Cutshort logo
Accion Labs logo
Product Support Engineer
Product Support Engineer
Accion Labs's logo

Product Support Engineer

Soumya Joshi's profile picture
Posted by Soumya Joshi
5 - 9 yrs
₹10L - ₹19L / yr
Bengaluru (Bangalore)
Skills
Linux/Unix
skill iconPython
SQL server
Scripting
ITIL

Key Responsibilities

Provide technical support for KX products, ensuring system stability and optimal performance.

Diagnose and troubleshoot software, infrastructure, and performance-related issues.

Work closely with engineering teams to escalate and resolve complex product defects.

Assist customers with product deployments, configurations, and best practices.

Create and maintain technical documentation and knowledge base articles.

Lead root cause analysis (RCA) efforts.

Participate in an on-call rotation, including weekend work, to support critical incidents, system maintenance, or client needs outside regular business hours.

 

Required Skills & Experience

Experience in product or technical support for enterprise software.

Solid knowledge of Linux/Unix environments, system administration, and performance troubleshooting.

Experience with SQL and other database technologies.

Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders.

 

Preferred Qualifications

Proficiency in kdb+/q.

Experience with real-time data processing, high-frequency trading, or IoT applications.

Familiarity with networking concepts.

Hands-on experience with automation and scripting (Python, Shell, etc.).

ITIL certification or experience working in an ITIL-based support environment.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Accion Labs

Founded :
2009
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Accion Labs, Inc. ranked number one IT Company based out of Pittsburgh headquartered global technology firm.

Accion labs Inc: Winner of Fastest growing Company in Pittsburgh, Raked as #1 IT services company two years in a row (2014, 2015), by Pittsburgh Business Times Accion Labs is venture-funded, profitable and fast-growing- allowing you an opportunity to grow with us 11 global offices, 1300+ employees, 80+ tech company clients 90% of our clients we work with are Direct Clients and project based. Offering a full range of product life-cycle services in emerging technology segments including Web 2.0, Open Source, SaaS /Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW, Automation engineering (Rackspace team), devops engineering.

 

Employee strength: 1300+ employees

 

http://accionlabs.com/

 

Why Accion Labs:

 

  • Emerging technology projects i.e. Web 2.0, SaaS, cloud, mobility, BI/DW and big data
  • Great learning environment
  • Onsite opportunity it totally depends on project requirement
  • We invest in training our resources in latest frameworks, tools, processes and best-practices and also cross-training our resources across a range of emerging technologies – enabling you to develop more marketable skill
  • Employee friendly environment with 100% focus on work-life balance, life-long learning and open communication
  • Allow our employees to directly interact with clients
Read more

Connect with the team

Profile picture
Sujata P
Profile picture
Anjali Mohandas
Profile picture
Uma Maheshwari
Profile picture
Zenia Cardoso
Profile picture
Sunny Deol
Profile picture
Nilesh Pathak
Profile picture
Sreenath Prabhu
Profile picture
Kripa Shankar Oza
Profile picture
Ajay Jaiswal
Profile picture
Neha Mayekar
Profile picture
Swathi Raj
Profile picture
Ajitha Menon C P
Profile picture
Aravind J P
Profile picture
Divya L

Company social profiles

blog

Similar jobs

NeoGenCode Technologies Pvt Ltd
Divya Sharma
Posted by Divya Sharma
Remote only
8 - 14 yrs
₹25L - ₹35L / yr
IT infrastructure
Cloud Computing

Education:

•Bachelor’s degree in Computer Science, IT Infrastructure Engineering, or a related field

•Certifications in cloud computing (AWS, Azure, GCP), MLOps, or DevOps (preferred)

Experience:

•8+ years of experience in IT Infrastructure, Cloud Computing, or AI Systems Architecture

•Hands on experience in AI infrastructure design, cloud-based AI solutions, or MLOps

•Expertise in managing AI workloads across cloud and hybrid environments.

•Proven track record in scaling AI infrastructure for large enterprises

•Strong experience in Kubernetes, containerization, and orchestration tools

•Experience in optimizing AI workloads for performance and cost efficiency

Skills :

•Expertise in AI Infrastructure & Cloud Architecture

•Strong Understanding of AI Model Deployment & MLOps

•Advanced Proficiency in Kubernetes & AI Workload Orchestration

•Hands-on Experience with Cloud Platforms (AWS, Azure, GCP)

•Proficiency in Infrastructure as Code (Terraform, Ansible)

•AI Security & Compliance Knowledge

•AI Infrastructure Cost Optimization Strategies

•Performance Tuning for AI Systems & Workloads

 

Read more
Srijan Technologies
at Srijan Technologies
6 recruiters
Rinku Sharma
Posted by Rinku Sharma
Remote only
3 - 8 yrs
₹3L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
GraphQL
skill iconGit
skill iconPostgreSQL
+4 more

 

Senior Node JS developer

 

Job Description

- Working experience in Nodejs, MySQL, Postgres SQL

- Good knowledge of designing and writing restful API

- Working experience of GIT

- Will prefer candidates who have knowledge of GraphQL, Typescript

 - Well-versed and experienced with unit testing, code coverage.

- Well versed with SOILD design principles and their application

- Knowledge of AuthO, typeORM required

- Good to have – some experience with Azure DevOps and/or azure functions.

-Working experience on Docker- good to have

 

Read more
Astegic
at Astegic
3 recruiters
Nikita Pasricha
Posted by Nikita Pasricha
Jaipur
5 - 6 yrs
₹5L - ₹5.5L / yr
Human Resources (HR)
Office administration

Looking for HR Manager and Admin!!

Roles and Responsibility:

  • Key ownership in implementation of Business and located HR strategies within the process, team and adhere to company policies/practices related to the Research Department.
  • Will be the single point of contact for employees and managers for employee related dimensions.
  • Ensuring compliance, regulating audits,managing staff wellness and performance reviews.
  • Based on needs identified, prepare the performance calendar for quarter/year and ensure execution as per the timeline.
  • Make high-judgment recommendations in the absence of clear guidance from leadership and must have an uncompromising attitude to maintain the decorum of the professional environment.
  • Identify the training resources to train the employees in the core functions by measuring the effectiveness of the training and validate the same through feedback and monthly review process with the help of the respective Team Leads and Manager of the Research Department.
  • Monthly attrition analysis to track and address undesirable attrition.

REQUIRED SKILLS & QUALIFICATIONS:

  • Proven experience in HR and Admin roles.
  • People Management skills
  • Coaching, Listening, Analytical skills
  • Good number orientation
  • Strong functional skills in HR area of expertise, ability to resolve conflicts and build teams
  • Excellent telephone, verbal, and written communication skill
  • Sound knowledge of labor laws and practices.
  • Excellent computer skills especially with MS-Office (Excel, PPT)

PREFERRED SKILLS & QUALIFICATIONS:

  • Minimum 5 years of experience into the domain of Human Resource and Administration.
  • Bachelor’s degree / Master’s degree in Human Resources or related field.
  • Language - English


*Only MALES must apply for the opportunity*

Location : Jaipur Office

Shift Timings : 8pm-5am IST /. Six days a week.

*Apply those who can join immediately/ within 7 days*

 
 
Read more
Editorialistyx
at Editorialistyx
1 recruiter
Amrita Patwal
Posted by Amrita Patwal
Remote only
6 - 10 yrs
₹10L - ₹15L / yr
skill iconElastic Search
Solr
Federated search
Auto suggestion
recommendation search
+2 more
PRODUCT
  • Editorialist YX is looking for a Technical Architect - Search. As part of this role, you will work with a team that builds a unified search platform to power various searches for our .com website,IOS app, and internal support tools. This search impacts thousands of customers in a day and will also become pivotal to our tech efforts as we continue to grow 30x YoY.

  • You will own the technical direction for the team, and you will be leading key search projects from ideation all the way to deployment. You will be working closely with both technical and business leaders to fulfill your mission.
  • Salary is no bar for the relevant candidate. 


QUALIFICATION

  • 6+ years of experience working in java and web services.
  • 6+ years of experience working in the Search domain.
  • Proven skills in designing scalable, highly available distributed systems which can handle high data volumes.
  • Strong understanding of software engineering principles and fundamentals including data structures and algorithms.
  • Solid understanding of concurrency and multi-threading, multiple design patterns, and debugging and analytical methodologies.
  • Hands-on experience on Solr Cloud or ElasticSearch.
  • Deep understanding of information retrieval concepts.
  • Deep understanding of Linguistic processing like tokenizers, spellers, and stemmers.
  • Hands-on experience on big data tech stacks, like Hadoop, Hive, Cassandra, and Spark is a plus.
  • Self-directed, self-motivated, and detail-oriented with the ability to come up with good design proposals and thorough analysis of production issues.
  • Excellent written and oral communication skills on both technical and non-technical topics.

RESPONSIBILITIES

  • Designing and building a search engine using elastic search with engineers in the team for overall success for Search and other ML-based systems.
  • Collaborate with peers from other Engineering groups to tackle complex and meaningful problems with efficient and scalable delivery of Search solutions.
  • You are expected to be self-motivated, dedicated, and a solution-oriented individual. The main responsibilities for this position include:Leading effort to build large-scale, distributed, and highly available systems and pipelines.
  • Leading effort to build large scale and highly available information retrieval systems
  • Design and develop solutions using Java tech stack.
  • Design and implement as per secure guidelines
  • Work with QA to identify issues and fix them.


EDUCATION & EXPERIENCE

  • B.Tech. in Computer Science or equivalent experience
  • 6+ Yrs of experience in Java, Web services & Search Domain
  • Experience working in Product based company

BENEFITS

  • Retiral Benefits
  • Medical Insurance
  • Remote Working Opportunity for the time being
  • MacBook
  • Stock Options
  • Gym Membership
Read more
nCircle Tech
at nCircle Tech
2 recruiters
Agency job
via HireTrack9 by Vijay K
Pune
2 - 5 yrs
₹8L - ₹18L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+7 more

Job Description for Java Developer (Hinjewadi, Pune) 

About the Position:- We at nCircle Tech aspire to be an organization that provides exciting and challenging work to build next-generation software built using the latest technologies. We are looking for techno enthusiast software developers with a very good understanding & experience of web & cloud-based software development for providing value to our customers.

This position requires you to work on cutting edge, mission critical Java / J2EE based enterprise software applications with opportunity to work on the latest cloud computing and collaborative technologies.

Your key responsibilities would include:

Responsibilities:

● Develop different modules, features of a given application as per the requirements.

● Write scalable code as per standard coding practices

● Ensure effective use of proper tools & adherence to the software development process.

● Involve in troubleshooting, Unit Testing, peer review as required

● Actively participate in daily standups, client meetings & demo as required

● Assist in effort estimations, technical documentation, interview process as required. 

This is You:

● Have 2+ years proven experience in core Java, J2EE and have excellent codecraft

● Have hands-on experience in application development using Spring, JBoss.

● Knowledge of Hibernate & Web Services (Rest/SOAP) would be added advantage

● Have strong fundamental background on OOPs concepts

● Excellent communication and teamwork skills

● Great attention to detail and meeting sprint and project deadlines

● Someone who takes ownership of assigned tasks proactively 

Preferred Qualification: ● B.Tech, B.E, M.Tech, MCA, MSc.Computers

BENEFITS :

● Hybrid working in-line with Govt / SEZ norms

● 5 day working week with flexible working times

● Standard healthcare benefits with family floater ( self + spouse + upto 2 kids)

● Flexible salary structure ( NPS / LTA / Meal Card ) benefits

● Frequent training, online library and subscriptions

● Attractive Referral Bonus if you bring other talented people like you

● Attractive rewards & recognition scheme

Read more
Nurture Retail
at Nurture Retail
1 recruiter
Vikram M. P.
Posted by Vikram M. P.
Bengaluru (Bangalore)
5 - 10 yrs
Best in industry
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava
+4 more

nurture.farm is looking for an experienced Tech Lead who is eager to have an impact on the future of sustainable agriculture around the globe.

 

Our Company

At nurture.farm, we are putting the farmer at the center of everything we do. We

are building a more resilient and sustainable farming ecosystem by reducing risks

and improving the quality of life for the farmers and their families through

digitization of the farming life cycle, financial inclusion of the farming community,

and affordable timely access to products, technologies, advisory and services. We

are a technology-led organization, focused on bringing scalable and sustainable

solutions to the farming ecosystem. We are a young entrepreneurial startup that

wants to learn, create and adapt every day. We aspire to create a happy and pro

ductive workplace for our employees, that embodies respect and transparency in

every part of the organization.

 

The Opportunity

Nurture.farm is looking for builders and tinkerers, who derive pleasure from

creating something from scratch.Dreamers, who are passionate about creating

something that touches of millions of people, and transforms lives. Sculptors, who

take pride in simplicity of design, and have the keenest eye for detail when it

comes to quality,learners, who look forward to continuing to grow everyday.

 

What you’ll do

  • Design, develop, test, deploy, maintain and improve software.
  • Manage individual project priorities, deadlines and deliverables.
  • Enthusiastic to take on problems across the full-stack
  • Mentor junior engineers
  • Architect large scale systems

 

What we’re looking for

 

Builders and tinkerers, who derive pleasure from creating something from scratch,

dreamers, who are passionate about creating something that touches millions of people, and transforms lives,

sculptors, who take pride in simplicity of design, and have the keenest eye for detail when it comes to quality

learners, who look forward to continuing to grow every day

5-8yrs of mobile development experience in one or more general purpose programming languages.

Professional experience in building apps/sdks using Android SDK and/or Flutter

Programming experience in one or more of the following languages: Java, Kotlin, Dart.

Knowledge of React Native/Flutter will be a plus.

Working proficiency and communication skills in verbal and written English.

Writing reusable, testable, and efficient code.

Read more
BigStep Technologies Pvt Ltd
at BigStep Technologies Pvt Ltd
1 video
3 recruiters
Pratishtha Thakur
Posted by Pratishtha Thakur
Remote only
6 - 15 yrs
₹12L - ₹16L / yr
Adobe Experience Manager (AEM)
skill iconJava
OSGi
Agile/Scrum
Required Skills:

- Experience as a AEM Lead on several projects
- Extensive Agile experience, including functioning in a Scrum Master capacity
- Exceptional Communication skills
- Extensive experience working with International Teams
- Capability/desire for hands-on development
- Experience in Technical Skills: AEM, AEM OSGI Sling, Core Java
Read more
Opscruise
at Opscruise
2 recruiters
Shankar G
Posted by Shankar G
Chennai
4 - 11 yrs
₹10L - ₹35L / yr
skill iconAngular (2+)
skill iconJavascript
skill iconHTML/CSS
User Interface (UI) Design
TypeScript

UI Developer

About OpsCruise

Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way.

‍ Reach me on shankar at opscruise.com

Role

We are looking for a Lead UI Engineer to design and build multiple channels for user interaction.

Responsibilities

  • Design/Architect and develop core features of the UI/frontend.
  • Design/Architect and develop policy framework to provide rich UI for various features of the solution.

Qualifications

The ideal candidate must have the following qualifications.

  • Must have 6+ years of experience in working in frontend technologies
  • Must have at least 2-3 years. of experience with Angular2 or above versions.
  • Must have at least 5+ years of experience with HTML/CSS/JavaScript/TypeScript.
  • Experience with PrimeNG and Vega is a plus
  • Strong background in developing UI for Monitoring and Management systems, dealing with topology, and different telemetry such as metrics, traces and logs
  • Familiar with containerization solutions like Docker/Kubernetes etc.
  • Familiar with serverless technologies like AWS Lambda.
  • B.E/B.Tech/MS degree in Computer Science, or equivalent

Most importantly, you should be someone who is creative and passionate about building new and innovative products that solve tough real-world problems.

Location.

Chennai, India

Read more
Risurge Technologies Pvt. Ltd.
bharath kumar
Posted by bharath kumar
Hyderabad
4 - 8 yrs
₹8L - ₹10L / yr
skill iconExpress
skill iconNodeJS (Node.js)
Fullstack Developer
skill iconJavascript
skill iconReact.js
+1 more

Roles and responsibilities:-

Risurge is looking for an experienced and motivated Senior Full Stack professional to be an integral part of its Apps team. The Apps team is an essential part of the Technology team at Risurge and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Risurge platform. 

You will need to have hands-on experience in the latest technologies and skills like ReactJS, NodeJS, ExpressJS, PostgreSQL, Webpack, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.


What we are looking for:

-Strong coding and design skills

  • Good command over Data Structures & Algorithms
  • The ability to produce bug-free and production grade code
  • Skills we consider: React.JS, D3.Js, Node.js, Express.JS, webpack. Bootstrap, Material UI, PostgreSQL, Redis, ELK, Ansible, AWS, Docker

Key Deliverables:-

  • Develop very high sense of ownership, the zeal to build scalable applications
  • Develop a deep understanding of the start-up ecosystem
  • Work with a performance oriented team driven by ownership and open to experiments
  • Build customer facing technology product for global customers
  • Design and develop end to end applications with very high quality

What we have to offer:-

  • Work with a performance oriented team driven by ownership and open to experiments.
  • Learn to design systems for high accuracy, efficiency and scalability.
  • No strict deadlines, focus on delivering quality work.
  • Meritocracy driven, candid culture. No politics.
  • Very high visibility regarding which startups and markets are exciting globally.
Read more
Arque Capital
at Arque Capital
2 recruiters
Hrishabh Sanghvi
Posted by Hrishabh Sanghvi
Mumbai
5 - 11 yrs
₹15L - ₹30L / yr
skill iconC++
Big Data
Technical Architecture
Cloud Computing
skill iconPython
+4 more
ABOUT US: Arque Capital is a FinTech startup working with AI in Finance in domains like Asset Management (Hedge Funds, ETFs and Structured Products), Robo Advisory, Bespoke Research, Alternate Brokerage, and other applications of Technology & Quantitative methods in Big Finance. PROFILE DESCRIPTION: 1. Get the "Tech" in order for the Hedge Fund - Help answer fundamentals of technology blocks to be used, choice of certain platform/tech over other, helping team visualize product with the available resources and assets 2. Build, manage, and validate a Tech Roadmap for our Products 3. Architecture Practices - At startups, the dynamics changes very fast. Making sure that best practices are defined and followed by team is very important. CTO’s may have to garbage guy and clean the code time to time. Making reviews on Code Quality is an important activity that CTO should follow. 4. Build progressive learning culture and establish predictable model of envisioning, designing and developing products 5. Product Innovation through Research and continuous improvement 6. Build out the Technological Infrastructure for the Hedge Fund 7. Hiring and building out the Technology team 8. Setting up and managing the entire IT infrastructure - Hardware as well as Cloud 9. Ensure company-wide security and IP protection REQUIREMENTS: Computer Science Engineer from Tier-I colleges only (IIT, IIIT, NIT, BITS, DHU, Anna University, MU) 5-10 years of relevant Technology experience (no infra or database persons) Expertise in Python and C++ (3+ years minimum) 2+ years experience of building and managing Big Data projects Experience with technical design & architecture (1+ years minimum) Experience with High performance computing - OPTIONAL Experience as a Tech Lead, IT Manager, Director, VP, or CTO 1+ year Experience managing Cloud computing infrastructure (Amazon AWS preferred) - OPTIONAL Ability to work in an unstructured environment Looking to work in a small, start-up type environment based out of Mumbai COMPENSATION: Co-Founder status and Equity partnership
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos