NOC Engineer

Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.

Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.

Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.

Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.

Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.

Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.

Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.

Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.

Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.

Talent Acquisition Specialist 

Company: IgniteAndRise 

Website: www.IgniteAndRise.in

Job Title: Talent Acquisition Specialist

Employment Type: Full-Time/Part-Time | Remote 

Work Location: Remote (Work-from-home) 

About Us:

IgniteAndRise is a leading HR solutions provider, specializing in both B2B and B2B2C models. Our mission is to connect top talent with the right career opportunities while offering comprehensive HR services to businesses. From startups to established corporations, we drive growth through recruitment, HR management, policy formulation, and strategic HR consulting.

Job Summary:

We are looking for a proactive and resourceful Talent Acquisition Specialist to join our dynamic team. In this role, you'll be responsible for sourcing, identifying, and recruiting top-tier candidates to meet the diverse hiring needs of our clients. If you are passionate about talent acquisition and thrive in a fast-paced environment, this opportunity is for you!

Key Responsibilities:

Commitment: Dedicate a minimum of 6 months to contribute to IgniteAndRise's growth.

Recruitment: Source, screen, and recruit candidates across sectors, with a focus on sales and technical roles.

Candidate Management: Manage the entire recruitment process from first contact to final placement, ensuring a seamless candidate experience.

Strategic Planning: Develop and execute innovative sourcing strategies beyond job portals to attract top talent.

Client Collaboration: Work closely with clients to understand their hiring needs and provide tailored recruitment solutions.

Process Improvement: Continuously assess and improve recruitment processes to ensure efficiency and high-quality placements.

Required Skills and Experience:

Experience: Minimum 2 years of experience in Recruitment.

Communication: Excellent verbal and written communication skills.

Technical Skills: Proficiency with recruitment software and applicant tracking systems (ATS).

Organization: Strong organizational and time-management skills.

Collaboration: Ability to work independently as well as in a team environment.

Networking: Proven ability to build and maintain professional relationships.

Adaptability: Thrive in a fast-paced and evolving work environment.

What We Offer:

Flexible Work Hours: Full-time and part-time options with remote work. 

Compensation: During a 6-month probationary period, a base salary of ₹10,000/month (₹60,000 paid at the end of the contract) plus ₹30,000 for every successful placement.

Post-Probation Benefits: After 6 months, you'll transition to a Fixed CTC salary with a guaranteed 10% hike and potential performance-based hikes of up to 30%.

Training & Growth: Access to training resources, a collaborative culture, and opportunities for career growth.

Payment Timelines: All payments are processed within 45 to 75 days after successful candidate placement.

How to Apply:

We are looking for immediate joiners and serious candidates who are ready to contribute to our growth. If you meet the requirements.

Responsibilities

• Interact closely with design, product, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• Review and Optimize application usage, by monitoring key metrics, for maximum speed and scalability
• Mentoring and guiding the team members.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

Requirements

• 5+ years of relevant work experience as a web developer, UI developer, Angular Developer or front-end engineer.
• Sound knowledge in HTML, CSS & JavaScript.
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with Typescript (Angular 2 & above)
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.
• Passionate to create good design and usability
• A team player with excellent communication skills

We are seeking a creative Content Writer to join our Marketing team and help us guide RemitBee into the future. You will be working closely with the Marketing Team to engage our online audiences around the world and build brand awareness through articles, case studies, educational content, and sales copy. Your work will be one of the crucial factors in determining how the business performs. If you are a creative and innovative problem solver, this role is the perfect fit for you. 

Key Responsibilities: 

• Create the following type of content – blog posts, articles, case studies, educational content, PRs, web and ad copy, sales copy, and email copy. 
• Research and analyze data/information about the content topic. 
• Following SEO best practices in the content. 
• Come up with new ideas and suggestions for topics and content. 
• Be up to date with the latest financial and technology news in North America/Canada/Worldwide. 
• Work closely with the marketing/SEO/content teams. 
• Follow the brand guidelines and voice for content production. 
• Other responsibilities as required. 

Required Skills/Qualifications: 

• 2 to 3 years minimum of professional writing experience 
• Experience in Journalism is a must  
• Fluent in written English, Punctuation, and Grammar 
• A strong portfolio of various content, preferably in the financial or technological domain. 
• A keen eye for aesthetics and details. 
• Excellent communication skills. 
• Use Google Trends 
• Highly organized, with a proven ability to meet deadlines in a demanding environment. 
• Ability to communicate and present ideas and rationales. 
• An ability to self-motivate and be team-centric. 
• Ability to prioritize and manage workload across multiple simultaneous tasks, in a fast-paced work environment, while ensuring delivery of high-quality work and meeting timelines. 
• Experience working with different teams and multiple stakeholders in an agile environment 

Nice to have: 

• Post-secondary degree 
• Publications  
• Technical writing experience 
• Experience working with SEO requirements and being able to perform keyword research 
• Sales/ad copy experience

 Job Description for Sales Representative.

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Inside Sales Representative Responsibilities:

Communicating with customers, making outbound calls to potential customers, and following up on leads.

Understanding customers' needs and identifying sales opportunities.

Answering potential customers' questions and sending additional information per email.

Keeping up with product and service information and updates.

Creating and maintaining a database of current and potential customers.

Explaining and demonstrating features of products and services.

Staying informed about competing products and services.

Upselling products and services.

Researching and qualifying new leads.

Closing sales and achieving sales targets

TeamExtn is looking for a passionate Android Developer. It will be expected from you to build pragmatic solutions on mission-critical initiatives for a Fortune 500 company in the silicon valley. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

Responsibilities:

You will build advanced cross-platform consumer and enterprise mobile applications.

Additionally:

• Participate end to end in the product life cycle: requirements gathering, solution design, development, testing, and implementation
• Be actively involved in interpreting analytics and customer data to improve the user experience.
• Collaborate with Carvana's Engineering, Creative Marketing and Customer Advocate teams.

Required Skills And Experience:

• 4+ years experience in Android development
• Proficiency in Java and/or Kotlin
• Experience with REST web services.
• Built or contributed to at least one Android app
• Experience with third party libraries and APIs
• Understanding of multithreading principles and best practices
• Strong debugging and troubleshooting skills
• Good communication and collaboration skills

Bonus Skills:

• Continuous integration experience with mobile apps
• Automotive industry experience

Interview Process:

We schedule a technical round that can go up to 2 hours, where we have technical discussions plus remote pairing sessions.

We double-check the potential team member is a culture fit. Culture fit is as important to us as writing code. Once we know that you are a great fit, we discuss and finalize numbers on the same call. You will have three days to take up the offer.

TeamExtn is a niche software consulting agency to implement pragmatic solutions that believes in getting the work done more than talking big. Come and join us in our growth journey.

Location: 

Mumbai Preferred
remote is an option

No one should have to make life’s big decisions alone.

At Unibuddy, we're on a mission to connect prospective students to current university students and staff. Shared experience empowers students with the information they need to make life’s first biggest decision: where to go to university and what to study.

Unibuddy's technology helps Higher Education institutions enable prospective students to chat directly with student ambassadors and staff, and to take part in online live events. We provide data tools and insights so that universities attract, engage and retain a diverse student population.

Since launching in 2017, we’ve grown rapidly and now work with over 300 Higher Education institutions in 28 countries worldwide. We’ve raised over $13M from top-tier investors that will fuel our expansion and help us achieve our ambitious goal of empowering 10 million students to make the right choice about their Higher Education journey.

In the next chapter of our journey, we’re looking to take a huge step forward. We're transforming our product offering. We're changing the way both prospective and current students make their life-determining decisions on a global scale. This, and our recent success, means that we need to scale. We're looking for people to help us supercharge our growth, while we continue to embody the values that have got us so far already.

🧗🏻‍♀️ Your Mission 🧗🏾‍♂

As a Software Engineer, you will help drive Unibuddy’s growth by helping build and enhance our products that are aimed at aiding prospective universities and students, turning them into happy and successful users of Unibuddy. We’re looking for an experienced and enthusiastic engineer to join our engineering team in Bangalore and help accelerate our next phase of growth.

As we are a rapidly growing company you will gain exposure to all areas of the platform, understanding the key success drivers at an early stage engineering team and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire engineering team with significant scope for future development.

👩🏻‍🔧 Your day to day tasks will be...

• Quality and consistency: Consistently deliver high quality code. Maintain code quality across the team by reviewing code written by other members of the team
• Constant Learning: Acquire expertise of the codebase to answer questions for newer devs on how to design features around our codebase
• Knowledge sharing: Have extended knowledge of design patterns to help newer devs on finding the appropriate coding solution to a technical problem
• Mentorship: Organising knowledge sharing session when finds out a domain is uncovered by other members of the team
• Setting standards: Proposes set of coding standards for the team
• Going beyond: explores new technologies and new techniques the team could use
• External point of contact: should be able to answer questions about the stack from other non-technical teams
•  

👨🏽‍💻 This might be for you if…

• Bachelor’s Degree in Computer Science or any other related field. The equivalent of this in working experience is also acceptable for the position
• Self-motivated, hard-working, coachable, and driven with a strong entrepreneurial spirit
• Enjoys working in a collaborative atmosphere where new ideas are valued
• 2+ years of overall professional web development experience
• Communicate effectively in fluent English
• Experienced in Javascript, and ReactJS / React Native OR Angular 
• Experienced in industry standard coding practices
• Organising knowledge sharing session when finds out a domain is uncovered by other members of the team
• Have experience working on projects involving test-driven software development
• Most Important: Understands the value of our product and is driven to make it a success
•  

🎁 Key Benefits

• Stock options based on performance
• Personal development budget of ₹80,000 per year to be used for courses, books, conferences
• Private Unibuddy office in Bangalore with lounge, ping pong tables, conference rooms and more!
• 25 days paid holiday each year
• Flexible working hours
• Work from home Wednesdays
• Conveyance allowance
• Health Insurance
• Free lunches on work from office days
• Bi-weekly tech lunches for a fun learning experience
• Monthly social outings
• 2 weeks personal project time each year
• Yearly cross-tribe pollinations (we have another engineering team in London)
• Wholesome development experience with MacBook Pro and extra monitor(s)
• Regular and transparent appraisals based on performance 
•  

🚀 More about our Team

As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up.

In our work, we use industry best practices like TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.

You can check out the technologies that we work with
here: https://stackshare.io/unibuddy/unibuddy-platform">https://stackshare.io/unibuddy/unibuddy-platform

• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of https://www.simplilearn.com/tutorials/java-tutorial/oops-interview-questions" target="_blank">Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries 
• Knowhow of Java concurrency patterns
• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark
• Relevant Knowledge of Java GUI frameworks like Swing, SWT, AWT according to project requirements
• Ability to write clean, readable Java code
• Basic knowhow of class loading mechanism in Java
• Experience in handling external and embedded databases
• Understanding basic design principles behind a scalable application
• Skilled at creating database schemas that characterize and support business processes
• Basic knowledge of https://www.simplilearn.com/jvm-and-the-implications-of-sandbox-model-rar41-article" target="_blank">JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
• Implementing automated testing platforms and unit tests 
• In-depth knowledge of code versioning tools, for instance, Git
• Understanding of building tools like Ant, Maven, Gradle, etc
• Expertise in continuous integration

Senior Full Stack Engineer

• 3+ years of relevant experience in software development building web applications
• Demonstrated technical capability developing applications using Node JS, Express/NestJS/SailsJS, and any industry-standard RDBMS
• Well acquainted with cutting edge front-end frameworks like React, Javascript dialects like ES6, TypeScript
• CSS frameworks like Bootstrap, Foundation HTML5, CSS3 and tools like Gulp/Webpack
• Strong analytical and problem- solving skills paired with the ability to develop creative and efficient solutions
• Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
• Ability to work both independently and in various team settings