Cutshort logo
Accion Labs logo
Product Support Engineer
Product Support Engineer
Accion Labs's logo

Product Support Engineer

Soumya Joshi's profile picture
Posted by Soumya Joshi
5 - 9 yrs
₹10L - ₹19L / yr
Bengaluru (Bangalore)
Skills
Linux/Unix
skill iconPython
SQL server
Scripting
ITIL

Key Responsibilities

Provide technical support for KX products, ensuring system stability and optimal performance.

Diagnose and troubleshoot software, infrastructure, and performance-related issues.

Work closely with engineering teams to escalate and resolve complex product defects.

Assist customers with product deployments, configurations, and best practices.

Create and maintain technical documentation and knowledge base articles.

Lead root cause analysis (RCA) efforts.

Participate in an on-call rotation, including weekend work, to support critical incidents, system maintenance, or client needs outside regular business hours.

 

Required Skills & Experience

Experience in product or technical support for enterprise software.

Solid knowledge of Linux/Unix environments, system administration, and performance troubleshooting.

Experience with SQL and other database technologies.

Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.

 

Preferred Qualifications

Proficiency in kdb+/q.

Experience with real-time data processing, high-frequency trading, or IoT applications.

Familiarity with networking concepts.

Hands-on experience with automation and scripting (Python, Shell, etc.).

ITIL certification or experience working in an ITIL-based support environment.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Accion Labs

Founded :
2009
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Accion Labs, Inc. ranked number one IT Company based out of Pittsburgh headquartered global technology firm.

Accion labs Inc: Winner of Fastest growing Company in Pittsburgh, Raked as #1 IT services company two years in a row (2014, 2015), by Pittsburgh Business Times Accion Labs is venture-funded, profitable and fast-growing- allowing you an opportunity to grow with us 11 global offices, 1300+ employees, 80+ tech company clients 90% of our clients we work with are Direct Clients and project based. Offering a full range of product life-cycle services in emerging technology segments including Web 2.0, Open Source, SaaS /Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW, Automation engineering (Rackspace team), devops engineering.

 

Employee strength: 1300+ employees

 

http://accionlabs.com/

 

Why Accion Labs:

 

  • Emerging technology projects i.e. Web 2.0, SaaS, cloud, mobility, BI/DW and big data
  • Great learning environment
  • Onsite opportunity it totally depends on project requirement
  • We invest in training our resources in latest frameworks, tools, processes and best-practices and also cross-training our resources across a range of emerging technologies – enabling you to develop more marketable skill
  • Employee friendly environment with 100% focus on work-life balance, life-long learning and open communication
  • Allow our employees to directly interact with clients
Read more

Connect with the team

Profile picture
Sujata P
Profile picture
Anjali Mohandas
Profile picture
Uma Maheshwari
Profile picture
Zenia Cardoso
Profile picture
Sunny Deol
Profile picture
Nilesh Pathak
Profile picture
Sreenath Prabhu
Profile picture
Kripa Shankar Oza
Profile picture
Ajay Jaiswal
Profile picture
Neha Mayekar
Profile picture
Swathi Raj
Profile picture
Ajitha Menon C P
Profile picture
Aravind J P
Profile picture
Divya L

Company social profiles

blog

Similar jobs

Mumbai
5 - 8 yrs
₹10L - ₹12L / yr
skill iconiOS App Development
skill iconC
skill iconSwift
skill iconObjective C
User Interface (UI) Design
+3 more

Job Title: Senior iOS Software Developer

Exp: 4 - 7 Years

CTC: up to 12 LPA

Location: Tardeo Mumbai


Technical Skills:

o Proficiency in Swift and Objective-C.

o Solid understanding of object-oriented programming

o Knowledge of memory management and multi-threading

o Experience with embedded databases and other system data stores

o Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.

o Good  knowledge of performance limits and characteristics

o Good sense of UI design execution principles

o Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.

o Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.

o Experience with version control systems, preferably Git.

o Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.

o Implementation of automated testing platforms and unit tests, benchmarking and optimization 

o Understanding of Apple’s design principles and interface guidelines.

Read more
Metso Outotec
at Metso Outotec
1 recruiter
Kate Jang
Posted by Kate Jang
Remote only
2 - 4 yrs
$4K - $4K / yr
skill iconFigma































Read more
Delhi
3 - 7 yrs
₹6L - ₹9L / yr
skill iconPython
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
+2 more

Job Description: Backend Developer (PHP, Django, Docker)

 

About us: AuditorsDesk is designed to make Audit firm’s audit work paperless. Without the need to download any software you can take your audit firm online. Your firm can easily maintain documents online. Deliver high-quality audits under ICAI guidelines. Your teams and clients can collaborate and be more efficient in managing audit work papers. More than just a tool for auditors, it tracks engagement progress from planning to conclusion. It enables the entire team to operate at its best efficiency.

Job Overview: We are seeking a highly skilled Backend Developer with a minimum of 3 years of professional experience in PHP framework. The ideal candidate should also demonstrate expertise in working with the Django and Docker frameworks. This is an exciting opportunity to join our dynamic IT team in South Delhi location.


Responsibilities:

§ Design, develop, and maintain efficient and reliable PHP backend systems.

§ Collaborate with cross-functional teams to define, design, and ship new features.

§ Integrate user-facing elements developed by front-end developers with server-side logic.

§ Troubleshoot, debug, and optimize application performance.

§ Stay up-to-date with industry best practices and emerging technologies.


Requirements:

§ Minimum of 3 years of professional experience as a PHP-Backend Developer.

§ Proficient in PHP framework, with a strong understanding of object-oriented programming.

§ Hands-on experience with Django and Docker frameworks.

§ Solid understanding of database design and optimization (e.g., MySQL, PostgreSQL).

§ Familiarity with front-end technologies (HTML, CSS, JavaScript) and their integration with backend services.

§ Ability to work in a fast-paced, collaborative team environment.

§ Strong problem-solving and communication skills.


Job Type: On site

Job Location: South Delhi (Nearby Nehru Enclave Metro Stn.)

Employment Type: Permanent

Compensation: Best fit as per industry standard

 

How to Apply: Interested candidates who meet the above requirements and are ready to contribute to a dynamic team are encouraged to submit their resume at hrATauditorsdeskDOTin  

Please indicate "Backend (PHP) Developer Application" in the subject line.


*Note: Immediate joiners will be given preference. Only shortlisted candidates will be contacted for interviews.

Read more
Kira Studio
at Kira Studio
1 recruiter
Abhishek Rathi
Posted by Abhishek Rathi
Remote only
0 - 2 yrs
₹3L - ₹4L / yr
Content Writing

About us


Aura is a state-of-the-art platform for Web3 gaming. We cater to gamers as well as gaming studios and offer a host of features (check auranft.co) at Aura, all aimed at simplifying and enhancing the user experience in web3. 


We’ve just launched 100+ games on our marketplace that’s built on Polygon, Ethereum and Binance blockchains and have games like Metasoccer, ZedRun, Decentral Games on board, all belonging to different gaming genres like Digital Horse Racing, Trading Cards, PvP, MMORPG and more.


Location: Remote


Role and Responsibilities


  • Have the ability to regularly write high quality, authentic long-form content such as blogs, articles and case studies about web3 games, trends & new updates. It needs to be well-researched, fact-checked, crisp and engaging.
  • Build a hub of reading material for the 100+ games on Aura. 
  • Work with the marketing team under the guidance of the marketing head and senior team members.
  • Be able to simplify web3 gaming terms, gameplays, and put them across in a way that is easy and entertaining to read.
  • Proofread and edit every content piece before taking it live.
  • Update gaming content as and when the trends change, and new updates from existing games’ releases, periodically.
  • Create SEO optimised content with relevant keywords in collaboration with our growth hacker.
  • Coordinate with the designers to illustrate your content.
  • Important note: You often have to play the web3 games available on our marketplace and write content based on that.



What do you need to apply for this position?


  • Good command of the English Language
  • Good storytelling skills
  • The ability to create original pieces of content
  • Interests in gaming, specifically in web3 gaming is a plus


Read more
Knoggles
at Knoggles
1 recruiter
christian fernandes
Posted by christian fernandes
Mumbai
4 - 8 yrs
₹6L - ₹15L / yr
Product Management
Product Strategy
Product development
Product Lifecycle Management (PLM)
Product design
+1 more
  • Develop product vision and key-value props for owned areas (strategy & roadmap). Drive alignment and excitement, aligning priorities and executing plans. Lead product development by collaborating with cross-functional teams of engineers, designers, business development managers, marketers, and other product leads.
  • Manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, roadmap execution, customer needs, designs, product requirement documents
  • Ensure accountability with Engineering (Internal/Vendor) on strict adherence to timelines & processes.
  • Lead connection of technical and business worlds by breaking down complex problems into a roadmap and steps that drive product development.
  • Understand markets, competition, and products in-depth to create clarity and drive the right set of requirements and specifications.
  • Anticipate customers’ needs and market opportunities to drive improvements. Show empathy for customers, be sensitive to their needs and drive the feature team to deliver a great customer experience. Research and user test prototypes to maximise user satisfaction and performance
  • Develop, cultivate and share thought leadership in emerging and trending technology areas.
  • Define success criteria and performance metrics and drive telemetry requirements to measure results. Define, monitor, and analyse metrics for launched products and feed feedback into the product development process.
  • An obsession with technology - pro-activeness in exploring and understanding the potential of technology and how to convert it to solve innate consumer needs
  • Good in data-driven analytical skills and able to operate with partial information and ambiguity.
  • Design thinking (UIUX), user empathy and deep understanding of Indian customers

Experience & Skills:
Required:
  • 4 to 8 years experience, including product experience, preferably in a fast-paced B2C internet/e-commerce/Edtech company
  • B- Tech and MBA or equivalent experience (or equivalent industry experience)

Preferred:
  • Track record of exhibiting technical depth and quick ramp-up on new products and technologies
  • Ability to assume end-to-end ownership of large features and initiatives
  • Proficiency in end-to-end innovation, planning, organizing, and executing.
  • Solid written and verbal communication skills
  • Self-motivated, can-do attitude and great at dealing with ambiguity
  • Experience collaborating and communicating with cross-functional teams
  • Experience in identifying, analysing and interpreting data to make data-led product decisions
  • Understanding of capturing user insights to create exceptional user experiences
  • Excellent focus on attention to detail, with quantitative skills
  • Experience in building & leading high-performance teams
  • UI/UX skills with an ability to get the best out of designers and recognize great design
Read more
Stan
at Stan
Pragya Singh
Posted by Pragya Singh
Bengaluru (Bangalore)
2 - 3 yrs
₹2.4L - ₹3.2L / yr
Customer Support
Zendesk
Customer Relationship Management (CRM)
Technical support
Communication Skills
+2 more

Responsibilities

  • Manage incoming calls, chat and emails from customers in a prompt and swift manner
  • Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
  • Manage and resolve customer complaints, escalate to concerned authority when necessary
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate & complete information to improve customer satisfaction leading to noticeable results
  • Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

  • Graduate from any stream
  • 2+ years experience in a customer support role
  • Strong Track record of performance 
  • Strong listening , written and verbal communication skills
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities and manage time effectively
  • Must be fluent in English, proficiency in other languages is an advantage.
  • Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 
Read more
DataMetica
at DataMetica
1 video
7 recruiters
Sayali Kachi
Posted by Sayali Kachi
Pune, Hyderabad
4 - 10 yrs
₹5L - ₹20L / yr
ETL
SQL
Data engineering
Analytics
PL/SQL
+3 more

We at Datametica Solutions Private Limited are looking for SQL Engineers who have a passion for cloud with knowledge of different on-premise and cloud Data implementation in the field of Big Data and Analytics including and not limiting to Teradata, Netezza, Exadata, Oracle, Cloudera, Hortonworks and alike. 

Ideal candidates should have technical experience in migrations and the ability to help customers get value from Datametica's tools and accelerators.

Job Description

Experience : 4-10 years

Location : Pune

 


Mandatory Skills - 

  • Strong in ETL/SQL development
  • Strong Data Warehousing skills
  • Hands-on experience working with Unix/Linux
  • Development experience in Enterprise Data warehouse projects
  • Good to have experience working with Python, shell scripting
  •  

Opportunities -

  • Selected candidates will be provided training opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and Kafka
  • Would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
  • Will play an active role in setting up the Modern data platform based on Cloud and Big Data
  • Would be part of teams with rich experience in various aspects of distributed systems and computing


 

About Us!

A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.

 

We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.

 

Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.

 

We have our own products!

Eagle – Data warehouse Assessment & Migration Planning Product

Raven – Automated Workload Conversion Product

Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.

 

Why join us!

Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.

 

 

Benefits we Provide!

Working with Highly Technical and Passionate, mission-driven people

Subsidized Meals & Snacks

Flexible Schedule

Approachable leadership

Access to various learning tools and programs

Pet Friendly

Certification Reimbursement Policy

 

Check out more about us on our website below!

http://www.datametica.com/">www.datametica.com

Read more
Think learn Pvt-ltd Byjus
at Think learn Pvt-ltd Byjus
24 recruiters
Viswanadh Panduri
Posted by Viswanadh Panduri
Vijayawada, Visakhapatnam, Hyderabad, Anantapur, Rajahmundry
0 - 1 yrs
₹8L - ₹10L / yr
Business Development
Sales

Role description

 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU's unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on the BYJU's unique way of learning and convert them into premium subscribers in your designated zones.Must have requirements:
1. Should be a graduate (any graduate is okay).
2. Should be passionate about sales.
Bonus and other benefits :
1.You can earn upto 3 Lakh in your incentives.
2. 300 best performers for each quarter (every 3 months) are taken on a 5 days fully paid international trip.
3. You will have weekly targets to achieve, consistent failure to achieve them will obviously result in job cancellation, thats not a surprise. Go big or go Home! (to be honest its easy)
4. This is a high-performance job for someone who wants to make it large, take big risks and continuously challenge themselves.
5. We require high intent, extreme determination and hard work which will be most certainly rewarded.
6. We are somewhat still a start-up, so you will have more opportunities to be recognized than elsewhere (if you are honest to your work).
Things which will make you immediately stand out :
1. Effective Communication and quick witness.
2. Should be highly energetic and enthusiastic.
3. Must have keen interest in education and mentoring students.

 

Read more
Inflocuris Consulting Pvt Ltd
SaiKarthik Arkala
Posted by SaiKarthik Arkala
Gannavaram
3 - 7 yrs
₹8L - ₹16L / yr
Windows Presentation Foundation(WPF)
XAML
skill iconC#
Model-View-View-Model (MVVM)
DevOps
+3 more

Microsoft Windows Desktop WPF XAML, C#, Developer

Full Job Description

The ideal candidate will have 3-7 years experience and be responsible for developing high-quality WPF XAML applications. They will also be responsible for designing and implementing testable and scalable XAML code.

Responsibilities

· Develop Custom XAML, Blend, Prism

· Design highly scalable, testable code with via MVVM pattern

· Support Cloud and DevOps services

Qualifications

· Bachelor's degree or equivalent experience in Computer Science or related field

· Development experience with programming languages in C#, XAML, Unit Testing

· GIT repository

· SQL database or relational database skills a plus

· Azure Cloud and DevOps, a plus

Job Type: Full-time

Read more
Manoj
Manoj Mekala
Posted by Manoj Mekala
Hyderabad
3 - 7 yrs
₹1L - ₹12L / yr
MS SQLServer
skill iconC#
ASP.NET
job is the job is the job is the job is job the job job is the the is job is job the job can job job salary iwant more salsary more salary more salary morre more salary
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos