Microsoft Windows Jobs in Mumbai

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

REQUIRED SKILLS :

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

Hello,

 

Greetings for the day !!!

 

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

 

Position: Technical Support L2

 

Qualifications: Any graduate/Diploma

 

Experience: 2+ yrs

 

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.

 

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

 
Interview Mode: Face to Face on 20th August 2022

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate. 

What you will be doing:

• Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
• Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
• Create and maintain product-related documentation, internal and external
• Debug user issues and create reproducible test cases for engineers to resolve
• Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
• Understand user goals and their desired outcome from using the product.
• Document use cases and feature requests

What we are looking for:

• Previously done customer support role. Preferably technical customer support
• You're data-driven and analytical
• Excellent follow-up skills with great attention to detail
• You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
• You have a highly structured work approach, the ability to manage multiple activities in parallel
• Good communication skills: English / Hindi / Marathi / Bengali 

Location:

• Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
• Kasba Industrial Estate - Kolkata
• Naraina Industrial Area Phase 1 - Delhi 

Timings:

12.00 PM to 9 PM

Working Structure:

In-Office: Monday - Saturday

Remote: Sunday 

1 Weekly off, 2 Monthly offs. 

Joining:

Immediately.

This role is for another product in Globalspace Technologies. Globalspace is a profitable public company trading on the Bombay Stock Exchange.

**Job Description:**

* Work directly with clients first to understand, then to map business needs to technical solutions.
* Assess existing applications and recommend approaches for modernization.
* Document and present solutions to enterprise architects.
* Rapidly prototype and prove solutions using the latest technologies native code for Windows Phone and Windows PCs.
* Expertise WinRT, WPF,UWP,WCF and Silverlight frameworks
* Deep skill with XAML/C#
* Understanding of web architecture (SOAP, JSON, etc)
* Knowledge of Object oriented programming rules, Logical reasoning
* Knowledge of the MVVM pattern and popular tools for MVVM development (such as Visual Studio and MVVM Light

We are looking for experts who can authoritatively write How-to guides, tips, and tricks for Windows, iPhone, Video Games, and the tech in general. The job requires you to have the following skills: - You must be a geek at heart. That kind of person who your friends and family look up to when they need tech advice. - You must be able to write How-to guides and tips in a way that is easy to understand, even to non-experts. - You must have solid English writing skills. Below are a few examples of the work kind of work we expect you to do: - How to wirelessly charge iPhone XS, XS Max, and iPhone XR https://allthings.how/how-to-wirelessly-charge-iphone/ - iOS 12.1 Problems and Fixes https://allthings.how/ios-12-1-problems-and-possible-fixes/ - How to fix iPhone XS Max and iPhone XR Overheating problem https://allthings.how/fix-iphone-overheating-problem/ - How to Turn Off iPhone XS and iPhone XS Max https://allthings.how/turn-off-iphone-xs/ - How to enable Chrome Dark Mode on a Windows 10 PC https://allthings.how/chrome-dark-mode-enable-windows-pc/ - How to Take a Screenshot on Windows 10 using Snip & Sketch Tool https://allthings.how/how-to-take-a-screenshot-on-windows-10-using-snip-sketch-tool/ - How to Stop YourPhone.exe on Windows 10 https://allthings.how/stop-yourphone-exe-windows-10/

• The candidate must be working on coding apart from just managing team or the project.• The candidate must be involved in coding modules, developing, testing and documenting it.• Preferring male candidate• Age Criteria: not more than 32-33 years of Age• Experience: 7-10 years of Experience on ASP . NET / MVS . NET on C# technology.Functional/Technical skills: • 7-8 years hands-on experience in software design and development, database design and development, and system integration• Hands-on experience with Microsoft technologies, specifically: .NET/ASP.NET MVC development, C#, mysql, SQL Windows 2008/2012 server• Hands-on experience with web technologies including JSON/XML, RESTful and SOAP-based web services, JavaScript, CSS, jQuery• Experience developing software using a formal and structured development methodology• Ability to work in a collaborative team environment• Experience with test driven development and proper unit testing of code• Iterative approach to development, using short development cycles and frequent buildsBehavioural skills: Communication skills/ team leading• Good communication skill (Written &Verbal)• Manage team• Ability to handle multiple projects and shifting prioritiesRole and Responsibilities:• Development of Modules/ Feature• Understanding of Business Process Requirement• Coding important portions of the project• Basic Testing of Self Developed Code• Creation of task-level project plans that detail the specific tasks required to deliver a solution• Communicate with clients regarding progress, challenges, timelines and end results of projects• To manage deployment environments and release quality solutions• Recruiting, training, guiding developers