ITSM Consultant / ITSM Tech Lead

Mandatory (Experience 1): Must have a minimum 4+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.

Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.

Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.

Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)

Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.

Mandatory (Note 1) - Total experience should not be more than 7 Years.

Mandatory (Note 2) - Overall Expected CTC should not be more than 15L

We are seeking a highly motivated and results-driven Telesales Executive to join our team in Delhi. This is a full-time office-based role.

Key Responsibilities:

• Make outbound calls to potential customers to promote products/services.
• Generate leads and follow up on existing inquiries.
• Achieve daily/weekly/monthly sales targets.
• Handle customer queries and resolve issues promptly.

Requirements:

• 1-3 years of experience in telesales or a similar sales role.
• Excellent verbal communication skills in English and Hindi.
• Basic computer knowledge (MS Excel, CRM tools preferred).
• Only females are preferred.
• Graduation is mandatory.

We are seeking a motivated and detail-oriented Intern to join our Talent Acquisition team. This internship offers hands-on experience in the recruitment process, from sourcing candidates to coordinating hiring processes. An ideal candidate is eager to learn, highly organized, and passionate about Talent Acquisition.

Key Responsibilities:

• Assist in sourcing and screening candidates through job portals, LinkedIn, and social media.
• Support the team in reviewing resumes and conducting initial candidate assessments.
• Maintain and update the applicant tracking system (ATS).
• Post job openings on various job boards and company career pages.
• Schedule and coordinate interviews between candidates and hiring managers.
• Provide administrative support to the recruitment team.

Qualifications & Skills:

• MBA in HR / Business Administration, or a related field.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to handle confidential information with professionalism.
• Proficiency in Google Suite or Microsoft Office (Word, Excel, Outlook).
• Familiarity with LinkedIn and job portals is a plus.

Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.

Here's what you'll do day-to-day:

• Actively seeking out new sales opportunities through networking and social media.
• A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
• Demonstrating and presenting products and services.
• Account management for key clients of the organisation.
• Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.

Here's what we're looking for:

• People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
• A person who is articulate, organized, detail-oriented, and has the ability to multitask.