ServiceNow HR Application Support

20 years IT Company providing Enterprise services

ServiceNow HR Application Support

ServiceNow HR Application Support at 20 years IT Company providing Enterprise services · Remote only · 2 - 4 years · ₹4L - ₹9L / yr · Remote only · Posted 17 Dec 2020

ServiceNow HR Application Support

at 20 years IT Company providing Enterprise services

Agency job

via Innovalus Technologies

2 - 4 yrs

₹4L - ₹9L / yr

Remote only

Skills

ServiceNow

Human Resources (HR)

Javascript

HTML/CSS

Databases

ITIL

ServiceNow HR

Rest

HRSD

HR Service Delivery

Willing to work in Night shift (6pm to 3am)
2-5 years of ServiceNow HR Application support
Must be proficient with analyzing log files and standard debugging concept.
Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management.
Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc)
Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json
Experience providing SaaS support is desirable
Knowledge of ITIL standard methodologies
Experience in L2, L3 support
Databases understanding (MySQL, Oracle SQL etc)
Good analytic skills, ability to prioritize tasks
Ability to work as a team member and deal with multi-task issues
Experience in manual testing might be an advantage
Excellent communication skills (verbal and written)
Experience in working in an Agile environment and good understanding of DevOps concepts
ServiceNow administration/Developer Certification is a plus

Willing to work in Night shift (6pm to 3am)
2-5 years of ServiceNow HR Application support
Must be proficient with analyzing log files and standard debugging concept.
Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management.
Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc)
Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json
Experience providing SaaS support is desirable
Knowledge of ITIL standard methodologies
Experience in L2, L3 support
Databases understanding (MySQL, Oracle SQL etc)
Good analytic skills, ability to prioritize tasks
Ability to work as a team member and deal with multi-task issues
Experience in manual testing might be an advantage
Excellent communication skills (verbal and written)
Experience in working in an Agile environment and good understanding of DevOps concepts
ServiceNow administration/Developer Certification is a plus

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