ServiceNow HR Application Support
at 20 years IT Company providing Enterprise services
- Willing to work in Night shift (6pm to 3am)
- 2-5 years of ServiceNow HR Application support
- Must be proficient with analyzing log files and standard debugging concept.
- Familiarity with tools practices of the trade such as incident management, knowledgebase, escalation management.
- Previous experience working with the ServiceNow Modules (HR - Case and Onboarding, ITSM, SLA Management, Service Catalog, Workflows Approvals etc)
- Min 2 year of experience in JavaScript, HTML, CSS, REST/SOAP, XML, Json
- Experience providing SaaS support is desirable
- Knowledge of ITIL standard methodologies
- Experience in L2, L3 support
- Databases understanding (MySQL, Oracle SQL etc)
- Good analytic skills, ability to prioritize tasks
- Ability to work as a team member and deal with multi-task issues
- Experience in manual testing might be an advantage
- Excellent communication skills (verbal and written)
- Experience in working in an Agile environment and good understanding of DevOps concepts
- ServiceNow administration/Developer Certification is a plus
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ROLES & RESPONSIBILITIES:
*
- To develop, design, test, maintain and support custom mobile and web applications
- To collect the software requirement by the customer and develop the application as per their requirement
- Evaluate and research the products and technologies related to software
- To design and develop the activities and procedures related to activities and maintenance
- To write the high-quality code to meet customer requirement
- To design, develop and implement the critical application for .Net environment
bug fixing
good exp in scripting
xecute automated test scripts.
• Record problems and issues in accordance with the project's problem and issue management plans.
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• Work with the application team to resolve any issues that arise ou
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Understanding the organizational vision and mission and implementing the same through content marketing strategies.
- Ensuring that the content marketing team primarily facilitates brand and purpose to our end target groups with an aim to create better awareness about the product with clients and better brand strategy execution.
- Developing best practices and guidelines for the content team for various channels like social media, internal & external blogs, websites, newsletters, whitepapers, presentations, etc.
- Checking if the contents are aligned to the organizational mission and brand strategy & SEO needs.
- Training direct reports & peers by developing understanding of clients, product, use cases & industry solutions for story ideas.
- Keep aligned with SEO benefits.
- Monitoring & analyzing performance & quality of various contents across platforms and constantly working to improvise on outcomes.
- Working with other departments to generate product / mission use case / benefit stories and executing in distribution strategies.
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What you need to have:
- Graduate and over with excellent oral and written communication skills. MBA in marketing a plus.
- 7+ years experience in content marketing. 2+ years of experience managing content teams.
- Strong networking and interpersonal skills and should be able to establish quality social media communication.
- Strong analytical skills and hands-on with spreadsheets, presentation & document writing.
- Strong understanding of SAAS and other internet-based software products.
variable tasks will include working with department members in the creation of best
practices processes
The Pre Sales Executive will manage, develop and deliver Presales/solutions offerings for
Whrrl Solutions (System Integration, Professional Services, etc.).
Assists the CEO; leads him in delivering state-of-the-art proposals that contribute to
achieving the Whrrl sales plan.
Demonstrate strong proposal and PowerPoint skills and expertise. . The role requires
working closely with client-facing professionals and the ability to provide strategic pursuit
guidance, develop compliant proposal structures, outlines, and high-quality final
deliverables that meet Whrrl brand styles.
The Pre Sales Manager may be expected to provide “just-in-time” proposal processes, best
practices, tools, and other proposal guidelines.
Be expected to exercise highly-skilled competencies relating to mining, validating, and use
of reusable proposal content. The ability to create a new proposal and edit/repurpose
collateral originally developed
Responsibilities:
• Manages to build and deliver promptly, documents to address requests, such as
proposals, or quotations from Whrrl’s prospects /clients/govt
• Draw on industry expertise, bid standards, best practices, and resources, while
guiding Whrrl teams in the development of; clear competitive differentiators,
win strategies and themes, compelling Executive Summaries, high-quality
proposals & value propositions
• Effectively facilitate, manage, and support each proposal process phase,
including Kick off, onboarding, and delivery.
• Assists the CEO in promoting the solution in its product, service, and business
aspects during client meetings, or conference calls. Participates in the definition
of the solution and sales strategy to approach specific prospects and close deals
Candidate Qualifications, Education, Experience, Characteristics:
• A minimum of 2-3 years’ government Agri business proposal
knowledge/experience – preferably in the agribusiness -warehouse – and
related PaaS technologies
• Strong interpersonal and communication skills and the ability to create .foster
and expedite business proposals to Bank, and NBFC financial institutions and
work effectively with a wide range of contributing areas -
• Ability to create, compose, and edit excellent high-quality written materials,
and compelling proposals, that showcase Whrrl’s offerings, while under timing
pressure
• Knowledgeable of business operations, technology, legal and contract terms,
pricing and compliance, quality assurance, and business communications
• Action/Results Oriented: Holds themself accountable. Pursues excellence.
Focuses on the outcome
Total Rewards Analyst
From day one, Smarsh was built on a set of core values that have motivated and sustained us – People First, Inspire Confidence, and Embrace the Impossible. We ask that each of our employees – whether new or old- ingrain these values in our day-to-day decisions, call on them while serving our customers and our peers and apply them when creating the best possible products, we can imagine.
Smarsh is a global leader in natural language processing, artificial intelligence, and machine learning. Smarsh’s SaaS solutions transforms the risk and compliance industry with the first integrated, AI-powered solution for the retention, oversight, and analysis of electronic communications.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like
What You Will Be Doing
As a Total Rewards Analyst you will be responsible for developing, implementing, and administering the entire spectrum of total rewards and not limited to compensation and benefit policies and programs, which support company objectives and local practices. You will also provide HR and leadership with processes and tools that facilitate the administration of equitable quality programs and ensures a competitive market position for the organization. You will be developing and/or participating in compensation/benefit surveys to analyse company’s competitive position. You will be ensuring company compliance with government laws governing both compensation and benefits practices.
Responsibilities
- Support day to day compensation & benefits management and operations in the region to ensure alignment with business goals and a robust Total Rewards framework to attract, motivate, engage, and retain employees
- Overall compensation philosophy design – Building the system to keep pay equitable to market and creation of systems for delivery at scale.
- End to End Support to our rewards cycles (mid-year and year-end) including the review current offerings and plans for enhancements and changes, rollout and communication materials.
- Assist with the compliance and governance of compensation and benefits policies and programs, monitor market trends, identify risks, perform audits, and provide solutions
- Act as the first point of contact for compensation and benefits queries and issues raised by employees, payroll, HR, and vendors including managing invoices.
- Lead compliance and adherence to global and local instructions/policies, and relevant local regulations / legislations.
- Create and maintain the regional compensation and benefits content on the employee portal based on the current programs and policies.
- Conduct routine market research and provide timely compensation analysis and support for new hire offers compensation & benefits packages related to job changes and relocations.
- Can contribute to a collaborative work environment with the goal to improve the delivery of compensation and benefits.
- Demonstrate excellent customer service through using effective communication skills in written and verbal interactions.
- Are comfortable working independently/with minimum supervision and interacting with employees at all levels across the globe
- Manage enrolment data for benefits including reconciliation and coordination with vendors to find solutions and resolve inquiries.
- Work on benefits solutions during M&A Cycles, planning on budgeting and harmonization.
- Partner with global total rewards teams to derive and deliver solutions at scale
Why Smarsh?
Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?
Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).
Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers
- You will design, build and own APIs and Services, which will be the core of the product.
- You will participate in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- You will part of developing ideas for new programs, products, or features by monitoring industry developments and trends.
- You will have to take lead on projects, compile and analyze data, processes, and codes to troubleshoot problems and identify areas of improvement.
REQUIREMENTS
- 3-5 years of experience in building highly scalable backend systems.
- Fluency or understanding of specific languages, such as JAVA, Operating System may be required, and Experience in Databases such as MySQL or Postgre SQL
- Strong understanding of Computer Science Fundamentals, Data Structures and Algorithms, SOLID Design Principles, and REST Patterns.
- Focus on efficiency, user experience, and process improvement.
- Excellent project and time management skills.
- Strong problem-solving and communication skills.
- Ability to work independently or with a group
Job Title: Urgent opening - Web/front-end React.JS/Vue.JS Developer
Job Location: Baner, Pune
Experience: 2 to 6 years
Notice Period: 1 Month or Less
Annual CTC: 400000 - 1500000 INR
Skills: HTML5, CSS3, AJAX/JavaScript/JQuery, Bootstrap, Angular JS/ Rect.JS/ Vue.js, Bit-bucket, Git /GitHub
Technical Requirements:
- Technical know-how from both coding & design perspective - Bootstrap grid, Material design guidelines, HTML5, CSS3, JS, etc
- In depth expertise and hands on experience with Front End Development technologies like Angular, Bootstrap and React.Js / Vue.Js etc.
- In depth expertise and hands on experience with Designing Web Applications using programming languages such as HTML5, CSS3, JS, JQuery and API’s.
- Strong understanding of UI requirements, cross-browser compatibility requirements, general web functions and other standards.
- Experience with basic Architectures like MVC and MVVM
- Comfort in working in short, agile, iterative development cycles
Roles and Responsibilities:
- The candidate should take ownership of the assigned work from both UI and backend development standpoint.
- The candidate should be able to understand client requirements and come back with Design as well as Technical specs and should be able to estimate requirements at lower level.
- Should be able to visualize and create wireframes, storyboards, user flows, process flows and logic diagrams to communicate interaction and design ideas.
- Should experiment on upcoming trends on coding, designing and implementing it during development.
- Should have seamless and fluent communication, learning attitude and analytical nature.
- Should be a problem solver with an attitude to contribute towards the success of Team/Project as well as organisation.
- Should be able to guide other members in the team
- Should take initiatives to improve code quality standards and team efficiency.
- Should be able to Participate in the requirements gathering and come up with efficient solutions
- Should be able to Efficiently estimate on high and low level along with assessing risk items
We are looking to hire QA engineer to assess software quality through manual and automated testing. You will be responsible for our existing team and helping them to finding bugs and glitches.
Responsibility:
- Review and analyze system specifications
- Collaborate with QA Engineers to develop effective strategies and test plans
- Execute test cases (manual or automated) and analyze results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing.
Require Skills:
- Proven 4 year of experience of team lead position in Quality Analyst
- Experience in project management and QA methodology.
- Ability to document and troubleshoot errors .
- Working experience in selenium .
- Excellent communication skills.
- Should have leadership quality.
Benefit :
- Monday to Friday working .
- Flexible working hour.
- Hassle free working environment.
- Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
- Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
- Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
- Produce architecture with clean interfaces, that are efficient and scalable
- Participate and contribute to architectural discussions
- Perform design and code reviews
- Perform technical feasibility and trade off studies & guides others to perform these studies
- Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
- Continuously improve performance metrics of modules you own.
- Actively mentor and develop junior developers in all software development practices
- Participate in the hiring process (referrals, interviews, attending recruiting events or writing blogs)
- Onboard and mentors new team members, helps shape the culture of the team