Technical Support
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
Shubham Vishwakarma
Full Stack Developer - Averlon
About Gradientm It Consulting And Services
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Key Responsibilities
Lead Generation & Prospecting
- Identify and connect with potential clients through market research, cold calling, networking, and outreach.
- Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.
Client Engagement & Relationship Management
- Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.
- Deliver compelling pitches and presentations tailored to client needs.
Sales Execution
- Achieve business targets by converting leads into long-term clients.
- Coordinate with internal teams to create proposals, quotations, and strategic sales plans.
Market Research & Analysis
- Conduct market research to understand industry trends, competitor activities, and client needs.
- Provide insights to tailor pitches and identify new business opportunities.
Relationship Management
- Develop and nurture long-term relationships with clients to ensure repeat business.
- Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.
Campaign Planning Support
- Collaborate with internal teams to develop customized proposals and marketing strategies.
- Assist in executing BTL campaigns, digital initiatives, and events to drive client success.
Reporting & CRM Management
- Maintain accurate client and sales data in CRM tools.
- Provide regular updates on leads, opportunities, and sales performance to the leadership team.
Sarcon is a leading edge VIrtual Events company. We are looking for a driven, result-oriented, seasoned sales executive to accelerate growth.
You would be responsible for the international sales of our B2B SAAS products. The products are cloud based and can be sold remotely in any geography.
Typical Responsibiliies
- Reach out to prospects via LinkedIn, Email, Calls etc
- Set up Appointments, and present product demo
- Send over proposals and successfully close deals
- Take ownership of your sales pipeline and maintain meticulous logs of sales activity
- Guide customer into customer success in partnership with the Customer Success team
- We work in the event technology space so connections with event organizers/ event managers is a big plus.
- Prior experience with B2B Software sales - a must.
- Bonus - Prior experience in managing teams
- You must atleast have 4 years of experience in B2B SaaS sales experience or have connections in the events space to be considered.
NodeJS (Node.js)
React.js
Amazon Web Services (AWS)
MongoDBJob Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
React.js- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Roles and Responsibilities
Responsible for handling entire recruitment cycle such as sourcing, screening, interviewing, hiring and onboarding to ensure business continuity and adopting innovative recruiting practices in filling positions.
Responsibilities:
- To be an ambassador for Dr Agarwals Eye Hospitals in attracting and hiring the best talent in the industry.
- Identifying the business needs and translate them into an agreed recruitment plan, aimed at the fulfillment of the needs within time, budget and quality constraints.
- Handle the entire life-cycle of recruitment process, including sourcing, screening, scheduling, interviewing, hiring and onboarding.
- Develop and plan actions around sourcing, branding, candidate experience and management
- Bring in practical knowledge and competitive market trends/tools/practices in recruiting.
- Manage Recruitment Partners and maintain a healthy source mix
Skills / Competency required
- Minimum 3+ years of experience in recruitment
- Strong communication written and verbal English, Hindi, Kannada
- Stakeholder management
- Strong Interpersonal skills
- Strong planning and execution skills
- Negotiation skills
- Hands on experience of Sourcing portals and various tools for recruitment
- Ability to adapt
Netradyne - Netsuite Administrator
About Us
At Netradyne, our team is committed to delivering solutions to our customers that advance their market leadership. Our focus is to continuously drive innovation, while delivering meaningful actionable data. The Netradyne Driveri® Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning and Edge Computing. The foundations of Driveri® are equally focused on providing comprehensive performance insights, highlighting positive activity as well as significantly reducing the resources needed to address risk. Netradyne draws from a diverse team of innovators, technologist, and customer advocates to create an experience where customer success continues to motivate what is next.
Supported and funded by our investors, M12, Hyundai Cradle, Point72 Ventures, and Reliance Industrial Investments and Holdings; Netradyne is committed to building a world-class team of technologists and industry experts to deliver product that improve safety, increase productivity, and optimize collaboration within the organizations. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology – that has put ‘legacy’ providers in a “spin” cycle trying to catch up. Our team is growing, and we need forward thinking, uncompromising, competitive team members to continue to facilitate our growth.
Reports To
Project Management function in Finance
Location
Bangalore, India
Overview:
This is a pivotal position for a dynamic, experienced and motivated individual who will lead initiatives as they relate to Netsuite ERP and other financial systems (if any). Collaborating internally with members of the financial/business functions, external consultants and others teams, this person will be responsible for understanding requirements and translating them into action i.e. perform customizations, resolve user issues, and define processes within NetSuite.
Responsibilities:
- Perform day-to-day NetSuite operation, maintenance, and support tasks.
- Monitor and maintain the health of the platform, including scheduled jobs, and integrations.
- Write complex queries to support projects and approved reporting requests.
- Develop Reports and Dashboards on Netsuite.
- Develop import templates and perform manual imports when an integrated solution is not an option.
- Convert functional / business requirements into technical NetSuite solutions.
- Work with third party developers to create or enhance existing custom solutions.
- Act as a liaison to NetSuite Support and Advanced Customer Support regarding platform issues.
- Support system enhancement projects, new functionality roll-outs and modifications of existing functionality.
- Perform in-depth tests, including end-user reviews and post-implementation support.
- Train end-users as applicable.
- Maintain proper system access for all roles.
- Provide user support with regard to all aspects of our core systems, including system documentation and training materials.
- Perform regular data audits, check error logs and resolve issues identified.
- Maintain up-to-date knowledge of NetSuite functionality, customization and integration
- Clearly communicate project status to key stakeholders.
Qualifications:
- Bachelor's degree in Business, Accounting, MIS or related field. Relevant work experience considered.
- NetSuite Administrator Certification or 2+ years of NetSuite Administration with 4+ years working in Finance/accounting systems administration experience is required.
- Strong understanding of business processes, with a preference towards Accounting and Supply Chain.
- Proficient with advanced saved searches, reporting, custom forms, custom fields, and workflows.
- Excellent communication, both written and verbal, with all levels of the business.
- Exceptional planning and organizational skills.
- Strong sense for detail, accuracy and problem solving.
- Candidates will be responsible to conduct workshops on 3D printing and designing in education institutions
- Candidate will be resposible to develop educational content on 3D printing and 3D designing
- Candidate will be responsible to train clients on usage of 3D printers
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon