ServiceNow Service Desk & Administrator

🚨 Hiring: ServiceNow Developer | ITSM + HRSD

We are looking for an experienced ServiceNow Developer to join our team!

🔹 Experience: 6+ Years

🔹 Skills: ServiceNow, ITSM, HRSD

🔹 Location: Bangalore

🔹 Work Mode: Hybrid – 3 Days WFO

🔹 Interview Process:

 • Round 1 – Virtual

 • Round 2 – Face-to-Face (FTF)

🔹 Interview: Tomorrow

📩 Interested candidates, please share your updated resume.

#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening

Job Description

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, integrations, and platform customization.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Work extensively on ITSM and HRSD implementations and enhancements.
• Develop and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flows.
• Write and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and ACLs.
• Develop solutions using JavaScript and ServiceNow scripting.
• Design and implement REST API integrations with external systems.
• Troubleshoot and resolve ServiceNow application and integration issues.
• Follow ITIL best practices while designing and implementing ServiceNow solutions.
• Collaborate with functional teams, business stakeholders, and other technical teams to understand requirements and deliver solutions.
• Perform unit testing, debugging, deployment, and production support activities.
• Ensure development follows ServiceNow best practices, coding standards, and security guidelines.

Mandatory Skills

• ServiceNow
• ITSM
• HRSD

ob Summary

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Work extensively on ITSM and HRSD implementations and enhancements.
• Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
• Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
• Build and support REST API integrations with external applications.
• Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
• Translate business requirements into scalable ServiceNow technical solutions.
• Follow ServiceNow development best practices and maintain code quality.
• Collaborate with functional consultants, business stakeholders, and other technical teams.
• Support upgrades, deployments, testing, and production releases.
• Apply ITIL principles while designing and implementing ITSM solutions.

Required Skills

• 6+ years of hands-on experience in ServiceNow development.
• Strong experience in ServiceNow ITSM and HRSD.
• Excellent knowledge of JavaScript and ServiceNow scripting.
• Strong experience with Service Catalog.
• Hands-on experience with REST API integrations.
• Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
• Good understanding of ITIL processes and ITSM best practices.
• Experience in troubleshooting, debugging, testing, and deployment activities.
• Strong communication and problem-solving skills.

Preferred

• ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
• Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
• Experience working in enterprise ServiceNow environments.

ServiceNow Architect

📍 Location: Indore, Madhya Pradesh | On-site

💼 Experience: 8+ Years

💰 Salary: Best in Class

Must-Have Technologies

• ServiceNow ITSM – Strong hands-on expertise
• ServiceNow Architecture – 3+ years as Architect / Solution Architect / Technical Lead
• ITOM, CMDB, Discovery & Service Mapping
• JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts
• Flow Designer & Integration Hub
• REST & SOAP APIs
• Third-party integrations
• ServiceNow Performance, Security & Best Practices
• ServiceNow Implementation & Upgrade Projects
• Automated Test Framework (ATF)

Good-to-Have

• ITOM Implementation
• Service Portal / UI Builder
• AWS / Azure / GCP
• Performance Analytics
• Agile / Scrum

Certification

• Mandatory: ServiceNow CSA (Certified System Administrator)

What We're Looking For

A strong ServiceNow Architect / Technical Lead who can independently design solutions, lead end-to-end implementations, handle integrations, and guide technical teams.

Immediate Joiners / Short Notice Candidates Preferred

Job Summary

We are looking for an experienced ServiceNow Developer with 6+ years of hands-on experience in ServiceNow development, ITSM, HRSD, Service Catalog, integrations, and platform customization. The ideal candidate should have strong JavaScript skills and practical experience with Business Rules, Client Scripts, ACLs, REST APIs, and ITIL processes.

Key Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules.
• Work extensively on ITSM and HRSD implementations and enhancements.
• Design and maintain Service Catalog, Catalog Items, Record Producers, and Workflows/Flow Designer.
• Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and ACLs.
• Build and support REST API integrations with external applications.
• Troubleshoot ServiceNow issues, perform root-cause analysis, and provide technical solutions.
• Translate business requirements into scalable ServiceNow technical solutions.
• Follow ServiceNow development best practices and maintain code quality.
• Collaborate with functional consultants, business stakeholders, and other technical teams.
• Support upgrades, deployments, testing, and production releases.
• Apply ITIL principles while designing and implementing ITSM solutions.

Required Skills

• 6+ years of hands-on experience in ServiceNow development.
• Strong experience in ServiceNow ITSM and HRSD.
• Excellent knowledge of JavaScript and ServiceNow scripting.
• Strong experience with Service Catalog.
• Hands-on experience with REST API integrations.
• Strong knowledge of Business Rules, Client Scripts, ACLs, Script Includes, UI Policies, and UI Actions.
• Good understanding of ITIL processes and ITSM best practices.
• Experience in troubleshooting, debugging, testing, and deployment activities.
• Strong communication and problem-solving skills.

Preferred

• ServiceNow certifications such as CSA, CIS-ITSM, or CIS-HRSD.
• Experience with Flow Designer, IntegrationHub, and modern ServiceNow development practices.
• Experience working in enterprise ServiceNow environments.

Notice Period

Immediate joiners to candidates with a maximum 15-day notice period preferred.

ServiceNow Developer / Consultant / Lead Developer

Experience: 5.5–17 Years

Job Location: Pan India

Work Model: Hybrid – 2 Days Work from Office

The role is focused on hands-on ServiceNow development, scripting, integrations, and platform engineering. We’re open to candidates with strong experience in any ServiceNow module, including ITSM, ITOM, CMDB, SecOps, GRC, CSM, HRSD, ITAM, Service Portal, ATF, UI Builder, or Now Assist.

Key requirements:

• Strong hands-on ServiceNow Development experience
• Very strong ServiceNow Scripting / JavaScript
• Strong experience with Inbound & Outbound Integrations
• Hands-on experience with REST APIs and JSON
• Good understanding of the ServiceNow Full Platform
• Strong experience in at least one ServiceNow module
• Developer / Lead Developer profiles only —**** Architect profiles are not being considered.

Senior Software Engineer – ServiceNow Developer

Role Overview

We are seeking an experienced ServiceNow Developer with a minimum of 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front end and ServiceNow Scripting, with an added advantage if the candidate has experience in CSM, NowAssist, and AgenticAI implementations.

Required Qualifications

• 6+ years of hands-on development experience on the ServiceNow platform.
• 8+ years experience working in the software industry building enterprise applications.
• Utilize UI Builder to design and configure modern, scalable user interfaces.
• Implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
• Hands-on development & implementation experience in NowAssist (GenAI features) and AgenticAI solutions.
• Strong expertise in Script Includes, Service Portal development, and UI Builder.
• Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
• Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
• Ability to work in Agile / Scrum methodology.
• Excellent problem-solving skills with strong communication and collaboration abilities.

Preferred Qualifications (Added Advantage)

• Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Implementation experience in Customer Service Management (CSM).

Key Responsibilities

• Design, develop, and customize applications on the ServiceNow platform to meet business needs.
• Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
• Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot, debug, and resolve issues within ServiceNow applications. 

Senior Developer - CSM/SPM

Work Location: Gurgaon

Experience: 5–8 Years (Mid to Senior Level)

Job Description

We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in SPM (Strategic Portfolio Management) or Customer Service Management (CSM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow CSM solution aligned with client needs.

Key Responsibilities

Must Have:

1. Develop and implement solutions on the ServiceNow platform, specifically within SPM/CSM module.
2. Develop Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and other scripting tools.
3. Write server-side and client-side scripts for CSM applications and enhancements.
4. Design and build integrations with third-party systems using REST and SOAP APIs including transforming data and building inbound/outbound interfaces.
5. Collaborate with stakeholders to gather requirements and translate them into technical solutions.
6. Conduct code reviews, troubleshooting issues, and implement best practices for secure and scalable development.
7. Proficiency in building automation using Flow Designer and Integration Hub.

Service Owner - SPM 

Work Location: Gurgaon 

Experience: 6–10 Years (Mid to Senior Level) 

Job Description 

We are looking for a skilled ServiceNow Service Owner with strong hands-on experience in Strategic Portfolio Management (SPM) to support enterprise-level implementations. The role involves process understanding and cross-functional team collaboration to deliver optimized ServiceNow SPM solution aligned with client needs. 

Key Responsibilities 

Must Have: 

Experience on Demand Management, Project Management, Program Management, Portfolio Management, Resource Management, Time Management, and Strategic Planning capabilities. 

Experience in Solution Designing and collaborating with stakeholders to understand business requirements and design SPM solutions within the ServiceNow platform. 

Experience in Configuring ServiceNow SPM modules, workflows, forms, and user interfaces to align with project and portfolio management processes and requirements. 

Experience in Integrating ServiceNow SPM with other systems e.g. CRM or ERP or third-party service providers. 

Experience in developing and implementing workflows to automate project and portfolio management processes in SPM Module. 

Support enhancements to project, demand, resource, financial, and portfolio processes. 

Reporting and Analytics: 

Support portfolio, project, resource, demand, and financial reporting requirements.  

Configuring dashboards, reports, and analytics within ServiceNow to provide insights into customer service performance, trends, and areas for improvement. 

Experience in designing intuitive and user-friendly interfaces for project and resource managers, and end-users to enhance their experience and productivity within the ServiceNow platform. 

Hands on knowledge on Business Rules, Script Includes, Client Scripts, UI Policies. 

Hands on experience on Workspaces and its configurations. 

Experience in communication, documentation, and business stakeholder management. 

Good to Have: 

• Experience with REST/SOAP API integrations, including transforming data and building inbound/outbound interfaces. 
• Scripting experience in Glide API. 
• UI Builder development experience. 
• Proficiency in building automation using Flow Designer and Integration Hub. 

Job Title: Senior Fullstack Engineer – ServiceNow

Company: Cloud Sara Technologies Pvt. Ltd.

Experience: 8–12 Years

Location: Bangalore, Hyderabad, Chennai, Mumbai, Ahmedabad

Work Mode: Hybrid – 2 days work from office mandatory

Employment Type: Contract – 6 Months

Notice Period: Immediate Joiners Only

Shift: 1:00 PM – 11:00 PM IST

Interview Process: L1 in-person interview is mandatory

Job Description

We are looking for an experienced Senior Fullstack Engineer with strong hands-on ServiceNow development expertise, QA automation capabilities, and general full-stack development skills.

The candidate will handle ServiceNow integration defects, production troubleshooting, automated testing, release management, and internal application maintenance.

Key Responsibilities

• Handle L2 support tickets, escalations, and ServiceNow integration issues.
• Resolve L3 defects involving ServiceNow ITSM/CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.
• Perform root-cause analysis for production incidents and integration issues.
• Review code and contribute to full-stack development and maintenance.
• Develop and maintain automated tests using Python and Playwright.
• Validate APIs using Postman and data using SQL.
• Manage test cases in Qase and integrate automated tests into CI/CD pipelines.
• Maintain release documentation, Update Sets, XML exports, and release processes.
• Support customer technical escalations and distributed-system debugging.
• Use AI-assisted development and QA tools to improve productivity.

Mandatory Skills

• 6+ years of hands-on ServiceNow development experience.
• ServiceNow ITSM, CMDB, Flow Designer, Scripted REST APIs, Business Rules, GlideRecord, and server-side scripting.
• OAuth2-based integrations and troubleshooting across systems.
• Python and Playwright test automation.
• API testing using Postman and SQL validation.
• React, TypeScript, and API-driven backend development.
• GitHub, CI/CD, and ServiceNow deployment tools.
• Experience with AI-assisted QA tools such as Claude or Codex.

Preferred Skills

• ServiceNow CSA or CIS certifications.
• GitHub Actions and release management experience.
• Semantic versioning and changelog management.
• Customer-facing production support and on-call experience.

Important Conditions

• Immediate joiners only.
• Hybrid work with 2 days in office mandatory.
• Must be available for the 1 PM–11 PM IST shift.
• Must attend the L1 interview in person.
• Six-month contract engagement.