POSITION:ITSM Consultant / ITSM Tech Lead
EXPERIENCE: 5-15YRS
NP :IMMEDIATE/10 DAYS
LOCATION: NOIDA
WORK FROM OFFICE
Job Description :
Demonstrates knowledge and experience in the following areas
- Service Management Office ( SMO) setup and operations
- ITIL / ISO 20000 / IT Operations process definition
- Service Integration and Management ( SIAM)
- Managed services operations – both AMS and IMS
- Incubating new services and solutions related to IT Service Management (ITSM)
Shubham Vishwakarma
Full Stack Developer - Averlon
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IT Infrastructure & System Administration
• Manage Windows/Linux servers, desktop systems, Active Directory, DNS, DHCP, and virtual environments (VMware/Hyper-V)
• Monitor system performance and implement improvements for efficiency and availability
• Oversee patch management, backups, disaster recovery, and security configurations
• Ensure IT compliance, conduct audits, and maintain detailed documentation
DevOps & Cloud Operations
• Design, implement, and manage CI/CD pipelines using Jenkins, GitHub Actions, or similar tools
• Manage container orchestration using Kubernetes; deploy infrastructure using Terraform
• Administer and optimise AWS cloud infrastructure
• Automate deployment, monitoring, and alerting solutions for production environments
Security, Maintenance & Support
• Define and enforce IT and DevOps security policies and procedures
• Perform root cause analysis (RCA) for system failures and outages
• Provide Tier 2/3 support and resolve complex system and production issues
Collaboration & Communication
• Coordinate IT projects (e.g., upgrades, migrations, cloud implementations)
• Collaborate with engineering and product teams for release cycles and production deployments
• Maintain clear communication with internal stakeholders and provide regular reporting
Qualifications & Skills
• Bachelor's or master’s in computer science, IT, or related field
• 3-8 years of experience in IT systems administration and/or DevOps roles
• Proficiency in:
o Windows Server (2016/2019/2022), Linux systems
o Cloud platforms (preferably AWS) o CI/CD tools (Jenkins, GitHub Actions, etc.)
o Kubernetes, Docker, Terraform, Python/Shell scripting
o Database management (MySQL, MongoDB)
• Relevant certifications (e.g., MCSA, AWS, DevOps) are a plus
• Strong knowledge of Windows Server (2016/2019/2022) and Windows operating systems.
• Experience with Active Directory, Group Policy, DNS, DHCP, and other Windows-based services.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Proficiency in scripting languages (e.g., PowerShell).
• Strong understanding of networking principles and protocols.
• Relevant certifications (e.g., MCSA, MCSE) are a plus.
Key Competencies
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and work independently
• High attention to detail and a continuous improvement mindset
Bootstrap
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Angular (2+)We are looking UI- Angular candidate with Java Coding experience
- Look for Angular 8 and above heavy profiles [Angular – 75%; Java – 25%]
- The resource should be an expert in Angular.
- CSS knowledge is must.
- MFT is must.
- Should have experience in Java based angular work.
- 25% java questions will be based on Core Java and Java Spring.
Location: Chennai/Pune
React.js
Redux/Flux
JavascriptHTML/CSSAbout us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.
People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.
We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.
About the role:
We are seeking a Sr. Frontend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.
What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skill and love technical challenges
● Lead a team of developers and showcase managerial skills
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/ industry trends and applies them proactively
● Knowledge of software best practices, like test driven development and continuous integration
Must have:
● BE/ B.Tech in Computer Science or a related field or equivalent practical experience
● Proven working experience in frontend programming for a minimum of 3 years
● Good understanding of frameworks like Bootstrap, Backbone, ReactJS, Redux and libraries like jQuery, LESS and Ajax
● Knowledge of performance testing frameworks including Mocha and Jest
● Experience with browser-based debugging and performance testing software
● Strong understanding of server-side scripting and Javascript frameworks, including jQuery
● Aggressive problem diagnosis and creative problem solving skills and client handling skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience with coaching and mentoring junior web developers
● Experience in working with a variety of external frameworks and libraries
● Proven experience integrating with, along with a deep understanding of, service-based Web APIs including REST and/or GraphQL
● Good knowledge of User Interface patterns and techniques to solve common UI problems
Nice to have:
● Familiarity and experience using a variety of architectural design patterns
● Personal projects or contributions to the open source community
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills
Why you’ll love it here:
(Besides working with our team with infinite charm)
● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
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VOIP Developer
- Knowledge on PSTN lines
- Good understanding of TCP/IP protocol stack and practical knowledge of LAN / WAN
- Good knowledge of value-added features such as Voicemail, ACD, IVRS, CTI, etc
- Familiarity with SIP / SDP protocol / Softphones
- Familiarity with OpenSIPS, Kamalio
- Familiarity with Freeswitch
- Familiarity with MySQL
- Knowledge of Linux / server administration
- Familiarity with C language
- Firewall, Security
- Knowledge of WebRTC
- Standard features of Enterprise Communication Servers (PBXs)
- Problem Troubleshooting and debugging techniques (both Hardware and Software)
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
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The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
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● Ability to work on customer relationship management applications
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● The ability to manage your time and plan your day effectively
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Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
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Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
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Android DevelopmentJob Description Responsibilities:
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• integration with third-party APIs.
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• 2yrs experience in React-Native based app development is a must.
• Must have published at least 1 major React-Native app
• Knows how to embed React-Native in a native(iOS/Android) component and vice versa
• Strong focus on app performance.
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• To identify and connect with key decision makers of leading corporates using right channels.
• Solution provider for Pre and post sales offshore, onsite, nearshore requirements.
• Familiarity with software sales / solution sales environments.
• Listening to customer requirements and presenting appropriately to make a sale
• Will be required to sell enterprise software to clients.
• Send focused mailers to key decision-makers informing them of our services and value proposition.
• Make online presentations and demos to "C" level executives
• Will need to plan a lead generation strategy
C++2. Linux OS, shell scripting, Batch Processing ( 7+ years)
3. Troubleshooting Large Scale applicaton ( 7+ years)
4. Java, SpringBoot, MicroServices ( 5+ years desirable – not mandatory)
5. Agile Development Experience ( 5+ years)
6. Complete Development Cycle ( Dev, QA, UAT, Staging) ( 5+ years)
7. OpenShift PaaS Environment ( 5+ years desirable, not mandatory)
8. Good Oral and Written Communication Skills ( 5+ years )
9. AWS Cloud experience desirable (5+ years)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon