Service Desk Lead

Key Responsibilities

• Perform functional, regression, integration, and UAT testing for Salesforce Commerce Cloud (SFCC) applications.
• Validate SFCC Storefront (SFRA) functionality including PLP, PDP, Cart, Checkout, Promotions, and Payments.
• Test integrations with third-party systems such as payment gateways, OMS, ERP, CRM, and tax services.
• Create and maintain test cases, test plans, and test scripts based on business requirements.
• Execute API testing using tools like Postman or similar.
• Perform cross-browser and cross-device testing.
• Identify, log, track, and manage defects using tools like JIRA.
• Collaborate with developers, business analysts, and product teams for requirement analysis and defect resolution.
• Participate in sprint planning, daily stand-ups, and other Agile ceremonies.
• Support production deployments and conduct post-release validation.

Required Skills & Qualifications

• 3+ years of QA experience in Salesforce Commerce Cloud (B2C Commerce / Demandware).
• Strong understanding of SFCC architecture, Business Manager, and SFRA framework.
• Experience in testing:
• Catalog & inventory management
• Search & sorting
• Pricing & promotions
• Checkout & payment integrations
• Order management flows
• Knowledge of OCAPI / SCAPI testing.
• Hands-on experience with test management and bug tracking tools (e.g., JIRA, TestRail).
• Basic understanding of HTML, CSS, and JavaScript.
• Experience in Agile/Scrum methodology.

🚀 We’re Hiring: AI Engineer (2+ Yrs, Generative AI/LLMs)

🌍 Remote | ⚡ Immediate Joiner - 15days

Work on cutting-edge GenAI apps, LLM fine-tuning & integrations (OpenAI, Gemini, Anthropic).

Exciting projects across industries in a service-company environment.

🔹 Skills: Python | LLMs | Fine-tuning | Vector DBs | GenAI Apps

🔸Apply: https://lnkd.in/dVQwSMBD

✨ Let’s build the future of AI together!

#AIJobs #Hiring #GenAI #LLM #Python #RemoteJobs

Business Intelligence Consultant – Qlik

Role

·      Working through customer specifications and develop solutions in line with defined requirements

·      Strategizing and ideating the solution design (create prototypes and/or wireframes) before beginning to create the application or solution.

·      Creating load scripts and QVDs to support dashboards.

·      Creating data models in Qlik Sense to support dashboards.

·      Leading data discovery, assessment, analysis, modeling and mapping efforts for Qlik dashboards.

·      Develop visual reports, dashboards and KPI scorecards using Qlik

·      Connecting to data sources ( MS SQL SERVER, ORACLE, SAP), importing data and transforming data for Business Intelligence.

·      Translating data into informative visuals and reports.

·      Developing, publishing and scheduling reports as per the business requirements.

·      Implementing application security layer models in Qlik

 Skills Required

·      Knowledge of data visualization and data analytics principles and skills –including good user experience/UI Design

·      Hands-on developer on Qlik Sense development

·      Knowledge of writing SQL queries

·      Exceptional analytical skills, problem-solving skills and excellent communication skills

 Qualifications 

1.      Degree in Computer Science Engineering disciplines or MCA

2.      2-4 years of hands-on Qlik experience

3.      Qlik Sense certification would be preferred

Responsibilities

• Drive new business and build strong relationships with existing clients.
• Grow and drive profitability in the unit numbers.
• Common Point of contact for Client and Agency.
• Taking client briefing and de-briefing the agency spocs.
• Ideation of digital campaigns basis business requirements /trendings.
• Presentation of thoughts to senior management.
• Handling coordination of digital media plans.
• Ensuring the execution as per the plan.
• Task Planning and management for the team.
• Address client queries effectively and in a timely manner.
• Liaison for requirements related to any campaigns.
• Reporting - Campaign /website / social.
• Keep a track of campaign deliverables wrt to committed numbers.
• Monthly review preps.

Requirements

• Presentation Analytics - Adwords/ Google Analytics/Facebook Ads/ Programmatic.
• Communication - Oral / Written.
• In-depth understanding of online marketing tools and social media platforms.
• Ensuring timely approvals from clients.
• Invoice processing and closures with Finance.
• Good knowledge of 360 Digital Marketing Aspects.
• Cross function Team Management.

• Preparing JD understanding the needs of hiring manager as well to ask questions that will help you identify the right candidate(s).
• Screen for basic competence of candidates against a technical job description
• Responsible for full-cycle recruiting: interview, offer, negotiation and close candidates for assigned requisitions.
• Identify & Sourcing candidates through various channels Job boards, LinkedIn, cold calls, Technology forums, as well as the database acquired and Buddy referrals as per the requirements of the company standards.
• Generate Recruitment Dashboard periodically & Maintain MIS. on Talent Acquisition activities
• On boarding of new joiners
• Support and advise on HR policy, ensure compliance to the company's policies.
• Serve as an escalation point for personnel and employee relations issues.
• Handling HRMS.
• Update management on a variety of matters including absence, poor performance and manage terminations
• Research attrition/retention, analysing trends thorough headcount and exit data and recommending appropriate course of action.
• Leave and Attendance management Organise Corporate events and other employee engagement activities
• Organise Corporate events and other employee engagement activities