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Vy Systems
Vy Systems cover picture
Founded :
2000
Type :
Products & Services
Size
Stage :
Profitable

About

Vy Systems is an accelerating global IT firm serving customers over 2 decades with Tech Consulting, Talent Sourcing, Software Training, IT Management Services and much more.

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Connect with the team

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Gobinath Sundaram

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Jobs at Vy Systems

Vy Systems
at Vy Systems
1 recruiter
Kalki K
Posted by Kalki K
Hyderabad, Coimbatore
2 - 5 yrs
₹4L - ₹6L / yr
Technical support
Troubleshooting
SQL
DNS
VPN
+4 more

Job Summary:


We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.


Key Responsibilities:

  • Provide technical voice support to B2B (enterprise) customers.
  • Troubleshoot and resolve issues related to:
  • SQL, DNS, VPN, Server Support (Windows/Linux)
  • Networking (TCP/IP, routing, firewalls)
  • Cloud Services – especially Microsoft Azure
  • Application and system-level issues
  • Assist with technical configurations and product usage.
  • Accurately document cases and escalate unresolved issues.
  • Ensure timely resolution while meeting SLAs and quality standards.


Required Skills & Qualifications:

  • 2.5 to 5 years in technical support (voice-based, B2B preferred)


 Proficiency in:

  • SQL, DNS, VPN, Server Support
  • Networking, Microsoft Azure
  • Basic understanding of coding/scripting
  • Strong troubleshooting and communication skills
  • Ability to work in a 24x7 rotational shift environment
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Vysystems
Vysystems
Agency job
via Vy Systems by Sanjai Kumar
Hyderabad, Coimbatore
2 - 5 yrs
₹1L - ₹4L / yr
Voice processing
DNS
VPN
SQL
Troubleshooting

Job Summary:


Technical Support Associates


We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.


Key Responsibilities:


- Provide technical voice support to B2B (enterprise) customers.

- Troubleshoot and resolve issues related to:

- SQL, DNS, VPN, Server Support (Windows/Linux)

- Networking (TCP/IP, routing, firewalls)

- Cloud Services – especially Microsoft Azure

- Application and system-level issues

- Assist with technical configurations and product usage.

- Accurately document cases and escalate unresolved issues.

- Ensure timely resolution while meeting SLAs and quality standards.


Required Skills & Qualifications:


- 2.5 to 5 years in technical support (voice-based, B2B preferred)

 Proficiency in:

- SQL, DNS, VPN, Server Support

- Networking, Microsoft Azure

- Basic understanding of coding/scripting

- Strong troubleshooting and communication skills

- Ability to work in a 24x7 rotational shift environment

Read more
Vy Systems
at Vy Systems
1 recruiter
Kalki K
Posted by Kalki K
Hyderabad, Gurugram
0 - 1 yrs
₹1L - ₹3L / yr
Digital Marketing
Communication Skills
Social Media Marketing (SMM)

Job Title: Process Executive – Voice (Digital Marketing Support)

Location: Gurgaon And Hyderabad

Work Schedule: Rotational Shifts 


Experience:

Freshers with Certification in Digital Marketing

Experienced: 0 to 6 Months in Digital Marketing (Preferred)


Job Summary:


We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.


Key Responsibilities:


* Act as the first point of contact for advertisers and marketers using digital platforms.

* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.

* Resolve complex technical and platform-related queries via voice support.

* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.

* Detect and track app/platform defects and inconsistencies.

* Provide consultation and guidance on best practices for campaign optimization.

* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions

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MNC
MNC
Agency job
via Vy Systems by Sanjai Kumar
Hyderabad, Gurugram
0 - 1 yrs
₹1L - ₹2.5L / yr
Digital Marketing
Internship

📢 Job Opportunity – Digital Marketing & Customer Support (Fresher/Intern)

📍 Location: Hyderabad / Gurugram

💼 Experience: 0–1 Year

🎓 Qualification: Any Graduate

✅ Certification / Internship in Digital Marketing is Mandatory

🔹 Role Overview:

We are hiring enthusiastic freshers for a blended role in Digital Marketing and Customer Support. The candidate will support our digital campaigns, engage with customers, and assist in online brand activities. This is a great opportunity to start your career with practical exposure and learning.

🔹 Key Responsibilities:

  • Assist in planning and executing digital marketing campaigns (SEO, SEM, Social Media, Email Marketing).
  • Handle customer queries via email, chat, and calls, ensuring timely resolution.
  • Monitor and analyze campaign performance to suggest improvements.
  • Coordinate with internal teams for content and campaign execution.
  • Maintain customer satisfaction by providing quality support.

🔹 Required Skills:

  • Strong communication and problem-solving skills.
  • Basic knowledge of SEO, Google Ads, Social Media, and Analytics.
  • Customer-first attitude with good interpersonal skills.
  • Ability to multitask and learn quickly.


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company logo
Agency job
via Vy Systems by Gobinath Sundaram
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Karur, Tiruchirappalli, Namakkal, Erode, Dindigul
1 - 4 yrs
₹1.5L - ₹3L / yr
skill iconData Analytics
Artificial Intelligence (AI)
skill iconMachine Learning (ML)
skill iconPython
Web design
+2 more


Immediate opening for a Senior Technical Trainer for our company Vy TCDC


(https://www.vytcdc.com/) in Karur


We are back in the office so no work from home.


Role: Technical Trainer

Minimum exp: 0 to 4yrs exp

Job Types: Full-time, Regular / Permanent

Location: Karur

Notice Period: Expecting immediate joiners


Job Description


• Design effective training programs


• Train all candidates


• Conduct seminars, workshops, individual training sessions, etc.


• Monitor candidate performance and response to training


• Strong Knowledge of React Js, Java , React Native, Angular, Node Js,Java , Python, Full Stack Development.


• Conduct seminars, workshops, individual training sessions, etc


• Conduct evaluations to identify areas of improvement

Read more
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