Cutshort logo
For Employers
SPGConsulting logo
Service Desk Lead
Service Desk Lead
SPGConsulting's logo

Service Desk Lead

Anitha K's profile picture
Posted by Anitha K
5 - 9 yrs
₹6L - ₹15L / yr
Noida
Skills
Service desk
Process improvement
Reporting
Help desk
IT service management
ITIL

Job Description 

 

 

SN 

Required Information 

Details 

Role 

Service Desk Lead 

Required Technical Skill Set 

Excellent Communication skills.  

Team Management,  

Process Governance,  

Reporting,  

Shift & Resource Planning 

Desired Experience Range 

4-8 Yrs. 

Location of Requirement  

Noida 

Keywords 

IT Service Desk, IT Help Desk 

 

 

 

Desired Competencies (Technical/Behavioral Competency) 

Primary Skills 

 

1.Leadership & People Management - Proven ability to lead large 

teams, manage multiple services or 24/7 services, and build a 

high-performance culture. 

2.Strong knowledge of ITIL framework and service desk 

operations. 

3.Experience in managing IT support teams (minimum 5+ years, 

with at least 2 years in a lead role). 

4.Excellent leadership, communication, and problem-solving 

skills. 

5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy). 

6.Ability to handle high-pressure situations and escalations 

effectively. 

Secondary Skills 

1.Previous ITSM / Incident management or Service desk 

experience managing cases and troubleshooting incidents 

2.Strong knowledge in capacity management, resource planning, 

reporting & analytics. 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About SPGConsulting

Founded :
2018
Type :
Services
Size
Stage :
Bootstrapped

About

Your Trusted Staffing and IT Partner
Read more

Company social profiles

linkedin

Similar jobs

Technoidentity
Human Resources
Posted by Human Resources
Hyderabad
7 - 13 yrs
Best in industry
Appium
Playwright
skill iconJava

Job Description

Supercharge Your Career as a Senior QA Automation Engineer at Technoidentity!

Are you ready to solve people’s challenges that fuel business growth? At, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 15 years — and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are looking for a Senior QA Automation Engineer with strong expertise in Web and Mobile automation, capable of owning end-to-end quality engineering across UI, API, and backend layers. The ideal candidate should be proficient in JavaScript-based automation frameworks, Appium, and Playwright, with a strong focus on E2E testing, scalability, and modern AI-driven QA practices.


What Makes You the Perfect Fit?

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
  • 6–8 years of experience in QA Automation (Web & Mobile)


Core Technical Skills

  • Strong programming experience in JavaScript (ES6+)
  • Hands-on expertise in:
  • Playwright (Web + API Automation)
  • Appium (Mobile Automation – iOS & Android)
  • Experience in API Testing (REST APIs using Postman / Playwright / custom frameworks)
  • Strong knowledge of Database Testing (SQL queries, data validation)
  • Working knowledge of Kotlin for mobile debugging/understanding


Automation & Testing Expertise

  • Strong experience in End-to-End (E2E) Testing across Web, Mobile, API, and DB layers
  • Solid understanding of:
  • SDLC & STLC
  • Test Planning & Test Design
  • Automation Framework Design & Development
  • Defect Lifecycle Management
  • Experience in:
  • Functional, Regression, and Integration Testing
  • Cross-browser and cross-platform testing


Web & Mobile Testing

Web Automation

  • Cross-browser testing using Playwright
  • Responsive UI validation

Mobile Automation

  • Native & Hybrid apps (iOS & Android)
  • Experience with real devices, emulators, and simulators


Tools & Technologies

  • Version Control: Git
  • Test Management & Defect Tracking: JIRA, Zoho
  • CI/CD Tools: Jenkins / GitHub Actions / Azure DevOps
  • Cloud Testing Platforms (Good to have): Sauce Labs / BrowserStack


AI & Modern QA Practices

  • Exposure to AI-driven testing tools (self-healing automation, test generation, optimization)
  • Understanding of modern test automation trends and intelligent QA practices


Other Skills

  • Strong analytical and problem-solving abilities
  • Excellent communication and collaboration skills
  • Quick Learning & Development mindset
  • Ability to work in Agile/Scrum environments
  • Mentoring and leadership capabilities
Read more
Remote only
2 - 4 yrs
₹4L - ₹8L / yr
skill iconPython
JSON
LLMS
oops
skill iconJava
+4 more

Role Overview

We are seeking a Junior Developer with 1-3 year’s experience with strong foundations in Python, databases, and AI technologies. The ideal candidate will support the development of AI-powered solutions, focusing on LLM integration, prompt engineering, and database-driven workflows. This is a hands-on role with opportunities to learn and grow into advanced AI engineering responsibilities.

Key Responsibilities

  • Develop, test, and maintain Python-based applications and APIs.
  • Design and optimize prompts for Large Language Models (LLMs) to improve accuracy and performance.
  • Work with JSON-based data structures for request/response handling.
  • Integrate and manage PostgreSQL (pgSQL) databases, including writing queries and handling data pipelines.
  • Collaborate with the product and AI teams to implement new features.
  • Debug, troubleshoot, and optimize performance of applications and workflows.
  • Stay updated on advancements in LLMs, AI frameworks, and generative AI tools.

Required Skills & Qualifications

  • Strong knowledge of Python (scripting, APIs, data handling).
  • Basic understanding of Large Language Models (LLMs) and prompt engineering techniques.
  • Experience with JSON data parsing and transformations.
  • Familiarity with PostgreSQL or other relational databases.
  • Ability to write clean, maintainable, and well-documented code.
  • Strong problem-solving skills and eagerness to learn.
  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Nice-to-Have (Preferred)

  • Exposure to AI/ML frameworks (e.g., LangChain, Hugging Face, OpenAI APIs).
  • Experience working in startups or fast-paced environments.
  • Familiarity with version control (Git/GitHub) and cloud platforms (AWS, GCP, or Azure).

What We Offer

  • Opportunity to work on cutting-edge AI applications in permitting & compliance.
  • Collaborative, growth-focused, and innovation-driven work culture.
  • Mentorship and learning opportunities in AI/LLM development.
  • Competitive compensation with performance-based growth.


Read more
Glan management Consultancy
Surat
1 - 3 yrs
₹3L - ₹5L / yr
company secretory
CS

Position: Company secretory

Experience: 1-3 year for qualification

salary: 30-35k

Location: Surat

Industry: Building material

candidate should have experience in company laws.

experience in listed company prefer.

good communication skill presentable, smart

mail updated resume with current salary--

email: jobs[at]glasolutions[dot]com

satish- 8 8O2 7497 43

Read more
Infomatics Technologies
Shreeniwash Tiwari
Posted by Shreeniwash Tiwari
Remote, Raipur
2 - 3 yrs
₹4L - ₹6L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
MySQL
skill iconGo Programming (Golang)
skill iconRuby on Rails (ROR)
+7 more
  • Create, maintain, test, and fix back-end infrastructure, including databases, data integration, API, core application logic, and other processes that need to be done behind the curtain. Since the job responsibilities can be performed remotely, we simply want our back-end developer to analyze user needs and improve user experience according.
  • proficient in server-side development and optimization of data, including database creation and management and debugging
  • Integrate data from various back-end services and databases
  • Create and maintain software documentation
  • Create user-friendly and intuitive interfaces
  • Create and analyze reliable and secure back-end functionality
  • Maintain, expand, and scale designed database
  • Collaborate with front-end developers and web designers to match visual design intent.
  • Design RESTful APIs
  • Experience working with relational database like mysql/oracle, Mangodb



Read more
Emta infotech
Nisha Anuragi
Posted by Nisha Anuragi
Indore
1 - 2 yrs
₹2L - ₹3L / yr
User Interface (UI) Design
User Experience (UX) Design
CorelDRAW
Adobe Photoshop
skill iconAdobe Illustrator


Graphic Designer – Full Time (Indore)

💼 Experience: Min 1 Year (Freshers not allowed)

💰 Salary: ₹18,000 – ₹25,000

🏢 Industry: IT Services & Consulting

We're hiring a Graphic Designer to create engaging designs and video content for social media and marketing.

🔧 Tools: Canva, Photoshop, Corel, etc.

📍 Location: Indore (On-site)

Must have strong design skills and at least 1 year of experience.


Read more
Gandhinagar, Kudasan
1 - 2 yrs
₹1L - ₹2L / yr
Office Assistant

We're Hiring! Join Our Team at Heer Global Collaborations 🚀


We're on the lookout for passionate and skilled individuals to fill the following positions:


Office Assistant

• Experience: 2-3 years



Read more
Compendious Med Works Pvt Ltd
Aishwarya Singh
Posted by Aishwarya Singh
Lucknow
3 - 6 yrs
₹3L - ₹6L / yr
skill iconJavascript
skill iconAngular (2+)
skill iconReact.js
skill iconAngularJS (1.x)
skill iconVue.js

We are looking for a passionate Full Stack Developer to be responsible for the coding, innovative design and layout of our website. The ideal candidate is someone who works with the Front End, or client-side. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

 

Designation - Full Stack Developer

Salary - Hike on Last CTC

Experience - 3 to 6 years

Location - Lucknow (work from office)

 

Why to choose Compendious Med Works?

  • Payout 2 times more than industry standards.
  • Get a chance to work with US- Based IT Company
  • Global projects & learnings
  • Full-time job opportunity
  • Job-security & satisfaction

 

Expertise & Skills:

  • Expertise in managing translation solutions for website localization.
  • Past experience in working in a Similar Role.
  • Good understanding of Software development life cycle process
  • Be responsible for maintaining, expanding, and scaling our site
  • Excellent communication and teamwork skills
  • 2+ years of experience in back-end technologies.
  • 3+ years of experience in front-end technologies, including HTML5, CSS3, JavaScript, jQuery/PHP/Laravel.
  • Ability to convert comprehensive layout and wireframes into working responsive HTML pages for tablet, mobile, and desktop with an understanding of website architecture and aesthetics.

 

Preferred Skills :

  • 2+ years of experience in  Angular/React/vue js
  • 3+ years of experience in server-side web application logics & integrations.
  • Good understanding of modern standards-based HTML, CSS (SASS/LESS).
  • Expertise in JavaScript coding skills, jQuery & AJAX.
  • Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.
  • Knowledge of SEO optimization.
  • Ability to do Unit testing.
Read more
Skyfi Education Labs
at Skyfi Education Labs
1 recruiter
Abhishek Anand
Posted by Abhishek Anand
Remote only
0 - 5 yrs
₹1.8L - ₹3.6L / yr
English Proficiency
Teaching
Drone Application Development
UAV
We are seeking candidates who have the desire of working as a Teacher, Online Tutor, Coding teacher, kids teacher. Candidates from BTech/MTech, BCA/MCA, BE/ME, B.Sc IT/ M.Sc IT, and other Technical diploma candidates are encouraged to apply. 

Job Details:
1) Work from Home (Full Time )
2) Flexible work hours & location 
3) Live online (1-0-1) classes
4) Passion for Teaching Kids aged 6-18

5) Laptop/PC with Microphone and Camera with Stable Internet Connectivity

6) Good Command over English is a must
7) Are available for a Minimum of 6 months
8) Working on teaching topics like Drone and UAV
9)Helping the kids in learning and growing their knowledge base
10) Hands-on experience in project/drone building will be preferred

Read more
Curefit
at Curefit
1 video
8 recruiters
Suganya M
Posted by Suganya M
Bengaluru (Bangalore)
2 - 4 yrs
₹5L - ₹8L / yr
Digital Marketing
Marketing
Social Media Marketing (SMM)
Affiliate marketing
Google Adwords
+1 more
Strategize and execute the Google Ads marketing plan which will include campaign
planning, execution and optimization of different types of Google Ads (Search Ads, Display
Ads, retargeting, Discovery Ads, and YouTube Ads).
o Be the programmatic expert on campaign performance and optimization by providing
insights into the best strategies and tactics to achieve business objectives
o Leverage first party and third-party data for targeting and insights
o Work closely with the analytics teams to derive meaningful insights and drive a data-backed
strategy
o Own, drive, and report on crucial marketing efficiency metrics such as CAC, ROAS, and LTV
Read more
Technology Solutions’ ,  ‘Managed Ops’ and “Scanner solution
Technology Solutions’ , ‘Managed Ops’ and “Scanner solution
Agency job
via Erflogs Consultant by Nandini Dhar
Bengaluru (Bangalore)
3 - 10 yrs
₹5L - ₹8L / yr
skill iconC#
ASP.NET
MVC Framework
Webforms
ASP.NET MVC
+1 more

Technical Skills to work with http://asp.net/">ASP.NET Web Forms(2) & MVC(1), Win Forms, WCF/Web API, C#, JavaScript & JQuery, Stored Procedures (SQL Server/MySQL), HTML, CSS, IIS

  1. Ability tounderstand requirements by reading Business Requirement Documents(BRD), Functional Requirement Documents(FSD)
  2. Capability to visualize and document functional requirements into technical implementations using technical documentation and unit test cases
  3. Ability to code technical implementations based approved technical designs
  4. White box testing (unit test)
  5. Ability to communicate regarding work related verbal and written
  6. Other required soft skills to work in a team.
  7. Ability to guide junior developers technically.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos