
Tech Support Engineer
Job Description
Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.
To meet the qualifications specified:
1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.
2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.
If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.
Roles and Responsibilities
Technical Expertise:
Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.
Customer Support:
Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.
Documentation and Reporting:
Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.
Quality Assurance:
Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.
Communication Skills:
Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:
Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.
Compliance and Security:
Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.
Required Skill Set:
MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

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Company name: PulseData labs Pvt Ltd (captive Unit for URUS, USA)
About URUS
We are the URUS family (US), a global leader in products and services for Agritech.
SENIOR DATA ENGINEER
This role is responsible for the design, development, and maintenance of data integration and reporting solutions. The ideal candidate will possess expertise in Databricks and strong skills in SQL Server, SSIS and SSRS, and experience with other modern data engineering tools such as Azure Data Factory. This position requires a proactive and results-oriented individual with a passion for data and a strong understanding of data warehousing principles.
Responsibilities
Data Integration
- Design, develop, and maintain robust and efficient ETL pipelines and processes on Databricks.
- Troubleshoot and resolve Databricks pipeline errors and performance issues.
- Maintain legacy SSIS packages for ETL processes.
- Troubleshoot and resolve SSIS package errors and performance issues.
- Optimize data flow performance and minimize data latency.
- Implement data quality checks and validations within ETL processes.
Databricks Development
- Develop and maintain Databricks pipelines and datasets using Python, Spark and SQL.
- Migrate legacy SSIS packages to Databricks pipelines.
- Optimize Databricks jobs for performance and cost-effectiveness.
- Integrate Databricks with other data sources and systems.
- Participate in the design and implementation of data lake architectures.
Data Warehousing
- Participate in the design and implementation of data warehousing solutions.
- Support data quality initiatives and implement data cleansing procedures.
Reporting and Analytics
- Collaborate with business users to understand data requirements for department driven reporting needs.
- Maintain existing library of complex SSRS reports, dashboards, and visualizations.
- Troubleshoot and resolve SSRS report issues, including performance bottlenecks and data inconsistencies.
Collaboration and Communication
- Comfortable in entrepreneurial, self-starting, and fast-paced environment, working both independently and with our highly skilled teams.
- Collaborate effectively with business users, data analysts, and other IT teams.
- Communicate technical information clearly and concisely, both verbally and in writing.
- Document all development work and procedures thoroughly.
Continuous Growth
- Keep abreast of the latest advancements in data integration, reporting, and data engineering technologies.
- Continuously improve skills and knowledge through training and self-learning.
This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Requirements
- Bachelor's degree in computer science, Information Systems, or a related field.
- 7+ years of experience in data integration and reporting.
- Extensive experience with Databricks, including Python, Spark, and Delta Lake.
- Strong proficiency in SQL Server, including T-SQL, stored procedures, and functions.
- Experience with SSIS (SQL Server Integration Services) development and maintenance.
- Experience with SSRS (SQL Server Reporting Services) report design and development.
- Experience with data warehousing concepts and best practices.
- Experience with Microsoft Azure cloud platform and Microsoft Fabric desirable.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Agile methodologies.
We are currently seeking a full stack software engineer that can architect, design, develop and test applications using the following technologies: React JS, Spring Boot and REST API
Responsibilities:
· Architect and design scalable, resilient, and cost-effective solutions
· Lead the engineering team on all design and development work.
· Hands on with implementing solutions and functions which collaborates with AI/ML products.
· Experience with system diagrams, technical specifications, implementation and support plans.
· Can work in close association with team and communicate efficiently with senior management on various Tech development aspects.
Qualifications:
· Bachelor's degree/Masters/MS in Computer Science, Information Technology or a related field..
· 8+ years of experience architecting and designing software solutions.
· 5+ years of experience using UI based technologies such as JavaScript/Typescript, React and/or Next JS
· 5+ years of development experience with Object Orientated Programming (e.g., Java, C++)
· 5+ years of experience with (CI/CD) and Agile methodology
· 5+ years of experience building large scale distributed applications.
· Hands on experience developing custom file viewers.
· Experience with web development frameworks, databases, and version control systems
· Hands on experience with integrating the front end with the back end using REST API’s
Job Summary
We are seeking an experienced Databricks Developer with strong skills in PySpark, SQL, Python, and hands-on experience deploying data solutions on AWS (preferred), Azure. The role involves designing, developing, and optimizing scalable data pipelines and analytics workflows on the Databricks platform.
Key Responsibilities
- Develop and optimize ETL/ELT pipelines using Databricks and PySpark.
- Build scalable data workflows on AWS (EC2, S3, Glue, Lambda, IAM) or Azure (ADF, ADLS, Synapse).
- Implement and manage Delta Lake (ACID, schema evolution, time travel).
- Write efficient, complex SQL for transformation and analytics.
- Build and support batch and streaming ingestion (Kafka, Kinesis, EventHub).
- Optimize Databricks clusters, jobs, notebooks, and PySpark performance.
- Collaborate with cross-functional teams to deliver reliable data solutions.
- Ensure data governance, security, and compliance.
- Troubleshoot pipelines and support CI/CD deployments.
Required Skills & Experience
- 4–8 years in Data Engineering / Big Data development.
- Strong hands-on experience with Databricks (clusters, jobs, workflows).
- Advanced PySpark and strong Python skills.
- Expert-level SQL (complex queries, window functions).
- Practical experience with AWS (preferred) or Azure cloud services.
- Experience with Delta Lake, Parquet, and data lake architectures.
- Familiarity with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins).
- Good understanding of data modeling, optimization, and distributed systems.
- 3-4 years of Lighting experience.
- 2 years in Visualforce.
- Must have ability to integrate with third party applications using REST/SOAP.
- Must have technical design skills.
- Must be able to collaborate with business to gather requirements.
- Good to have Apex design patterns.
- Must have PD-1 certifications, any other certification is added advantage.
- Must have product knowledge on Sales, Service, Experience cloud knowledge.
- Understanding of cross-platform design principles.
- 2+ years of mobile software development experience. 1+ years of iOS and Android development experience with React Native.
- Good Experience in JavaScript, Typescript and React Native, strong familiarity with native mobile application development either Android or iOS.
- Solid understanding of mobile development concepts; APIs consumption, power optimization, user interaction design, application security.
- Coding for the mobile environment, experience integrating third-party SDKs into apps.
- Application lifecycle management with both Apple App Store and Google Play store.
- Superior critical thinking, analytical, evaluation, and problem-solving skills.
- Self-directed and proactive, work collaboratively with team members and independently; thinks beyond the immediate problem.
- Experience using Flutter and Firebase
- Experience using mobile testing frameworks and methodologies
- Familiarity with Material UI (or similar)
- Familiarity with UX testing and user research
Post: PHP Developer
Gender: Male/Female
Qualification:Bcs,B.E, MCA.
Experience: 2 Years
3 Technical Skills:
1) CodeIgniter
2)MySQL
3) jQuery & javascript
Job Description:
1.PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.
2.Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end.
3.Integration of user-facing elements developed by front-end developers
4.Build efficient, testable, and reusable PHP modules
5.Solve complex performance problems and architectural challenges
6.Integration of data storage solutions,
Responsibilities:
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
- We are a startup team of 60+ amazing & diverse individuals from various backgrounds, ethnicities, and ages.
- We are an employee-first Product Company (not a service-based business), and you get to be a part of an amazing product roadmap.
- This is a 100% remote working opportunity with occasional company & team meetups (which is a lot of fun!)
- We guarantee your experience to be 10x more enriching and faster than a traditional MNC environment
- We work on exciting technologies and are open to try out new things.
- We are close-knit like a family and motivate each other to grow constantly
- We are looking for full stack developers with both front end & backend experience (Angular & .NET & MS SQL)
- In case you don't have much front-end experience in Angular not to worry but backend experience in .NET is critical.
- You should have at least 1 year of relevant experience and not more than 5 years of experience.
- You are interested in being a part of a startup journey of a Product Company.
- Understand existing Web applications & Develop and maintain .NET Web applications
- Deliver within specified timelines and up to expected quality standards
- Enhance Web applications as per client change requests
- Ability to migrate applications from Angular 1 to Angular 2 and above
- Perform root cause analysis to address issues reported
- Liaise with peers, if required, and coordinate with other teams (DB, Testing, Front-end) to ensure timely and qualitative delivery.
- Employee Medical Insurance
- Flexible Working Hours
- Remote Working (Freedom to work from anywhere)
- Fast-paced & employee-first work culture enabling you to grow faster
- Gain deep insight into the Marketing & Advertising industry
- Opportunity to interact with clients
- Performance-driven culture – 6 months appraisal cycle
- Strong knowledge of Net Core 2.0 with more than 2 live projects
- Basic front-end knowledge of Angular 2+, HTML Javascript, and JQuery skills
- SQL Server 2012/2016
- MVC, Design Patterns & Object-oriented analysis and design (OOAD)
- Strong analytical skills
- Fast self-learning attitude
- Exhibit trust & self-respect
- Are a good team player
- Able to manage work & deadlines
- Strong knowledge of Front-end (Angular 2+)
- Knowledge of ASP.Net Web forms
- Experience with Git
- Familiarity with Azure & AWS platforms
- Leadership/Mentoring skills
❖ Performing requirement analyses by interacting with BA, PM, and
Architect.
❖ Developing high-level and detailed designs.
❖ Design, Develop, Test, Implement and Maintain high-volume, lowlatency applications for critical systems and delivering highavailability and performance.
❖ Writing well designed, testable, reusable, efficient code.
❖ Conducting configuration of your own work.
❖ Reviewing the work of other developers and providing feedback.
❖ Mentor and manage the dev team.
❖ Collaboration with testing team for Integration Testing
we will provide upto 30LPA...
- Creating Rest based Backend for both Web & Mobile Apps
- Standard Code Quality
- Can work on both SQL and NoSQL DB
- Familier with GraphQL
Required Candidate profile
- Experience creating backend using Node.JS- Hands on experience with JavaScript Development on both client and server-side
- Experience with modern frameworks and design pattern
Perks and Benefits
Overtime Incentives and Flexible Office Hours












