Cutshort logo
For Employers
Infinx Healthcare logo
Desktop Support Engineer
Desktop Support Engineer
Pyxidia TechLab's logo

Desktop Support Engineer

Agency job
0.6 - 1 yrs
₹1.4L - ₹2L / yr
Mumbai, Andheri east
Skills
Remote desktop
IT service management
ITIL
IT asset management
Hardware troubleshooting
Software troubleshooting
Printer support
Microsoft Outlook

Tech Support Engineer

Job Description

Technical Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role. 3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.


Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams. Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions. Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues. Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries. Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides. Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements. Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution. Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems. Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.


Required Skill Set:

MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.  

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Infinx Healthcare

Founded :
2012
Type :
Services
Size
Stage

About

Infinx is a healthcare technology company that provides intelligent payment lifecycle solutions to healthcare providers. With its AI-driven Prior Authorization Software and revenue cycle management solutions, Infinx streamlines preauthorization workflows and solves reimbursement bottlenecks in the healthcare industry, ultimately increasing revenue and improving patient satisfaction for its customers. Infinx has a long history of satisfying customers and creating great solutions. The company collaborates with the best and brightest to create innovative and scalable solutions that improve the bottom line of healthcare providers. Infinx operates in the healthcare industry, specifically in the areas of preauthorization workflows, revenue cycle management, and reimbursement solutions.
Read more

Company social profiles

N/A

Similar jobs

Baxture Technologies
at Baxture Technologies
1 candid answer
Baxture Technologies
Posted by Baxture Technologies
Office No. 605, 6th floor, City Avenue - By Kolte Patil, Shankar Kalat Nagar, Wakad, Pimpri- Chinchwad, Maharashtra 411057
2 - 3 yrs
₹3L - ₹7L / yr
Search Engine Optimization (SEO)
Campaigns
skill iconGoogle Analytics
Social Media Marketing (SMM)

Location: Pune 

Work Mode: Work from Office 

Experience: 2-3 Years 

Working Days: Monday to Friday 

Industry: IT Services & Consulting 

About Baxture 

Baxture is an IT consulting and technology services company helping businesses build, modernize, and scale digital products and software solutions. Our capabilities span Custom Software Development, Product Engineering, UI/UX, QA, DevOps, Cloud, AI-powered solutions, and Software Support & Maintenance. 

We work across multiple industries and combine technology, engineering expertise, and business understanding to solve real-world challenges. 

About the Role 

We are looking for a self-driven Marketing Associate who can combine digital marketing, content creation, SEO, and sales enablement to strengthen Baxture’s digital presence. 

This role is ideal for someone who understands the IT services industry, enjoys creating content around technology and business, and can independently take ownership of marketing initiatives from planning and creation to execution and performance analysis. 

What You’ll Do 

SEO & Website Growth 

  • Conduct keyword research and identify opportunities to improve Google search visibility. 
  • Create and optimize website pages, landing pages, blogs, and SEO-focused content. 
  • Use Google Analytics and search performance insights to understand traffic and improve website visibility. 
  • Identify content gaps and opportunities for organic growth. 

Content & Social Media 

  • Research and write blogs, thought leadership content, website copy, and technology-focused content. 
  • Create engaging content for LinkedIn, Facebook, Instagram, and X. 
  • Repurpose blogs and long-form content into social posts, carousels, newsletters, and other formats. 
  • Build and own the marketing and social media content calendar. 

Sales Enablement & Campaigns 

  • Create white papers, newsletters, brochures, flyers, sales decks, pitches, one-pagers, conference announcements, and reusable marketing templates. 
  • Plan and execute email marketing campaigns using Brevo. 
  • Work with sales teams to create content that supports business development. 

Stakeholder Collaboration 

  • Work directly with founders, leadership, sales, project managers, designers, and technical teams. 
  • Understand business objectives and translate them into actionable marketing plans. 
  • Work with internal subject matter experts to turn technical knowledge and project insights into compelling content. 

AI & Creative Tools 

  • Use tools such as ChatGPT, Claude, Gemini, Gamma, and Genspark for research, ideation, content creation, and presentations. 
  • Evaluate, fact-check, and refine AI-generated content rather than relying on raw outputs. 
  • Have basic proficiency in Figma and a good understanding of visual communication. 
  • Create visual concepts and AI-generated references that can be effectively communicated to designers. 

What We’re Looking For 

  • 2–3 years of experience in digital marketing, content marketing, or a similar role. 
  • Previous experience in IT services, IT consulting, software development, SaaS, or product engineering
  • Experience working in a startup or fast-growing technology company is preferred. 
  • Experience creating content for the US market or US-focused businesses is preferred. 
  • Good understanding of IT services such as Software Development, Product Engineering, UI/UX, QA, DevOps, Cloud, AI, and Automation. 
  • Hands-on understanding of SEO, keyword research, content marketing, social media, email marketing, and analytics. 
  • Strong writing, research, communication, and storytelling skills. 
  • Ability to manage multiple initiatives and work independently. 
  • Portfolio or work samples are required. Please include a portfolio link in your CV or attach samples of blogs, website content, social media campaigns, newsletters, sales collateral, or other relevant marketing work when applying. 

Good to Have 

  • Hands-on experience with paid digital marketing, including Google Ads, LinkedIn Ads, Meta Ads, or other performance marketing platforms. 
  • Understanding of campaign targeting, lead generation, conversion tracking, and paid campaign performance metrics. 

What We Value 

We are looking for someone who owns the content, not just the task

You should be curious enough to identify opportunities, confident enough to ask questions, creative enough to develop new ideas, and self-driven enough to take them from concept to execution without waiting for the next task to be assigned. 

Why Join Baxture? 

  • Work across multiple domains: Gain exposure to different industries, technologies, products, and business challenges. 
  • Join a young, growing team: Work in an environment where new ideas are encouraged and individual contributions are visible. 
  • Work closely with leadership: Collaborate directly with founders, senior leadership, sales, and technology teams. 
  • Build technology marketing expertise: Create content around AI, software engineering, product development, QA, DevOps, cloud, and emerging technologies. 
  • Work with modern AI tools: Make AI a practical part of your everyday marketing workflow. 
  • Take real ownership: Develop ideas, build campaigns, experiment, measure results, and see the impact of your work. 

If you’re someone who doesn’t wait for the next task and enjoys turning technology, business insights, and ideas into meaningful marketing content, we’d like to hear from you. 

Read more
Ashra Technologies
Bengaluru (Bangalore)
8 - 15 yrs
₹20L - ₹25L / yr
skill iconJava
skill iconSpring Boot
Microservices Architecture
skill iconAmazon Web Services (AWS)
Kafka
+6 more

🚀 We're Hiring | Java Lead | Bangalore

Are you an experienced Java Lead passionate about building scalable, cloud-native enterprise applications? We're looking for a hands-on leader with strong expertise in Java, Spring Boot, Microservices, and modern backend technologies to drive high-impact development initiatives.

📍 Location: Bangalore

💼 Employment Type: Contract to Hire (C2H)

🧑‍💻 Experience: 8+ Years

Key Responsibilities

  • Design, develop, and maintain high-performance Java-based applications using modern frameworks.
  • Lead the development of scalable microservices and RESTful APIs.
  • Collaborate with cross-functional teams to deliver robust, secure, and high-quality software solutions.
  • Build and optimize backend services with Spring Boot, Spring MVC, and Spring Security.
  • Develop efficient database solutions using SQL and ORM frameworks such as Hibernate/JPA.
  • Integrate messaging systems like Kafka or RabbitMQ for event-driven applications.
  • Participate in architecture discussions, code reviews, and technical mentoring.
  • Implement CI/CD pipelines and containerized deployments using Docker, Kubernetes, and Jenkins.
  • Ensure adherence to coding standards, best practices, and Agile methodologies.

Required Skills

  • Strong hands-on experience with Java 8/11/17
  • Expertise in Spring Boot, Spring MVC, and Spring Security
  • Strong understanding of Microservices Architecture
  • Experience in developing REST APIs
  • Hands-on experience with Hibernate/JPA
  • Strong SQL skills with MySQL, PostgreSQL, or Oracle
  • Experience with Kafka or RabbitMQ
  • Proficiency with Git, Maven, and Gradle
  • Experience with Docker and Kubernetes
  • Exposure to AWS, Azure, or GCP
  • Experience with Jenkins and CI/CD pipelines
  • Strong knowledge of design patterns and data structures

Preferred Skills

  • Experience with Spring WebFlux and reactive programming
  • Knowledge of MongoDB or other NoSQL databases
  • Familiarity with Agile/Scrum methodologies
  • Experience with JUnit and Mockito for unit testing

Educational Qualification

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

📩 Interested candidates, please share your updated resume.

Read more
Lynkzo Softwares Pvt Ltd
Pune
3 - 5 yrs
₹7L - ₹14L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconPostgreSQL

Are you interested in creating outstanding, reliable and scalable software?

We at Lynkzo are creating a modern omni channel communication platform for companies to meet the changing requirements in the market.

We are looking for someone who:

  • has hands-on experience with creating/working on scalable applications in Nodejs using various frameworks like Express, Hapi, Fastify, etc and can structure a fairly large codebase properly.
  • has been working as a backend developer for 3+ years.
  • has great experience working in both SQL and NoSQL databases.
  • can extensively test the entirety of the application.
  • can convert real-world business challenges into effective technical solutions.
  • has experience working with an agile/scrum team.
  • can work independently with limited supervision.

*Experience in AWS will be good to have.

Read more
Tecknotrove Systems (i) Pvt Ltd
Mumbai
1 - 5 yrs
₹2L - ₹5L / yr
Unity 3D
Virtual reality (VR)
Augmented reality
Gaming
skill iconC#
+2 more
Job Description:
· Developing simulation must have experiences in VR/AR/MR . Experience with 3D platform.
· Familiar with Unity/ Unreal editor and its features and developing solutions using Unity/Unreal Engine.
· Coding and testing for VR devices.
· Can work on Window/ Web based and l ow-notch design.
· Experience with Version Controller - SVN .
· Experience with Game Implementation.
· Understanding of OOP concepts and knowledge of C #, .Net framework.
Read more
digital consultancy
digital consultancy
Agency job
via Qrata by Revathi Satish
Ahmedabad
2 - 9 yrs
₹15L - ₹30L / yr
skill iconHTML/CSS
skill iconJava
backbase

JOB DESCRIPTION

About Company:-
It's digital consultancy that partners with the world’s leading brands to design and deliver compelling digital products and services for their customers & digital engagement provider for more than 200 of the world’s leading brands. We are a collective of consultants, designers, developers, cloud advisors, and data scientists – spread across 3 continents and 9 offices - who create compelling digital experiences to help clients show they care to the people who matter most - their consumers, patients, and employees.

Required Skills:-

 

-Should have 2+ years of hands on development experience with a degree in computer science, related to information technology, ideally with the focus on banking and wealth management.

-Should have spent most of the career in development

- Hands-on experience in Backbase

- Hands-on experience in Java

- Proficiency in understanding the application architecture

- Able to customize based on the demand and working to coding standards to ensure a robust and mature, development of the functionality within the platform.

-Independently design Responsive design

-Backbase CXP (customer experience portal), CXP Web Library (built-in JS)

-RESTful web services

-HTML5, JS frameworks like JQuery, Angular JS, Bootstrap JS

 -CSS (cascading style-sheets)

-Experience working with Servlets, Filters, Listeners and data sources

-Security, User Access ControlGood to have

  • Maven
  • Any Source code repository like SVN, Git, etc
  • Resolving cross browser compatibility issues
  • Resolving page load / performance issues
  • Experience working with templates (JSP, Google Closure Tools for RIA, Mustache), Backbase widgets, Caches

 

 

Location :- Ahmedabad

Preffered companies:-

Variyas Global Solutions Inc
Capgemini
TCS 
Accenture
IBM
BlueRose Technologies Pvt. Ltd
Xebia 
Sellcraft Global Solutions

 

Read more
Adiyogi Technosoft Pvt Ltd
Kiran Chandiramani
Posted by Kiran Chandiramani
Jodhpur
1 - 7 yrs
₹2L - ₹7L / yr
skill iconAndroid Development
skill iconJava
Android Developer
skill iconReact.js
skill iconReact Native
+4 more

Responsibilities

  • Design and build advanced applications for the Android platform
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Work with outside data sources and APIs
  • Unit-test code for robustness, including edge cases, usability, and general reliability
  • Work on bug fixing and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

  • BS/MS degree in Computer Science, Engineering or a related subject
  • Proven software development experience and Android skills development
  • Proven working experience in Android app development and
  • Have published at least one original Android app
  • Experience with Android SDK
  • Experience working with remote data via REST and JSON
  • Experience with third-party libraries and APIs
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • Solid understanding of the full mobile development life cycle.
Read more
Remote, Bengaluru (Bangalore), Mumbai, NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹5L - ₹10L / yr
Project Management
Delivery Management
Good Clinical Practice
Monitoring
Business Development
+5 more
Senior Level CRA will be involved in project planning, commissioning and execution. Has to oversee project delivery timelines and lead the team members in faster, efficient and effective project execution. Should take the initiative for finding new clients and doing busines development. 
At our organisation, the individual can expect to grow in their career to VP position and establish off shore units in 1 - 2 years
Read more
Data & Cloud Technology serviced based company.
Data & Cloud Technology serviced based company.
Agency job
via Multi Recruit by Ragul Ragul
Chennai, Coimbatore, Madurai
5 - 10 yrs
₹12L - ₹19L / yr
Apache Spark
HiveQL
skill iconAmazon Web Services (AWS)
Data engineering
JSON
+2 more
  • Must have the experience of leading teams and drive customer interactions
  • Must have multiple successful deployments user stories
  • Extensive hands on experience in Apache Spark along with HiveQL
  • Sound knowledge in Amazon Web Services or any other Cloud environment.
  • Experienced in data flow orchestration using Apache Airflow
  • JSON, XML, CSV, Parquet file formats with snappy compression.
  • File movements between HDFS and AWS S3
  • Experience in shell scripting and scripting to automate report generation and migration of reports to AWS S3
  • Worked in building a data pipeline using Pandas and Flask FrameworkGood Familiarity with Anaconda and Jupyternotebook
Read more
Recko
at Recko
1 recruiter
Agency job
via Zyoin Web Private Limited by Chandrakala M
Bengaluru (Bangalore)
3 - 7 yrs
₹16L - ₹40L / yr
Big Data
Hadoop
Spark
Apache Hive
Data engineering
+6 more

Recko Inc. is looking for data engineers to join our kick-ass engineering team. We are looking for smart, dynamic individuals to connect all the pieces of the data ecosystem.

 

What are we looking for:

  1. 3+  years of development experience in at least one of MySQL, Oracle, PostgreSQL or MSSQL and experience in working with Big Data technologies like Big Data frameworks/platforms/data stores like Hadoop, HDFS, Spark, Oozie, Hue, EMR, Scala, Hive, Glue, Kerberos etc.

  2. Strong experience setting up data warehouses, data modeling, data wrangling and dataflow architecture on the cloud

  3. 2+ experience with public cloud services such as AWS, Azure, or GCP and languages like Java/ Python etc

  4. 2+ years of development experience in Amazon Redshift, Google Bigquery or Azure data warehouse platforms preferred

  5. Knowledge of statistical analysis tools like R, SAS etc 

  6. Familiarity with any data visualization software

  7. A growth mindset and passionate about building things from the ground up and most importantly, you should be fun to work with

As a data engineer at Recko, you will:

  1. Create and maintain optimal data pipeline architecture,

  2. Assemble large, complex data sets that meet functional / non-functional business requirements.

  3. Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

  4. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.

  5. Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.

  6. Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

  7. Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.

  8. Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

  9. Work with data and analytics experts to strive for greater functionality in our data systems.

 

About Recko: 

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

 

Working at Recko: 

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

Read more
A Gaming startup
A Gaming startup
Agency job
via Qrata by Mrunal Kokate
Bengaluru (Bangalore)
3 - 9 yrs
₹10L - ₹20L / yr
skill iconJavascript
skill iconHTML/CSS
Gaming
skill iconC++
cocos creator
+2 more
Introduction
As a frontend engineer on one of our game teams, you’ll be a key contributor to developing
amazing games that millions of customers around the world enjoy. We’re always looking for great engineers who want to help us build the next amazing game, or expand and improve an
established game. You’ll design and deliver new game systems, new game features, and new
ways to delight our customers and drive revenue. You should have experience in all phases of software development and be self-directed. If you are an all-around great engineer who is willing to learn and tackle hard problems, there are ways to have a huge impact. As part of a small and growing team you will have great opportunities to build systems from scratch and own them.

Responsibilities
• Working as part of one of our Game team or our systems team.
• Regularly shipping updates to millions of customers.
• Driving the design and iteration of new features and games, making good use of internal and external feedback
• Creating measurable success, be self-directed, and prioritise your own workload

Qualifications
• 4+ years of professional software development experiences
• Programming experience, preferably in Javascript/Java/C++.
• You should have experience with Cocos Creator, Cocos2d-x or Unity and should be willing to work across these engines. Experience with implementing platform specific solutions is a plus.
• An under the hood understanding of software systems, awareness of best practices to build
generic and performant systems are a plus.
• Strong software engineering skills, including strong fundamentals in Algorithms and Datastructures.
• Demonstrated ability to self-direct, and drive work to completion
• Strong communication skills, and the ability to work closely with a team of peers

What do we offer?
• Competitive salary, discretionary annual bonus scheme and stock allowance.
• Flexible timing and work from home days.
• Relocation allowance
• Located in the heart of vibrant Bangalore. Our office is a stones throw from everything you need.
• Beautifully designed large office space.
• Work directly with experienced founders with deep expertise in their fields
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos