7+ Microsoft Windows Jobs in Mumbai | Microsoft Windows Job openings in Mumbai

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "L1 Windows Server Administrator" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors.

Qualifications: Any graduate

Experience: 2+ yrs

Roles & Responsibilities:

• Windows /Linux OS Administration ( Certification will be added value).

• Trouble shooting knowledge

• AD knowledge.

• Cloud (AWS / Azure /GCP) knowledge ( Certification will be added value).

• Good communication skill

• Team work

• Remote management idea

• 24x7 Support

Experience in Virtualisation (Vmware & hYperv)

• Tickets and ITSM process idea.

Location: Rabale, Navi Mumbai

Working Timing: 24*7 rotational shifts

Employment Mode: Contract to hire (Full time opportunity)

Joining Period: Immediate to max 15 days

Thank You & Regards,

Shraddha Kamble

HR Recruiter

Position: Technical Presales Manager

Job type: Full-time/ Permanent

Total Experience:  Minimum 4-5 Years

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and addressing training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations to improve them
• Act as a key contact with customers who have technical issues
• Experience in handling technical support Team
• handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
• Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.             
• Conduct product demos and training
• Should be open to work in general shift.

• Good communication skills, both written and verbal
• Self-motivated with the ability to work under pressure and own initiative
• Problem-solving skills, analytical skills and the ability to make decisions quickly
• Organisational and team leader skills
• Knowledge of process improvement and validation
• Knowledge of regulatory standards relevant to your industry
• The ability to investigate and identify trends
• Good Knowledge of Hardware and Networking concepts
• Good Knowledge of Windows, Linux and Mac OS, Android and iOS
• Good Knowledge of Antivirus, Endpoint security,  DLP, MDM, and Remote technologies.
• Should be capable to handle a team of L1 engineers.
• Prepare documents on technical knowledge.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate. 

What you will be doing:

• Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
• Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
• Create and maintain product-related documentation, internal and external
• Debug user issues and create reproducible test cases for engineers to resolve
• Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
• Understand user goals and their desired outcome from using the product.
• Document use cases and feature requests

What we are looking for:

• Previously done customer support role. Preferably technical customer support
• You're data-driven and analytical
• Excellent follow-up skills with great attention to detail
• You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
• You have a highly structured work approach, the ability to manage multiple activities in parallel
• Good communication skills: English / Hindi / Marathi / Bengali 

Location:

• Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
• Kasba Industrial Estate - Kolkata
• Naraina Industrial Area Phase 1 - Delhi 

Timings:

12.00 PM to 9 PM

Working Structure:

In-Office: Monday - Saturday

Remote: Sunday 

1 Weekly off, 2 Monthly offs. 

Joining:

Immediately.