Vy Systems
https://vysystems.comAbout
Vy Systems is an accelerating global IT firm serving customers over 2 decades with Tech Consulting, Talent Sourcing, Software Training, IT Management Services and much more.
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Jobs at Vy Systems
Job Summary:
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
Job Summary:
Technical Support Associates
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
Job Title: Process Executive – Voice (Digital Marketing Support)
Location: Gurgaon And Hyderabad
Work Schedule: Rotational Shifts
Experience:
Freshers with Certification in Digital Marketing
Experienced: 0 to 6 Months in Digital Marketing (Preferred)
Job Summary:
We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.
Key Responsibilities:
* Act as the first point of contact for advertisers and marketers using digital platforms.
* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.
* Resolve complex technical and platform-related queries via voice support.
* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.
* Detect and track app/platform defects and inconsistencies.
* Provide consultation and guidance on best practices for campaign optimization.
* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions
📢 Job Opportunity – Digital Marketing & Customer Support (Fresher/Intern)
📍 Location: Hyderabad / Gurugram
💼 Experience: 0–1 Year
🎓 Qualification: Any Graduate
✅ Certification / Internship in Digital Marketing is Mandatory
🔹 Role Overview:
We are hiring enthusiastic freshers for a blended role in Digital Marketing and Customer Support. The candidate will support our digital campaigns, engage with customers, and assist in online brand activities. This is a great opportunity to start your career with practical exposure and learning.
🔹 Key Responsibilities:
- Assist in planning and executing digital marketing campaigns (SEO, SEM, Social Media, Email Marketing).
- Handle customer queries via email, chat, and calls, ensuring timely resolution.
- Monitor and analyze campaign performance to suggest improvements.
- Coordinate with internal teams for content and campaign execution.
- Maintain customer satisfaction by providing quality support.
🔹 Required Skills:
- Strong communication and problem-solving skills.
- Basic knowledge of SEO, Google Ads, Social Media, and Analytics.
- Customer-first attitude with good interpersonal skills.
- Ability to multitask and learn quickly.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Data Analytics
Machine Learning (ML)
PythonImmediate opening for a Senior Technical Trainer for our company Vy TCDC
(https://www.vytcdc.com/) in Karur
We are back in the office so no work from home.
Role: Technical Trainer
Minimum exp: 0 to 4yrs exp
Job Types: Full-time, Regular / Permanent
Location: Karur
Notice Period: Expecting immediate joiners
Job Description
• Design effective training programs
• Train all candidates
• Conduct seminars, workshops, individual training sessions, etc.
• Monitor candidate performance and response to training
• Strong Knowledge of React Js, Java , React Native, Angular, Node Js,Java , Python, Full Stack Development.
• Conduct seminars, workshops, individual training sessions, etc
• Conduct evaluations to identify areas of improvement
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Vy Systems is a Global Technology consulting, Solutions, and Managed Technology Services company. We service our customers with ‘RESPONSIVENESS’ as a key factor and we believe that timely response to any transaction increases the operational efficiency and accelerates the revenue and profitability to our customers.
The Company is founded and managed by a team of professionals having more than two+ decades of global experience in the business of Technology Consulting and Services.
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