
Description:
Responsibilities
Strategy & Planning
- The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
- Provides overall expertise with all network operations functions.
- Ability to define, implement and enforce configuration management and change management policies and practices.
Acquisition & Deployment
- Handle escalations and manage support from different levels.
- Ensure adherence of operational metrics.
- Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
- Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
- Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
- Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
- Provide procedural training to staff.
- Perform performance objectives and performance reviews with all team members.
Operational Management
- The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
- This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
- The NOC Manager will manage all related partner operational expectations.
- Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
- Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
- Ensure that reports are accurate and delivered on time.
Experience:
- More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
- Expert knowledge of (SCCM) System Center configuration Manager 2012.
- MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
- VMware 410 VSphere Administrator - VCP410 Certified
- Expert knowledge of Virtualization using VMware,MCITP
- Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
- and High availability using industry standards.
- Ability to work independently as well as in a team environment.
- Network services experience is desired.
- ITIL V3 Foundation Certification preferred
Location: Chennai

About ProGrad
About
Connect with the team
Company social profiles
Similar jobs
What is WoCo and why should you join?
WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.
Location
Onsite. Gurugram.
What will you do every day?
We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.
What do you need to ace your role?
- Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
- Act as a techno-functional consultant and provide recommendations on process
- Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
- Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
- Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
- Support clients during critical HR events like Appraisal, Increments etc.
- Support clients to resolve queries or bugs, as and when required
- Gather feedback on product experience during the entire customer lifecycle via targeted surveys
- Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
- Share best practices with clients on how to achieve product success with WoCo
- Identify risks proactively, mitigate and escalate as deemed appropriate
- Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
- Excellent communication and presentation skills.
- Excellent relationship-building skills
- Be a cultural champion and energy driver
Requirements
- 2-4 years of experience in Customer Success in SaaS
- Exceptional communication and presentation skills, coupled with excellent listening skills
- Analytical and data-driven with ability to work with multiple stakeholders
- Demonstration of good product and consumer thinking during his/her career
- Hands-on and a quick learner. Comfortable with learning new technology
- Basic tech skills especially knowledge of python, Power BI will be a plus
- This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
- We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.
Anali Enterprises LLP is a startup in food retail. We market and retail all-purpose chilli oils under the brand name Hotchaa!
www.hotchaa.com
hotchaa_official
Roles and Responsibilities:
1) Managing Inventory and Stock movement
2) Tracking Sales from different channels
3) Order Management for trade and managing receivables
4) Data Analysis
5) Liasing with accounting team to present brand financials
6) Setting up accounting processes in house
Skills:
1) English speaking
2) Passionate to work in a startup ecosystem
3) Quick learner
4) Proficient in Microsoft Suite
Designation - Blockchain developers
Work Mode :- Remote
Qualifications and Experience:
- The Blockchain developer will be responsible for designing, developing and implementing blockchain solutions.
- Candidates must be from Bachelor of Engineering Background.Freshers do not apply
- Minimum 3-5 years of hands on Experience in Blockchain,solidity,RUST,IDO and Token launches is mandatory.
- We are looking Candidates should who can join us immediately or 15 days
Selected intern's day-to-day responsibilities include:
1. Contacting potential & existing clients to establish rapport and arrange meetings
2. Conducting research on organizations to find new opportunities
3. Working on increasing the value of current customers while attracting new ones
4. Finding and developing new markets and improving sales
5. Helping the team with various marketing initiatives
6. Assisting the team in developing quotes and proposals for clients
7. Coordinating with the development team to resolve customer issues, give demonstrations, and upsell & cross-sell
Looking for integration of Signavio tool with other systems like Teams, SNOW, EXTOLLO, Alice etc., Optimization and automation of the processes are needed Enhance the integrations with other systems, look for optimization & automation Candidate should have good knowledge on the above languages and frameworks Hands on experience and good at handling the business connects is must Should have good communication skills & Analytical Skills Good to have: UI Frameworks like ReactJS and Angular Should be able to understand the complete framework of application/tool Understanding on the integrations & configurations with integrated DB and other technology classes layers is added advantage Good team player and be ready to work individually and also team level Education: BE/B. Tech in relevant stream and equivalent degree in computer science
Job Title: Jr. Flutter Developer
Job Type: Full-time
No : of positions : 1
Description
We are seeking for Junior level Flutter Developers at The One World to be responsible for Mobile Application Development. In this position, the successful candidate will design and implement complex IT solutions that is in line with the enterprise architecture roadmap.. Will deliver well designed quality software in a fast-paced agile environment. Will work on a scrum team from all disciplines to ensure successful delivery of solutions that add value to the products and achieve business objectives.
Responsibilities:
- Design and Build sophisticated and highly scalable apps using Flutter.
- Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
- Proficiency in state management techniques using GetX & BLOC
- Expertise in GraphQL APIs
- Translate and Build the designs and Wireframes into high quality responsive UI code.
- Write efficient queries for core Data.
- Use of Model-View-Controller (MVC) and Model-View-View Model-Controller (MVVM) as it relates to designing, developing architecture and developing maintainable, testable and functional software that meets product requirements.
- Explore feasible architectures for implementing new features.
- Resolve any problems existing in the system and suggest and add new features in the complete system.
- Suggest space and time efficient Data Structures.
- Follow the best practices while developing the app and keeping everything structured and well documented.
- Use CI/CD for smooth deployment.
- Document the project and code efficiently.
- Manage the code and project on Git in order to keep in sync with other team members and managers.
- Communicate with the Project Manager regarding status of projects and suggest appropriate deadlines for new functionalities.
- Ensure security guidelines are always followed while developing the app.
- Validate the cloud system to ensure any new changes do not compromise security of the backend server.
- Suggest new features and/or enhancements.
- Consulting with our customer facing representatives about software system design and maintenance.
- Maintaining software through product lifecycle including design, development, verification and bug fixes.
- Connect regularly with the Quality Assurance Specialist to deliver stable app.
- Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
- Perform time profiling and memory leaks assessment.
- Execute app verification protocol.
- Write tests for the App.
- Following company policies and quality procedures to ensure quality product deliverables.
Basic Qualifications:
- Bachelor's degree
- 3-4years of experience building cross platform mobile apps for Android, IOS and Web.
Preferred Qualifications:
- Flutter: To build cross platform mobile apps for Android, IOS and Web. This should include from making responsive UIs to efficiently query data and also mange states in an optimized mannner.
- Native Android and IOS : To build custom Flutter Packages.
- Firebase : Should have experience with Cloud Firestore, Push Notifications, Cloud Functions and Analytics.
- FIGMA : Should know how to use Figma/Adobe XD to use the design file and use it to build the app.
- Git : To manage and collaborate in different projects with the rest of the team.
Should possess experience to help us on SAAS based product.
Job will be remote till Corona situation stabilizes
Current/Expected CTC
@Mumbai Chembur
What you’ll be doing:
- Establish, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program
- Work directly with the business units to facilitate risk assessment and risk management processes
- Develop and enhance an information security management framework
- Understand and interact with related disciplines through committees to ensure the consistent application of policies and standards across all technology projects, systems and services
- Provide leadership to the enterprise's information security organization
- Partner with business stakeholders across the company to raise awareness of risk management concerns
- Assist with the overall business technology planning, providing a current knowledge and future vision of technology and systems
- Conduct regular internal audits in compliance with applicable legal and contractual requirements, ISO 27001 and PCI DSS requirements and companies internal requirements
- Conduct regular Management reviews and update the management on information security aspects. The MRMs shall also focus on drawing Management attentions to the key areas for required management actions.
- CISO is also responsible to ensure customer audits as well as re-certification and surveillance audits and successful.
- Coordinate with relevant stakeholders to address the NC closures.
- CISO shall ensure the information incidents are responded and resolved on time to ensure compliance with legal and contractual requirements.
What you’ll bring along:
- Degree in business administration or a technology-related field required.
- Professional security management certification
- Minimum of 5 years of experience in a combination of risk management, information security and IT jobs
- Knowledge of common information security management frameworks, such as ISO/IEC 27001, and PCI DSS.
- Excellent written and verbal communication skills and high level of personal integrity
- Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams
- Experience with contract and vendor negotiations and management including managed services.
- Specific experience in Agile (scaled) software development or other best in class development practices.
- Experience with Cloud computing/Elastic computing across virtualized environments.











