
Production support/ Application support
at one of the world's leading multinational investment bank
- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

Similar jobs

We are looking for a hands on engineer to design and develop on RtBrick's Full Stack. You will be part of a fast paced team responsible for delivering quality code for large complex systems requirements. Open communications, empowerment, innovation, teamwork and customer success are the foundations of the team with "Pay for Performance" culture. Thus, you set your own limits for learning, achievements and rewards.
Requirements
- Experience in C , Data Structure and Algorithms and Python for testing
- Experience in design and development in any one of the Layer-3 Unicast routing protocols (e.g. BGP, IS-IS, OSPF), multicast routing protocols (e.g. PIM, IGMP, MSDP), MPLS signaling protocols (e.g. RSVP), Layer-3 VPNS, Layer2-VPNs or Access Protocols (PPPoE, DHCP)
- Experience with git based deployment environment and Linux tool chain
- Strong problem solving and software development/troubleshooting skills
- MSEE/CS or BSEE/CS with 2-8 years of related experience is required
- Strong written and verbal communication skills
- Able to plan and execute tasks with minimal supervision
- Team-player, can-do attitude, will work well in a group environment while being able to contribute well on an individual basis
Responsibilities
Participate on a project team of engineers involved in the development of software stack, with emphasis in routing protocols. Design, and deliver a new kind of software and features for Bare Metal Hardware. You will be exposed to design methodologies like finite state machines, schema driven code generation, Just-in-time compilers and various in-house as well as open-source tools and libraries. Write complete functional and design specs independently. Write portions of product spec. Lead development of subsystems. Design & Develop large portions of software independently and rapidly.
Requirements:
- A proven track record in social media management with a strong online portfolio
- Proficiency in social media design tools and content creation software
- Sharp writing skills with the ability to adapt tone for different platforms
- Ability to design static posts and dynamic reels for Instagram
- Deep understanding of social media algorithms and trends
- Experience in creating and managing paid social campaigns
- Strong grasp of analytics and data-driven decision making
- Ability to work collaboratively with creative teams
- Understanding of design principles and aesthetics
- Bachelor's degree in Marketing, Communications, or related field (preferred)
Key Responsibilities
- Execute a content strategy that showcases our work, culture, and people
- Design engaging visual and written content in collaboration with our design teams
- Maintain and execute a structured content calendar while staying flexible for spontaneous moments
- Document studio life, activities, and specific campaigns
- Track metrics and create reports on our social media growth and engagement
- Build relationships with our audience through active community management
- Stay ahead of social media trends and suggest new ways to enhance our presence

Role + Responsibilities:
- Ability to understand business requirements and translate them into technical requirements
- Write, test, and release world-class, production-ready code
- Ensure that the data needs of the UI are fulfilled with efficient database queries
- Ensure compliance with software engineering standards and processes defined at Simform.
- Optimizing components for maximum performance across a vast array of web enabled devices and browsers
Person Specification and Qualifications:
- Solid hands-on experience with ReactJS frontend development with modern practices.
- HTML5, JavaScript, ES6, and TypeScript expertise
- Experience with React .js / D3.js / GraphQL is a plus
- Proficiency with CSS3, Sass, and Mixins - knowledge of GSAP would be a plus
- Familiarity with RESTful APIs integration
- Experience with common front-end development tools such as Babel, Webpack, NPM, Bower, Gulp etc.
- Familiarity with code versioning tools such as Git, SVN, Github, Bitbucket
Job Summary:
We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.
Responsibilities:
1. Sales Generation:
· Identify and prospect potential clients to generate new business opportunities.
· Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.
· Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.
· Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.
2. Client Relationship Management (only for Senior Associate):
· Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.
· Provide exceptional customer service and address client inquiries and concerns promptly and professionally.
· Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.
3. Market Analysis (only for Senior Associate):
· Stay updated on industry trends, market conditions, and competitor activities.
· Conduct market analysis to identify potential business opportunities and target markets.
· Gather customer feedback and market insights to contribute to product and service enhancements.
4. Sales Administration:
· Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.
· Prepare sales reports and forecasts for management review.
· Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.
Qualifications and Skills:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.
· Relevant experience like training Industry, HR consultancy, etc
· Strong negotiation and persuasion skills with the ability to close deals.
· Excellent communication and presentation skills, both verbal and written.
· Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.
· Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.
Benefits:
· Opportunities for career growth and professional development.
· Collaborative and supportive work environment.
· Ongoing training and skill development programs.
About the Company:
Equirus is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Job description:
• Empanel distributors to sell the investment management schemes
• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined.
• Handling channel and client queries
Strategy Planning:
• Achieve set targets through a designed strategy
• Keep monitoring & review strategy on an ongoing basis
Internal Coordination:
• Liaising with senior management to arrive at clear objectives for the department
• Resource planning
• Liaising with investment teams to enable client interaction & information
• Liaising with operations and ensuring smooth functioning between the department & operations.
• Ensure proper compliance concerning all channel partners - distributors/clients etc.
Compliance:
• Ensure all activities are as per proper compliance internally and as per regulatory requirements
• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis.
Location: Mumbai
Qualifications:
• Graduate
• Great command over English & Regional Language.
• Experience 4 – 5 years of B2B Sales
A brief about The SalesBridge.
The SalesBridge is an amalgamation of innovative and intelligent solutions. Be it demand and lead generation, BPO, or IT services, in every service we provide you will see the potential to transform your business to the next level. Our team is always game for challenges and that’s why we are passionate about finding the best solutions for our esteemed clients.
Our scalable and data-driven services can streamline your business, thereby making it more agile and profitable. From designing your campaigns to fine-tuning the sales funnels, we’ve always got your back!
Job Description:
- Market Research, Contact Discovery and Profiling. - Pre Sales, Cold Calling and Lead Generation.
- Contact Discovery via Professional networking sites, like LinkedIn, zoom info, jigsaw, inside view etc.
- Effectively perform outbound calls to target prospects in defined geographies
- Focused on achieving/ exceeding daily/ weekly/monthly targets defined for self and team
- Converting the right business opportunity/lead to an appointment for the client from US and UK. -Making outbound US calls.
Required Skills:
* Excellent Communication Skills
* Strong work ethics and sense of commitment
* Ability to work in a fast-paced environment
* Computer Skills (Word, Excel, Outlook)
* Result orientation College degree.
* LinkedIn Sales Navigator experience preferred
Company Name: The SalesBridge
Location: Kharadi, Pune

What We’re Looking For
- FDesign and implement user interface components for JavaScript-based web and mobile applications using React ecosystem
- Build app and UI components from prototypes and wireframes
- Stay updated with new updates, technologies, and news of React Native
- Strong verbal and written communication skills to communicate strategy
Skills That Will Help You In The Role
Must-Have Skills: React web and mobile along with tools like Flux, Flow, Redux, etc.
Good to Have: JavaScript, CSS, HTML, functional programming, and front-end languages
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- You will be responsible for key deliverables that would help improve the quality and reliability of our infrastructure spread across 8 data centres, both cloud and hybrid.
- Streamline Life Cycle Management activities for the Infrastructure.
- You will be interacting with DevOps & Support teams to quickly investigate and mitigate the problems impacting customers at various levels in the Infrastructure including MySQL Database and Engineered Systems technology stack.
Skills & Requirements
Must-Have:
- 8+ years of experience in Linux System Administration / Development / QA roles with a thorough understanding of Software Development Life Cycle
- Excellent knowledge of Linux System administration activities
- A very good understanding of Linux kernel internals, Server Virtualization, Networking & Security layer
- Any experience in IO subsystem, Operating Systems, Storage technologies would be a definite plus
- Hands-on experience with automation of system administration activities
- Hands on experience in building OS images and testing based on standard test framework.
- Proven ability to triaging and resolve issues during patch testing & certification
- Experience in OEM, Linux OS Patching, Yum, KSplice, etc.
- Excellent Scripting skills in Bash, Perl, Python, or similar scripting languages
Good To Have:
- Good experience on private cloud management.
- Proxmox virtualization
- Ability to build and grow the team.
We are seeking a passionate DevOps Engineer to help create the next big thing in data analysis and search solutions.
You will join our Cloud infrastructure team supporting our developers . As a DevOps Engineer, you’ll be automating our environment setup and developing infrastructure as code to create a scalable, observable, fault-tolerant and secure environment. You’ll incorporate open source tools, automation, and Cloud Native solutions and will empower our developers with this knowledge.
We will pair you up with world-class talent in cloud and software engineering and provide a position and environment for continuous learning.


Looking for Dot Net Developer having experience in following:
- Good Programming Knowledge in Dot Net, MVC, Asp. Net and having an experience in Frontend ( Angular2+ Versions/ React JS) will be plus point.
- Experience in OOPS, HTML5, CSS, AJAX, Javascript, JQuery
- Good Understanding of Agile- SCRUM methodologies.
- Thorough knowledge in OOPS Concepts
- Preferred Knowledge in MVC Framework

