Experience: Minimum 1-2 Years
Location: Noida ( Permanent WFH)
Please find the JD :
- Expertise in ServiceNow Administration & Development
- Thorough understanding of ITIL/ITSM processes.
- Strong understanding of ServiceNow development platform including but not limited to ITSM, CMDB, change management, Problem management, custom development, etc.
- Ability to work on Servicenow enhancement requests in Jira.
- Manages and resolves incidents against ServiceNow applications
- Manages Instance Security, User/Group Access/Access Control Lists
- Performs routine maintenance to include performance monitoring and error identification/ remediation
- Leads ServiceNow upgrade planning and execution
- Schedules and verifies instance clones
- Manages Update Set creation and migration
- Minimum 1-3 years of experience in ServiceNow configuration and administration.
- Provide Level 2 support on ServiceNow platform for users
- Strong working knowledge of ServiceNow components such as Service Catalog, Change Management, workflow management, orchestration, Cloud provisioning, etc.
- Perform core configuration tasks such as Add users, group, create workflow activities, configure alerts and notifications View, perform instance branding and customization, Monitor health, usage, and overall compliance of the application
- Experience in Platform Upgrades will be an added advantages
- Knowledge of scripting ( JAVA ) and APIs would be desired

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Job Description:
Hiring for Senior Salesforce ServiceMax Consultant
Experience : 8+ Years
Location: Remote(Contract)
Salesforce Admin certification, ServiceMax 101 and ServiceMax 201 certifications required.
8+ years working in Salesforce ServiceMax Administrator and a strong understanding of Salesforce best practices Salesforce ServiceMax & Service Cloud experience is required.
Experience on full-cycle implementation of ServiceMax Experience on designing solutions within the ServiceMax platform and Salesforce Salesforce analytics configuration experience is required Salesforce flow configuration experience is required Understand data integrations between various enterprise applications (e.g. SAP).
Experience with JIRA Projects and Service Management system is desirable. Proven experience with developing and implementing ServiceMax solutions such as Depot Repair and Factory Repair processes.
Hands-on experience building SFMs, Inventory management, Preventative Maintenance, Work Execution Hands-on Experience with Contracts, Warranties, Entitlements Management.
About the Role
Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,
refine, and optimize prompt systems that power our LLM-driven features—across agent
assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat
workflows.
You will work at the intersection of language, product logic, and AI behaviour, shaping
how our AI systems reason, respond, and perform in real-world customer support
environments.
Key Responsibilities
Prompt Design & Optimization
● Craft high-quality prompts, instructions, workflows, and agent behaviours for
LLM-based features.
● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.
● Develop evaluation frameworks to test performance across edge cases, failure
modes, and regressions to ensure robustness.
LLM System Development
● Work closely with AI engineers to integrate prompts into chains, RAG systems, or
hybrid models.
● Create prompt-based pipelines for tasks like:
○ Chat/voice summarization
○ Classification & tagging
○ QA automation
○ Disposition prediction
○ Agent-assist suggestions
○ Multi-step reasoning & workflows
Data & Evaluation
● Analyze call/chat transcripts to identify patterns and refine prompt logic.
● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,
hallucinations, latency).
● Document prompt changes, rationale, and performance deltas.
Cross-functional Collaboration
● Partner with product, ops, and engineering teams to understand workflows and
problem statements.
● Translate business requirements into robust prompt systems.
● Build internal frameworks, libraries, and best practices for prompt engineering.
What You Should Bring
● Strong command over language, reasoning, and structured communication.
● Experience working with LLMs, prompt engineering, or NLP-based products.
● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar
ecosystems.
● Analytical mindset with the ability to test, measure, and improve AI outputs.
● Ability to think through real-world workflows and edge cases.
● Comfort working in a fast-paced startup environment.
Nice to Have
● Experience with Python for prototyping or evaluation automation.
● Understanding of customer support workflows or BPO operations.
● Exposure to RAG, embeddings, or LLM fine-tuning.
● Prior work in conversational AI, chatbots, or dialogue design.
We are looking for a Python Automation tester for one of our premium clients in Bangalore.
Experience: 5+ years of overall experience in testing with 3+ years of relevant experience in Javascript automation testing.
Location: Bangalore preferred
Responsibilities:
- Participate in the entire application lifecycle, focusing on coding and debugging
- Ability to design and document the product features, codes.
- Self-driven and ability to take up ownership of things
- Write clean code to develop functional applications, automation scripts, test cases
- Troubleshoot and debug applications
- Collaborate with developers, cross-functional teams to identify issue, new features and come up with solutions
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Ability to sync with other developers, designers to identify issues, new features and improvements
The B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.
The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.
Here a video that explains our product journey:
https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21">https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21
This is fully a remote role, but the employer needs to fly down to the office in Kolkata for 5–6 days every month. Plane tickets and accommodation will be reimbursed by the company.
Role Description
NowPurchase is looking to add an immensely talented Senior Backend Engineer that will help us invent, design, refine and deliver products that will meet the above vision.
- Expect to build a lot of services and APIs in the cloud and stand-alone IoT devices to serve both the browser as well as native IoT enabled terminals that will be placed at the manufacturers' premises.
- Expect designing algorithms that model the metallurgy of the manufacturing processes as well as using tools such as linear programming, machine learning etc.
- You need to lead the backend team to make sure they are delivering high quality code and is constantly inspired to experiment with tools to push out MVPs.
What are the expectations from this role?
- Deliver high quality modular code deployed to serve web, mobile and native IoT enabled terminals that leverage REST-based services and real time sockets. This would include algorithms for real time optimizations that are critical for the manufacturing process.
- You are empowered to work directly with leadership and the product team to make decisions about your code and future of the product.
- Have a strong emphasis on shipping features quickly without sacrificing code quality. Be ready to build a lot of MVPs that will go through iteration or be completely scrapped depending on the outcome at the customer end.
- Own your Agile projects and lead the team from software design to implementation and deployment. Maintain sprints, delivery timelines and contribute to better managing the engineering team.
- Collaborate on the end to end design and implementation of the platform, including data modeling, systems architecture, data security, access controls, architecture, user experience, deployment, automation, and monitoring.
- Maintain a high level of data integrity, quality and security checks.
- Develop data pipelines and RESTful services that are distributed, robust and highly performant.
- Build a culture of simplicity and pragmatism, which is reflected in your elegant code that other developers emulate and you ensure through thorough code reviews and processes.
Qualifications and Experience
- 4+ years of demonstrated software engineering experience in an agile environment designing, architecting and implementing robust scalable systems preferably for modern SaaS application
- 1+ years of technical leadership experience
- Experience with modern server-side programming languages such as Python, Scala, Go. Experience with web frameworks such as Django Rest Framework, Flask.
- Experience with architecting asynchronous services with design patters leveraging PostgreSQL, MongoDB, Redis, Celery for storage and multi-tenant servers over AWS Elastic BeanStalk.
Compensation & Benefits
- **Cash Compensation:** As per industry standards & pedigree of candidate
- **ESOPs:** 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
- **Medical Insurance:** Benefits of group insurance of 3 lakhs for family including parents, spouse, children
- **Generous leave structure and WFHs** including Marriage, Maternity & Paternity leaves
- **Complete Relocation Expenses:** We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.
**Possible Growth path**
Senior Backend End Engineer > Engineering Manager > VP of Engineering
**Tech Stack**
- React/Redux
- Python/Django/Celery
- Git, AWS, ELB (Elastic Beanstalk), Netlify
- PostgreSQL/Redis/S3
## **Hiring Process**
1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Engineering Manager and Cofounder CTO
3. Take home written assessment
4. F2F/Video Interview with Cofounder CEO
5. Email communication on final feedback
The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.
*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*
- 4+ years of professional development experience in an agile software engineering role
- Strong development skills in Java or Groovy
- Experience with Jenkins, bamboo and CI/CD environments
- Familiarity with Guice or similar dependency injection frameworks
- Familiarity with relational database technology
- Familiarity with document store database technology such as ElasticSearch or Cassandra
- Experience with design and testing of RESTful APIs
- Familiarity with cross platform development on Linux, OSX and Windows
- Strong understanding of Git version control system
- Knowledge of JavaScript (Node.js)
- Familiarity with Amazon Web Services (AWS)
- Familiarity with Docker / Kubernetes
- Experience with continuous integration and build systems such as Jenkins or Bamboo
- Experience with Jira or other project management, issue-tracking or bug-tracking tools
- Should have knowledge of RDBMS
- Familiarity with Node.js, Kotlin, Kafka, DynamoDB
- Previous experience with SaaS or cloud development, Micro-services

Requirements and Qualifications
- Bachelor’s degree in Computer Science Engineering or in a related field
- 4+ years of experience
- Excellent analytical and problem-solving skills
- Strong knowledge of Linux systems and internals
- Programming experience in Python/Shell scripting
- Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
- Experience in containerization (Docker) and container orchestration (Kubernetes)
- Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
- Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
- Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
- Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
- Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
- Good communication & collaboration skills and attention to details
- Participation in rotating on-call duties
job Description
Problem Formulation: Identifies possible options to address the business problems and must possess good understanding of dimension modelling
Must have worked on at least one end to end project using any Cloud Datawarehouse (Azure Synapses, AWS Redshift, Google Big query)
Good to have an understand of POWER BI and integration with any Cloud services like Azure or GCP
Experience of working with SQL Server, SSIS(Preferred)
Applied Business Acumen: Supports the development of business cases and recommendations. Owns delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves business issues.
Data Transformation/Integration/Optimization:
The ETL developer is responsible for designing and creating the Data warehouse and all related data extraction, transformation and load of data function in the company
The developer should provide the oversight and planning of data models, database structural design and deployment and work closely with the data architect and Business analyst
Duties include working in a cross functional software development teams (Business analyst, Testers, Developers) following agile ceremonies and development practices.
The developer plays a key role in contributing to the design, evaluation, selection, implementation and support of databases solution.
Development and Testing: Develops codes for the required solution by determining the appropriate approach and leveraging business, technical, and data requirements.
Creates test cases to review and validate the proposed solution design. Work on POCs and deploy the software to production servers.
Good to Have (Preferred Skills):
- Minimum 4-8 Years of experience in Data warehouse design and development for large scale application
- Minimum 3 years of experience with star schema, dimensional modelling and extract transform load (ETL) Design and development
- Expertise working with various databases (SQL Server, Oracle)
- Experience developing Packages, Procedures, Views and triggers
- Nice to have Big data technologies
- The individual must have good written and oral communication skills.
- Nice to have SSIS
Education and Experience
- Minimum 4-8 years of software development experience
- Bachelor's and/or Master’s degree in computer science
Please revert back with below details.
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Any offers: Y/N
Notice Period:
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DOB:
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