IT Analyst

Job Title: Senior Sofa Maker

Location: Gurgaon

Department: Upholstery / Furniture Manufacturing

Reports To: Production Manager or Head of Manufacturing

Job Summary:

We are seeking an experienced and highly skilled Senior Sofa Maker to join our team. The ideal candidate will have in-depth knowledge of sofa frame construction, upholstery, fabric cutting, and finishing. This role involves leading production processes, mentoring junior team members, and ensuring that all sofas are built to the highest standards of quality and craftsmanship.

Key Responsibilities:

• Construct high-quality sofas from frame to finish, including cutting, assembly, padding, and upholstery.
• Read and interpret technical drawings, patterns, and measurements with precision.
• Select appropriate materials such as wood, foam, springs, and fabric/leather for each sofa model.
• Supervise and guide junior sofa makers and apprentices.
• Inspect finished products for quality, ensuring they meet company standards and client specifications.
• Collaborate with design and production teams to develop and improve sofa designs.
• Maintain tools, equipment, and workspace to ensure a safe and efficient working environment.
• Troubleshoot production issues and propose solutions for continuous improvement.

Requirements:

• Minimum 3–5 years of hands-on experience in sofa or upholstery manufacturing.
• Exceptional craftsmanship and attention to detail.
• Proficiency with upholstery tools and equipment (staple guns, sewing machines, foam cutters, etc.).
• Strong understanding of different sofa construction methods and materials.
• Ability to lift heavy materials and work on your feet for extended periods.
• Team player with strong communication and leadership skills.
• High school diploma or equivalent; formal training in furniture making or upholstery is a plus.

Preferred Qualities:

• Experience in bespoke or custom sofa making.
• Familiarity with both traditional and modern upholstery techniques.
• Passion for quality craftsmanship and customer satisfaction.

Roles and Responsibilities

• Plan and execute digital marketing campaigns, email marketing campaigns, social media, and paid advertising campaigns.
• Conduct market research to identify trends and insights, and optimize strategies accordingly.
• Create and manage content for various digital platforms, ensuring it aligns with the brand's tone and messaging.
• Create, manage and Automate digital marketing campaigns on buffer/Hootsuite (or any other tools).
• Create and manage content calendar for Hiringhood brand accounts.
• Monitor and analyse the performance of campaigns, using data-driven insights to make continuous improvements.
• Collaborate with cross-functional teams to coordinate marketing efforts and ensure brand consistency.
• Social Media Marketing: Create and manage Groups/Pages and Content across various social media platforms, engage with the audience, increase the followers and grow our social media presence.
• SMM (Social Media Management): Monitor and analyze social media performance metrics, generate insights, and adjust strategies accordingly.
• Email Marketing: Assist in email marketing campaigns, including content creation and segmentation, to drive customer engagement and conversions.
• Analytics and Reporting: Generate regular reports on digital marketing performance, highlighting key metrics and areas for improvement.

Must-Have Skills

• Only candidates who have completed their graduation will be considered. Individuals currently pursuing their degrees are ineligible for this position.
• Knowledge of digital marketing principles, strategies, and tools.
• Familiarity with social media platforms and digital marketing trends.
• Knowledge of Building digital creatives in various formats like Banners, Videos, slideshows, GIFs, Animations, market flyers, promos & ads for posts using tools like Canva, Photoshop, or any other tools.
• Excellent presentation, communication, visualization, and articulation skills.
• Bachelor's degree in Marketing, Communications, technology, or any related field.
• Fresher / Experienced with knowledge in Social Media Marketing / Digital Marketing.

Good to Have Skills

• Candidates with a portfolio of existing digital marketing projects will be preferred over candidates who do not have related experience.
• Candidates with related micro/nano courses and certifications in digital marketing will be given additional preference.
• A strong passion for digital marketing, a willingness to learn new tools, and tech savviness.
• Ability to work with programmatic advertising and the ability to compare and contrast campaigns across different platforms.
• Ability to automate marketing on instant messaging Apps/Channels like WhatsApp, telegram, Slack, etc, using NoCode tools like WATI.

About Hiringhood

Hiringhood is a technology platform that offers marketplaces to employers, recruiters, jobseekers, and third parties to increase the acceleration, precision & scale of the recruitment process while decreasing the cost & time. Hiringhood aims to build a cosmos of these marketplaces across India and the world serving various industries & domains.

Hiringhood has built the world’s first and only premium bounty-hunting & crowdsourcing recruitment marketplace.

Location -  https://maps.app.goo.gl/peCn7nDHneG4dCcd7

Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0, the largest incubation center and Innovation campus in Asia, a Hyderabad-based start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel Investors, Venture Capital Firms, Corporates, Governments, and Academia. 

Why Join Hiringhood?

• Be part of an award-winning startup that believes in the entrepreneurial acumen of every employee.
• Hiringhood offers access to a great startup environment at T-Hub you will get access to over 250+ startups, their founders, and their teams, the scope to learn is infinite.
• Hiringhood also offers great networking opportunities through T-Hub events.

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

Profile Overview:

iOS Developer at TravClan is a key role which ensures delivering the best experience to our customers on iOS. The engineers in the iOS team will be part of the Mobile Team. The team has built highly rated Android and iOS app and is used by thousands of Travel Entrepreneurs in India. This role will involve immense learning of Travel Technology and Ecommerce concepts providing amazing growth opportunities while working with some of the best engineers in the industry. Some of the Product capabilities include Flight bookings, Holiday Bookings, Hotel Bookings, Visa, Wallet, SaaS Website Builder, Marketing Material Builder, News.

Growth Prospects:    

• Annual CTC - ₹8 to 15 LPA
• ESOPs + promotions + aggressive growth prospects (read further) !
• Fast Appraisal -  Despite Covid, we had appraisals in 6 months in Jan & July 2020 
• Aggressive Hikes - In May'21 & Jan'22, Average Hike was 35% & 30% respectively  

What’s on Offer:

• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS, Flutter
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• Super passionate team with deep conviction which has stayed together during covid.
• Build world class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast paced environment.
• Great Culture -> No hierarchy / politics nonsense guaranteed!

Our founding team: 

The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Shrawan: VP Engineering, 20+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Director Engineering, 16+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh:Director Engineering, 15+ yrs Tech exp, Ex Hike, Foodpanda

Company Profile:

• You read the detailed company profile here.
• To know more about us, have a look at a few videos on Youtube!

What do we value?  

• We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.
• We dream big, yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, execute to realize our dreams.
• We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important. 
• We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth. 
• We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together. 

What we are looking for: 

Desired Candidate Profile

• 6 months to 2 years of full time experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast paced environment.
• Excellent structured problem-solving ability
• 
  
• Has worked in an Agile environment and understands what building a MVP is like.

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards, Cocoa Pods and Git
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Apple developer account and certificates management

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics, CleverTap.
• Working with TestFlight or Firebase for Beta Testing.
• Working independently and closely with the Product team.
• Worked with Jenkins/CICD for iOS.

The Recruitment Process:

1. Aptitude Test: Every shortlisted candidate initially needs to appear for a one-hour aptitude test. The aptitude test consists of some basic math aptitude problems, descriptive questions, and some technical questions. 

2. Personal Interviews: 2-3 in person/vritual interviews. Detailed discussions about the job profile, company, candidature & tech skills are discussed in these rounds.

3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits, ESOPs and many other benefits.

Important Points:

• Office Location- Connaught Place, Delhi 
• Work Timings - 9:30 till work gets over. You are considering joining a startup. Buidling anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!

 Looking forward to having you on board with us!

Company Name: *GBH Auto Mechanics Services LLP

Job Profile: Business Development Manager

Job Description We're seeking a qualified and motivated Business Development Manager who is responsible for developing the sales team. As a remote worker, building good customer relationships, and closing deals for our annual car and bike subscription products. Auto Mechanics is a growing company that prides itself on the quality of its products and the commitment to customer satisfaction. Our team is passionate about what we do and we strive to achieve excellence in every aspect of the business. The successful candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.

Requirement & Skills

Develop a growth strategy focused both on financial gain and customer satisfaction Communication and negotiation skills Proven sales track record Ability to build rapport

Experience: 6 - 10 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: BA in business administration or a related field/Graduation Working days: 6 working days (Sundays off)

Shifts: 10:00am -7:00pm

Mandatory language: English

Laptop: candidates are to use their own laptops.

Additional Compensation: If applicable, this will be decided on the basis of your designation

Manage end to end recruitment for internal hiring requirements from understanding the role, creating a JD ,job posting, filtering and screening of candidates, conducting interviews, coordination with candidates, verification and joining formalities.

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.

• React Js
• React - Redux
• redux - Thunk middleware
• Tailwind CSS / Saas
• HTML & CSS