Service Now SecOps Developer

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, eCommerce, SEO, AI SEO, PPC, AI automation, and content writing .Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together .If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Role Overview

We are looking for an Associate Client Account Manager who will support client relationship management and ensure smooth delivery of services across assigned accounts.

In this role, you will work closely with senior account managers, internal delivery teams, and agency partners to maintain strong client communication, coordinate execution, and contribute to client satisfaction and retention.

As E2M continues integrating AI-driven solutions into client services, the ideal candidate should also possess a foundational understanding of AI concepts and their application within digital agency workflows.

Key Responsibilities

• Act as a day-to-day point of contact for assigned client accounts under the guidance of senior team members.
• Support client communication to ensure clarity, responsiveness, and a positive overall experience.
• Coordinate with cross functional teams to ensure timely delivery.
• Assist in managing client expectations, timelines, and deliverables.
• Capture client feedback and communicate insights internally.
• Help monitor account health, delivery progress, and service quality.
• Support account retention and identify opportunities for incremental growth.
• Proactively flag risks, delivery challenges, or client concerns.
• Maintain strong professional relationships with clients and internal stakeholders.
• Collaborate cross-functionally to ensure a seamless client journey.
• Participate in discussions around AI-enabled services by understanding basic AI capabilities and communicating value when relevant.

Requirements

• 2–3 years of experience in a digital marketing, creative, or web design/development agency environment.
• Exposure to handling or coordinating digital/web-based projects.
• Good understanding of digital marketing and web technologies (coding not required).
• Basic understanding of Artificial Intelligence (AI) concepts and their role in digital marketing, automation, or client delivery workflows.
• Strong organizational and multitasking abilities.
• Clear, professional, and structured communication skills.
• Ability to build relationships with clients and internal teams.
• Familiarity with project management or collaboration tools (ClickUp, Basecamp, or similar) is a plus.
• Ability to work both independently and collaboratively.
• Exposure to working with Sales, Pre-sales, or Account Management teams is preferred.
• Strong attention to detail and presentation skills.
• Experience working with North American clients or across time zones is an advantage.

What You’ll Gain

• Opportunity to work with global digital agencies.
• Structured learning and mentorship from experienced account managers.
• Exposure to AI-enabled digital service delivery.
• A high-performance environment focused on client success and quality.
• Clear career progression toward Client Account Manager and Senior Client Account Manager roles.

Company Description

Eassy Onboard LLP is a team of Databricks Certified Data Engineers committed to empowering businesses through data-driven solutions. Specializing in automated workflows, scalable architectures, optimized data pipelines, and AI solutions, we help organizations reduce manual effort, optimize costs, and achieve reliable insights. We ensure secure data operations with robust validation processes and strong data integrity. As an Employer of Record (EOR), we assist global companies in hiring top Indian talent, managing payroll, compliance, and regulatory requirements. Our mission is to accelerate enterprise transformation and enable companies to build future-ready, compliant teams.

Role Description

We are seeking a Senior Data Engineer with deep expertise in Spark/PySpark/SQL to join our data team.

This is a hands-on technical role for someone passionate about building scalable data systems, mentoring engineers, and shaping data strategy.

You will architect systems that power high-performance data processing, enable advanced analytics, and accelerate AI initiatives.

What You'll Do

• Design and evolve scalable, distributed data infrastructure across cloud platforms including GCP and AWS.
• Build and maintain real-time and batch data processing pipelines supporting AI/ML workloads, consumer applications, and analytics.
• Develop and manage integrations with third-party e-commerce platforms to expand the data ecosystem.
• Ensure data availability, reliability, and quality through monitoring and automated auditing.
• Partner with engineering, AI, and product teams on data solutions for business-critical needs.
• Mentor and support data engineers, establishing best practices and code quality standards.

Qualifications

• Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
• 5+ years of software development and data engineering experience with ownership of production-grade data infrastructure.
• Deep expertise scaling Spark, PySpark, and SQL in production, including Databricks or DataProc on GCP.
• Strong understanding of distributed computing and modern data modeling for scalable systems.
• Proficient in Python with experience implementing software engineering best practices.
• Hands-on experience with both relational and NoSQL systems including MySQL, MongoDB, and Elasticsearch.
• Strong communicator with experience influencing cross-functional stakeholders.

Nice to Have

• Experience with job orchestration and containerization tools such as Airflow and Docker.
• Experience working with vector stores and knowledge graphs.
• Experience working in early-stage, high-growth environments.
• Familiarity with MLOps pipelines and integrating ML models into data workflows.
• A proactive, problem-solving mindset with a passion for innovative solutions.

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• Experience : 3-6 years
  Experience in developing full-stack applications at scale
• Should have experience in any of the front-end frameworks like React, Angular, BackboneJS, Ext, etc, and HTML/CSS/Bootstrap.
• Experience in backend technologies like NodeJS, Python, GOLANG, REST web services and Java(OOPS, Collections, DB Access) or any other technology.
•  Hands on experience in JavaScript Concepts (OO-JS, Closures, Unit Testing, Module Patterns etc)
• Good to have skills like REST, Bootstrap, UI Components, CI/CD, NoSQL based DB is added advantage.
• Experience with advanced CSS programming using LESS or SASS is a plus.
• Expertise in of server side technologies and SQL/NoSQL is a plus.
• Experience of JavaScript testing frameworks like Karma, Mocha, Jest etc.
• It involves design the software system, Select algorithms, theories or technologies that will be used for BUSINESS Applications
• Contribute to software development design discussions for new features and new product development
• Strong Problem solving skills and ability to troubleshoot applications & environment issues
• Adaptability, ability to learn faster, Independent, responsible and diligent.
• Good team spirit and interpersonal skills, Excellent Written, Verbal, communication skills, Analytical skills & Business Thinking.

Ideally, you know how to write unit tests and maybe even better write them in TDD. You have knowledge in agile methodologies such as Scrum. You know about GIT and the use of continuous integration tools. You have developed single page JS applications end to end.

Candidate should have a bachelor or Master technical degree or equivalent experience. Strong knowledge in software engineering. Proactive Self Starter, creative thinker in designing, developing and supporting applications. Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.