Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
with at least 2 years in a lead role).
4.Excellent leadership, communication, and problem-solving
skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
6.Ability to handle high-pressure situations and escalations
effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
Shubham Vishwakarma
Full Stack Developer - Averlon
About SPGConsulting
About
Company social profiles
Similar jobs
Klimb.io was founded by an ISB Alumni who has been solving hiring problems since 2012 and has worked with Naukri.com, Shaadi.com, and Expedia.com etc. Our foundation is based on his extensive experience and domain knowledge in Technology, Software Product Management & Recruiting.
We are seeking a detail-oriented and proactive Accounts Executive responsible for managing day-to-day accounting operations, statutory compliance, payroll, financial reporting, and administrative coordination. The ideal candidate with solid understanding of GST, TDS, and financial reporting, along with the ability to streamline administrative processes and ensure timely execution of recurring and annual financial obligations.
C#
React.jsJob Title: NET Full Stack Developer (5-12 Years
Experience)
Skills: NET Core, C#
F, ReactS, MVC, SQL Server,
Microservices, Azure, RESTful APIs, Agile, CI/CD, DevOps.
Experience: 5 to 12 years in full-stack or backend development.
We are looking for a skilled NET Full Stack Developer to join our team. If you have expertise in .NET Core, ReactJS, and MVC, along with a passion for problem-solving and innovation, this is an excellent opportunity to work on impactful projects in a dynamic environment.
Key Responsibilities:
* Full-Stack Development: Design, develop, and maintain applications using .NET Core, C#, and
* Software Design: Apply design principles, including HLD & LLD, for scalable applications.
* Database Management: Write optimized SQL queries, stored procedures, and dynamic queries.
* Cloud & Microservices: Work with Azure, containerization, and microservices architecture.
* Version Control & Debugging: Use Git, troubleshoot, and debug efficiently.
* Agile Development: Collaborate in Scrum teams, ensuring continuous improvement.
Preferred Qualifications:
* Experience with Azure, AWS, or Google Cloud.
* Familiarity with Cl/CD pipelines, Devops, and application migration.
PHP
Laravel
CodeIgniterYou should have in-depth knowledge of object-oriented PHP programming and MySQL, an understanding of MVC designs specifically Code Igniter, JSON, JavaScript, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3.
Roles and Responsibilities:
- Development and maintenance of Web applications in Code igniter framework.
- DB Schema designing
- UI Designing
- Web services/API endpoint implementation
- Development of back-end process
- UML designing
- Strong in SQL Queries
Company Brief- Bangalore -
NowApps Technologies Pvt Ltd. (http://www.nowappstech.com/index.php) is a company focused exclusively on providing solutions for extended enterprises Our aim is to build a platform that creates more wealth for every stakeholder who directly or indirectly participates in the upstream and downstream supply chain process. We envisage a world wherein every business that operates through channel partners - irrespective of small, medium, or large - can get connected and work on a single platform to provide a unified experience to its customers. For additional information, visit channelkonnect.com.
Share your Cv with below email
operations at nowappstech.com
Flutter
iOS App Development
Android Development- Building and shipping a robust application to Android/iOS devices using a single codebase
- Writing readable and clear code using Dart that will be extensively documented for future use and upgrades
- Sharing feedback and brainstorming ideas with teams to improve the development process
- Understand basic concepts of design for developing user friendly applications
- Stay up to date with the latest technologies
- Familiarize yourself with the different stacks and products.
- Lead development initiatives for other features
- Experience in development of Android/iOS applications and have deployed them on Google Play/App Store
- 3+ years knowledge in mobile app development
- In depth understanding of Object Oriented programming
- Familiarity using Git and IDEs like Android Studio & VS Code
- Understanding of the Agile Software Development Life Cycle and been exposed to Scrum projects
- Knowledge of Dart programming language, Rest APIs and integration of various APIs from third parties
- Comfortable using test cases for debugging code, enhancing performance and reliability
- Track record of successfully managing multiple company or customer websites
- Excellent time-management and communication skills
Our client is a unique personal hygiene brand that has been listed as one of the top 10 startups in 2020 by LinkedIn. The husband-wife founders of the company started the journey of setting up the brand out of a very personal challenge of threatening infections every time one visits a public washroom. Founded in 2013, the company launched a toilet seat sanitiser spray for women that helped sanitize and deodorize toilet seats in public restrooms in just 5 seconds. This product, being travel friendly, saved millions of women from the risk of contracting UTI and soon became the world’s highest-selling product in the category. Apart from the flagship product, this D2C company offers eco-friendly sanitary pads, organic cotton tampons, menstrual cups, toilet papers, anti-pollution dust masks, among others.
Their products are currently available in around 100 cities of India and exported to about 10 countries. This personal hygiene and wellness brand has been awarded as Amazon's SMB Brand of the Year 2020.
As a Performance Marketing/Growth - Head, you will be responsible for the vision, strategy and execution of acquisition campaigns across all the digital platforms like Instagram, Facebook, Google, affiliates etc.
What you will do:
- Executing full funnel digital marketing campaigns including strategy, ad creation, bidding, budgeting, optimization and reporting
- Understanding your brands and products inside out
- Researching competitors and their strategies to find the gaps in the category and accordingly setting up marketing and advertising goals for the brand(s)
- Partnering with creative team and brand marketing to drive ROI through rigorous and systematic creative and narrative testing, focused on optimization and testing new approaches
- Actively managing and growing SEM/SEO campaigns for new and existing categories and markets
- Developing new channels of user acquisition to drive new growth and diversify channel-mix
- Submitting weekly progress reports, presenting the quarterly marketing plan and strategy and ensuring data is accurately entered
- Improving the efficiency of the team through process improvements, decision-making frameworks and automation
- Evaluating the performance of the channels at regular intervals based on relevant KPIs and conducting A/B tests to ensure that performance is increased in the long term
What you need to have:
- Very strong analytical skills, good command over numbers and sharp eye for data driven insights
- Expertise in the areas of SEM
- Knowledge in tools such as Google Analytics, Google Ads and Facebook/Instagram Ads
- Ability to think strategically and structurally while solving growth problems
- A Problem-Solving mindset and willingness to challenge the established norms
Amazon Web Services (AWS)
DockerLocation: Bengaluru
Department: DevOps
We are looking for extraordinary infrastructure engineers to build a world class
cloud platform that scales to millions of users. You must have experience
building key portions of a highly scalable infrastructure using Amazon AWS and
should know EC2, S3, EMR like the back of your hand. You must enjoy working
in a fast-paced startup and enjoy wearing multiple hats to get the job done.
Responsibilities
● Manage AWS server farm Own AWS infrastructure automation and
support.
● Own production deployments in multiple AWS environments
● End-end backend engineering infra charter includes Dev ops,Global
deployment, Security and compliances according to latest practices.
Ability to guide the team in debugging production issues and write
best-of-the breed code.
● Drive “engineering excellence” (defects, productivity through automation,
performance of products etc) through clearly defined metrics.
● Stay current with the latest tools, technology ideas and methodologies;
share knowledge by clearly articulating results and ideas to key decision
makers.
● Hiring, mentoring and retaining a very talented team.
Requirements
● B.S. or M.S in Computer Science or a related field (math, physics,
engineering)
● 5-8 years of experience in maintaining infrastructure system/devops
● Enjoy playing with tech like nginx, haproxy, postgres, AWS, ansible,
docker, nagios, or graphite Deployment automation experience with
Puppet/Chef/Ansible/Salt Stack Work with small, tightly knit product
teams that function cohesively to move as quickly as possible.
● Determination to provide reliable and fault tolerant systems to the
application developers that consume them
● Experience in developing Java/C++ backend systems is a huge plus Be a
strong team player.
Preferred
Deep working knowledge of Linux servers and networked environments
Thorough understanding of distributed systems and the protocols they use,
including TCP/IP, RESTful APIs, SQL, NoSQL. Experience in managing a NoSQL
database (Cassandra) is a huge plus.
HTML/CSSPHP
Javascript
NodeJS (Node.js)React.jsLocation - Bangalore(Bellandur)
Job Description :
Primary Skills :1. NodeJs 2. React JS 3. Javascript
Secondary Skills :1. CICD 2. Testing Framework (Mocha, Chai)- Evaluate detailed business, functional, and high-level technical requirements including recovery, security, and audit.- Design detailed technical components with high-level architecture- Recognize and understand use of design patterns for intermediate applications. - Apply reusability and future state architectures. - Participates and provides feedback in design reviews.- Complete component design documents on assigned projects.- Participate and provide feedback in design reviews. - Develop or confirm detailed project or system change estimates or project plans. Calibrates estimating factors for continuous process improvement.- Develop code for intermediate modules, following documentation and development standards. - Create enhanced technical documentation and implement changes.- Acts a technical expert for consultant application developer(s).- Conduct timely structured code reviews to ensure standards and systems interoperability.- Review and critique team members- code.- Create accurate test plans, conditions, and data. Participate in testing reviews.- Conduct basic levels of module and integration testing according to process standards. Track and resolve moderate defects.- Assists Quality Control (QC) personnel with functional tests.- Identify support issues and initiate action to resolve the problem. - Provide technical assistance.- Analyze and resolve moderate problems.- Execute change management activities supporting production deployment to Developers, Quality Control Analysts, and Environment Management personnel.- Completes and delivers migration or change management form to above parties.
- Plan and execute strategies to increase lead generation, sales through the use of innovative means, database analytics and team management and monitoring.
- Plan and test databases to ensure Tele Sales team has good database at all the times.
- Setting and Meeting sales performance targets.
- Ensure tele sales team is adequately trained on software & processes and the same are followed diligently, including DNC rules without fail.
- Monitor and train the team.
- Supervising Tele calling to persuading customers to become Members as per approved scripts and objections. Monitoring random calls to improve quality minimize errors and track operative performance. At 25% of all Sales must be closed by this Position.
Python
C++
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon