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Atlassian ITSM Consultant
Atlassian ITSM Consultant
MiraiEdge  Technologies's logo

Atlassian ITSM Consultant

Kavya Mishra's profile picture
Posted by Kavya Mishra
3 - 6 yrs
₹5L - ₹12L / yr
Remote only
Skills
Atlassian
ITIL
ITSM
ITIL management
Workflow management
SLA

Location: Remote / Work From Home

Experience: 3–5 Years

What You'll Do

  • Configure and manage Jira Service Management (JSM).
  • Implement ITSM processes, including Incident, Change, Problem, and Request Management.
  • Create and customize workflows, automation rules, and dashboards.
  • Integrate Jira Service Management with Confluence and third-party tools.
  • Provide technical support and continuously optimize service management processes.

Requirements

  • 3–5 years of hands-on experience with Jira Service Management (JSM).
  • Strong understanding of ITIL and ITSM best practices.
  • Experience with Jira Administration, JQL, and Automation.
  • Knowledge of Confluence and REST API integrations.
  • Excellent communication and problem-solving skills.


Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About MiraiEdge Technologies

Founded :
2025
Type :
Services
Size :
0-20
Stage :
Bootstrapped

About

MiraiEdge provides custom web development and software solutions to help businesses build modern, efficient digital platforms.
Read more

Company social profiles

N/A

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