
Production support/ Application support
at one of the world's leading multinational investment bank
- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

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Strong B2B Product Manager profiles
Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS
Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)
Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration
Mandatory (Education) - Candidate must have an engineering background (B.E/ B.Tech /M.Tech)
Mandatory (Location) - Candidate must be from Bengaluru
Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)
Mandatory (Note) - Candidate's overall experience should not exceed 8 years.
Mandatory (Note): This is an IC role
About Us
We are the largest and most active online platform for international education!
Yocket was established in 2015 with a mission to connect people to the world's best
learning opportunities. Today, Yocket is the largest community-driven online platform
for international education.
We specialize in premium counselling services for students with ambitions of
pursuing higher education abroad by connecting them to the best universities in the
world. We offer a comprehensive range of services, including expert counselling, test
preparation, visa assistance, and even loans to facilitate your educational journey.
Till date, we have helped more than 10,00,000 students across countries pursue
their higher education. Our students have secured admissions in all of the world's
top 100 global universities, including prestigious institutions such as Harvard
University, MIT, Stanford, University of Oxford, and Columbia University.
We've assisted over 5,700 students in obtaining loans securing more than INR 1,500
Crores, spanning across 15 countries, and have partnered with 12+ lenders like
HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.
At Yocket, we strive to help our employees find passion and purpose. Join us in
changing the way students make their decisions about education. If you wish to
create an impact and help students get the best education by taking our vision
ahead, we would love to have you on our team!
Job Description
Direct revenue generation through B2C sales.
Responsible for meeting and exceeding sales targets.
Building rapport with students and their parents to drive conversions.
Understanding student profiles to offer tailored solutions.
Open to making calls and following up from different lead sources.
Participating in virtual/physical events, seminars, and webinars.
Requirements
Fresher to maximum 5 years of experience in sales.
Proven ability to meet or exceed targets.
Bachelor's degree or equivalent experience.
Prior experience in target-based sales or revenue-focused roles is a plus.
Exceptional written and verbal communication skills.
Highly organized and detail-oriented.
Strong interpersonal and persuasion skills.
Experience in EdTech sales will be a strong advantage.
Familiarity with CRM tools is preferred.
Benefits
Medical Insurance for you and your family.
No-boss culture – We value ideas over hierarchy.
Access to a psychological counselor – Mental health support provided
🔹 Mandatory Skills & Experience:
- Minimum 2–4 years of experience in software development.
- Strong proficiency in Flutter framework for cross-platform mobile app development (Android & iOS).
- Solid experience in PHP (Laravel / CodeIgniter preferred) for backend development.
- Proficient in creating and integrating RESTful APIs.
- Strong understanding of MySQL / PostgreSQL databases.
- Experience with version control tools (Git, GitHub, GitLab).
- Excellent debugging, analytical, and problem-solving skills.
- Ability to work collaboratively in a team environment with strong communication skills.
If interested kindly share your resume at 82008 31681
JOB BRIEF:
We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.
Role: Business Development Executive
Education: Bachelor’s degree/Master’s degree
Experience: Min 3+ years
Employment Type: Full Time, Permanent
Role Category: Marketing
RESPONSIBILITIES:
- Familiarizing yourself with all products and services offered by our company.
- Procuring new clients through direct contact, Linked in, Upwork, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
REQUIREMENTS:
- Degree in marketing, business administration, or similar.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behaviour.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Professional yet affable disposition.
- Great networking skills.
- Familiar with Upwork, Guru & other Freelancing sites
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
ABOUT GO BRILLIANT
- A diverse workplace in which employees are heard, valued, and engaged
- Opportunities to work in Global projects and to interact with clients from around the world
- Flexible work hours and work-life balance
- Competitive base pay, as well as bonuses that rewards individual performance
- Career progression and appreciation for excellent performers
- Opportunities to work on projects using the latest technologies and tools
- Employer-sponsored training and coaching within India and Abroad
Requirements:
- 7+ years in enterprise application development
- Proven track record of delivering complex digital solutions
- Advanced knowledge of React hooks, context API, and component and global state management
- Experience with atomic design, component libraries, and TypeScript
- Proficiency in React performance optimization and modern features
- Strong experience with modern .NET (6+)
- Proven track record applying Clean Architecture & Clean Code & SOLID principles & DDD patterns
- Expertise in building scalable REST APIs and microservices
- Experience with Azure Service Bus, Event Grid, and message-based architectures
- Proficiency in resources like App Insights, Function Apps, Key Vaults, and App Services
- Expertise in cloud development and deployment strategies
- Strong understanding of business needs, ability to meet them by creating cutting-edge solutions
- Brilliant communication abilities, knowing how to explain technical details and processes to a non-tech person
- Fluency in English
Nice to have:
- Test automation (Playwright/Cypress)
- Building CI/CD pipelines in Azure DevOps
- API-first development and OpenAPI specifications
- Experience with agile at scale (SAFe/Spotify)
- Proficiency with AI-powered development tools (GitHub Copilot, Cursor, etc.) to enhance productivity
- Bachelor's or Master's degree in Computer Science or a related field
Responsibilities:
- Front-end, API, and back-end development, ensuring the successful delivery of digital solutions
- Drive innovation by staying informed about emerging technologies, industry trends, and best practices
- Collaborate with the Product Manager, UX/UI Designers, and Engineering Manager to define agile technical requirements, provide technical estimation, and prioritize backlogs based on business needs and technical feasibility
- Participate in sprint planning, backlog grooming, and release planning meetings to ensure alignment between technical implementation and product roadmap
- Participate in hands-on development activities, including coding, debugging, and troubleshooting, to deliver high-quality applications
- Design, architecture, development of digital applications, ensuring adherence to best practices, coding standards, and architectural principles
- Design scalable architectures for multi-region deployment
- Implement test automation strategies and frameworks to automate testing processes and ensure the quality and reliability of applications
- Automate test cases and integrate testing into the CI/CD pipeline
- Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
- Define and implement code best practices, development standards, and documentation processes to maintain code quality and readability
- Integrate digital applications with existing digital assets, backend systems, and third-party APIs, ensuring seamless data exchange and interoperability
- Collaborate with integration teams to design and implement integration solutions that meet business requirements and architectural standards
- Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner
• Familiarity with the https://asp.net/?fbclid=IwAR2E05CZKAc0ulAMVDXy-U1b4z5TNHMd32KluZKxPgDb7gWeN-3I3gJTRl4" target="_blank">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Extensive experience using MS SQL Server
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3 and Java Script
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Any experience Microsoft TFS server would be advantage
• Opportunity to develop game-changing, globally distributed, internet advertising products used by millions worldwide.
• Contribute hands-on, own, collaborate, and deliver new features and services at a fast pace.
• Build platforms, frameworks, APIs, libraries & automated tools to facilitate rapid issue
resolution and development & deployment of new features and changes.
• Own the prioritization, scoping and scheduling processes for new products and features.
• Work with and advise management on technical aspects, make well-informed decisions.
• Improve processes, technology & the applications you own continuously by showing the team better ways of doing things and help improve skills in the team.
• Prioritize tech-debt and ensure the platforms and applications meet the latest industry
standards.
• Learn new technology & practices, coach the team and conduct training sessions – devote time for learning and continuous improvement of self and team.
• Imbibe and maintain a strong customer service-oriented attitude while designing and building products.
Who should apply for this role ?
• 5 - 9 years of experience in building or managing large scale distributed systems
• BS/MS degree in Computer Science or other relevant majors
• A track record of working on scalable applications, preferably at a major internet property or well-known startup
• Good grasp on programming fundamentals including OOP, Design Principles and Data Structures
• Excellent analytical, logical, and problem-solving skills
• Solid knowledge of Java/Python/Golang, web services (REST/JSON), NoSql Databases,
Kafka/Kinesis/Spark, Elasticsearch/Solr/Kibana
• Can exhibit passion and enthusiasm for remarkable technology (Knowledge and contribution to open source projects, Active Blog, etc. is a plus)
• Ability to learn emerging technical/business standards and apply/coach development team in proper adoption
• Deep understanding of development processes and has personally contributed to critical
product cycles
• Communicate effectively & cross-functionally with other teams
Basic Requirements:
Firm grasp of Git-based source control
Competent with PHP object-oriented programming & MVC applications
Competent with MySQL-based database concepts
Familiarity with automated deployment strategies Excellent in JavaScript.
Good understanding of jQuery, Bootstrap.
Good understanding of SVN.
Responsibilities
Understand technical requirements
Develop full fledged web applications
End to end software development
Should write test cases & perform extensive self testing
Lead & Mentor team
Technologies
- PHP
- opencart"
- MySQL
- MVC
- HTML
- CSS
- Javascript / jQuery
- AJAX










