
Production support/ Application support
at one of the world's leading multinational investment bank
- Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
- Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
- Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
- Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.
- Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
- Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
- Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

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About AMAZECH SOLUTIONS
Amazech Solutions is a Consulting and Services company in the Information Technology Industry. Established in 2007, we are headquartered in Frisco, Texas, U.S.A. The leadership team at Amazech brings to the table expertise that stems from over 40-man years of experience in developing software solutions in global organizations in various verticals including Healthcare, Banking Services, and Media & Entertainment
We currently provide services to a wide spectrum of clients ranging from start-ups to Fortune 500 companies. We are actively engaged in Government projects, being an SBA approved company as well as being HUB certified by the State of Texas.
Our customer-centric approach comes from understanding that our clients need more than technology professionals. This is an exciting time to join Amazech as we look to grow our team in India which comprises of IT professionals with strong competence in both common and niche skill areas.
Job Description
Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? You will be part of a large group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs.
We are seeking Software Engineers who are passionate about marrying data with emerging technologies to join our team. You will have the opportunity to be on the forefront of driving a major transformation and create various products that will disrupt and reimagine technology solutions by working with the best minds in the industry.
Location: Bangalore, Pune (Hybrid / Remote)
Experience: 5-13 years
Employment type: Full time.
Permanent website: www.amazech.com
Role Description
This is a full-time Java Backend Developer role, based in Bengaluru with flexible remote work option. The Java Backend Developer will be responsible for designing, developing, and delivering complex Java-based applications and providing end-to-end support throughout the software development lifecycle. The successful candidate will collaborate with cross-functional team members, gather and analyze requirements, identify and prioritize technical and functional requirements and provide innovative solutions to address business challenges.
Qualifications
- Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
- 5+ years of hands-on software development experience in Java/J2EE
- Experience in defining software architecture, design patterns, and solution design
- Strong experience in microservices architecture, Angular, Spring Boot Framework, Hibernate, and Web Services (SOAP and REST)
- Experience in cloud infrastructure, ideally with Amazon Web Services
- Strong knowledge in database design, SQL query optimization, and performance tuning
- Demonstrated ability to lead technical teams and mentor team members
- Excellent communication, analytical, and problem-solving skills
- Experience and knowledge of Agile methodologies
- Experience with AWS, GCP, Microsoft Azure, or another cloud services
- Proven ability to work well under pressure and deliver high-quality work within tight deadlines
Other Requirements
- Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
- Strong interpersonal and relationship-building skills.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills and ability to communicate effectively with international clients.
ROLES AND RESPONSIBILITIES
Essential Functions:
- Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
- Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
- Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
- Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
- Build Rapport with clients and manage those effectively, high end consulting touch would be required
- Manage escalations, variations, complexities in projects effectively.
- Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
- Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
- Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.
REQUIREMENTS AND QUALIFICATIONS
Education:
- Bachelor's or Master’s Degree (preferably from a top reputed university)
- Strong presentation and facilitation skills with small and large groups
- Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those
Experience:
- Overall 8+ years of professional services experience with extensive experience in customer facing roles and involved in requirements gathering, gap analysis, feasibility study etc.
- Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
- Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
- Experience in leading and mentoring people as part of the project life cycle.
- Experience in following the established processes/standards/templates to achieve successful results.
- Experience with Invoice-to-Cash related business process is desirable
Critical Knowledge, Skills, and Abilities Requirements:
- Excellent communication and presentation skills
- Team management and collaboration skills
- Strong organizational skills and detail oriented
- Ability to negotiate with stakeholders and have challenging discussions
- Proven problem solving, risk mitigation and analytical skills
- Excellent team and interpersonal skills
- Strong ownership to drive the projects from start to finish with maximum client delight
What we're looking for
We are looking for smart young people who are passionate about engaging with students and parents and ‘ethically’ sell transformational career guidance product to them. All you need is a laptop, internet connection, telephone with good network coverage & a humble attitude to talk to students and parents.
At iDC selling is just not a number. We are an unbiased career guidance company and we truly care for students. This is not going to be a typical sales role but a role where you will find job satisfaction as well!
Responsibilities
- Your primary responsibility is to handle incoming and outgoing calls (tele) from students and parents to apprise them about iDreamCareer products.
- To manage 40-50 students/parents call per day
- Complete management and updating details in CRM (Leadsquare)
- Pitch iDC’s Product with lot of passion and enthusiasm
- Follow up with Prospects, share necessary information and bring it to closure
- Consistently hit quota and overachieve on Monthly and Quarterly Targets
Skills
- Excellent Communication and Presentation Skills. Good command over written & Spoken English.
- Ability to engage students/parents in conversation around their careers
- Experience in working in CRM tools like Leadsquare
- Minimum 1-3 years of experience in telephonic sales/outbound sales is a must requirement for this role
About Us
iDreamCareer is India’s leading EdTech venture recognized as World’s top 200 Edtech companies by ASUGSV Summit 2020 & the top 100 EdTech companies in South Asia by Holon IQ 2020. It works with high school & undergrad college students via its full-stack career guidance product that includes content on careers, colleges, exams, scholarships, psychometric assessment tools & one-on-one live counselling.
Equal Opportunity Statement
Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.
We are an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
We are looking for a passionate and creative content writer to join our team and help take our customer-focused services to new heights.
As an ideal candidate, you are an individual who possesses world-class writing skills, is an independent thinker, requires minimal hand-holding, loves making complex technology easy to understand, and thrives in a fast-paced agile environment. You have a natural desire to help people understand values that are hard to understand.
Responsibilities
Ideate and manage the content calendar on your own. Take initiatives to come up with a content strategy & plan to be delivered on time.
Research, outline, write, edit, and publish new/existing web content, working closely with various teams to understand the values that we provide to customers.
Write compelling content for multiple online channels like blogs, white papers, case studies, videos, etc., to build brand awareness & thought leadership in the online merchandising domain
Research industry-related topics (combining online sources, interviews, and studies) to come up with content ideas.
Use basic SEO strategies in writing web content to maximize the online visibility of the website in search results.
Build and constantly update the knowledge base & web content.
Ensure all-around consistency (grammar, fonts, images, and tone) with presentation skills.
To constantly review the performance of the delivered content to meet quarterly KPIs
Skills and Qualifications
Bachelor’s degree preferably in Journalism, Mass Communication, Business Marketing or related field
2 - 3 years of content writing experience in tech start-ups (E-Commerce/B2B SaaS experience is a plus)
Strong written and verbal communication and experience working with B2B content in multiple mediums.
Have a proven track record of on-time and high-quality project delivery
Experience of having operated effectively in a high-demand, rapidly shifting / fluid environment.
Ability to work on multiple projects with different objectives simultaneously
Experience doing independent research using multiple sources.
Familiarity with web publication tools like Google Docs, WordPress, and HubSpot.
Qualities
Must be internally driven to constantly learn new things
Must be able to navigate well through uncertain situations/startup chaos.
Ability to meet hard deadlines and has an eye for details.
Ability to constantly challenge old practices.
Ability to provide a different perspective on the problems at hand.

- SEO-Friendly Blog Writing;
- Caption Writing;
- Content Writing for Social Media Posts;
- Content Writing for Reels and Videos
- Other Allied Works
-
Create and maintain positive client relationships to build
a business. Understand client'sneeds and tailor products to meet client requirements.
Attend inbound/outbound sales calls for revenue generation
Achieve the periodic sales target
Perform up-selling and cross-selling of products to clients.
Build rapport with the client and create a potential pipeline for referral leads
Meet periodic targets for sales via referral leads
Conduct effective sales presentations for potential customers.
Maintain SLA protocols in day-to-day
functioning consistentlymeet the quality parameters such as avg talk time, working hours, evaluation score etc
Maintain high evaluation scores in the sales audits
Timely completion of daily tasks assigned
Ensure to call the clients at the allotted appointment slot.
Develop, design, and implement embedded applications.
· Prepares appropriate documentation as required by internal product development processes
· Conducts and participates in design, code and test reviews and inspections, as well as the feasibility, efficacy and compliance to functional and regulatory standards.
· Works closely with the software team, the software verification team, the functional manager and the project manager.
· Collaborates with distributed, cross-functional teams to ensure products meet quality, performance, scalability, reliability and schedule goals.
· Investigates software, hardware, and system problems using a variety of techniques and provides innovative solutions.
· Conduct and participate in reviews and inspections for all elements in the firmware lifecycle to ensure that our code quality and customer satisfaction goals are achieved
· Integrate and validate new product designs
· Provide post-production support
Skill Sets:
- B.Tech. / M.Tech. (any stream)
· Good knowledge in firmware development field with more than 3 years of experience
· Basic knowledge of software life cycle, algorithm and data structure.
· Excellent knowledge of OS, coding techniques, IP protocols, interfaces and hardware subsystems
· Adequate knowledge of reading schematics and data sheets for components.
· Ability to understand the electrical schematics and work closely with electrical team.
· Experience with Real Time Operating Systems and Embedded Linux.
· Mode of network connectivity - good idea about GSM/GPRS, Wifi, Ethernet mode of connections. TCP, MQTT, HTTP mode of connection will be a big plus
· Protocols Like UART, SPI, I2C, CAN, MODBUS, TCP/IP, USB, Bluetooth.
· Experience in modules like Wi-Fi, BLE, Lora WAN, ZIGBEE, RF etc.
· Should have experience in working with TFT and LED displays.
· Extensive experience in micro-controller/microprocessor (like ARM Cortex M, ESP32, STM Chips, NXP, BeagleBone , ESP chips, BeagleBone black, STM Chips, Atmega chips etc.)
· Familiarity with software configuration management tools, defect tracking tools, and peer review (GIT, SVN)
· History of driving project execution and timely delivery while ensuring a quality focus.
· Experience writing / interfacing with device drivers.
· Experience in Agile development processes and philosophies.
· Strong documentation and writing skills
Mandatory Skills:
· Basics of embedded system development
· Embedded C/C++
· Scripting Lang - Python
· Basics of wireless communication
· RTOS
· Strong Problem-Solving Skills
· Analytical Skills (Good Aptitude)
· Communication Skills



Description :
- We are looking for a qualified React Native developer to join our Engineering team.
- You will be working with our engineers to develop and maintain high quality mobile applications for both platforms as Android and iOS.
- Ultimately, you should be able to design and build the next generation of our mobile applications.
Job Responsibilities and Required Skills :
- Build pixel-perfect, buttery smooth UIs across both mobile platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Experience with React Js, React Native, JavaScript including DOM Manipulation and tha JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands on experience on React Native Framework at least 3 years.
- Familiarity with code versioning tools (Such as Gitl)
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM etc.
- Experience with Native Mobile app deployment on App store and google play store.
- Knowledge of native Android and iOS is required
- Knowledge of TV App Development is a plus

- Strong knowledge of Android SDK.
- Experience with Android Studio and Gradle Build System.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Experience with offline storage, threading, and performance tuning.
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
- Familiarity with cloud message APIs and push notifications.
- Experience working in Git, Jira and other productivity tools.
- Familiarity with Kotlin is helpful.


The positon Requires you to be highly skilled and Know what you do, as Your Product will be consumer facing App.
The Roles Will be as of the following.\
- Support the entire application lifecycle (concept, design, test, release and support)
- Produce fully functional mobile applications writing clean code
- Gather specific requirements and suggest solutions
- Write unit and UI tests to identify malfunctions
- Troubleshoot and debug to optimize performance
- Design interfaces to improve user experience
- Liaise with Product development team to plan new features
- Ensure new and legacy applications meet quality standards
- Research and suggest new mobile products, applications and protocols
- Stay up-to-date with new technology trends

