Security Manager at Stratogent Technology Services · Bengaluru (Bangalore) · 10 - 15 years · ₹15L - ₹25L / yr · Profitable · Posted 28 Jun 2023
Position Title: Manager – Security Operations Organization /Function: Manager is responsible for day to day operational and project delivery for a set of customers Relevant Experience: 10+ years of experience in security area and at least 2 years as Security manager Educational Qualification: BE/B.Tech/ME/M.Tech/Graduate/Master in any stream with excellent academic record
Must-have Skills: • Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies • Must have managed a team to deliver “Managed Security Service” or “Security Operations Center” • Prior working Background in either SIEM tools (Splunk, ArcSight, QRadar, DNIF etc.) or Vulnerability assessment and Management tool (Qualys/Rapid7) and process • Has broader context and understanding of managed security services • Must have service mindset and empathy. Must deal with a level of ambiguity, chaos and apparent stubbornness from customers, and manage around it by thinking through the issue or request from the customer’s perspective to drive to a reasonable conclusion • Must have prior experience on Project Management • Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers or colleagues • Must have ITIL process knowledge
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title : Security Delivery Lead
Experience : 8+ Years
Location : Gurugram Sector 59
Working Mode : Hybrid (2 Days WFO)
Domain : IT Infrastructure & Security Operations
Job Overview :
We are looking for an experienced Security Delivery Lead to manage end-to-end 24x7 L1 / L2 Security Operations for a large enterprise client. The candidate will be responsible for managing multiple security towers, client relationships, service delivery, SLAs, escalations, commercial governance, and team management.
Mandatory skills :
Security Service Delivery, SecOps, MSP, 24x7 Operations, Network Security, IDAM, DLP, Endpoint Security, Zscaler, Palo Alto, Entra ID, CyberArk, CrowdStrike, ServiceNow, SLA Management, MIM, RCA, Client Management, Contract Management.
Key Responsibilities :
- Manage end-to-end 24x7 L1 / L2 Security Operations across Network Security, IDAM, Endpoint / Malware Security, DLP, and SecOps Command Center.
- Act as the primary point of contact for client stakeholders and senior management.
- Manage SLAs, KPIs, service reviews, operational reports, and governance meetings.
- Handle P1 / P2 incidents, Major Incident Management (MIM), escalations, and RCA.
- Manage team capacity, shift rosters, resource planning, and performance of 20+ engineers.
- Handle monthly invoicing, SOW, contractual obligations, change requests, and service credits.
- Ensure security compliance, audit readiness, and continuous service improvement.
- Drive automation, process optimization, and reduction of recurring incidents.
Required Skills :
- Strong experience in Security Operations and Infrastructure Managed Services (MSP).
- Experience managing multiple security towers in a 24x7 environment.
- Good understanding of Network Security, IDAM, DLP, Endpoint Security, and Email Security.
- Working knowledge of Zscaler, Palo Alto, Microsoft Defender, CrowdStrike, Entra ID, CyberArk, and Microsoft Purview.
- Strong expertise in ServiceNow, SLA / KPI management, MIM, RCA, and ITIL processes.
- Experience in client management, commercial governance, invoicing, and contract reviews.
- Excellent communication and stakeholder management skills.
Experience Requirements :
- 8+ years of overall IT / Security Operations experience.
- 5+ years of Security Service Delivery / Leadership experience in an MSP environment.
- Must have managed 24x7 security operations and teams of 20+ engineers.
- Experience handling global enterprise clients and senior-level escalations.
Preferred Certifications :
- CISSP / CISM
- ITIL 4 Foundation
- Microsoft SC-100 / SC-200
- Zscaler or Palo Alto certifications
Certifications are preferred, not mandatory.
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Full Stack Developer - Averlon