OSBIndia Private Limited

1.      Core Responsibilities

·        Build, maintain and manage a team capable of delivering the data operations needs of the banks data teams and other stakeholders, ensuring the team is right sized, motivated and focused on key goals and SLAs.

·        Maintain, develop and enhance the tools and environments used by the data teams to ensure availability of Development, Test and production environments

·        Manage all data operations database changes observing industry standard software development life cycle approaches with development, testing and deployment supported by comprehensive documentation

·        Manage releases of code from the engineering team to ensure separation of duty

·        As subject matter expert take a key contributing role in data initiatives such as infrastructure development, software tool evaluation, intra company data integration

·        Assess system performance and process efficiency making recommendations for change

·        Identify gaps and technical issues affecting data flows and lead the development of solutions to these

·        Work with internal and external stakeholders to ensure that data solutions are reliably populated on time

·        Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

·        Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

·        Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

·        5 years previous experience supporting datawarehousing, data lake solutions is essential

·        5 years previous experience of Microsoft SQL Server SSIS is desirable

·        Experience with monitoring and incident management is essential

·        Experience of managing a technical team is desirable

·        Experience working in an IT environment

·        Experience working within banking or other financial institutions is desirable

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3.      Knowledge Requirements

·        Strong background of working in data teams

·        Robust knowledge of RDBMS principles and how best to manage environments

·        Strong knowledge of a standardised SDLC is desirable

1.       Core Responsibilities

·      Building feasible solutions/applications for our clients – this includes developing bots using Automation Anywhere new cloud-based platform A360, assisting in the design and development of Automation TaskBots to automate Business Processing involving various technologies including Web & Windows applications, Database, Image Recognition (OCR), PDF Integration, API, and Web Services

2.       Experience Requirements

·      5 plus years of Software Development experience in any RPA tool. Preferably Automation Anywhere

·      Providing guiding and training for customers around the application best practices

·      Assist with guidance for the application environment and helping to troubleshoot if necessary

·      Understand the technological pain areas of prospective customers and helping create a Proof of Concept that aligns to their needs and budget

·      Knowledge Requirements

·      Experience with Automation Anywhere, or related robotic process automation software

·      Programming or development experience (Java, .Net, C#, Visual Basic, VB.net, R, etc.)

·      Scripting knowledge or experience (Python, Perl, VB Script, Shell script, PowerShell, etc.)

·      Experience creating macros

·      Ability to understand and create business process workflow diagrams or procedural documentation

·      Understanding of SDLC, Waterfall, and Agile Development Methodologies

·      Exposure to performance measurement and continuous improvement methodologies

·      Strong problem solving and troubleshooting skills

1.      Experience Requirements

Essential

·      10+ years of experience of Maintaining and Managing a Window Infrastructure environment

·      10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation

·      8+ years of experience of Exchange Server

·      5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.

·      5+ Previous experience within an Infrastructure Management role.

Desirable

·      Exposure to virtualisation technologies VMWare and HyperV

·      Exposure to virtualisation technologies such as Citrix

2.      Knowledge Requirements

Essential

·      10+ years of knowledge of Windows Server 2012 and above.

·      10+ years of knowledge of Active Directory and Group Policy

·      8+ years of knowledge of MS exchange 2013 and above

·      5+ years of knowledge of HLD/LLD design exposure

·      5+ years of knowledge of AWS, Azure Administration

Desirable

·      Knowledge of Citrix thin client & digital workspace.

·      Knowledge of System Centre suite applications.

·      Knowledge of patch management solution

3.      Skill and Competency Requirements

Essential

·      5+ years administration of maintaining an enterprise windows environment

·      5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.

·      5+ years of experience of automation techniques/tools using Powershell.

·      Strong interpersonal and communication skills (Oral & Written).

·      Ability to work independently in a team.

·      Good adaptability and flexibility.

·      Confidence and decision making.

Desirable

·      Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.

1.      Core Responsibilities

·        Leading solutions for data engineering

·        Maintain the integrity of both the design and the data that is held within the architecture

·        Champion and educate people in the development and use of data engineering best practises

·        Support the Head of Data Engineering and lead by example

·        Contribute to the development of database management services and associated processes relating to the delivery of data solutions

·        Provide requirements analysis, documentation, development, delivery and maintenance of data platforms.

·        Develop database requirements in a structured and logical manner ensuring delivery is aligned with business prioritisation and best practise

·        Design and deliver performance enhancements, application migration processes and version upgrades across a pipeline of BI environments.

·        Provide support for the scoping and delivery of BI capability to internal users.

·        Identify risks and issues and escalate to Line / Project manager. 

·        Work with clients, existing asset owners & their service providers and non BI development staff to clarify and deliver work stream objectives in timescales that deliver to the overall project expectations.

·        Develop and maintain documentation in support of all BI processes.

·        Proactively identify cost-justifiable improvements to data manipulation processes.

·        Research and promote relevant BI tools and processes that contribute to increased efficiency and capability in support of corporate objectives.

·        Promote a culture that embraces change, continuous improvement and a ‘can do’ attitude.

·        Demonstrate enthusiasm and self-motivation at all times.

·        Establish effective working relationships with other internal teams to drive improved efficiency and effective processes.

·        Be a champion for high quality data and use of strategic data repositories, associated relational model, and Data Warehouse for optimising the delivery of accurate, consistent and reliable business intelligence

·        Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

·        Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

·        Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

·        5 years Data Engineering / ETL development experience is essential

·        5 years data design experience in an MI / BI / Analytics environment (Kimball, lake house, data lake) is essential

·        5 years experience of working in a structured Change Management project lifecycle is essential

·        Experience of working in a financial services environment is desirable

·        Experience of dealing with senior management within a large organisation is desirable

·        5 years experience of developing in conjunction with large complex projects and programmes is desirable

·        Experience mentoring other members of the team on best practise and internal standards is essential

·        Experience with cloud data platforms desirable (Microsoft Azure) is desirable

3.      Knowledge Requirements

·        A strong knowledge of business intelligence solutions and an ability to translate this into data solutions for the broader business is essential

·        Strong demonstrable knowledge of data warehouse methodologies

·        Robust understanding of high level business processes is essential

·        Understanding of data migration, including reconciliation, data cleanse and cutover is desirable

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

·        Maximum 5 years of Information Technology/Technology Operations/Information Security experience required.

·        Minimum 3 years of experience in Cybersecurity, Identity & Access Management, Role Based Access Control, and Identity Governance is mandatory.

·        Knowledge on User Life Cycle Management, Access provisioning, Access administration is must.

·        Experience with technologies such as Role-Based Active Control (RBAC) and Attribute Based Access Control (ABAC) is required.

·        Experience in User Access Re-certification activities is mandatory.

·        Working knowledge on Active Directory is must.

·        Working experience on any IAM tool (SailPoint/Okta/OneIdentity/Varonis/MIM) would be added advantage.

·        Knowledge on Identity and Access Management role/processes/tools is must.

·        Prior experience in processing IAM requests (Add/Modify/Delete) is must.

·        Experienced in Incident management & Change Management processes.

·        Knowledge of and the ability to adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements.

·        Experience with work-flow management tools such as ServiceNow.

·        Leveraging creative thinking and problem solving skills, individual initiative, and utilizing MS Office (Word, Excel, Access, and PowerPoint).

·        Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback.

·        Identifying and addressing business needs: building relationships with Stake Holders; developing an awareness of Firm services; communicating with the business/stake holders in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor

·        Experience performing user administration tasks for various in-house and third-party applications.

·        Analyzing, prioritizing, and resolving faults to resolution. Resolve tickets according to SLAs and escalation procedures.

·        Strong analytical, problem solving and organizational skills. Be proactive, dynamic, and flexible.

·        Good Communication skills, able to articulate well with business and stakeholders.

·        Education Qualification : Any graduate/post graduate with Computer Science background.