ServiceNow HR Application Support
at 20 years IT Company providing Enterprise services
Javascript
HTML/CSS- Willing to work in Night shift (6pm to 3am)
- 2-5 years of ServiceNow HR Application support
- Must be proficient with analyzing log files and standard debugging concept.
- Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management.
- Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc)
- Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json
- Experience providing SaaS support is desirable
- Knowledge of ITIL standard methodologies
- Experience in L2, L3 support
- Databases understanding (MySQL, Oracle SQL etc)
- Good analytic skills, ability to prioritize tasks
- Ability to work as a team member and deal with multi-task issues
- Experience in manual testing might be an advantage
- Excellent communication skills (verbal and written)
- Experience in working in an Agile environment and good understanding of DevOps concepts
- ServiceNow administration/Developer Certification is a plus
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Customer Service
Good Communication Skill
System Handling
Customer Queries Handling
Data Entries
Knowledge of MS
About Us
Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.
Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.
Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.
As a Lead Product Designer you will be in charge of :
- Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
- Branding - All design aspects of creating, evolving and maintaining the brand
- Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.
You can be a great fit if you are :
- Extremely self-motivated
- Ability to learn quickly
- Growth mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322">link)
- Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766">link)
- Passionate about the possibilities at the intersection of AI + Banking
- Worked in a startup of 5 to 30 employees
- Think like an engineer, empathize like an end-user
- 4+ years of experience in SaaS Product Design
- Experience in owning Product and Branding as a Full Stack Designer
- Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)
At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens.
We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.
Java
.NET
C#• Familiarity with the https://asp.net/?fbclid=IwAR2E05CZKAc0ulAMVDXy-U1b4z5TNHMd32KluZKxPgDb7gWeN-3I3gJTRl4" target="_blank">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Extensive experience using MS SQL Server
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3 and Java Script
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Any experience Microsoft TFS server would be advantage
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBMust have extensive and in-depth knowledge and experience in developing APIs in NodeJS, HTML5/CSS/Javascript, MongoDB, Git, production application deployments. And optionally ReactJS Components/Websites/UI/UX, Redux etc.
Cloud infra management
AWS SDK, Google Maps SDK
Elastic Search engine
Mocha or any testing framework
Continuous delivery
Redis, ExpressJS, Apollo Client, PubSub
Responsibilities
Development of web applications and modules
Drafting ReactJS front ends components based on provided mock-ups.
Architecting database and REST/GraphQL APIs for front end.
Integrating multiple 3rd party SDKs including but not limited to AWS, Messagebird, Twilio, Lalamove, Google Maps etc.
Write and execute unit tests
Bug fixes, support and enhancements
UAT and Production deployments
Performance optimizations and app security implementations
Cloud infra management
Backup plans and risk mitigation techniques implementation
AngularJS (1.x)Angular (2+)JavascriptNodeJS (Node.js)React.jsKnowledge of fintech will be an advantage.
HTML/CSSJavascriptAngular (2+)AngularJS (1.x)Experienced required 5-12 Yrs
Permanent WFH.
Immediate candidates required.
PHP
Laravel
CodeIgniterFounded in 2014, GOQii is empowering consumers globally to lead healthier and better lives. GOQii’s smart tech-enabled healthcare platform brings together the entire preventive healthcare ecosystem. It's Smart Health Ecosystem integrates tools for real-time personalized coaching, an explosive high-growth Health e-commerce store, scheduling health check-ups, a health locker, a unique ‘GOQii Cash’ program where healthy behaviour is rewarded with cash discounts and insurance discounts based on health management data and live coaching by experts on GOQii Play, the health OTT platform. Given the state of ‘Sickcare’ delivery infrastructure in India, the company strongly believes that preventive healthcare is the only viable, long-term, mass-market solution. GOQii counts marquee investors like Mitsui, NEA, Megadelta, DSG Consumer Partners,Galaxy Digital, Denlow Investment Trust, Edelweiss, Cheetah Mobile, GWC, Mr Ratan Tata and Mr. Vijay Shekhar Sharma. The company is headquartered in Menlo Park, CA with offices in Mumbai, India.
Roles & Responsibilities
As a Full Stack Engineer, the successful candidate will be leading the development of key aspects of a digital platform:
Assemble large, complex data sets that meet functional / non-functional business requirements.
Perform design, development for new platform features.
Understand platform vision and business needs to define platform requirements and platform architectural solutions.
Develop architectural and design principles to improve the performance, capacity, and scalability of the platform.
Create and maintain optimal data pipeline architecture
Building reusable code and libraries for future use
Implementation of security and data protection
Key Skills
The successful candidate will have experience in working in innovative projects with fast-paced delivery schedules in start-ups & large enterprises:
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of SQL and NoSQL databases
Strong analytic skills related to working with unstructured datasets.
Experience supporting and working with cross-functional teams in a dynamic environment.
Experience in user authentication and authorization between multiple systems, servers, and environments
Experience in working on cloud platforms like AWS, Google cloud platform is a must
Proficient knowledge in PHP, Java, and JavaScript application development paradigm
Proficient understanding of code versioning tools, such as Git
Proficient in micro services, API gateway, Containerization, and implementation of the same
Experience on working in cloud-based platforms and proficiency in Docker
4 to 6 years of experience in a full-stack Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field
JavaKnowledge of REST API, XML and RESTFUL web services
Working knowledge on SQL, JQuery, web services, Eclipse IDE would be a plus
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon