
Vy Systems
https://vysystems.comJobs at Vy Systems
Job Summary:
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
Job Summary:
Technical Support Associates
We are looking for technically skilled and customer-oriented SME Voice – Technical Support Associates to provide voice-based support to enterprise clients. The role involves real-time troubleshooting of complex issues across servers, networks, cloud platforms (Azure), databases, and more. Strong communication and problem-solving skills are essential.
Key Responsibilities:
- Provide technical voice support to B2B (enterprise) customers.
- Troubleshoot and resolve issues related to:
- SQL, DNS, VPN, Server Support (Windows/Linux)
- Networking (TCP/IP, routing, firewalls)
- Cloud Services – especially Microsoft Azure
- Application and system-level issues
- Assist with technical configurations and product usage.
- Accurately document cases and escalate unresolved issues.
- Ensure timely resolution while meeting SLAs and quality standards.
Required Skills & Qualifications:
- 2.5 to 5 years in technical support (voice-based, B2B preferred)
Proficiency in:
- SQL, DNS, VPN, Server Support
- Networking, Microsoft Azure
- Basic understanding of coding/scripting
- Strong troubleshooting and communication skills
- Ability to work in a 24x7 rotational shift environment
Job Title: Process Executive – Voice (Digital Marketing Support)
Location: Gurgaon And Hyderabad
Work Schedule: Rotational Shifts
Experience:
Freshers with Certification in Digital Marketing
Experienced: 0 to 6 Months in Digital Marketing (Preferred)
Job Summary:
We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.
Key Responsibilities:
* Act as the first point of contact for advertisers and marketers using digital platforms.
* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.
* Resolve complex technical and platform-related queries via voice support.
* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.
* Detect and track app/platform defects and inconsistencies.
* Provide consultation and guidance on best practices for campaign optimization.
* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions
📢 Job Opportunity – Digital Marketing & Customer Support (Fresher/Intern)
📍 Location: Hyderabad / Gurugram
💼 Experience: 0–1 Year
🎓 Qualification: Any Graduate
✅ Certification / Internship in Digital Marketing is Mandatory
🔹 Role Overview:
We are hiring enthusiastic freshers for a blended role in Digital Marketing and Customer Support. The candidate will support our digital campaigns, engage with customers, and assist in online brand activities. This is a great opportunity to start your career with practical exposure and learning.
🔹 Key Responsibilities:
- Assist in planning and executing digital marketing campaigns (SEO, SEM, Social Media, Email Marketing).
- Handle customer queries via email, chat, and calls, ensuring timely resolution.
- Monitor and analyze campaign performance to suggest improvements.
- Coordinate with internal teams for content and campaign execution.
- Maintain customer satisfaction by providing quality support.
🔹 Required Skills:
- Strong communication and problem-solving skills.
- Basic knowledge of SEO, Google Ads, Social Media, and Analytics.
- Customer-first attitude with good interpersonal skills.
- Ability to multitask and learn quickly.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Immediate opening for a Senior Technical Trainer for our company Vy TCDC
(https://www.vytcdc.com/) in Karur
We are back in the office so no work from home.
Role: Technical Trainer
Minimum exp: 0 to 4yrs exp
Job Types: Full-time, Regular / Permanent
Location: Karur
Notice Period: Expecting immediate joiners
Job Description
• Design effective training programs
• Train all candidates
• Conduct seminars, workshops, individual training sessions, etc.
• Monitor candidate performance and response to training
• Strong Knowledge of React Js, Java , React Native, Angular, Node Js,Java , Python, Full Stack Development.
• Conduct seminars, workshops, individual training sessions, etc
• Conduct evaluations to identify areas of improvement
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