Senior Network Engineer (L2 Support)

Job Title : DevOps Engineer – Fintech (Product-Based)

Experience : 5+ Years

Location : Mumbai

Job Type : Full-Time | Product Company

Role Summary :

We are hiring a DevOps Engineer with strong product-based experience to manage infrastructure for a Fintech platform built on stateful microservices.

The role involves working across hybrid cloud + on-prem, with deep expertise in Kubernetes, Helm, GitOps, IaC, and Cloud Networking.

Mandatory Skills :

Product-based experience, deep Kubernetes (managed & self-managed), custom Helm Chart development, ArgoCD/FluxCD (GitOps), strong AWS/Azure cloud networking & security, IaC module development (Terraform/Pulumi/CloudFormation), experience with stateful microservices (DBs/queues/caches), multi-tenant deployments, HA/load balancing/SSL/TLS/cert management.

Key Responsibilities :

• Deploy and manage stateful microservices in production.
• Handle both managed & self-managed Kubernetes clusters.
• Develop and maintain custom Helm Charts.
• Implement GitOps pipelines using ArgoCD/FluxCD.
• Architect and operate secure infra on AWS/Azure (VPC, IAM, networking).
• Build reusable IaC modules using Terraform/CloudFormation/Pulumi.
• Design multi-tenant cluster deployments.
• Manage HA, load balancers, certificates, DNS, and networking.

Mandatory Skills :

• Product-based company experience.
• Strong Kubernetes (EKS/AKS/GKE + self-managed).
• Custom Helm Chart development.
• GitOps tools : ArgoCD/FluxCD.
• AWS/Azure cloud networking & security.
• IaC module development (Terraform/Pulumi/CloudFormation).
• Experience with stateful components (DBs, queues, caches).
• Understanding of multi-tenant deployments, HA, SSL/TLS, ingress, LB.

Job Title : ServiceNow Analyst - Configuration Management Database (CMDB) & Discovery

Experience : 5+ Years

Location : Gurgaon (Onsite)

Type : Full-Time

Work Schedule : 5 Days Working

Job Summary :

We are looking for an experienced ServiceNow Analyst - to manage and optimize the Configuration Management Database (CMDB), Discovery, and Service Mapping processes.

The ideal candidate will have strong expertise in ServiceNow Discovery, infrastructure mapping, and backend integration.

Mandatory Skills : ServiceNow CMDB, ServiceNow Discovery & Service Mapping, ITSM processes, API integration, Infrastructure understanding (on-prem/cloud), Data governance, ITIL fundamentals, Troubleshooting, and Configuration management.

Key Responsibilities :

• Manage and maintain CMDB integrity and accuracy.
• Administer ServiceNow Discovery and Service Mapping tool.
• Design, deploy, and troubleshoot infrastructure mapping (on-prem/cloud).
• Implement data governance, audit, and reconciliation procedures
• Collaborate with cross-functional IT teams to resolve mapping/discovery issues.
• Generate reports, dashboards, and documentation for configuration management.

Required Skills :

• 5+ Years of experience in ServiceNow.
• 3+ Years in Discovery & Service Mapping.
• Strong understanding of CMDB, APIs, infrastructure components.
• ITIL Foundation certification preferred.
• Excellent communication and problem-solving skills.
• Experience working in agile and collaborative environments.

Job role: Systems Engineer (L2)

Location: Remote/Bengaluru

Experience: 3-6 years

About the Role:

We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.

Key Responsibilities:

 — Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.

 — Manage and optimize networking components — routers, switches, firewalls, load balancers.

 — Handle incident response — monitor systems, identify issues, resolve production problems.

 — Implement DevOps best practices — CI/CD pipelines, automation, containerization.

 — Collaborate with backend and product teams on system architecture.

— Performance tuning — ensure high availability and reliability of platform.

— Security management — implement security protocols and compliance standards.

Required Skills:

Technical:

• Linux/Unix administration — strong fundamentals
• Networking — TCP/IP, DNS, BGP, VoIP protocols
• Cloud platforms — AWS/GCP/Azure — minimum 2 years
• DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
• Monitoring tools — Grafana, Prometheus, Kibana, Datadog
• Scripting — Python, Bash, Shell
• Databases — MySQL, PostgreSQL, Redis

Soft skills:

• Strong problem-solving under pressure
• Good communication — English written and verbal
• Team player — collaborative mindset

Good to Have:

• Experience in telecom/CPaaS/cloud communications industry
• Knowledge of VoIP, SIP, RTP protocols
• AI/ML operations experience
• CCNA/AWS certifications

Job Title: DevOps - 3

Roles and Responsibilities:

• Develop deep understanding of the end-to-end configurations, dependencies, customer requirements, and overall characteristics of the production services as the accountable owner for overall service operations
• Implementing best practices, challenging the status quo, and tab on industry and technical trends, changes, and developments to ensure the team is always striving for best-in-class work
• Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
• Participate in on-call rotation responsibilities, ensuring timely identification and resolution of infrastructure issues
• Possess expertise in designing and implementing capacity plans, accurately estimating costs and efforts for infrastructure needs.
• Systems and Infrastructure maintenance and ownership for production environments, with a continued focus on improving efficiencies, availability, and supportability through automation and well defined runbooks
• Provide mentorship and guidance to a team of DevOps engineers, fostering a collaborative and high-performing work environment. Mentor team members in best practices, technologies, and methodologies.
• Design for Reliability - Architect & implement solutions that keeps Infrastructure running with Always On availability and ensures high uptime SLA for the Infrastructure
• Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
• Collaborate with Product & Information Security teams to ensure the integrity and security of Infrastructure and applications. Implement security best practices and compliance standards.

Must Haves

• 5-8 years of experience as Devops / SRE / Platform Engineer.
• Strong expertise in automating Infrastructure provisioning and configuration using tools like Ansible, Packer, Terraform, Docker, Helm Charts etc.
• Strong skills in network services such as DNS, TLS/SSL, HTTP, etc
• Expertise in managing large-scale cloud infrastructure (preferably AWS and Oracle)
• Expertise in managing production grade Kubernetes clusters
• Experience in scripting using programming languages like Bash, Python, etc.
• Expertise in skill sets for centralized logging systems, metrics, and tooling frameworks such as ELK, Prometheus/VictoriaMetrics, and Grafana etc.
• Experience in Managing and building High scale API Gateway, Service Mesh, etc
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• Have a working knowledge of a backend programming language
• Deep knowledge & experience with Unix / Linux operating systems internals (Eg. filesystems, user management, etc)
• A working knowledge and deep understanding of cloud security concepts
• Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment. 

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

• Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.

• Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)     
• Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS 
• Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector. 

• Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
• Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).

• Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
• Kubernetes CKA or CKAD certification nice to have

• 5+ years of experience in DevOps including automated system configuration, application deployment, and infrastructure-as-code. 
• Advanced Linux system administration abilities. 
• Real-world experience managing large-scale AWS or GCP environments. Multi-account management a plus. 
• Experience with managing production environments on AWS or GCP. 
• Solid understanding CI/CD pipelines using GitHub, CircleCI/Jenkins, JFrog Artifactory/Nexus. 
• Experience on any configuration management tools like Ansible, Puppet or Chef is a must. 
• Experience in any one of the scripting languages: Shell, Python, etc. 
• Experience in containerization using Docker and orchestration using Kubernetes/EKS/GKE is a must. 
• Solid understanding of SSL and DNS. 
• Experience on deploying and running any open-source monitoring/graphing solution like Prometheus, Grafana, etc. 
• Basic understanding of networking concepts.
• Always adhere to security best practices.
• Knowledge on Bigdata (Hadoop/Druid) systems administration will be a plus.  
• Knowledge on managing and running DBs (MySQL/MariaDB/Postgres) will be an added advantage. 

What you get to do 

• Work with development teams to build and maintain cloud environments to specifications developed closely with multiple teams. Support and automate the deployment of applications into those environments 
• Diagnose and resolve occurring, latent and systemic reliability issues across entire stack: hardware, software, application and network. Work closely with development teams to troubleshoot and resolve application and service issues 
• Continuously improve Conviva SaaS services and infrastructure for availability, performance and security 
• Implement security best practices – primarily patching of operating systems and applications 
• Automate everything. Build proactive monitoring and alerting tools. Provide standards, documentation, and coaching to developers.
• Participate in 12x7 on-call rotations 
• Work with third party service/support providers for installations, support related calls, problem resolutions etc. 

Role Purpose:

As a DevOps ,  You should be strong in both the Dev and Ops part of DevOps. We are looking for someone who has a deep understanding of systems architecture, understands core CS concepts well, and is able to reason about system behaviour rather than merely working with the toolset of the day. We believe that only such a person will be able to set a compelling direction for the team and excite those around them. 

If you are someone who fits the description above, you will find that the rewards are well worth the high bar. Being one of the early hires of the Bangalore office, you will have a significant impact on the culture and the team; you will work with a set of energetic and hungry peers who will challenge you, and you will have considerable international exposure and opportunity for impact across departments.

Responsibilities

1. Deployment, management, and administration of web services in a public cloud environment
2. Design and develop solutions for deploying highly secure, highly available, performant and scalable services in elastically provisioned environments
3. Design and develop continuous integration and continuous deployment solutions from development through production
4. Own all operational aspects of running web services including automation, monitoring and alerting, reliability and performance
5. Have direct impact on running a business by thinking about innovative solutions to operational problems
6. Drive solutions and communication for production impacting incidents
7. Running technical projects and being responsible for project-level deliveries
8. Partner well with engineering and business teams across continents

Required Qualifications

1. Bachelor’s or advanced degree in Computer Science or closely related field
2. 4 - 6 years professional experience in DevOps, with at least 1/2 years in Linux / Unix
3. Very strong in core CS concepts around operating systems, networks, and systems architecture including web services
4. Strong scripting experience in Python and Bash
5. Deep experience administering, running and deploying AWS based services
6. Solid experience with Terraform, Packer and Docker or their equivalents
7. Knowledge of security protocols and certificate infrastructure.
8. Strong debugging, troubleshooting, and problem solving skills 
9. Broad experience with cloud hosted applications including virtualization platforms, relational and non relational data stores, reverse proxies, and orchestration platforms
10. Curiosity, continuous learning and drive to continually raise the bar
11. Strong partnering and communication skills

Preferred Qualifications

1. Past experience as a senior developer or application architect strongly preferred.
2. Experience building continuous integration and continuous deployment pipelines
3. Experience with Zookeeper, Consul, HAProxy, ELK-Stack, Kafka, PostgreSQL.
4. Experience working with, and preferably designing, a system compliant to any security framework (PCI DSS, ISO 27000, HIPPA, SOC 2, ...)
5. Experience with AWS orchestration services such as ECS and EKS.
6. Experience working with AWS ML pipeline services like AWS Sagemak

• Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
• Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
• Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
• Experience in configuring Jenkins job with related Plugins for     Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.