ITSM Consultant / ITSM Tech Lead

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

1. Roadmap & Strategy (The "Why")

• Own the product roadmap for the Data Platform, prioritizing features like real-time ingestion, data quality frameworks, and self-service analytics.
• Translate high-level business questions (e.g., "We need to track customer churn in real-time") into technical requirements for ETL pipelines.
• Define Service Level Agreements (SLAs) for data freshness, availability, and quality.

2. Technical Execution (The "What")

• Write detailed Technical Product Requirements (PRDs) that specify source-to-target mappings, transformation logic, and API integration requirements.
• Collaborate with Data Engineers to decide on architecture trade-offs (e.g., Batch vs. Streaming, Build vs. Buy).
• Champion the adoption of Data Observability tools to detect pipeline failures before business users do.

3. Data Governance & Quality

• Define and enforce data modeling standards (Star Schema, Snowflake Schema).
• Ensure compliance with privacy regulations (GDPR/CCPA/DPDP) regarding how data is ingested, stored, and masked.
• Manage the "Data Dictionary" to ensure all stakeholders understand what specific metrics actually mean.

4. Stakeholder Management

• Act as the primary liaison between Data Producers (Software Engineers sending data) and Data Consumers (BI Analysts, Data Scientists).
• Manage dependencies: If the backend team changes a database column, ensure your ETL roadmap accounts for it.

🎓 What We Are Looking For

Technical "Must-Haves":

• SQL Mastery: You can write complex queries to explore data, validate transformations, and debug issues. You don't wait for an analyst to pull data for you.
• ETL Knowledge: Deep understanding of data integration concepts: Change Data Capture (CDC), Batching, Streaming, Upserts, and Idempotency.
• Data Modeling: You understand Dimensional Modeling, Data Lakes vs. Data Warehouses, and normalization/denormalization.
• API Fluency: You understand how to pull data from 3rd party REST/GraphQL APIs and handle rate limits/pagination.

Product Skills:

• Experience writing technical specs for backend/data teams.
• Ability to prioritize technical debt vs. new features.
• Strong communication skills to explain "Data Latency" to non-technical executives.

Preferred Tech Stack Exposure:

• Orchestration: Airflow, Dagster, or Prefect.
• Warehousing: Snowflake, BigQuery, or Redshift.
• Transformation: dbt (data build tool).
• Streaming: Kafka or Kinesis.

Summary:

We are seeking an experienced Business Analyst/ERP Functional Consultant to work directly with clients, gathering and validating business requirements and mapping them to Odoo ERP functionalities. The role involves conducting GAP analyses, configuring Odoo applications, and delivering user training both remotely and on-site. The consultant will participate in project meetings, track deliverables, and provide ongoing support and guidance on best practices for using Odoo ERP effectively.

Job Responsibilities

• Provide Odoo ERP Functional Consulting expertise utilizing industry experience, strong knowledge of various business domains, business analysis, best practices, and a pragmatic mindset to facilitate our customer’s most complex business requirements.
• Prepare a detailed scope of work(SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Odoo ERP applications solutions to an exclusive range of customers across high profile assignments.
• Provide architectural direction and guidance to all staff from pre-sales through the delivery cycle specifically for the use of the Odoo ERP Business Applications.
• Design and define customizations and integration requirements in collaboration with Application Developers (Technical Team) for delivering solutions to automate business processes.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases.
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Assist customers maximize strategic business value from Emipro custom business solutions to provide them with a vision of their end state solution and roadmap.
• Evaluate customer’s business requirements, needs, and objectives and convert the same to company processes, solutions, and modules being implemented.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Supply ERP functional consulting and training services at customer sites upon as and when required by Emipro.
• Create, review, and contribute towards implementation deliverables such as functional specifications, test cases, technical solution/ design, standard operating procedures, etc. 
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Ensure that the system accurately meets the defined expectations of the business, proper testing is implemented, and performance and security requirements are closely monitored by working with the Project & Product team of Emipro.
• Troubleshoot issues that arise during configuration sessions.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Create functional requirements as an input to application design.
• Conduct Cut-over, Go-Live processes, and assists the technical staff by testing the behaviour of the system.
• Supervise, Mentor, and Train junior consultants and business analysts on application and implementation methodology.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Document the settings/configurations and prepare proper guidelines that allow other consultants to do further changes or repairs with due efforts. 
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.

Required Skills

• Minimum 3+ years of relevant work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc.
• Strong knowledge in business domains like Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurement, Wholesale Industry, Services or Retails, etc.
• Strong business judgement and common sense
• Master in Product Demonstrations
• The initiative, creativity, and a passion to deliver results that make a difference
• Well-rounded individual with varied interests and experience
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Ability to do multi-task, prioritise and manage time effectively
• Proven experience of working in Migration Projects
• High Focus on Customer Service and is passionate about ensuring customer requirements are met.
• Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
• Team leading or people management experience can be added advantage.

Firmway

Our software’s are used by large corporates and their auditors for automating balance confirmation and accounts reconciliation. We are looking for a star developer who is looking challenging work, shorter deadlines, kickass mentorship, a rock-solid career growth plan.

About the Role

Firmway is looking for a candidate who is willing to with the FinTech Startup to take it to the next level. The candidate must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.

Someone who can take ownership of the responsibility and is willing to go that extra mile. Someone who is hungry for knowledge and wants to climb up the ladder quickly. 

Key Tasks and Responsibilities

• Modifying existing code with new features available in current and future deployments.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Understand user requirements and prepare an algorithm.
• Write clean, high quality, optimized & reusable code.
• Maintain Security of the Application.
• Identifies competitive advantages and technological trends for the benefit of a company.

Key Skills

• Must be proficient in PHP, Laravel, Mysql, AWS technology stacks.
• Must have experience in working on a framework such as Laravel, front-end development skills including Javascript & JQuery.
• Experience with REST-based API Development.
• Knowledge of Object-Oriented Programming (OOP) Concepts, MySQL, CSS3, JSON, XML & MVC.
• Knowledge of Networking and Versioning.
• Familiarity with SQL/NoSQL databases and their declarative query languages.
• Strong programming skills with an understanding of project cycles, development environments, and source control techniques.

Good to Have Skills:

• Ability to work without supervision.
• Efficiently handles tasks in a reasonable amount of time.
• Ability to communicate with clients, colleagues and management to explain complex issues clearly and concisely.
• Excellent learner.
• Multi-task and manage tasks with varying priorities.

Experience: 1 year.

Education : BE / B.Tech / M.Tech / MCA in CS/IT

Benefits

Being part of a startup that’s turning out to be a game-changer, you will be blessed with:

• Freedom to try new things.
• 2 Saturday’s off.
• Dress code – Casual.
• Take-it-when-you-need-it vacation.

Apply here - https://firmway.in/job

For Females Category

Excellent Verbal Communication Skills

We are currently looking for "Business Development Consultant" for US IT staffing for our branch office in Noida, UP.

• Timings are fixed Night shifts (9:00 pm to 6:00 am) with Saturday and Sunday Off
• Both side cab facility.
• In-House Meals are available.

Company Website links:

www.headfield.com

Job Overview

Fitelo is one of the fastest-growing companies. We all work together to serve our clients in the best possible way, and we like to have a lot of fun while we are at it. We are looking for an Angular Developer who will be responsible for building Single Page Applications (SPAs). 

Work Experience: Minimum 2 years 

Job Location: Mohali

Roles and Responsibilities:

• Design and implementation of the overall web architecture.
•  Integration of REST APIs, Firebase.
•  Strong problem-solving and analytical skills.
•  Ensuring high performance on mobile and desktop.

Skills Required:

• Should have expert-level knowledge of HTML5, CSS3, JavaScript/jQuery, Bootstrap, and Angular Js.
• Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
• Should have experience in Response / Adoptive Web Design for desktop, tablet, and mobile- Should have solid understanding and experience with Object-Oriented design and development
• Should have experience in publishing and consuming Services using REST API
• Should have knowledge on experience in JavaScript, Typescript, and Web services.
•  

Industry Type - Wellness / Fitness / Sports / Beauty

Employment Type - Full Time/ Permanent

Education - Any Graduate or Postgraduate- Any specialization

Experience-  Minimum 2 years 

About Company

At FITELO, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals. You have an immense opportunity to learn and grow under the mentorship of our team who have experience working in some of the best organizations like Price water house Coopers, Nissan, IIT, and IndusInd Bank, just to name a few.

1. Build pixel-perfect UIs across Android and iOS mobile platforms.
2. Leverage native APIs for deep integrations with both platforms. 
3. Diagnose and fix bugs and performance bottlenecks for performance that feels native. 
4. Developing and releasing complex, data-driven apps using React Native as the primary application framework. 
5. Proficiency writing Modern JavaScript, including ES6+, and JSX.
6. Maintain code and write automated tests to ensure the product is of the highest quality.
7. Must be able to develop high-performance cross-platform apps using React-Native.