NOC Engineer

As a Customer Success Execute at Abmiro, you'll play an important role in driving the success of our clients who are using our SaaS product (Rekart). 

You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to fully utilize the capabilities of our software. 

Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & responsibilities

• Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
• Collaborate with clients to understand their unique requirements and goals
• Assist with the setup, configuration and onboarding of customers on the platform
• Provide quick solutions or workarounds to client queries
• Coordinate with the technology team for possible issues/enhancements/feature requests
• Provide technical training and support resources to ensure customers can maximize the value of our software.
• Proactively identify opportunities to optimize and enhance customer workflows using our product.
• Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
• Maintain a deep understanding of our product, including new features and updates.
• Work in shifts to ensure 24/7 technical support coverage for our global customer base.
• Document and maintain training documents and material for customer training purposes.

Preferred candidate profile

• Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
• Experience in technical customer support or a related role in the SaaS product company for 1-3 years
• Strong technical background with the ability to understand and troubleshoot complex technical issues.
• Excellent communication skills, both written and verbal, with the ability to convey technical concepts in a clear and understandable manner.
• Empathetic and customer-focused approach, always ensuring customer success is the top priority.
• Strong problem-solving and critical-thinking abilities.

Perks and Benefits 

• Provident fund 
• Health Insurance. 
• Hell lot of stuff to innovate and learn at the same time 
• Be part of a dynamic young and friendly team that strives for top quality 
• A fantastic work culture 
• Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.

Compliance Officer the Senior/ Compliance Manager, Auditing, Monitoring and Investigations is responsible for the compliance monitoring and auditing activities in APAC. This position will also team with Chief Compliance Officer and APAC Compliance Officer to assist with compliance and ethics-related investigations within the APAC region.

PRINCIPAL RESPONSIBILITIES: · Create, manage, and oversee the annual APAC Compliance Program monitoring plan in coordination with local and regional commercial, CMA, legal, regulatory, and compliance personnel.

• Collect, maintain, and analyze data related to compliance trends identified through the execution of the annual compliance auditing and monitoring plan.
• Assist the APAC Compliance Officer in the execution of Corrective Action Plans (CAPs) and Prevention Plans (PPs), put in place based on trends identified in compiled compliance data.
• Report on an ad hoc periodic basis to the APAC Ethics and Compliance Commitee on the compliance monitoring and auditing systems, cases and trends.
• Assist the Compliance Officer with periodically measuring the effectiveness of the Client APAC Anticorruption compliance program and to develop as well as implement appropriate recommendations.
• Conducting auditing and monitoring activities, including transactional testing, Congresses/Tradeshows, Product Training and Education events and “ride along” monitoring in the field in support of the Local/Regional Compliance Officers.
• Assist with compliance and ethics related investigations, inspections and audits. Follow up on compliance and ethics related investigations to ensure timely implementation of recommendations.
• Coordinate and complete report activities to the APAC Compliance Officer on a periodic basis regarding compliance monitoring, auditing, tracking, and reporting obligations.
• Perform other duties as assigned or required to help ensure an effective Client Anticorruption Compliance Program in the APAC region.
• EDUCATION / EXPERIENCE REQUIREMENTS:
• A Bachelor’s degree is required, with a degree in Healthcare, Business, Accounting, Finance or related field being a plus.
• At least five to seven years of industry experience, preferably with a multinational organization similar to Client. Familiarity with laws and regulations associated with the above risks and related controls is required

Position: Senior Backend Developer: Ruby On Rails

At ReDesyn we’re building a creator economy PaaS that turns creators into creator-preneurs by enabling commerce & fan monetisation features for them in a creator super app! With 10k+ creators and 100,000+ customers, we're expanding our team & looking for experienced professionals to join us in Thane.

Details:-

Package: 15-18 LPA

Travel to Thane: Mandatory, Mon-Sat 10 am to 7 pm.

Work Experience: 3+ years

Joining: within 30-60 days

JD:-

ReDesyn is seeking a highly skilled senior Ruby on Rails Developer to join our dynamic team. As a Ruby on Rails Developer, you will play a crucial role in managing data interchange, maintaining our central database, and ensuring optimal server-side performance to meet front-end demands.

Responsibilities:

• Design, develop, and maintain efficient, reusable, and reliable Ruby code.
• Integrate data storage solutions seamlessly.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Identify and resolve bottlenecks and bugs effectively.
• Contribute to code quality, organization, and automation efforts.

Requirements:

• 3-5 years of experience as a Ruby on Rails Developer or similar role, with software development and infrastructure knowledge as a plus.
• Proficiency in Ruby on Rails, along with standard libraries like RSpec and Devise.
• Strong grasp of Ruby syntax and its nuances.
• Solid understanding of object-oriented programming.
• Familiarity with server-side templating languages (e.g., Liquid, Slim).
• Knowledge of server-side CSS preprocessors.
• Basic understanding of front-end technologies, including JavaScript, HTML5, and CSS3.
• Familiarity with MVC, Mocking, ORM, and RESTful concepts.
• A passion for writing clean, readable Ruby code.
• Ability to integrate multiple data sources and databases into a cohesive system.
• Understanding of fundamental design principles for scalable applications.

If you are a talented Ruby on Rails Developer with a passion for building high-performance, responsive applications, we encourage you to apply. Join our team and be part of our exciting journey in building India's coolest pop culture creator super app.

07-13 years as an Oracle DBA with production support experience, including Oracle 10g and 11g.

07-13 years of experience as an Oracle Apps DBA with Oracle EBS 11.5.10 and R12

Strong understanding of Oracle RDBMS architecture

Hands-on experience with implementation, upgrade, and tuning of:

Large Oracle EBS environments, Oracle EBS in a production environment; throughout all stages of the lifecycle

Enterprise Manager Grid Control

Backup and recovery concepts, including RMAN

Oracle R12, Oracle RAC

Patch assessment and application in an EBS environment with activation of different modules

Performance Tuning (ie. Sql Queries)

Proven experience with multiple operating systems: Linux/Unix/Solaris/Windows

Strong verbal, written, organizational and documentation skills.

Ability to provide accurate and realistic effort estimates, commit and deliver accordingly

Ability to work in a fast paced environment with occasional non-business hours (evenings and weekends) flexibility and able to prioritize and juggle multiple projects.

Ability to work productively in a team environment and participate as a positive and cooperative team member.

MS in CS or BS/ BA in Computer Science with five years of relevant work experience.

Candidates should be flexible for Night shifts/Weekend Shifts

Preferred Skills:

Experience with Engineered Systems (ie. ODA's)

Oracle Data Guard

Oracle RAC/Multitenant architecture . WebLogic . OEM 13c/12c

R12.2 Upgrade Experience on multiple projects

Experienced with Oracle Identity Management product suite

Immediate Joiners preferred

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developer is responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• General Accounting
• Account Payable/Account Receivable
• Debit/credit, reconciliation
• Bank Receivable and Bank Payable.
• TDS, Tax rules
• Balance sheet
• Bank and other reconciliation's

Job Description

• Architect highly scalable, highly available systems with minimal guidance.
• Developing p2p infrastructure systems to support blockchain interoperability
• Establishing policies and procedures that produce secure, high-quality software
• Write and review technical proposals
• Improve engineering standards, tooling, and processes
• Coding with concurrency, efficiency and scalability as primary motive
• Document systems, build runbooks, and automate those processes
• Being hands on by writing, testing, and deploying high-performance networking code
• Rigor on clean code, unit testing, code coverage and best practices
• Supporting and Leading the team of junior developers

Required qualifications

3+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack

Go, git, linux, bash, ability to work with Docker.

Nice to have

Experience developing in c++, cryptography and system software development experience, understanding of design patterns, understanding of operating systems and networks.

Description

• Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
• Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
• Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
• Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
• Contribute to the development and achievement of organizational goals and objectives.
• Represent the team and the Cytel organization on project assignments and when working with clients.
• Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.

Required Skills and Experience

• Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
• Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
• Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
• Excellent planning, scheduling, communication, and interpersonal skills.
• Experience working with content management and single-sourcing authoring platforms.
• Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
• Two+ years of experience planning and producing technical documentation for online delivery.

Helpful Skills and Experience

• Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
• Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
• Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
• Experience with GxP compliance concepts and processes.
• Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
• methodologies in a large-company environment.
• Knowledge of basic principles and components of user experience (UX) design.
• Exposure to concepts and tools relating to continuous integration/continuous deployment.
• Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.

Education

• College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.