Cutshort logo
Infinx Healthcare logo
Desktop Support Engineer
Desktop Support Engineer
Pyxidia TechLab's logo

Desktop Support Engineer

Agency job
0.6 - 1 yrs
₹1.4L - ₹2L / yr
Mumbai, Andheri east
Skills
Remote desktop
IT service management
ITIL
IT asset management
Hardware troubleshooting
Software troubleshooting
Printer support
Microsoft Outlook

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.


Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.


Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Infinx Healthcare

Founded :
2012
Type :
Services
Size
Stage

About

Infinx is a healthcare technology company that provides intelligent payment lifecycle solutions to healthcare providers. With its AI-driven Prior Authorization Software and revenue cycle management solutions, Infinx streamlines preauthorization workflows and solves reimbursement bottlenecks in the healthcare industry, ultimately increasing revenue and improving patient satisfaction for its customers. Infinx has a long history of satisfying customers and creating great solutions. The company collaborates with the best and brightest to create innovative and scalable solutions that improve the bottom line of healthcare providers. Infinx operates in the healthcare industry, specifically in the areas of preauthorization workflows, revenue cycle management, and reimbursement solutions.
Read more

Company social profiles

N/A

Similar jobs

HSV Digital
at HSV Digital
2 candid answers
Mohit Yadav
Posted by Mohit Yadav
Gurugram
2 - 5 yrs
₹15L - ₹22L / yr
skill iconReact.js
skill iconNextJs (Next.js)
skill iconNodeJS (Node.js)
TypeScript
skill iconAmazon Web Services (AWS)
+3 more

We’re building the future of AI-powered sales enablement.

PitchSense AI is a flagship product within our portfolio of AI-driven Sales and Marketing solutions.

We blend conversational intelligence, generative AI, and behavioural analytics to help people master persuasion through real-time AI simulations.


Why PitchSense AI

Working here means joining a small, fast-moving team that lives at the frontier of applied AI.

You’ll:

  • Build in a high-pace, high-learning environment where ideas ship fast.
  • Tinker with cutting-edge AI tools, agents, and large language models (LLMs) daily.
  • Prototype novel ways to combine speech, emotion, and reasoning into human-like training experiences.
  • Learn across multiple domains — engineering, design, analytics, and product.
  • Work directly with the founding team on problems no one has solved before.

This is not routine work — it’s an opportunity to shape entirely new experiences in human-AI interaction while growing faster than you ever have before.


Stack: Next.js · TypeScript · NestJS · Prisma · PostgreSQL · AWS · OpenAI · AISDK · AI Agents · RAG · ElevenLabs

Culture: Ownership · Velocity · Craftsmanship


SDE II

Location: Gurgaon

Experience: 2–4 years | Type: Full-time | Reports to: CTO

Responsibilities

  • Architect and scale multi-tenant systems for AI training and analytics.
  • Design clean APIs and optimise data models for speed and resilience.
  • Mentor junior engineers and uphold engineering best practices.
  • Enhance caching, monitoring, and infrastructure reliability on AWS.
  • Integrate AI-based code reviews to maintain quality and velocity.

Requirements

  • 2–4 years of full-stack or backend experience.
  • Expertise in TypeScript, Node.js, PostgreSQL, React/Next.js.
  • Comfortable owning modules from design to production.

Bonus

  • Experience with AI model integration or speech intelligence.
  • Exposure to Prisma ORM, CI/CD, and monitoring tools.


Developer Tools & Workflow

Every engineer and designer at PitchSense AI uses modern, AI-augmented tools to move fast and ship better.


Tools

  • Cursor IDE
  • Claude Code
  • AWS (Lambda, ECS, RDS, S3)
  • AI-based Code Reviews
  • MagicPath
  • Figma AI


Workflow Highlights

  • Continuous deployment via GitHub Actions / AWS Pipelines.
  • PR preview environments for instant testing.
  • AI-driven code review loops for rapid iteration.
  • Cross-disciplinary culture - work across frontend, backend, DevOps, and design.


Culture & Perks

  • Ownership from day one - every role is founding-level.
  • High-performance, meritocratic culture - growth based on impact, not tenure.
  • Cross-discipline learning - explore code, design, and infrastructure alike.
  • MacBook for work and premium tooling.
  • Annual offsite for alignment and collaboration.
  • Competitive compensation and ESOPs for core hires.
  • Direct mentorship from the CTO and founding team.
  • Real impact - reshape how humans learn to sell, speak, and persuade through AI.
Read more
prep study
Pooja Sharma
Posted by Pooja Sharma
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹15L / yr
FastAPI
RESTful APIs
RabbitMQ
Apache Kafka
skill iconElastic Search
+2 more

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

• We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and a deep interest in scalable, low-latency systems.

• You should have 3–4 years of experience in Python-based development and be eager to solve complex performance and scalability challenges in trading and fintech applications.

• You measure success by your own growth, not external validation.

• You thrive on challenges, not on perks or financial rewards.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading

environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.

• Develop and maintain scalable backend systems using Python.

• Design and implement REST APIs and socket-based communication.

• Optimize code for speed, performance, and reliability.

• Collaborate with frontend teams to integrate server-side logic.

• Work with RabbitMQ, Kafka, Redis, and Elasticsearch for robust backend design.

• Build fault-tolerant, multi-producer/consumer systems.

What We Expect:

• 3–4 years of experience in Python and backend development.

• Strong understanding of REST APIs, sockets, and network protocols (TCP/UDP/HTTP).

• Experience with RabbitMQ/Kafka, SQL & NoSQL databases, Redis, and Elasticsearch.

• Bachelor’s degree in Computer Science or related field.

Read more
leading insurance company.
leading insurance company.
Agency job
via Kalibre global konnects by Bhumin Patel
Ahmedabad
2 - 4 yrs
₹3L - ₹4L / yr
Insurance
Sales
Channel Sales
Business Development
Presales
+3 more
  • Job Title:- Sales Manager
  • Exp:- 2yr to 4yrs
  • Location:- C.G Road, A’bad
  • No. of Days Working:- 6 Days

Key Skill:-
  • Recruit the insurance sales advisers from your own network who would represent and sell Life Insurance products in the market.
  • Training the sales advisers on products and sales to meet business targets.
  • Fix customer appointments and visit potential customers for new business.
  • Make the customer understand about the various benefits available in the plan check whether it meets with the customers requirements.
Read more
Techsophy
Techsophy
Agency job
via Dangi Digital Media LLP by jaibir dangi
Remote, Hyderabad
3 - 5 yrs
₹5L - ₹12L / yr
skill iconJava
Microservices
J2EE
skill iconSpring Boot
Hibernate (Java)
Must have Hands-on experience of a minimum 3-5 Years in the development of scalable and extensible systems using Java.
Hands-on experience into Microservices.
Experience into frameworks like Spring, Spring MVC, Spring Boot, Hibernate etc.
Good working exposure into any Bigdata Technologies like Hadoop, Spark, Scala etc.
Experience into Jenkins, Maven, Git.
Solid and fluent understanding of algorithm and data structures.
Excellent software design, problem-solving and analytical skills.
Good to have Candidates graduated from Good schools like IIT's, NIIT's, IIIT's (Preferred).
Excellent Communication Skills
Experience in Database technology such as SQL & No SQL.
Good understanding of Elastic Search, Redis, Routines Sync & Async
Read more
Saint Anton Hospital
Dubai, Abu Dhabi, Los Angeles California, Detroit, USA, Delhi, Qatar, RIYADH (Saudi Arabia), Berlin, London, Brisbane, Hyderabad, Bengaluru (Bangalore), Mumbai, Pune
3 - 5 yrs
₹35L - ₹70L / yr
Engineering Management
skill iconJava
skill iconNodeJS (Node.js)
skill iconPython
skill iconAndroid Development
+1 more

Job Summary:


Job Description Combine your passion for technology, healthcare, and communications as an HCS Web/React UI Software Engineer. You will develop and improve our software workflow control systems through the full software development cycle from design to maintenance, while improving hospital communication and performance. This role will work on re-engineering existing applications into the SAAS model using state of the art technologies.

Primarily responsible for technical leadership, support, and guidance to local engineering teams, ensuring that projects are completed safely, efficiently, and within budget as well as overseeing the planned maintenance programs of facilities.


Key Responsibilities:

• Oversee and coordinate all facilities management and project activities, including maintenance, renovation, and remodeling projects.

• Lead and manage facility-related projects, such as renovations, expansions, or relocations. Develop project plans, allocate resources, set timelines, and monitor progress to ensure successful completion within budget and schedule.

• Oversee relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance, and ensure compliance with agreed-upon terms and service level agreements.

• Identify and implement best practices in facilities management. Ensure facilities comply with all relevant codes, regulations, and health and safety standards. Stay updated on changes in regulations and implement necessary changes to maintain compliance.

• Oversee facilities planned maintenance programs.

• Monitor project progress, identify risks, and implement mitigation strategies.

• Lead and oversee engineering projects within the Dubai & Northern Emirates region.

• Prepare financial reports and forecasts for management review.

• Identify and mitigate project risks and issues.

• Ensure compliance with environmental, health, and safety regulations.

• Generate progress reports, status updates, and other project-related documentation as required.

• Ensure that all project deliverables are of the highest quality, and that they meet the requirements of the project scope.


Qualifications:

• Bachelor's Degree in engineering or related fields.

• Engineering qualifications in Electrical or HVAC disciplines will be an advantage.

• 5 - 10 years of experience in Engineering in Healthcare setup or a similar field.

• Strong analytical and problem-solving skills.

• Must have hands-on experience in hospital systems.

• Ability to think critically and maintain a high level of confidentiality.

• Must be willing to participate in crisis management at facility level.

• Strong interpersonal, verbal, and written communication skills.

• Familiarity with project management software.


Read more
Madras Mandi
Namrata Maidur
Posted by Namrata Maidur
Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹7L / yr
Adobe Photoshop
Adobe Premiere Pro
Adobe After Effects
skill iconAdobe Illustrator

Hey there, creative whiz! 


We're on the lookout for a talented Junior Graphic Designer to add some visual magic to our team.


Here is what you will be doing 👇


  • Will be responsible to design creatives for upcoming app events, collaterals, offline marketing, social media layouts
  • Must be able to create a meaningful design keeping consistency across all designs as per brand guidelines.
  • Would need to design creatives that denote functionality
  • Be regularly updated on the latest design trends and share inputs on improving design tonality/ language for the brand
  • Must assure timely delivery of all campaigns.
  • Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
  • Coordinating with art services, web designers, marketing, printers, and colleagues as necessary.
  • Contributing to team efforts by accomplishing tasks as needed.
  • Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop, Illustrator, and After effects.
  • Review final layouts and suggest improvements when necessary.
  • Someone who understands Brand Identity, Branding
  • Bonus Points if has an understanding of animation on Aftereffects / Can make small basic videos and GIFs


Qualifications


  • Bachelor’s degree in graphic design or a related field.
  • Minimum 1 year of experience as a graphic designer or in a related field.
  • Demonstrable graphic design skills with a strong portfolio.
  • Proficiency with required desktop publishing tools, including Photoshop, InDesign and Illustrator.
  • A strong eye for visual composition.
  • Effective time management skills and the ability to meet deadlines.
  • Able to give and receive constructive criticism.
  • Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
  • Experience with Adobe Photoshop, Illustrator, After-effects, and other relevant software.



 

Read more
Alien Brains
at Alien Brains
5 recruiters
Praveen Baheti
Posted by Praveen Baheti
Kolkata
1 - 7 yrs
₹3L - ₹8L / yr
skill iconAdobe Illustrator
User Experience (UX) Design
skill iconHTML/CSS
Graphic Designing
Adobe After Effects
+1 more
We are looking for a Graphic Designer, who can work on designing posters, creating animation videos, and also templates for our website. The designer will also get a chance to the lead Graphic Team if we feel that you're the one with that extra knack, the one we are looking for.
Read more
Corusview IT services Pvt. Ltd
Rahul Pawar
Posted by Rahul Pawar
Indore
3 - 6 yrs
₹4L - ₹15L / yr
LAMP Stack
skill iconRuby on Rails (ROR)
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconJavascript
+6 more
we are looking for Full stack Developer– Ruby, Ruby on Rails
Having and Hands on experience in the particular Domain.
– JavaScript, jQuery, Angular, React/Redux, Backbone
– RSpec, Capybara, Factory Girl
– Resque, Sidekiq
– Elasticsearch, Sphinx
– Deploy with Capistrano, Mina or Heroku
– Chef, Amazon Web Services
– PostgreSQL, MongoDB, Redis, Memcached
– Active Admin
– Spree, LocomotiveCMS
– REST API
– Coffescript, HAML, SASS, LESS
Read more
Crowdfire
Navi Mumbai, Mumbai
3 - 5 yrs
₹5L - ₹20L / yr
Search Engine Optimization (SEO)
Facebook Marketing
Blockchain
Email Marketing
Business Development
+2 more
WazirX is India’s largest and the most trusted cryptocurrency exchange. Now, it's also available for everyone across the globe. We’re looking for someone who can help us grow our user base, and make WazirX the go-to cryptocurrency exchange for all the countries. If you want to be part of a team that truly cares about the blockchain revolution, and shape the future of a decentralized financial world, read on. About the job: - You will be responsible for churning out good and informative content, and market it - You will plan, execute, and test different innovative marketing campaigns to attract new users on WazirX - You will also work on paid marketing activities on Google Ads, Facebook, and more - You will be responsible for managing, monitoring, and growing our social media - You will partner with external stakeholders like YouTubers, bloggers, different platforms etc., to promote, and grow WazirX - You will come up with creative ways to increase WazirX brand awareness in the crypto ecosystem About you: - You have 3-5 years of experience in working for a FinTech consumer product - You are an expert in paid social, paid search, email drip campaigns, conversion optimization, A/B testing, and SEO - You are a crypto enthusiast, and comfortable with working in a fast-paced environment - You are a data-driven person Sounds like you? Send an email to priyanka at wazirx dot com right away 🚀
Read more
Bitpod
at Bitpod
2 recruiters
Bitpod Technology
Posted by Bitpod Technology
Remote, Hyderabad
1 - 8 yrs
₹4L - ₹16L / yr
skill iconJavascript
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconKubernetes
+1 more
Skills Required:1+ years of in-depth experience in JavaScript.UI: Good expertise in ReactJS, Redux, Mobx. Experience in React-Native is a plus.NodeJS: Strong expertise in Express, Passport. Experience in Loopback is a plus.NoSQL: Strong expertise in MongoDB and Redis. Experience in other NoSQLs like PouchDB, Cassandra is a plus.Tooling: Bundlers: Strong experience in configuring and managing Webpack with Babel plugins.TDD: Good experience in setting up and maintaining TDD frameworks like Jest, Mocha, Chai, Karma.Concepts: In-depth understanding of designing and implementing Rest API. Familiarity with OpenID/OAuth 2.0 flows, in context of integrating nodejs applications with it. Prior work with compilers, language processors, ASTs is a definite plus.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos