Change management

𝗦𝗔𝗣 𝗥𝗲𝗹𝗲𝗮𝘀𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 – 𝗛𝘆𝗱𝗲𝗿𝗮𝗯𝗮𝗱

💼 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 8–15 Years

📍 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Hyderabad

⏳ 𝗡𝗼𝘁𝗶𝗰𝗲 𝗣𝗲𝗿𝗶𝗼𝗱: Immediate to 15 Days Preferred

🔹 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:

• Manage SAP release planning, schedules, deployment calendars and release governance.

• Manage SAP transports across DEV, QA, UAT, Pre-Prod and Production environments.

• Handle SAP ChaRM, TMS and Solution Manager processes.

• Coordinate with SAP Functional, Technical, Basis, Security and Infrastructure teams.

• Conduct release planning, CAB meetings and deployment readiness reviews.

• Identify release risks, dependencies and business impacts.

• Coordinate testing, production cutovers, deployment and post-release validation.

• Prepare release documentation, reports, KPIs and management dashboards.

🔹 𝗠𝘂𝘀𝘁-𝗛𝗮𝘃𝗲 𝗦𝗸𝗶𝗹𝗹𝘀:

• SAP Release & Change Management

• SAP ChaRM / Solution Manager

• SAP TMS & SAP Basis concepts

• SAP S/4HANA Landscape Management

• ServiceNow / Jira / Azure DevOps

• ITIL Change & Release Management

• Agile & Waterfall methodologies

Key Responsibilities –

• Requirement Gathering & Analysis: Collaborate with business units to understand their needs and challenges, and document these into functional specifications, user stories, and process workflows. 
• Process Design: Design, document, and improve business processes and workflows within the ServiceNow platform to identify opportunities for automation and increased efficiency. 
• Solution Implementation: Work with the development team to ensure that requirements are understood and implemented correctly, assisting with configuration and testing, including User Acceptance Testing (UAT). 
• Stakeholder Communication: Act as a liaison between IT and business departments, ensuring clear communication, managing expectations, and providing support to end-users. 
• Documentation & Reporting: Maintain system documentation, process maps, and standard operating procedures (SOPs), and create reports for management on project progress and system performance. 
• Optimization: Identify opportunities to optimize the use of ServiceNow across various modules (e.g., ITSM, ITOM, GRC, HRSD, CSM, ITAM) and assist with managing and creating dashboards and performance metrics. 

Required Qualifications 

• A degree in a relevant field like Computer Science or Information Technology.
• Proven experience in implementing and configuring ServiceNow solutions.

🚨 Hiring: ServiceNow Developer | ITSM + HRSD

We are looking for an experienced ServiceNow Developer to join our team!

🔹 Experience: 6+ Years

🔹 Skills: ServiceNow, ITSM, HRSD

🔹 Location: Bangalore

🔹 Work Mode: Hybrid – 3 Days WFO

🔹 Interview Process:

 • Round 1 – Virtual

 • Round 2 – Face-to-Face (FTF)

🔹 Interview: Tomorrow

📩 Interested candidates, please share your updated resume.

#Hiring #ServiceNow #ServiceNowDeveloper #ITSM #HRSD #BangaloreJobs #HybridJobs #TechJobs #ImmediateHiring #ITJobs #JobOpening