ServiceNow developer

Role: CIPM Tech Lead

Fulltime

Onsite

We are looking for Customer Identity and Access Management (CIAM) is delivered through the Customer Identity and Profile Management (CIPM) service, enabling secure, seamless digital customer experiences for a hyper-connected customer base. CIAM is a specialized domain within Identity and Access Management (IAM) and is critical to establishing trusted digital relationships, secure data sharing, personalization, cross-marketing, and business intelligence. This role maximizes the business value of IT solutions by aligning business needs with the enterprise application landscape, emerging technologies, and platform capabilities. It is accountable for defining, designing, and delivering end-to-end architecture across business, data, application, technology, and security domains, ensuring solutions are scalable, secure, compliant, and future-proof. The position leads architecture activities from initiation through delivery, ensuring alignment with enterprise strategy, portfolio roadmaps, and security standards while meeting cost, schedule, and quality objectives.

Skill Set

MUST HAVE

Identity (CIAM) & Okta Auth0 Core Expertise, Identity Lifecycle (OAuth/SAML/MFA/FIDO) & SCIM 2.0, DevOps & Enterprise Operations (GitHub/GitHub Actions), Incident, Support & ITSM (ServiceNow Request Handling), API Security & Integration (REST), Observability & Operations

GOOD TO HAVE

Frontend (JS/HTML/Node.js) & Auth0 UI Customization (UL/ACUL), Migration & Large-Scale Onboarding, Enterprise Security & Compliance, Application Onboarding & Change Management, Akamai & Edge Ecosystem

Key Responsibilities

•                    Act as a global CIAM subject matter expert, providing technical leadership.

•                    Design, integrate, and deploy enterprise-scale CIAM solutions.

•                    Lead requirements discovery, analysis, and solution design.

•                    Facilitate discovery workshops to derive business requirements and processes.

•                    Define enterprise architectures and system integrations aligned to business outcomes.

•                    Perform security reviews and ensure compliance with standards and best practices.

•                    Identify security architecture gaps and define risk mitigation strategies.

•                    Drive adoption of CIAM best practices across IT and business teams.

•                    Support CIAM policy development and regulatory compliance.

•                    Collaborate with vendors, system integrators, and global delivery teams.

•                    Communicate effectively with technical and non-technical stakeholders.

•                    Document security, cybersecurity architecture, and system requirements across the lifecycle.

Core Technical Requirements

•                    Proven delivery of scalable, high-performance CIAM solutions supporting mission-critical consumer services.

•                    Strong server-side development experience (Java and/or .NET) and client-side frameworks (Angular, Node.js, or similar).

Deep hands-on expertise with identity standards and technologies including: LDAP, SAML 2.0, OAuth 2.0 (all major flows), OpenID Connect (OIDC), SCIM, SSO, RBAC

Strong REST/SOAP integration experience using XML and JSON.

Solid enterprise application architecture and security fundamentals, including cryptography.

Experience in integrating applications with identity providers using federation standards.

Hands-on experience with CIAM platforms such as Auth0, Akamai, or equivalent.

Familiarity with API and developer tooling (e.g., Postman).

Mobile identity integration experience (React Native, Ionic, Xamarin) is a plus.

Architecture, Security, and Compliance

•                    Strong understanding of solution architecture frameworks (e.g., TOGAF).

•                    Experience with architecture modeling concepts and tools.

•                    Proven ability to produce solution designs and architecture artifacts.

•                    Background in information security architecture and IAM threat modeling.

•                    Strong knowledge of identity and privacy regulations (GDPR, CCPA) and their architectural impact.

•                    Ensure best-in-class IAM and CIAM practices across the enterprise.

Skills & Professional Attributes

•                    Excellent communication and presentation skills.

•                    Ability to provide architectural direction to development and support teams.

•                    Comfort operating in global, multi-vendor, distributed environments.

•                    English required.

Mandatory Experience & Qualifications

•                    Deep hands-on expertise with SAML 2.0, OAuth 2.0, OIDC, and SCIM.

•                    Proven experience integrating applications with identity providers.

•                    Strong solution architecture capability using TOGAF or similar frameworks.

•                    Hands-on experience producing enterprise-scale architecture documentation.

•                    Information security architecture experience with IAM-specific threat modeling.

•                    Strong understanding of privacy regulations and compliance impacts.

•                    Relevant industry certifications (e.g., TOGAF, CISSP, CCPA).

Preferred Qualifications

•                    Degree in IT, Software Engineering, or related field.

•                    10+ years in comparable enterprise architecture or CIAM roles.

•                    Recognized thought leadership in CIAM or IAM domains.

Additional Information

•                    Degree in IT, Software Engineering, or related field.

•                    10+ years in comparable enterprise architecture or CIAM roles.

•                    Recognized thought leadership in CIAM or IAM domains.

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What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
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What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

● 3+ years’ experience developing Data & Analytic solutions

● Experience building data lake solutions leveraging one or more of the following AWS, EMR, S3, Hive& Spark

● Experience with relational SQL

● Experience with scripting languages such as Shell, Python

● Experience with source control tools such as GitHub and related dev process

● Experience with workflow scheduling tools such as Airflow

● In-depth knowledge of scalable cloud

● Has a passion for data solutions

● Strong understanding of data structures and algorithms

● Strong understanding of solution and technical design

● Has a strong problem-solving and analytical mindset

● Experience working with Agile Teams.

● Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders

● Able to quickly pick up new programming languages, technologies, and frameworks

● Bachelor’s Degree in computer science

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

Preferred Experience:

• 2-3 years of industry experience in software development.
• Experience working with medical data
• Experience and familiarity working in development teams and team-based development practices including scrum/agile, code review, etc.
• Knowledge and experience working with NoSQL databases such as MongoDB, CouchDB, Raven DB, etc.
• Knowledge of RDBMS concepts and experience with Microsoft SQL Server, MySQL, etc.
• Knowledge and experience working with Node.js and related frameworks such as Express.js.
• Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
• Familiarity with FHIR APIs and experience working with REST APIs.
• Experience working on full-stack projects.
• Familiarity with CI/CD pipelines

• Desired skills:

  • Bachelor’s degree or equivalent combination of education and experience in Computer Science.
  • Ability to establish priorities, goals/objectives and timelines.
  • Possess strong planning and time management skills.
  • Demonstrated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others within and outside the unit. Works in a collaborative manner to achieve results.
  • Ability to effectively present technical topics to internal groups with potentially varied levels of technical sophistication. Strong communicator with excellent ability to work in a team environment.

Backend Developer

Role : Backend Developer

Department : Technology Team

Experience : 2 - 3 Years of working experience in Backend

Experience in a related position from Gaming Industry would be preferred 

Location : South Delhi; 5 Day Working

Qualification : Bachelor’s degree in Technology

Major Skills : Java, NodeJs, Microservices, Data Structures, etc

Ideal Candidate Requirements :

• Experience in development of Java and NodeJs based applications.
• Experience in building microservices from scratch to production level.
• Strong experience in Core Java and MultiThreading
• Good Knowledge of Data Structures
• Worked on Oracle, REDIS and DYNOMITE
• Good Knowledge of Telecom Protocol SIP

Ideal Candidate Skills Requirements :-

• Distributed systems - Microservices - Algorithm design, System Design
• Performance Engineering, Scalability and Architecture
• Gaming Models, Matching and Allocation Algorithms
• Spring Boot, Hibernate, Java reactive, JPA 
• Relational Databases - MSSQL,
• Design Patterns : MVC, Singleton, Adapter, Factory, Builder, Strategy
• Messaging Queues - Apache Kafka
• Cache - Redis
• Search - Elastic Search
• Java
• NoSQL - Mongo, Cassandra 
• Jenkins, GIT, BitBucket, JIRA