with DevOps, DBA, and security teams.
Technical Proficiencies
• Hands-on experience with AWS is a must-have.
• Proficiency analyzing application, IIS, system, security logs and CloudTrail events
• Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus
• Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.
• Experience maintaining and administering Windows, Linux, and Kubernetes.
• Experience in automation using scripting languages such as Bash, PowerShell, or Python.
• Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.
• Experience with SQL Server database maintenance and administration is preferred.
• Good Understanding of networking (VNET, subnet, private link, VNET peering).
• Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps,
Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure
Experience
• 7+ years of experience in SRE or System Administration role
• Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)
• 3+ years of experience working with cloud technologies including AWS, Azure.
• 1+ years of experience working with container technology including Docker and Kubernetes.
• Comfortable using Scrum, Kanban, or Lean methodologies.
Education
• Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent
experience.
Additional Job Details:
• Working hours: 2:00 PM / 3:00 PM to 11:30 PM IST
• Interview process: 3 technical rounds
• Work model: 3 days’ work from office

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It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
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business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.
Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.
UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like
About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
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● Illustrating design ideas using storyboards, process flows and sitemaps
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● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
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● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.
Esper is looking for a software engineer to transform the customer experience
for developers and engineering teams using the platform of services to deploy
and build out their device fleets. You and your team will own services that will
enable customers to develop and customize their development process, along
with easing their use of Continuous Integration techniques for their software. We
need a leader that is experienced in delivering scalable multi-region fault tolerant
systems, is passionate about the developer tools space, is excited to have
software developers as their customers, and is obsessed about creating
compelling customer experiences.
In this role you will contribute to a critical and highly-visible function within the
Esper business. You will be given the opportunity to autonomously deliver the
technical direction of the service, and the feature roadmap. You will work with
extraordinary talent and have the opportunity to hire and shape the team to best
execute on the product. If you’re excited to have a large impact on Esper and the
device industry, you’ll find this role to be engaging, challenging, and full of
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Help drive business decisions with your technical input
Design, implement, test, deploy and maintain innovative software
solutions to transform service performance, durability, cost, and
security.
Use software engineering best practices to ensure a high standard of
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Write high quality distributed system software
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2 -4 years of professional software development experience
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Degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
You write high quality, well tested code to meet the needs of your customers
You are comfortable with programming languages like Go, Python, Java
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Experience taking a lead role developing complex software systems that have successfully been delivered to customers.
Experience in communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy.
Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing and operations
Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-sets.
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Esper is a fast-growing, well-funded company where everyone matters and you can see your impact daily. We trust our teammates and offer intense ownership and therefore accountability. We’re inventing the future and building something special. The team really enjoys what we do and cares about your input. We don’t hire just to fill a spot, we want you to make a difference.
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- 1+ years of professional experience as a software engineer
- Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
- Solid engineering, coding and problem solving skills
- Strong product/business sense
- Excited about working in a fast-paced, dynamic startup environment
Clockwork encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.








