
Job Summary:
We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.
Key Responsibilities:
• Handle inbound calls and manage IT service requests and incidents efficiently
• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.
• Provide support for client environments including AVDI, Citrix, and Windows-based systems
• Perform basic Windows OS and network connectivity troubleshooting
• Update and maintain Knowledge Base (KB) articles
• Ensure shift adherence and active participation in shift handovers and team huddles
• Collaborate with cross-functional teams for issue resolution
• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces
• Maintain high levels of customer satisfaction through professional communication and timely resolution
Required Skills:
• Proven experience in a service desk/call center role handling US customers
• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy
• Familiarity with Citrix, AVDI, and Windows troubleshooting
• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)
• Excellent verbal and written communication skills
• Ability to work in a night shift and rotational 24x7 schedule
• Strong team collaboration and time management skills

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Job description
Role: Senior Content Editor
Job Type: Full-time
Exp: 4- 6yrs
Location: Ambattur, Chennai
Requirements:
Roles and responsibilities:
- Review and edit articles for grammar, spelling, punctuation, and style.
- Ensure clarity, coherence, and consistency in writing.
- Conduct meticulous final checks to catch any errors, inaccuracies, or formatting issues.
- Collaborate with writers to address feedback and make necessary revisions.
- Uphold and enforce high editorial standards to maintain the publication's credibility.
- Verify the accuracy of information, perform fact-checking, and address any discrepancies.
- Execute the final approval process for articles before publication.
- Utilize content management systems (CMS) to publish and schedule articles and multimedia content.
- Manage tight deadlines and prioritize tasks effectively to meet publishing schedules.
- Stay on top of industry trends, developments, and best practices in the crypto and blockchain space.
- Contribute insights to discussions on improving editorial processes and content quality.
Qualifications:
- Bachelor's degree in Journalism, English, Communications, or a related field.
- Proven experience as an editor in a digital media environment.
- Exceptional command of the English language, with strong writing and editing skills.
- Familiarity with the crypto and blockchain industry is a plus.
- Proficiency in using content management systems (CMS).
Let’s get started on building your path to success!
About Company:
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Role and Responsibilities:
• Trading, Broking & risk profiling of client along with technical and fundamental understanding.
• Coordination with different department (RMS, Risk, Compliance, Sales) for smooth processing of transaction.
• Generation of brokerage
· Build up strong expertise in Capital Markets dynamics, financial derivative Instruments, their valuation and trade execution aspects
· Contribute in various front office related projects, upgrading the Derivative Systems Infrastructure
· Recommending thematic strategic trade ideas (working cross asset where required).
Requirements:
• Graduate and above
• Minimum 2-5 years of Experience in Handling FII / Domestic Clients
• Excellent knowledge on Arbitrage / Special Situation Trades / Derivatives
• Should have thorough understanding of Dividends and other Corporate Actions
• Should have good understanding of Algos for Execution
• Good at Excel, Bloomberg, Omnesys Functionality
• Ability to handle large volumes with a lean team structure
• Good Connects to Source blocks
• Good Communication Skills is a must.
- Deep tech skills in flutter
- Good programming knowledge of DART
- Knowledge of REST API and JSON
- Self start and dynamic
ketteQ is a supply chain planning and automation platform. We are looking for an experienced AWS Devops Engineer to help manage AWS infrastructure and automation. This job comes with a attractive compensation package, work-from-home and flex-time benefits. You will get to work on projects for large global brands with a highly experienced team based in US and India. If you are high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you. Candidates must meet the following requirements:
Duties & Responsibilities
- Deployment, automation, management, and maintenance of AWS cloud-based production system
- Build a deployment pipeline for AWS and Salesforce
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Work collaboratively with software engineering to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure defined as cloud formation template
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
Requirements
- At least 5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, Fargate, S3, Cloud Formation)
- Strong understanding of how to secure AWS environments and meet compliance requirements
- Solid foundation of networking and Linux administration
- Experience with Docker, GitHub, Jenkins, Cloud Formation and deploying applications on AWS
- Ability to learn/use a wide variety of open source technologies and tools
- Database experience to help with monitoring and performance; PostgreSql experience preferred
- AWS certification preferred
Education
- Bachelors in Engineering or related field
Experience Required :
- Must have hands on development experience of 4 to 8 years.
Skills Required :
Candidate must have good experience in the following :
- Angular JS/Vue JS
- Java script/Jquery
- ASP.Net,
- SQL Server
- C#/LINQ
- WEB API Good To Have :
1. DevExpress / DevExtreme Third Party Control
2. HTML, CSS.
• Work with product team to understand product vision and requirements
• Solve complex technical problems and perform the code reviews for junior team members.
• Produce deliverables at a consistently high rate and with consistently excellent quality
• Work with a team of engineering professionals to ensure the highest quality product delivery
As a member of our team, you will be responsible for insuring the successful launch of many product features.
Key responsibilities
• Work in a product based R&D team and collaborate with other teams to integrate.
• Write code that is of high quality and consistent with our coding standards
• Analyze highly complex business requirements, break the requirements to multiple applications; generate technical
specifications to design or redesign complex software components and applications
• Maintain best practices for development/code changes as needed
• Design and architect software applications
• Conducting code reviews and enforcing the quality standards
• Conducting the daily SCRUM meetings and removing the roadblocks
• Performance testing and tuning for scalability
• Develop quick proof of concepts to set the technical direction for rest of the team.
• Work with Devops and Automation team to develop automation strategy for your application.
Requirements
• Bachelor’s Degree (Masters preferred) in Computer Science or related field
• 3+ years of software development experience on web applications
• Experience in working in an onsite and offshore development model
• Must have hands-on design and development experience in Cloud (GCP/AWS/Azure), Kubernetes, Microservices,
Java, J2EE, Spring/Boot, Hibernate, JUnit and Integration with front end via rest interfaces.
• Must have Hands-on experience in Multi-threading, Non-blocking IO, Kafka, JMS
• Strong integration background required. Experience with Microservices, REST, JSON and APIs is required
• Experience with as many of the following is highly desirable: Tomcat, Node.js, XML, XSLT, XPath, Web Services,
MongoDB, MYSQL, and query performance tuning
• Experience with code management and continuous integration techniques and tools such as Maven, Gradle, Github,
JMeter, Jenkins, NPM etc. is highly desirable
• Experience building complex software systems that have been successfully delivered to customers
• Strong Computer Science fundamentals and working knowledge in data structures, algorithms, problem-solving and
complexity analysis
• Knowledge of professional software engineering practices and best practices for the full software development life
cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and
operations
• Proven ability to troubleshoot issues in production including root cause analysis
• Self-directed and capable of working effectively in a highly innovative and fast-paced environment
• Experience with Agile software development in a UNIX/Linux environment
• Experience with system architecture/design
Qualifications
• Passionate about technology and technical challenges of all types excite you
• Eagerness to learn and learn fast, enjoy working in a fast-paced environment
• Ability to develop detailed design and deliver a scalable implementation.
• Mentor developers in analysis, design, coding and unit testing techniques
• Motivated self-starter and team player; you inspire others to achieve great things
• Driven to provide the best customer experience via technology
• Supply chain industry experience is preferred
• Proven ability to work effectively in a cross-functional team
• Strong problem solving and troubleshooting skills with the ability to come up with creative solutions for different
problems
• Strong written/spoken communication skills
• Experience with distributed systems operating in a scalable/high volume environment
• Ability to drive innovation
What you’ll do:
- Will have a unique and rewarding opportunity to shape and design an app with a huge impact on the Automotive industry
- Write highly scalable software in Swift ad Kotlin with a focus on reusability and efficiency
- Work with some of the best people in the industry to build and maintain compelling user experiences
- Working with iOS Frameworks such as AVFoundation/video streaming, CoreML
- Work with open-source multimedia projects, such as FFmpeg
What you’ll bring:
- 5+ years of iOS/Android development.
- Strong background in software engineering with large-scale apps
- Experience with iOS/Android SDKs
- Expert knowledge of XCode/AppCode IDE, build and distribution processes
- Experience writing multi-threaded/asynchronous code
- Creative and innovative problem-solving skills with a passion for new technologies
- Strong team player and ability to work without many directions when needed
Bonus points for:
- B.Sc./M.Sc. in Computer Science or related fields
- Knowledge of C/C++
- Background/experience in AI (e.g. deep learning, computer vision)
- Contributions to community software
Note: We are looking for immediate joiners. Selected/Offered candidates can ready to join within 15 to 30 days of time can apply.
We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.
What you'll do :
- Design and architect our core components
- End to end systems development
- Ownership of complete systems from development till production and maintenance
- Infrastructure management on AWS
Technologies you'll use :
- Microservices, AWS, Java, Spring-boot
- Nginx
- PostgreSQL, Redis
- ElasticSearch
- Gradle
- Kafka, RabbiMQ
- Any cool piece of technology that you can bring onboard.
What you are :
- You love technology and always open to learning new tools
- You are a self-starter
- You are proficient in Java, SQL
- You have good knowledge of Databases: RDBMS/Document
- You have worked with server technologies: Spring / Dropwizard / Tomcat/Spring Boot
- You have a good understanding of REST API design
- You believe in clean and maintainable code
We are looking for a React.js Developer. Your primary focus will be on developing user interface components and implementing them. You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure.
Responsibilities:
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high-quality code
- Optimising components for maximum performance across a vast array of web-capable devices and browsers
Requirements:
- Good knowledge of JavaScript, HTML and CSS
- Good understanding of React.js and its principles
- Good understanding of state management libraries like Redux
- Good understanding of newer specifications of EcmaScript like ES6 and ES7
- Good understanding of RESTful APIs
- Knowledge of modern authorisation mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Familiarity with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Good understanding of Git
Minimum Qualifications:
- At least 3 years experience in web development.
- Experience with HTML5 and CSS
- Experience with ReactJS, JavaScript, ES6
- Experience with state management libraries like Redux
- Experience working with Git
- Good written and verbal English skills
- Good attention to detail
- Ability to effectively communicate with internal departments, team members and partners
- Ability to effectively plan and organise
- Ability to work independently under limited supervision
Would be a plus:
- Experience in test automation and test-driven development (Jest, Enzyme)
- Experience with NodeJS and GraphQL
- Knowledge of PWA
- Familiarity with JIRA or any other project management tool
- Experience with AWS/EC2, or other cloud services










