vGics Global

MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:

- Cloud Call Center/ Contact Center Software

- WhatsApp API

- IVR and Toll-free Number

- Multi-store telephony

- Enterprise Mobility

MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.

MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.

In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Us

Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life. 

Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast. 

Guiding Principles 

• Living and breathing our guiding principles on a daily basis is key to success at Incubyte: 
• Relentless Pursuit of Quality with Pragmatism 
• Striving for exceptional quality without losing sight of practical delivery needs. 
• Extreme Ownership Taking full responsibility for decisions, work, and outcomes. 
• Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths. 
• Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’. 
• Invite, Give, and Act on Feedback 
• Creating a culture of timely, respectful, actionable feedback for mutual growth. 
• Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients. 

Job Description

This is a remote position

Experience Level

This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.

An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.

Role Overview

As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.

A Senior Craftsperson is a multiplier for any team:

• Able to independently own ill-defined, highly ambiguous projects.
• Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
• Shapes roadmaps to tackle complex problems incrementally.
• Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
• Strong mentor, role model, and coach for other engineers.

If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.

What You’ll Do

• Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
• Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
• Always know if the project can ship, with clear trade-offs when needed.
• Drive technical decisions with a shipping-first mindset and active participation in key meetings.
• Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
• Review code for quality and best practices, mentoring engineers to improve their craft.
• Communicate clearly with stakeholders, set realistic expectations, and build trust.
• Support and guide engineers, helping unblock issues and foster collaboration.
• Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
• Keep documentation accurate, up-to-date, and accessible.

You will also:

• Lead highly ambiguous projects of critical business impact, balancing engineering, operational, and client priorities.
• Link technical contributions directly to business impact, helping the team and stakeholders align.
• Contribute meaningfully to team goals, with visibility into business objectives over multiple quarters.
• Ensure safe rollout of new features through incremental releases, monitoring, and metrics.
• Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
• Proactively improve system quality and longevity while leveling up those around you.
• Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.

Requirements

What We’re Looking For

• 5+ years of software development experience, with strong architectural design skills.
• Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
• 1+ year in a technical leadership role, managing pods or cross-functional teams.
• Proficiency in system design, service ownership, and technical documentation.
• Strong experience with code reviews and quality assurance practices.
• Proven ability to communicate effectively with technical and non-technical stakeholders.
• Track record of delivering complex projects on time.

You will also bring:

• Ability to own large, complex projects with widespread impact.
• Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
• Strengths in stakeholder management and navigating complex scenarios.
• Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.

Benefits

What We Offer

Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.

Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.

Cutting-Edge Projects: Work on exciting projects with the latest AI technologies

Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.

Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.

And More: Extra perks to support your well-being and professional growth.

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Let's make AI work for your business. Reliable Group specializes in assembling skilled engineering teams proficient in AI, ML, as well as traditional tech stacks to deliver results in your AI-driven initiatives. At Reliable Group, we understand that the success of your AI and ML endeavors hinges on having the right team with the right expertise. With decades of experience in custom software solutions and a deep understanding of AI technologies, we ensure that your AI aspirations become tangible, efficient solutions that meet your deadlines. Why Choose Reliable Group? Expert Engineering Talent: Our carefully curated teams of AI and ML specialists are equipped with the skills and knowledge to tackle complex challenges and deliver exceptional results. Efficiency & Productivity: We assess the timelines and human talent required to achieve your deadlines and keep track along the way. Achieving Results with Confidence: We have a track record of delivering projects exactly as you envisioned them, without compromise. Dynamic Solutions: AI is changing rapidly and what was relevant yesterday may be obsolete today. We have decades of experience in machine learning and AI models to assess and implement dynamic systems for your specific needs. Ready to turn your AI questions into business-proven answers? Connect with us to explore how our team can help you meet your AI goals.

We are an award-winning software agency that specializes in crafting cutting-edge solutions for a variety of industries.

Our expertise spans across a wide range of areas, including Full Stack development, Blockchain Technology, and Game Development.

Education management software digitizes the strategic implementation of human and material resources for smooth execution of Education management System.

Shopflo is an enterprise technology company providing a specialized checkout infrastructure platform designed to boost conversion rates for direct-to-consumer (D2C) e-commerce brands. Founded in 2021, it focuses on enhancing the online buying experience through fast, customizable, and secure checkout pages that reduce cart abandonment. 

We aim to supercharge conversions for e-commerce websites at checkout by improving user experience, helping build stronger intent and trust during the purchase

Problem statement -

(1) There is ~70% drop off at checkout for most independent e-commerce retailer (outside of large marketplaces)

(2) E-commerce cart platforms allow minimal flexibility on checkout, with their experience still same as the last decade

(3) Whereas user experiences are defined by new consumer platforms such as Swiggy, Amazon, etc.

There is a fundamental unbundling of monolith shopping cart platforms globally for mid-market and enterprise customers, who are moving towards headless (read modular) architecture.

Shopflo aims to be the global default for checkout experiences.