
Job Summary:
We are looking for a highly motivated and skilled Service Desk Analyst with expertise in call handling and ticket management. The ideal candidate should possess strong troubleshooting skills, experience with ITSM tools, and familiarity with US customer support in a 24x7 operational environment. Retail domain knowledge and certifications such as ITIL, Google, or AWS will be an added advantage.
Key Responsibilities:
• Handle inbound calls and manage IT service requests and incidents efficiently
• Create, update, and resolve tickets using tools such as ServiceNow, BMC Remedy, etc.
• Provide support for client environments including AVDI, Citrix, and Windows-based systems
• Perform basic Windows OS and network connectivity troubleshooting
• Update and maintain Knowledge Base (KB) articles
• Ensure shift adherence and active participation in shift handovers and team huddles
• Collaborate with cross-functional teams for issue resolution
• Support retail technologies such as POS systems, pin pads, MDM, and virtual interfaces
• Maintain high levels of customer satisfaction through professional communication and timely resolution
Required Skills:
• Proven experience in a service desk/call center role handling US customers
• Hands-on experience with ITSM tools like ServiceNow, BMC Remedy
• Familiarity with Citrix, AVDI, and Windows troubleshooting
• Basic understanding of network connectivity (LAN/Wi-Fi/IP-related issues)
• Excellent verbal and written communication skills
• Ability to work in a night shift and rotational 24x7 schedule
• Strong team collaboration and time management skills

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Job Details
- Job Title: Sr. System Test Engineer
- Industry: engineering
- Domain - Information technology (IT)
- Experience Required: 6-10 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Job Description
- Designation- Sr. System Test Engineer
- Qualifications: B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical
- Experience: 6-10 years.
- Location: Pune.
- Work Mode: Hybrid (1-day WFH, 4-days from Office)
A. Skills & Technologies:
Mandatory:
- PLC Programming in Ladder/Structured Text/Function blocks.
- Configuring and commissioning Servo Drives, VFDs & Inverters.
- Experienced in Motion Control Programming in PLC for servo drives.
- Experience in Robotic (Drive Groups, Multi-Axes) programming in PLC.
- Design and Commissioning experience for Machine automation and turnkey projects,
- (including but not limited to Factory Acceptance Test (FAT) / Site Acceptance Test (SAT)).
- Hands On with one or more Fieldbus technologies (like Ethernet/IP, PROFINET,
- EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET).
- Configuring of PLC Backplane IOs and Remote IOs on Fieldbus.
Desirable:
- Electrical Wiring Design for Control panels.
- Experience in Manual testing.
B. Behaviors:
- Good team player
- Open to learn new technologies.
- Agile in nature
- Self-motivated and proactive
C. Role and Responsibilities:
- Design and execute tests on complete automation system.
- Test motion, robotics related Function blocks in PLC code, before release to market.
- Analyze requirements, design PLC programs, write and execute system tests.
- Follow required test processes as defined by Lead/Manager.
Must-Haves
6years of Hands‑on experience in PLC programming.
6years of Hands‑on experience in configuring and commissioning Servo Drives and VFDs.
6years of Hands‑on experience in motion control programming in PLC for servo drives.
Good communication skills.
A strong “can‑do” attitude.
Willingness to learn.
Ability to work effectively in a team.
Bachelor's degree - B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical
Minimum of 2years of stability with each company
*******
Notice Period: Immediate to 30days.
Job Details
- Job Title: Enterprise Sales Manager (B2B SaaS)
- Industry: Software Technology Company
- Experience Required: 2-10 years
- Working Days: 5 days/week
- Job Location: Mumbai
- CTC Range: Best in Industry
Review Criteria
- Strong enterprise sales executive profile
- 2+ years of selling B2B SaaS.
- Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product, SAP Product sales/Finance ERP solutions (like invoice processing, vendor management, Source to pay, Compliance solutions).
- Must have experience in end-to-end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
- Must have stable career history — no frequent job hopping
- Final round is F2F (client will handle the travel)
Role & Responsibilities
We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.
Key Responsibilities:
- Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
- Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
- Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
- Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
- Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
- Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.
Ideal Candidate
- Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
- Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
- Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.
Skills:
- Proven ability to meet and exceed sales targets.
- Excellent communication, negotiation, and presentation skills.
- Understanding of SAP/ERP systems and their applications in business processes.
- Strong client relationship management abilities.
- Track record of success managing large enterprise accounts
- Track record of consistently over-achieving quota (top 10% in your company)
- Strong interpersonal and presentation skills
- Exceptional verbal and written communication skills
- Ability to travel to prospects and customers if required
- Good organizer with the ability to prioritize and multitask
- Proven ability to manage multiple concurrent sales cycles.
Company: Grey Chain AI
Location: Remote
Experience: 7+ Years
Employment Type: Full Time
About the Role
We are looking for a Senior Python AI Engineer who will lead the design, development, and delivery of production-grade GenAI and agentic AI solutions for global clients. This role requires a strong Python engineering background, experience working with foreign enterprise clients, and the ability to own delivery, guide teams, and build scalable AI systems.
You will work closely with product, engineering, and client stakeholders to deliver high-impact AI-driven platforms, intelligent agents, and LLM-powered systems.
Key Responsibilities
- Lead the design and development of Python-based AI systems, APIs, and microservices.
- Architect and build GenAI and agentic AI workflows using modern LLM frameworks.
- Own end-to-end delivery of AI projects for international clients, from requirement gathering to production deployment.
- Design and implement LLM pipelines, prompt workflows, and agent orchestration systems.
- Ensure reliability, scalability, and security of AI solutions in production.
- Mentor junior engineers and provide technical leadership to the team.
- Work closely with clients to understand business needs and translate them into robust AI solutions.
- Drive adoption of latest GenAI trends, tools, and best practices across projects.
Must-Have Technical Skills
- 7+ years of hands-on experience in Python development, building scalable backend systems.
- Strong experience with Python frameworks and libraries (FastAPI, Flask, Pydantic, SQLAlchemy, etc.).
- Solid experience working with LLMs and GenAI systems (OpenAI, Claude, Gemini, open-source models).
- Good experience with agentic AI frameworks such as LangChain, LangGraph, LlamaIndex, or similar.
- Experience designing multi-agent workflows, tool calling, and prompt pipelines.
- Strong understanding of REST APIs, microservices, and cloud-native architectures.
- Experience deploying AI solutions on AWS, Azure, or GCP.
- Knowledge of MLOps / LLMOps, model monitoring, evaluation, and logging.
- Proficiency with Git, CI/CD, and production deployment pipelines.
Leadership & Client-Facing Experience
- Proven experience leading engineering teams or acting as a technical lead.
- Strong experience working directly with foreign or enterprise clients.
- Ability to gather requirements, propose solutions, and own delivery outcomes.
- Comfortable presenting technical concepts to non-technical stakeholders.
What We Look For
- Excellent communication, comprehension, and presentation skills.
- High level of ownership, accountability, and reliability.
- Self-driven professional who can operate independently in a remote setup.
- Strong problem-solving mindset and attention to detail.
- Passion for GenAI, agentic systems, and emerging AI trends.
Why Grey Chain AI
Grey Chain AI is a Generative AI-as-a-Service and Digital Transformation company trusted by global brands such as UNICEF, BOSE, KFINTECH, WHO, and Fortune 500 companies. We build real-world, production-ready AI systems that drive business impact across industries like BFSI, Non-profits, Retail, and Consulting.
Here, you won’t just experiment with AI — you will build, deploy, and scale it for the real world.
Job Description: We are seeking a talented Java Full Stack Developer to join our team.
We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.
You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.
Required Skills:
- Exp. - 5 to 9 years.
- Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc).
- Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
- Should be able to analyze, design, develop and test complex, low-latency client-facing applications.
- Develop user interfaces for modern web applications using Angular.
- Experience with HTML5, CSS3, and JavaScript.
- Good development experience with RDBMS, preferably DB2/Sybase databases.
- Good knowledge of multi-threading and high-volume server-side development.
- Basic working knowledge of Unix/Linux.
- Excellent problem solving and coding skills in Java.
- Strong interpersonal, communication and analytical skills.
- Should be able to express their design ideas and thoughts.
Good to have Skills:
- Prior experience in investment banking / capital markets.
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Knowledge of DevOps practices and CI/CD pipelines.
- Familiarity with Agile methodologies.
- Contributions to open-source projects.
- Relevant certifications (e.g., Angular, Java).
Location: Bangalore
Experience: 7-10 years
Job Type: Full-time
Overview:
We are seeking a skilled Java Lead with 7-10 years of experience for our Bangalore office. The ideal candidate will have a strong background in Java development, team leadership, and client-facing roles.
Key Responsibilities:
- Lead a team of Java developers, providing guidance and mentoring to ensure high-quality code and timely delivery.
- Collaborate with clients to understand requirements, present solutions, and manage expectations.
- Design, develop, and maintain complex Java-based applications.
- Ensure the team adheres to best practices in coding, testing, and documentation.
- Manage project timelines, deliverables, and resources effectively.
- Troubleshoot and resolve technical issues, ensuring smooth project execution.
Required Skills:
- Java Development: Extensive experience in Java, including frameworks like Spring and Hibernate.
- Team Leadership: Proven ability to lead and mentor a team of developers.
- Client Interaction: Strong client-facing skills with experience in requirement gathering and solution presentation.
-Project Management: Experience in managing project timelines and resources.
Preferred Qualifications:
- Experience with microservices architecture and cloud platforms.
- Familiarity with agile development methodologies.
C#.Net Core & ASP.NET Core & WebAPI (RESTAPI) Bengaluru, India
Job description
Responsibilities: Design, development, and maintenance of Industrial Automation Software applications ➢ Analyze and understand the functional/non-functional requirements. ➢ Understand the high level design and ability to translate to low level design and implementation ➢ Implementation of complex modules with high quality and clean coding. Desired Skills and Experience 4-8 years of hands on experience in Software /Technology Development Must Have: ➢ Proficiency in C# .Net, ASP.NET, Web API, JSON ➢ Proficient in Object Oriented Analysis and Design, SOLID Principles, Design Patterns etc. ➢ A good understanding of SOA, Client-Server architecture. ➢ Must have good knowledge of multi-threading concepts ➢ Development experience in Visual studio 2019 ➢ Systems thinking, technical acumen, analytical skills and communication skills. ➢ Testing skills (Unit testing, Integration testing). ➢ Adoption of AGILE development methodologies such as SCRUM in recent projects ➢ Quality mindset and attention to detail in all aspects of software engineering and development ➢ Exposure to DevOps and Git in recent projects.
Description:
1. Hands-on backend web and API development experience.
2. Has strong MySQL and Database knowledge.
3. Working experience in building and deploying applications on servers like AWS, etc.
4. Good understanding of architectural patterns (e.g., MVC) is required.
5. Good communication and analytical skills.
6. Experience in building REST APIs in NodeJS and/or TypeScript.
7. Code repositories management in GIT.
8. Provide leadership to the team around new approaches, workflows, and technologies.
9. Experience in client requirement analysis and estimating projects timeline and efforts.
MTX Group Inc. is seeking a motivated Technical Lead - AI to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.
Responsibilities:
- Extensive research and development of new AI/ML techniques that enables learning
the semantics of data (images, video, text, audio, speech, etc)
- Improving the existing ML and DNN models and products through R&D on cutting edge technologies
- Collaborate with Machine Learning teams to drive innovation of complex and accurate cognitive system
- Collaborate with Engineering and Core team to drive innovation of scalable ML and AI serving production platforms
- Create POCs to quickly test a new model architecture and create improvement over an existing methodology
- Introduce major innovations that can result in better product features and develop strategies and plans required to drive these
- Lead a team and collaborate with product managers, tech review complex implementations and provide optimisation best practices
What you will bring:
- 4-6 years of Experience
- Experience in neural networks, graphical models, reinforcement learning, and natural language processing
- Experience in Computer Vision techniques and image detection neural network models like semantic segmentation, instance segmentation, object detection, etc
- In-depth understanding of benchmarking, parallel computing, distributed computing, machine learning, and AI
- Programming experience in one or more of the following: Python, C, C++, C#, Java, R, and toolkits such as Tensorflow, Keras, PyTorch, Caffe, MxNet, SciPy, SciKit, etc
- Ability to perform research that is justified and guided by business opportunities
- Demonstrated successful implementation if industry grade AI solutions in the past
- Ability to lead a team of AI engineers in an agile development environment
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Opportunity to pursue Executive Programs/ courses at top universities globally
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others









