Technical Support

Job Description: Assistant Administrator

Job Summary

We are looking for a detail-oriented and organized Assistant Administrator to join our team. You will provide high-level administrative support, manage daily office operations, and assist the senior management team. Advanced proficiency in office technology is a mandatory requirement for this role.

Key Responsibilities

• Administrative Support: Manage executive calendars, schedule meetings, and coordinate travel arrangements.
• Documentation: Prepare, edit, and format reports, presentations, and official correspondence.
• Office Operations: Oversee office supplies inventory, coordinate with vendors, and ensure the workspace remains organized.
• Communication: Act as a point of contact for internal/external stakeholders via email and professional communication platforms.
• Data Management: Maintain and update digital filing systems, ensuring data privacy and efficient retrieval.

Mandatory Computer Skills & Qualifications

Candidates must demonstrate expert-level proficiency in the following areas to be considered:

• Advanced Microsoft Office Suite: Mastery of Excel (vlookup, pivot tables, formulas), Word (advanced formatting), and PowerPoint.
• Google Workspace: Full proficiency in Gmail, Drive, Docs, Sheets, and Calendar.
• Digital Communication: Experience with professional tools such as Slack, Microsoft Teams, or Zoom.
• Fast & Accurate Typing: Minimum typing speed of 50+ WPM with high accuracy.
• File Management: Strong understanding of cloud storage (Dropbox, OneDrive) and digital organizational structures.
• Troubleshooting: Ability to handle basic office tech issues (printer setup, software updates, connectivity).

General Requirements

• Experience: 1–3 years in an administrative or clerical role.
• Organization: Excellent time-management skills and the ability to prioritize tasks.
• Professionalism: High level of discretion and confidentiality.

Role & Responsibilities

What You'll Rock Daily:

• Build & Polish iOS Magic: Dive deep into SwiftUI for sleek, modern UIs and UIKit for rock-solid legacy love. Make our app swipe-right smooth!
•  Cross-Platform Adventures: Tinker with Flutter basics to bridge iOS & Android – because love knows no platform boundaries. 
• Ship Features Fast: From profile boosts to match notifications, own end-to-end development, testing, and launches that wow 50M+ users.
• Debug Like a Detective: Squash bugs, optimize performance, and ensure our app runs buttery on every iPhone in Bharat.
• Team Up: Collaborate with product peeps, designers, and fellow devs in high-energy sprints. Bonus: Brainstorm "shaadi specials" over chai!

Ideal Candidate

• Strong iOS Developer profile (B2C background)
• Mandatory (Experience): Must have 3+ years of hands-on experience in iOS development with atleast 1+ years in a B2C product company
• Mandatory (Skill 1): Must be proficient in both SwiftUI (modern UIs) and UIKit (legacy surfaces), and must have personally shipped 1+ iOS apps live to the App Store (verifiable links expected)
• Mandatory (Skill 2): Must have a solid grasp of iOS App architecture (MVVM or similar), REST API integration, Git, and CI/CD pipelines for mobile builds and releases
• Mandatory (Skill 3): Must have basic, hands-on Flutter exposure
• Mandatory (Company): B2C product companies. Recent B2C experience with prior exposure to B2B also acceptable
• Mandatory (Note): This role is for the Astrochat product of shaadi.com
• Preferred (Education): B.Tech / M.Tech from a top-tier college
• Preferred (Bonus iOS Stack): Hands-on with RxSwift, Core Data, or push notifications

We’re Hiring: Unreal Artist | Chennai

Location: Chennai (Candidates must be within relocating distance)

Experience: 2–4 Years (Strictly within this range)

Website: www.hexrfactory.com

About Us

With over a decade of collective experience, Hexr Factory is home to creators fluent in all aspects of cutting-edge technology.

We specialize in Digital Twins and Immersive Experiences, crafting perfect virtual mirrors of reality to build smarter, connected worlds.

Position: Unreal Artist

We’re looking for a passionate and skilled Unreal Artist to join our growing team in Chennai.

If you thrive on real-time graphics, virtual production, and pushing the boundaries of immersive content, we’d love to hear from you!

Responsibilities

• Collaborate with the CG Lead / Creative Director to design and build interactive experiences and cinematic sequences in Unreal Engine.

• Work on Virtual Production, Real-time Animation, and XR projects.

• Create, manage, and optimize 3D assets for high-end photorealistic cinematics in UE.

• Design and guide artists on Material Creation best practices.

• Manage render pipelines and optimize settings for various outputs.

• Create custom FX using Niagara and Particle Systems.

• Perform lighting passes for high graphical fidelity while maintaining performance.

• Work within time and budget constraints to ensure top-notch visual and technical quality.

Why Join Us?

At Hexr Factory, you’ll be part of a forward-thinking team redefining what’s possible in digital reality.

We don’t just build visuals, we build future-ready experiences.

Required Skills:

• Experience in systems administration, SRE or DevOps focused role
• Experience in handling production support (on-call)
• Good understanding of the Linux operating system and networking concepts.
• Demonstrated competency with the following AWS services: ECS, EC2, EBS, EKS, S3, RDS, ELB, IAM, Lambda.
• Experience with Docker containers and containerization concepts
• Experience with managing and scaling Kubernetes clusters in a production environment
• Experience building scalable infrastructure in AWS with Terraform.
• Strong knowledge of Protocol-level such as HTTP/HTTPS, SMTP, DNS, and LDAP
• Experience monitoring production systems
• Expertise in leveraging Automation / DevOps principles, experience with operational tools, and able to apply best practices for infrastructure and software deployment (Ansible).
• HAProxy, Nginx, SSH, MySQL configuration and operation experience
• Ability to work seamlessly with software developers, QA, project managers, and business development
• Ability to produce and maintain written documentation

We are seeking a highly skilled and experienced MERN (MongoDB, Express.js, React, Node.js) Stack Developer to join our dynamic development team. As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining scalable web applications using the MERN stack framework.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• 
  

If you are a passionate MERN Stack Developer looking for an exciting opportunity to work on challenging projects and be part of a talented team, we would love to hear from you. Please submit your application, including your resume and portfolio, highlighting your relevant experience and projects.

Person needs to have good MS office (word) skills, with mimumum qualification as a graduate.

Work involves onsite and offsite work.

Location at delhi (IIT delhi campus , delhi cantt and gurgaon)

Only freshers are needed.

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

Responsibilities: -

We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map

Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams

Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics

Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution

Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified

Ideate, plan and oversee implementation of new ideas and business critical projects

Qualifications 

 Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )

Min 3 – 6years of Chief of Staff experience after completing your graduate degree

Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy

Proven record of leadership in a work setting and/or through extracurricular activities •

Exceptional analytical and quantitative problem-solving skills

Ability to work collaboratively in a team environment

Ability to work effectively with people at all senior levels in an organization

Ability to communicate complex ideas effectively – both verbally and in writing – in English