Technical Support
Technical Support
Agency job
1 - 3 yrs
₹2L - ₹4L / yr
Bengaluru (Bangalore)
Skills
Technical support
ITIL
Interactive voice response
Voice of the customer
Voice processing
Hardware troubleshooting
we are looking for technical support engineer who has international voice experience.
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About Gradientm It Consulting And Services
Founded :
2018
Type :
Services
Size
Stage :
Profitable
About
Our Services Cloud, NextGen IT Delivery, DevOps, Bots, Service Now, GDPR.Gallup Strength Coaching, Program Management, Process Trainings. What Clients Say | Gradient M
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Company social profiles
N/A
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Experience: 5-7 Years
Joining Period: Immediate candidates, Currently Serving, 15-20 days ONLY
About Us:
Wissen Technology is a global leader in technology consulting and development. We specialize in delivering top-notch solutions for Fortune 500 companies across various industries. Join us to work on cutting-edge projects in a collaborative and innovative environment.
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- Create and manage UNIX shell scripts to support automation and database activities.
- Analyze business requirements, propose robust solutions, and implement them effectively.
- Work collaboratively with global teams to deliver high-quality solutions within an Agile framework.
- Leverage JIRA or other ALM tools to maintain a productive development environment.
- Stay updated with new technologies and concepts to address business challenges innovatively.
Required Skills:
- Proficiency in Informatica ETL tools and ETL processes.
- Strong SQL database expertise.
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- Proven ability to collaborate with global teams effectively.
Desired Skills:
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Why Join Wissen Technology?
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At Wissen Technology, we value our team members and their contributions. We offer competitive compensation, opportunities for growth, and an environment where your ideas can make a difference!
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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
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contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Keep records of calls and sales and note useful information
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Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal
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Track company’s computer systems to ensure that all aspects are operating efficiently
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We have lots of ideas, lots of potential and we need someone to help us execute a grand vision. We are a young and vibrant company looking for like-minded people who will help us reach new heights. We thrive in diverse set of experience around us and we welcome high-energy individuals from the IT staffing industry.
What We Offer:
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Web: www.antra.com
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Required Candidate profile
Requirements:
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort