ITSM Consultant / ITSM Tech Lead

Role Summary:

AuxoAI is seeking a skilled and experienced Data Engineer to join our dynamic team. The ideal candidate will have 2+ years of prior experience in data engineering, with a strong background in AWS (Amazon Web Services) technologies. This role offers an exciting opportunity to work on diverse projects, collaborating with cross-functional teams to design, build, and optimize data pipelines and infrastructure.

Responsibilities:

· Design, develop, and maintain scalable data pipelines and ETL processes leveraging AWS services such as S3, Glue, EMR, Lambda, and Redshift.

· Collaborate with data scientists and analysts to understand data requirements and implement solutions that support analytics and machine learning initiatives.

· Optimize data storage and retrieval mechanisms to ensure performance, reliability, and cost-effectiveness.

· Implement data governance and security best practices to ensure compliance and data integrity.

· Troubleshoot and debug data pipeline issues, providing timely resolution and proactive monitoring.

· Stay abreast of emerging technologies and industry trends, recommending innovative solutions to enhance data engineering capabilities.

Qualifications:

· Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

· 2+ years of prior experience in data engineering, with a focus on designing and building data pipelines.

· Proficiency in AWS services, particularly S3, Glue, EMR, Lambda, and Redshift.

· Strong programming skills in languages such as Python, Java, or Scala.

· Experience with SQL and NoSQL databases, data warehousing concepts, and big data technologies.

· Familiarity with containerization technologies (e.g., Docker, Kubernetes) and orchestration tools (e.g., Apache Airflow) is a plus.

We have Internship Training program for COMPLETE IT FRESHERS who want to do learn real time working on live projects in our IT company Logical Soft Tech Pvt Ltd, Indore(M.P) .

We work on several technologies and have training internship on following tech stack :-

1) For Mobile app development ( Android /IOS/ Flutter )

2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )

3) For frontend web design and development : React .JS

4) For Backend web development ( php CodeIgniter / node.js / Java springboot)

5) for SEO/SMM/Digital Marketing / Manual testing

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For more enquiry and detail discussion you may reach our HR Number

Company Name : Logical Soft Tech Pvt Ltd

Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)

Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P

Please call on given HR number if any queries or for detail discussion

• Minimum 5 years of Testing experience , with at least 3 years of Test Automation
• “Automation first” attitude.
• Strong sense of accountability and ownership.
• Good team player and communicator with a flexible, customer-driven attitude.
• Agile / Lean attitude and mindset.
• Believe in daily improvement, easily adapt to change and have fun while doing it.
• Work well independently and within a team.
• Knowledgeable about different Software Delivery Lifecycles.
• At least 1 year experience in using at least one tool for:
• Test automation tools: Selenium Web driver, Postman, RestApi Automation
• Non-functional testing: JMeter, HP LoadRunner

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Experience : 4 Years and above Designation : .Net Developer Location: Navi Mumbai Skills required • Comprehensive understanding of the .NET Framework. • Understanding of Object-Oriented Development • Knowledge in Angular JS will be an added advantage • Good Concept in Jquery, oops • Comprehensive understanding of developing scalable applications with NET 3.5/4.0 Framework, including Visual Studio 2010/2008, C#, ASP.NET, WCF Web Services, and Entity Framework. • Understand UML notations (class diagrams, sequence diagrams, entity relationship diagrams, activity diagrams, etc.) • Experience in building multi-tier, transactional web applications with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA). • Experience in design and optimize LinqToEntity / LinqToObejct / LinqToXML / SQL queries. • Experience of Unit test tools like (N-Unit/Ms Unit) for code quality metrics. • An understanding of Design Patterns (GOF) concepts is preferred. • Working knowledge of Enterprise Architect and TFS is highly desirable. • Understanding of Agile/Iterative development methodologies is highly desirable. • Experience with Test-Driven Development is highly desirable. Eligibility Criteria: • Should be a Graduate • Should Have Good Knowledge and Experience of MVC, C#, LinQ, Jquery, oops , Entity Framework, Angular, Javascript.

• Multiple consumer-grade B2B apps for our agency partners, powering near real-time quoting, streamlined policy administration and claims management
• Safety platform to help transportation fleets understand and improve their safety
• Lead generation apps to build our customer acquisition funnel

• You have experience with software development/coding.
• You learn quickly and can operate independently. You're not afraid to take something on just because you don’t know how to do it yet.
• You not only have the ability or skill to communicate effectively but also have the willingness to be open and honest in your communication.
• You have a growth mindset. You take data-driven decisions and are constantly looking for opportunities to optimize and enhance our customer experience.

• Competitive weekly pay
• Reimbursement for your home-office setup
• Weekly team events to connect with fun, bright coworkers
• Lots of swag!

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the Node Js . You must also possess a strong knowledge of Mongo DB

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Work in a data analyst role and with business intelligence applications
• Document features, technical specifications & infrastructure Responsibilities
• Work cross-functionally to convert business needs into technical specifications

Qualifications

Back-end technologies& Front-end (HTML, JavaScript, CSS), Node js,Mongo Database, MySQL databases

• 1+ years' of experience in web development and software design
• Expertise in Strapi will be a plus point
• should be able to create the APIs
• Payment Gateway Integration( Stripe)

Intro:
Empala is an exciting new fintech launching in Singapore. Empala aims to help workers in the SEA region get access to their pay & helping them save for unexpected expenses. 

Job Description:

As fullstack developer at Empala you will be building and shaping our product. Our current offerings are centered around a React Native app (iOS & Android) with a serverless backend.

Empala is a flat and young organization, meaning every hand has a lasting impact on our product and our culture. You will report directly to the CTO and will in general be working closely with the founders. The job is of course mostly focused on building and maintaining our products, but in a small team you will have to wear a lot of hats, you could get involved in sales, marketing or anything in between, ideally you will see this as a positive thing and a chance to learn more about our users/customers/new areas of work. 

Benefits: 

At Empala we offer a competitive package that will be a mix of salary and employee stock options. We pay ourselves on demand meaning you can get paid for the work you have done when you wish it, be it daily, weekly, monthly or a combination of above. 

Requirements: 

The following requirements are a guideline, if you are missing some points but you are confident that you can master them in a reasonable amount of time there might still be a place for you at Empala. 

Preferred

• React Native 
• Backend tools and frameworks (express or any other, non JS is OK as well) 
• Cloud providers, AWS preferred 
• Git

Other requirements 

• Fluent in english 
• Proactive approach to problem solving 
• A hunger to get stuff done 

Nice to have: 

• Experience with Redux, GraphQL, Typescript, AWS Amplify
• Experience with SCRUM and/or TDD