

MiraiEdge Technologies
https://miraiedge.comAbout
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Jobs at MiraiEdge Technologies
Location: Remote / Work From Home
Experience: 3–5 Years
What You'll Do
- Configure and manage Jira Service Management (JSM).
- Implement ITSM processes, including Incident, Change, Problem, and Request Management.
- Create and customize workflows, automation rules, and dashboards.
- Integrate Jira Service Management with Confluence and third-party tools.
- Provide technical support and continuously optimize service management processes.
Requirements
- 3–5 years of hands-on experience with Jira Service Management (JSM).
- Strong understanding of ITIL and ITSM best practices.
- Experience with Jira Administration, JQL, and Automation.
- Knowledge of Confluence and REST API integrations.
- Excellent communication and problem-solving skills.
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