ServiceNow HR Application Support
at 20 years IT Company providing Enterprise services
- Willing to work in Night shift (6pm to 3am)
- 2-5 years of ServiceNow HR Application support
- Must be proficient with analyzing log files and standard debugging concept.
- Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management.
- Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc)
- Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json
- Experience providing SaaS support is desirable
- Knowledge of ITIL standard methodologies
- Experience in L2, L3 support
- Databases understanding (MySQL, Oracle SQL etc)
- Good analytic skills, ability to prioritize tasks
- Ability to work as a team member and deal with multi-task issues
- Experience in manual testing might be an advantage
- Excellent communication skills (verbal and written)
- Experience in working in an Agile environment and good understanding of DevOps concepts
- ServiceNow administration/Developer Certification is a plus

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About company
It is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.
Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.
With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.
We became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together!
What’s the opportunity?
Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.
If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.
About you:
- Knowledge in the following areas
- React
- SPA Framework patterns
- Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
- Worked with features provided by browsers (Caching / Storage / Compatibility etc )
Nice to have:
- Familiarity with AWS
- Experience with startups or early stage teams
- Knowledge of module bundlers like Webpack
What’s in it for me?
- Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
- Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the https://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team">MTT(Meet The Team) videos on our LinkedIn.
- Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
- Growth: You could easily and quickly transition into other sales roles you might like.
- Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
- Monetary rewards and benefits: Competitive salary, flexible leave policy, and more!
Location: Bangalore
Our Vision:
Company is building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are highly transactional and we see a huge opportunity to build a truly aspirational product that will
inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.
Requirement:
Company is looking for results-oriented Engineers. An ideal candidate for us would be a passionate builder of great products/frameworks and someone who would thrive in a fast-paced environment and enjoy the challenge of complex business contexts that are typically being defined in real-time. In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the technology revolution in the Indian healthcare
ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have an immediate business impact.
Responsibilities:
- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
What we are looking for:
- Deep expertise of the iOS and Android ecosystems.
- Hands-on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful
applications.
- [Optional, but desired] Experience with video streaming and Real Time
Communication technologies.
Note: PLEASE READ BEFORE APPLYING
-You are currently working at Startups, VC or Tier 1 Consulting (McK, BCG, Bain, LEK, Parthenon, Kearney).
-Your current salary is within 18 LPA.
-You are ready to relocate to Bangalore.
About the role:
-Enable performance measurement and tracking of key metrics for the partnerships vertical.
-Own competition analysis and Identify new business trends in the ecosystem. Provide the business team with insights to work on new features, competitive advantage and technology intelligence.
-Work on consumer spending data emerging from card usage and provide use cases for the business team to pursue partners.
-Comparative analysis between vendors/partners and recommend choices to the business team.
Requirements:
-1-5 years of experience in strategy, consulting roles or research roles.
-Data interpretation, presentation and comparative analysis are must haves.
-Excellent communication skills
-MBA/Management graduate from tier1 B-school - IIM/ISB/IIT/BITS/NIT/DU Colleges
Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.
Qualification for SME Insurance:
- 3-5 experience in the insurance industry
- Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
- Bachelor’s degree (or equivalent)
- English: Fluent
Roles and responsibilities
- Strong Process & product knowledge of the Insurance products
- Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
- Responsible for facilitating OJT for the new joiners on all Insurance related products and processes.
- Help in designing a best-in-class customer support and engagement journey for insurance products.
- Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
- Ability to take ownership and work for early resolution and closure of customer issues.
- Ability to accept change and make the best of any situation.
- Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
- Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
- Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
- Keeping up to date with all the regulatory requirements and changes in the Insurance industry
We're looking for highly skilled experienced engineers to design and build high-scale, cloud-based data processing systems that can handle massive amounts of data with low latency. You'll work with a team of smart, motivated, and diverse people and be given the autonomy and support to do your best work. This is a rare opportunity to make a meaningful impact in society while working in a dynamic and flexible workplace where you'll belong and be encouraged.
Qualifications:
- Bachelor's Degree required
- Significant experience with distributed systems.
- Experience with modern programming languages such as Java, C#, C/C++, or Ruby.
- Experience with container platforms such as DC/OS, Kubernetes
- Fluency in technologies and design concepts around Big Data processing and relational databases, such as the Hadoop ecosystem, Map/Reduce, stream processing, etc.
- Experience with production operations and good practices for putting quality code into production and troubleshooting issues when they arise.
- Effective communication of technical ideas verbally and in writing, including technical proposals, design specs, architecture diagrams, and presentations.
- Ability to collaborate effectively with the team and other stakeholders.
- Preferably, production experience with Cloud and data processing technologies.
Responsibilities:
As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.
- Design and build distributed, scalable, and fault-tolerant software systems.
- Build cloud services on top of the modern OCI infrastructure.
- Participate in the entire software lifecycle, from design to development, to quality assurance, and to production.
- Invest in the best engineering and operational practices upfront to ensure our software quality bar is high.
- Optimize data processing pipelines for orders of magnitude higher throughput and faster latencies.
- Leverage a plethora of internal tooling at OCI to develop, build, deploy, and troubleshoot software.
3+ yrs of exp develp'g in PHP and open source language, knowledge in MySQL, JQuery, Javascript, and other popular& widely used server technologies like Drupal, WordPress, Joomla used to implement php web applications. Knowledge of UNIX & Web Hosting.
Role IT Project Lead
Industry Type IT Services & Consulting
Functional Area Project & Program Management
Role Category Technology / IT
Location:Hyderabad
Role: Senior Campus Recruiter
Experience: 5 – 8 Years
Location: Hyderabad
Technovert is new-generation services/product technology firm that’s built on a people foundation. We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We deliver technology solutions that are interconnection of user experience, business goals, and information technology.
Technovert is well known for innovative intern and fresher talent acquisition strategies. We nurture our talent in an open environment that allows for individual growth of a person. Some of our key leaders have grown the ranks all the way from freshers to managing some of the key business divisions. This role is thus very crucial for us.
Senior Campus Recruiter is a role providing an end-to-end graduate recruitment experience from collating the demand, strategizing the plan and executing it to make sure right hires are in place rightly. Senior Campus Recruiter in this role brings out passion of connecting Technovert to the potential talent enabling a great career start for undergraduates.
We would love you to:
- Create, strategize and execute campus recruitment plans to meet the demand
- Assess fresh talent across technical and competency-based assessments in high volume
- Explore and develop new channels to connect students with Technovert
- Advocate the great talent experience and maintain Technovert’s repute
- Carry out continuous research, create and maintain data points for analysis and reporting
- Seek the delta and continuously evolve campus hiring process at Technovert
You bring:
- Knowledge and strategy in competing and hiring best talent (Tech and Non-Tech)
- Strong relationships with good Universities / Colleges PAN India
- Broad exposure to branding fundamentals via social media
- Excellent Stakeholder Management and relationship building experience
- Proven knowledge in assessment methodologies / tools required for hiring fresh talent
Our client focuses on providing solutions in terms of data, analytics, decisioning and automation. They focus on providing solutions to the lending lifecycle of financial institutions and their products are designed to focus on systemic fraud prevention, risk management, compliance etc.
Our client is a one stop solution provider, catering to the authentication, verification and diligence needs of various industries including but not limited to, banking, insurance, payments etc.
Headquartered in Mumbai, our client was founded in 2015 by a team of three veteran entrepreneurs, two of whom are chartered accountants and one is a graduate from IIT, Kharagpur. They have been funded by tier 1 investors and have raised $1.1M in funding.
What you will do:
- Developing a deep understanding of our vast data sources on the web and knowing exactly how, when, and which data to scrap, parse and store
- Working closely with Database Administrators to store data in SQL and NoSQL databases
- Developing frameworks for automating and maintaining constant flow of data from multiple sources
- Working independently with little supervision to research and test innovative solutions skills
Desired Candidate Profile
What you need to have:- Bachelor/ Master’s degree in Computer science/ Computer Engineering/ Information Technology
- 1 - 5 years of relevant experience
- Strong coding experience in Python (knowledge of Java, JavaScript is a plus)
- Experience with SQL and NoSQL databases
- Experience with multi-processing, multi-threading, and AWS/Azure
- Strong knowledge of scraping frameworks such as Python (Request, Beautiful Soup), Web Harvest and others
- In depth knowledge of algorithms and data structures & previous experience with web crawling is a must
- Own our user interfaces with an eye to lightning-fast performance and a great user experience
- Implement compelling and intuitive UIs, shaping the design and feel of the product alongside our founders
- Write a significant amount of code for new and existing features
- Ship high-quality code and architecture
- Mentor engineers on the team, developing their skills and helping advance their careers
- Help shape the future of our engineering organization
Requirements
- You have been building production web applications for 5+ years and know the systems from top to bottom
- You know SQL and have significant programming experience on the frontend with React
- You have a BS/MS/Ph.D. in a scientific field or equivalent experience
- You want to work in a fast-paced, high-growth startup environment that respects its engineers and customers
- Comfortable working with a 100% distributed engineering team, collaborating on GitHub, Slack, Zoom, etc. in the open and as a self-starter.
Bonus points
- You have backend experience building microservices
- You’ve contributed to open-source libraries and actively participate in the development community (blogging, meetups, tweeting, etc.)
- You have experience building interactive data visualizations
- You have worked in TypeScript, Java, Go









