ServiceNow HR Application Support

Strong Associate Manager – Customer Success, Account management Profile

Mandatory (Experience 1) – Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.

Mandatory (Experience 2) – Must have experience managing clients in the outside India market (Preferrably US/America clients)

Mandatory (Experience 3) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.

Mandatory (Experience 4) – Must have strong technical understanding of digital advertising / programmatic platforms/software products

Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)

Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call

Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume

Key Responsibilities

Execute comprehensive manual test cases for our e-commerce platform

Design and implement automated test scripts using Selenium or Playwright

Work with AI-based testing tools to enhance testing efficiency and coverage

Identify, document, and track bugs throughout the testing lifecycle

Collaborate with developers and product managers to resolve issues

Participate in sprint planning and review meetings

Create and maintain testing documentation

Requirements

Strong manual testing skills with attention to detail

Experience with test automation frameworks (Selenium or Playwright)

Familiarity with AI-based testing tools and approaches

Understanding of e-commerce platforms and their testing requirements

Excellent problem-solving and analytical skills

Strong communication and collaboration abilities

Experience with agile testing methodologies

Selection Process

Our hiring process involves practical assessment to ensure candidates have the hands-on experience we require:

Initial screening and interview

First-round technical assessment (practical task)

Technical interview

Second-round technical assessment (practical task)

Final interview

Note: Completion of the practical assessment tasks is mandatory for all candidates as we prioritize demonstrated skills and hands-on experience.

You can contact us on: Nine three one six one two zero one three two

Job Summary:

Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.

Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.

Key Responsibilities:

• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.

• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.

• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.

• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.

• Oversee facilities planned maintenance programs.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Lead and oversee engineering projects within the Dubai & Northern Emirates region.

• Prepare financial reports and forecasts for management review.

• Identify and mitigate project risks and issues.

• Ensure compliance with environmental, health, and safety regulations.

• Generate progress reports, status updates, and other project-related documentation as required.

• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.

Qualifications:

• Bachelor's Degree in engineering or related fields.

• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.

• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.

• Strong analytical and problem-solving skills.

• Must have hands-on experience in hospital systems.

• Ability to think critically and maintain a high level of confidentiality.

• Must be willing to participate in crisis management at facility level.

• Strong interpersonal, verbal, and written communication skills.

• Familiarity with project management software.

1. Proven experience as a Laravel Developer with a strong portfolio of past projects.
2. In-depth knowledge of Laravel, PHP, and MySQL.
3. Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with version control systems (e.g., Git).
5. Understanding of RESTful API development and consumption.
6. Strong problem-solving and communication skills.
7. Ability to work collaboratively in a team environment.
8. Attention to detail and a commitment to delivering high-quality solutions.
9. Experience with testing frameworks (e.g., PHPUnit) is a plus.
10. Knowledge of other PHP frameworks and CMS (e.g., Symfony, CodeIgniter, WordPress) is a plus.

•  Excellent Communication Skills.
• Working knowledge of React libraries such as Redux, Redux Thunk, Redux Saga, Redux Forms, Immutable etc.
• Highly proficient in JavaScript and ReactJs
• Good understanding of design libraries such as Material, Ant and Semantics etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3.
• Sound knowledge of Testing frameworks such as Jest, Enzyme, Mocha, Protector etc.
• Experience of writing unit, integration and E2E tests.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.

Job Description

We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients. 

Responsibilities

• Collect and examine the needs of the user.
• Consult engineers and product designers regarding the product.
• Plan and develop new visual designs for computers, smartphones, and digital products.
• Creating user flows, PSDs, wireframes, prototypes and mockups.
• Design user interfaces elements mainly menus, widgets, tabs, etc.
• Illustrate the functions of the website and develop UI mock-ups and prototypes.
• Create tables, sketches, filters, images, and other websites/applications graphic designs.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Review and edit the mock-ups according to the client's feedback.
• Creating user-centered designs by understanding business requirements, and user feedback.
• Monitor and manage the previously developed systems.
• Conduct user tests of developed applications to evaluate user experience.
• Stay updated with information on the latest UI trends and design skills.
• Designing UI elements such as input controls, navigational components and informational components
  
  Creating original graphic designs (e.g., images, sketches and tables)
  
  Identifying and troubleshooting UX problems (e.g., responsiveness)
• Requirements
• BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
• Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
• Proven background of graphic designing projects related to web and mobile applications.
• Proficiency in Adobe XD, Adobe Illustrator, Figma.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Strong understanding of wireframe tools.
• Strong communication skills and a team-building spirit.
• Good time management skills.
• Strong knowledge of responsive and interactive designs
• Making Wireframes
• Reviewing and Updating Userflow as per needs
• Strong design thinking skills.
• Exceptional attention to detail. 
• You will be responsible for :
• Designing Android and IOS Applications
• - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
• - Adhere to Design & Code guidelines.

Personality fit 

Looking to hire a Backend developer, who wakes up every day with the zeal of learning something new - a mind that is always curious. Not only this, he should be proud to have a good experience on algorithms and understand his technology at the atomic level.

Preliminary requirements for the role

1. Should understand the architecture of Node Js language, and must have had at least 1 year of solid experience in writing robust code in this language.
2. Should be well versed with basic algorithms on ( array, Linked list, stack, queue)- Yes, we do ask questions associated with time and space complexity for the above-mentioned algorithms
3. Thorough understanding of MySQL, in that, creating all types of joins ( inner, outer, left, and right) on multiple tables, views, and triggers are a piece of cake for you.
4. Further, you should have a decent understanding of database designs so that you can make quick decisions about normalization, inclusion/exclusion of foreign keys, etc
5. Should have a decent understanding of code repository tool such as GitHub
6. Should be well versed with the basics of AWS ( understanding of cloud architecture would be a plus)
7. Should be aware of the commonly used encryption techniques such as JWT, API encryption, Token management, etc
8. Exposure to working in E-commerce related applications as well as in a startup environment would be an add on. 

• Develop new features and improve existing code in C++, specializing in the iOS/Android platforms.
• Has experience with working on huge codebases and comfortable writing and debugging multi-threaded & asynchronous code in Android and the native C++ libraries.
• Understands the resource constraints of mobile devices and implements accordingly robust and efficient solutions with respect to CPU, memory and battery life.
• Be customer-focused and unafraid to challenge the status quo

• Work as part of a dedicated, high-energy team to develop code that spans multiple products.

• Maintain exceptional development standards, especially related to performance, robustness, and testing.

• Support other development teams, build robust relationships and effectively articulate complex ideas.

• Proactively learn new languages, libraries, and platforms as needed. Adapt quickly to changing requirements.

• Activity planning and estimations
• Participate in the design and architecture of the overall product and lead the same for your features.
• Study upcoming technologies, analyze and propose how they can be incorporated to improve the existing product.
• Create high & low-level design artifacts.
• Code Reviews
• Mentoring Android developers in the team
• Develop document solutions for close to a million Acrobat Android users 
• We are looking for you if your answer to the following questions is YES

• Are you interested to be part of a highly collaborative team developing next-generation document solutions?
• Have you developed mobile applications having complex UI and high performance?
• Do you like to solve problems and possess an aptitude for analytical troubleshooting?