ServiceNow Consultant

CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++ (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate and ASVP Secure programs.

Job Type: Full-time

Location: Bengaluru

Job Description: We are seeking an experienced MuleSoft Technical Architect to grow our MuleSoft practice. The successful candidate will be responsible for overseeing the design, development, and delivery of MuleSoft solutions, ensuring alignment with client requirements and business goals. The Technical Architect will play a pivotal role in driving MuleSoft sales, managing a team of skilled professionals, and ensuring successful project delivery.

Key Responsibilities:

Integration Architecture & Design:

• Lead the architecture, design, and development of integration solutions using MuleSoft Anypoint Platform.
• Design and implement APIs, web services, and microservices to support seamless data flow across platforms.
• Develop integration solutions that align with industry best practices and ensure scalability, security, and performance. MuleSoft Expertise:
• Work extensively with MuleSoft ESB, RAML, MEL, DataWeave, Anypoint MQ, and Anypoint Studio.
• Utilize GitHub Actions for DevOps processes to enable continuous integration and deployment (CI/CD).

Solution Design & Delivery:

• Serve as a Solution Design Specialist with expertise in designing robust and scalable integration solutions.
• Plan, design, and implement APIs, web services, and data integration solutions in line with API-led connectivity principles.

Technical Leadership & Best Practices:

• Provide technical leadership in driving best practices, ensuring proper use of design patterns, OOPs principles, and coding standards.
• Establish and promote industry best practices in integration design and development. Stakeholder Management:
• Collaborate with customer stakeholders to gather requirements and translate business needs into technical solutions.
• Act as a trusted advisor, guiding clients on integration strategies and platform architecture. Agile Delivery:
• Apply Agile (Scrum) methodologies for project execution and ensure timely delivery of integration solutions.

Required Skills:

• 12-15 years of industry experience with at least 10 years in integration technologies.

• Minimum 5+ years of hands-on experience with MuleSoft Anypoint Platform.

• Strong background in middleware platforms such as WebMethods and MuleSoft.

• Proficiency in Java J2EE, Struts, Spring, Hibernate, AJAX, REST, and JPA.

• Expertise in working with SFTP connectors, API Integration, and Salesforce integration.

• Hands-on experience in solution architecture, application design, and development.

• Excellent knowledge of software design principles, OOPs concepts, and development best practices.

• Strong stakeholder management skills with experience collaborating directly with customers.

For more information visit

Website: https://www.crmit.com/

LinkedIn: https://in.linkedin.com/company/crmit

·Sales Strategy and Planning:

•  Develop and implement comprehensive sales strategies aligned with company goals. 
•   Analyze market trends, competitor activity, and customer needs to identify new business opportunities. 
•  Set sales targets and quotas for the sales team. 
• Create sales forecasts and monitor performance against targets. 

Team Management:

• Lead and motivate a sales team, including hiring, training, coaching, and performance evaluation. 
• Delegate tasks effectively and empower team members to achieve individual goals. 
• Foster a positive sales culture and promote collaboration within the team. 

Client Relationship Management:

• Build and maintain strong relationships with key clients and identify potential new customers. 
• Understand client needs and develop customized solutions to meet their requirements. 
• Negotiate contracts and close deals effectively. 

Sales Operations:

• Monitor sales activities and performance metrics to identify areas for improvement. 
• Implement sales processes and procedures to ensure efficiency and compliance. 
• Manage sales pipelines and track progress towards sales targets. 

Reporting and Analysis:

• Prepare regular sales reports and presentations for senior management. 
• Analyze sales data to identify trends and insights to inform strategic decisions. 

Job Description:

Experience - 4 to 8 Years

Ideally Applicants have:

Smart Rain Technology is a rapidly growing technology company located in Hyderabad, India. Our mission is to save water, save money and save time through our proprietary irrigation and water management system. We are looking for an experienced Executive Director to organize, grow, and oversee the daily operations in Hyderabad, India.

Candidate will assist in technical vision and leadership for developing and implementing Smart Rain's technology initiatives, with an emphasis on integration of cutting-edge technology-based practices and services into our current offerings.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes, business practices including government and compliance requirements in India. The overall goal is to safeguard and augment the efficiency of the company’s operations in Hyderabad, India and to facilitate accelerating development and long-term success.

Executive Director Job Responsibilities:

• Responsible for the planning, organizing, and directing of the organization’s operations and programs.
• Thorough knowledge of government and compliance requirements in India. 
• Prepares accurate and timely analyses that capture and communicate business results, variances, and performance trends.
• Communicates and report company results to the parent company and shareholders.
• Provides leadership to and manages the efforts of site staff to ensure appropriate support of all departments.
• Coordinates and leads annual budget reviews, monthly and quarterly reviews, and periodic forecast updates with operational and senior management.
• Retains a diverse, highly qualified staff and provides career coaching, growth, and personal development for direct/indirect report employees.

• Provides leadership and technical direction for maintenance and support services for Web, Mobile applications, back-end services, enterprise software, peripherals, and assist in professional development of team.
• Ensures that the design, development, and implementation of enterprise applications and infrastructure systems support the needs of our customers, and management.
• Co-Develop and enforce policies and procedures to ensure the protection of local Smart Rain technology assets and the integrity, security, and privacy of data entrusted to or maintained by fellow team members.
• Develops and implements an accountability system for measuring the success of the goals defined with in the Smart Rain team.
• Serves as a company representative and assumes responsibility at local, regional, state, and national meetings and events pertaining to areas of responsibility.
• Demonstrates excellent interpersonal skills using tact, patience, and courtesy while exemplifying integrity, candor, and high ethical conduct.
• Provides vision, leadership, and direction to all employees within the department.
• Directs and/or coordinates the development of specifications for the procurement of hardware, software, telecommunications, and support services required to support Smart Rain India.
• Prepares materials and presentations for US Smart Rain management team

Executive Director Qualifications/Skills:

• Demonstrated leadership and management skills
• Ability to multitask
• Takes initiative
• Works independently
• Creative problem-solving skills
• Enthusiastic
• Dynamic
• Flexible
• Organized
• Collaborative

Education, Experience, and Licensing Requirements

• Bachelor’s Degree in computer science, finance or accounting
• CMA or MBA preferred
• 15 or more years of financial management experience in an operational environment
• 10 or more years management or supervisory experience
• Relevant experience in technology industry environment
• Experience working with US based company preferred

Benefits

• Minimum 3 years of working experience in database related projects.
• Working experience on any of the leading Database management systems viz., Oracle,SQL-Server, etc. (Experience on Postgres database systems will be an added advantage).
• Adequate Database Development skills & should be proficient in SQL coding.
• Working experience in Database SQL Optimization/Performance Tuning.
• Working experience on any of the Database Programming languages viz., PL/SQL, PL/pgSQL,T-SQL,etc.
• Flexible to learn, adopt & scale to any data centric technologies as per the evolving Organizational product strategies.

• Good to have skill sets of the Candidate:
• Working experience on Data Warehouse projects or exhibits sound knowledge over the concepts.
• Working experience on Data Analytics/Reporting/ETL or exhibits sound knowledge over the concepts.
• Database agnostic approach to data/database solutions.
• Exhibits sound knowledge on Big-data/Hadoop, Kafka, Map-Reduce programming, NoSQL,etc.

About us :

BharatPe was co-founded by Ashneer Grover and Shashvat Nakrani in 2018 with the vision to make financial inclusion a reality for Indian merchants.

BharatPe launched India's first UPI interoperable QR code, first ZERO MDR payment acceptance service, and first UPI payment backed merchant cash advance service.

In 2020, post-Covid, BharatPe also launched India's only ZERO MDR card acceptance terminals - BharatSwipe. Currently serving over 50 lakh merchants across 35 cities, the company has grown business 30x in 2019 and is a leader in UPI offline transactions, having processed 5 crore+ UPI transactions a month (annualized TPV of US$ 5+ Bn).

INVESTORS :

- The company's list of marquee investors includes Beenext, Sequoia, SteadView Capital, Ribbit Capital, Coatue Management LLC, Insight Partners, and Amplo.The company has already facilitated disbursement of over Rs. 500 crores to its merchants since launch.

- Total Funding : $283.5M

- Latest Funding : Series D

- Why Join BharatPe ?

- Quality of work : Our current tech setup is serving us well for now. But, at our pace of growth, we know we will outgrow it soon. So, we are rebuilding our tech stack from scratch. Be it infrastructure as code, containerization and orchestration, event driven microservices, stream processing, or intrusion kill chain, we have a clear roadmap as well as prior experience of building modern state-of-the-art technology architecture. This is an excellent opportunity to build a world class tech setup from scratch and take it to scale.

- High operating freedom : We believe in ownership and accountability rather than command and control. Our teams are structurally empowered to operate with a lot of freedom, with effective mechanisms built within the teams to help with sound yet quick decision making.

- Experimentation and risk taking is encouraged to achieve ambitious goals.

- Competitive compensation.

- Cash and high growth equity.

- We pay good cash and our equity is growing at a very fast pace.

- We have a good team, proven business, and ample capital. Thus, the downside risk is low and upside potential is high.

- We are accelerating full throttle.

- This is the best stage to join a startup.

- Positive culture.

- We believe new ideas can come from everywhere, so we are always on the lookout. Instead of carrot and stick approach, we appeal to internal motivation to excel.

- We are strong team players - we build on each other's strengths and have each other's back in failures.

Requirements :

- Innovative and self-motivated with passion to develop complex and scalable applications.

- 2-5 years of experience in software development with strong focus on algorithms and data structures.

- Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate.

- Work experience with Relational databases is required (Primarily MySQL).

- Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.

- Strong Analytical and Problem Solving Skills.

- B Tech/BCA from IIT or BE in computer science from a top REC/NIT.