ITSM Consultant / ITSM Tech Lead

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

ey Responsibilities

✅ Architect, develop, and deploy AI-powered enterprise applications and intelligent automation solutions.

✅ Translate business requirements into scalable, secure, and production-ready AI systems.

✅ Build and integrate AI/ML capabilities into enterprise platforms and digital products.

✅ Design cloud-native applications leveraging AWS, Azure, or Google Cloud Platform (GCP).

✅ Develop APIs, microservices, distributed systems, and modern integration frameworks.

✅ Implement DevOps best practices, CI/CD automation, and engineering lifecycle processes.

✅ Utilize AI-assisted development tools to improve productivity and accelerate delivery.

✅ Ensure compliance with security standards, governance frameworks, and data privacy requirements.

✅ Collaborate with cross-functional teams, product stakeholders, and business leaders to deliver innovative solutions.

Required Skills

🔹 5+ years of experience in Software Engineering, Solution Architecture, or Enterprise Application Development.

🔹 Strong programming expertise in *Python, Java, TypeScript, or Go*.

🔹 Hands-on experience integrating AI/ML solutions into enterprise applications.

🔹 Experience with cloud platforms such as *AWS, Azure, or GCP*.

🔹 Strong understanding of *APIs, Microservices, Distributed Systems, and Containerization*.

🔹 Experience with *Agile methodologies, DevOps practices, and CI/CD pipelines*.

🔹 Knowledge of secure software development and enterprise governance standards.

🔹 Excellent problem-solving, communication, and stakeholder management skills.

Good to Have

⭐ Experience with *Machine Learning, Generative AI, Intelligent Automation, or LLM-based solutions*.

⭐ Knowledge of *MLOps, Prompt Engineering, Model Monitoring, AI Validation, and LLM Integration*.

⭐ Experience in *Banking, FinTech, Payments, or other regulated industries*.

⭐ Advanced degree in Computer Science, Artificial Intelligence, Engineering, or related fields.

⭐ Certifications such as *AWS/Azure/GCP Solutions Architect, TOGAF, CKA, or Lean Six Sigma*.

⭐ Experience leading engineering modernization, transformation, or automation initiatives.

⭐ Contributions to open-source projects and a passion for emerging technologies.

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

Designation: Project Manager

Location: Ahmadabad

Roles and Responsibilities:

Working closely with the sales team on proposals and pitches for business.

Attending meetings with business development managers and acting as a technical expert.

Manage the entire proposal life-cycle which will include scope finalization, solution review, commercials, and proposal submission.

Working closely and collaboratively with clients to devise effective solutions.

Ensuring that the company service can deliver on the client's requirements.

Working closely with clients to understand and capture requirements.

Replying to clients following requests for information and proposal requests.

Presenting proposals to clients alongside members of the sales team.

Producing detailed costings for clients and ensuring the contract is profitable.

Desired Skills:

Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design, Effort, and Cost Estimation, Proposal Preparation, Client Presentations and Cross-Functional Collaboration.

Should have worked on the presales role in terms of guiding on Innovations in Solution, Identifying Win Themes, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.

Must have Hands-on experience in Solutioning, Design & estimation, sizing and proposal writing.

Ability to work with multiple stakeholders, business units and partners for complex opportunities.

Process Oriented and adherence to reporting and approval requirements.

Significant exposure to various technology stacks in Digital; UX, Mobility, IoT, eCommerce, etc.

Excellent communication and presentation skills.

Experience at working both independently and in a team-oriented, collaborative environment is essential.

Key Skills Required:-

Must have work experience in Project Analysis and Management. Expertise skill sets are like Project Scope Analysis, Prepare Presentation of Scope of Work (SOW), SRS, FRS, DFD, and Project Planning, Time Estimation, Cost Estimation, Resource Allocation and Management, Risk Management, Conflict Management, Project Management, Team Co-ordination and Client Communication etc.

Also, have experience in various Websites and Web Application requirements.

Experience in presales activities

Also, should have excellent interpersonal skill and developed a strong working relationship

Should work with an effective team member and have the ability to deliver efficiently and accurately to tight deadlines.

Should have the confidence to bring the best from the team and deliver quality for the clients.

Looking for someone who has exp working with IT Service Based industries

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Job Profile

A NodeJs developer will be required to deploy and maintain network applications. Manage the exchange of data between servers and users, develop back-end components, and connect applications with other web services. Will also act as a support front-end developer by integrating web-based applications in Angular. With good hand's on experience in Rational Database i.e. MySQL & PostgreSQL.

Desired Candidate Profile

• Minimum 3+ years experience on Node JS
• Mandatory experience of 2 years in Angular 2 & above
• Experience on Bootstrap or any other JS Framework
• Very good knowledge of rational databases MySQL & PostgreSQL
• Good Knowledge of MongoDB.
• Excellent on web technologies including HTML, CSS, JavaScript, AJAX jQuery
• Experience in common third-party APIs
• Strong debugging skills
• Strong analytical skills and problem-solving aptitude

Excellent English writing and speaking skills are a must

Annual CTC : INR. 5,00,000/- to INR. 10,00,000/-

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 30%

Pattern making: 20%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.
   
   

• PHP Web Development experience - Core PHP and PHP frameworks.
• Strong knowledge of PHP web frameworks {such as Laravel, Yii, etc depending on your technology stack}
• Should have positive and adaptive behavior. Strong knowledge of the common PHP or web server exploits and their solutions
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding client requirements & functional specifications
• Developing and maintaining dynamic websites and web applications
• Ensuring foolproof performance of the deliverable
• Must be proficient in PHP, MySQL, CSS, HTML, JavaScript, AJAX, XML
• Experience with Joomla, WordPress, Drupal, Magento would be added advantage.
• Must have the capacity to work independently and as a part of a team
• Eager to learn new web technologies

About OYE! Rickshaw

Oye! connects real Bharat with public transportation and nearby public places via it’s shared, electric, micro-mobility, tech-based marketplace. We solve people's daily commute problems, making it a seamless, reliable, affordable, and convenient experience for our customers. We do it all through our 100% plug-in electric rickshaws.

Job Location:

Delhi

Why Oye! Rickshaw?

• We are working on some of the most complex problems in micro-mobility, electric vehicles. You will be challenging yourself everyday and learn along the way.
• Our team is still small and you will get a chance to work on most interesting and impactful problems. Absolutely no boredom.
• You will be working in a very fast growing early stage startup. You will get a chance to grow as an Oyepreneur very quickly.

What will you do?

• Work with a world class team of developers to build robust secure and scalable systems to power our Geo-spatial, Demand, Availability, Matching, Allocation and other platforms
• Be responsible for building and executing new initiatives and roadmaps for our upcoming initiatives
• Understand the market, customers and build business cases for new product opportunities
• Manage product lifecycle from ideation to launch and beyond
• Use data, creativity, and experimentation to constantly improve the product experience
• Work with designers, engineers, marketing, and other teams to deliver products

What’s the eligibility?

• You have 2-5 years of experience working on building products or problem-solving in a B2C startup / product-first venture
• A very keen product sense exhibited through decisions in the past
• You are data-oriented and believe that everything can be measured, since “what gets measured gets improved” eventually
• You have a good understanding of funnels, cohorts, sprint & agile ways of working, PRDs & wireframes
• You are comfortable with ambiguity, believe in first principles, and have the skill to transform broad ideas into action plans
• You have empathy towards users and colleagues, are creative and excited by ideating/ building  
• You have the business acumen to appreciate and understand levers for business growth and profitability
• You seek high ownership, independent environments and feedback oriented cultures

Why work with us?

• We are working on some of the most complex problems in micro-mobility, electric vehicles. You will be challenging yourself everyday and learn along the way.
• Our team is still small and you will get a chance to work on most interesting and impactful problems. You'd be wearing many hats participating in every phase of development. Absolutely no boredom.
• You will be working in a very fast growing early stage startup. You will get a chance to grow as a technologist and as an Oyepreneur very quickly.