
ServiceNow HR Application Support
at 20 years IT Company providing Enterprise services
- Willing to work in Night shift (6pm to 3am)
- 2-5 years of ServiceNow HR Application support
- Must be proficient with analyzing log files and standard debugging concept.
- Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management.
- Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc)
- Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json
- Experience providing SaaS support is desirable
- Knowledge of ITIL standard methodologies
- Experience in L2, L3 support
- Databases understanding (MySQL, Oracle SQL etc)
- Good analytic skills, ability to prioritize tasks
- Ability to work as a team member and deal with multi-task issues
- Experience in manual testing might be an advantage
- Excellent communication skills (verbal and written)
- Experience in working in an Agile environment and good understanding of DevOps concepts
- ServiceNow administration/Developer Certification is a plus

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Unravel Carbon on LinkedIn: https://www.linkedin.com/company/unravelcarbon/
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Bachelor or Masters Education in electronics, computer, software engineering or other relevant discipline.
Role description:
We are looking for Senior Software Engineer with expertise and experience in designing and developing
applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.
Candidate description:
Should have:
Passion for technology and financial domain with demonstrated ability to learn quickly
Delivery focus with ability to take full ownership
Strong commitment to quality and delivery
Strong communication skills
Skills/Knowledge and experience:
Object oriented design and development skill
Webservices - Node JS/Express JS, Rest API
Frontend – Angular (Javascript and Typescript), React
Unix and Shell scripting
SQL Proficiency, good to know MongoDB












